research-article

Don't Bother Me. I'm Socializing!: A Breakpoint-Based Smartphone Notification System

Authors:

Dongman LeeAuthors Info & Claims

CSCW '17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

Pages 541 - 554

https://doi.org/10.1145/2998181.2998189

Published: 25 February 2017 Publication History

Abstract

Smartphone notifications provide application-specific information in real-time, but could distract users from in-person social interactions when delivered at inopportune moments. We explore breakpoint-based notification management, in which the smartphone defers notifications until an opportune moment. With a video survey where participants selected appropriate moments for notifications from a video-recorded social interaction, we identify four breakpoint types: long silence, a user leaving the table, others using smartphones, and a user left alone. We introduce a Social Context-Aware smartphone Notification system, SCAN, that uses build-in sensors to detect social context and identifies breakpoints to defer smartphone notifications until a breakpoint. We conducted a controlled study with ten friend groups who had SCAN installed on their smartphones while dining at a restaurant. Results show that SCAN accurately detects breakpoints (precision=92.0%, recall=82.5%), and reduces notification interruptions by 54.1%. Most participants reported that SCAN helped them to focus better on in-person social interaction and found selected breakpoints appropriate.

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Cited By

Lin YSu LChen ULee YWang PChang Y(2024)Pinning, Sorting, and Categorizing Notifications: A Mixed-methods Usage and Experience Study of Mobile Notification-management FeaturesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785798:3(1-27)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678579
Ilo CDiVerdi SBowman D(2024)Goldilocks Zoning: Evaluating a Gaze-Aware Approach to Task-Agnostic VR Notification PlacementProceedings of the 2024 ACM Symposium on Spatial User Interaction10.1145/3677386.3682087(1-12)Online publication date: 7-Oct-2024
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Index Terms

Don't Bother Me. I'm Socializing!: A Breakpoint-Based Smartphone Notification System
1. Human-centered computing

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cover image ACM Conferences

CSCW '17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

February 2017

2556 pages

ISBN:9781450343350

DOI:10.1145/2998181

General Chairs:
Charlotte P. Lee
University of Washington
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Steve Poltrock
Retired
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Program Chairs:
Louise Barkhuus
Stockholm University and Cornell Tech
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Universidade Federal do Rio de Janeiro
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IBM T.J. Watson Research Center

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Published: 25 February 2017

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National Research Foundation of Korea
Institute for Information & Communications Technology Promotion, Korea

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CSCW '17: Computer Supported Cooperative Work and Social Computing

February 25 - March 1, 2017

Oregon, Portland, USA

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CSCW '17 Paper Acceptance Rate 183 of 530 submissions, 35%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Lin YSu LChen ULee YWang PChang Y(2024)Pinning, Sorting, and Categorizing Notifications: A Mixed-methods Usage and Experience Study of Mobile Notification-management FeaturesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785798:3(1-27)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678579
Ilo CDiVerdi SBowman D(2024)Goldilocks Zoning: Evaluating a Gaze-Aware Approach to Task-Agnostic VR Notification PlacementProceedings of the 2024 ACM Symposium on Spatial User Interaction10.1145/3677386.3682087(1-12)Online publication date: 7-Oct-2024
https://dl.acm.org/doi/10.1145/3677386.3682087
Lee YWu MChang CChang XChang Y(2024)Investigating User-perceived Impacts of Contextual Factors on Opportune MomentsProceedings of the ACM on Human-Computer Interaction10.1145/36765148:MHCI(1-28)Online publication date: 24-Sep-2024
https://dl.acm.org/doi/10.1145/3676514
Chang TSu LLin YTsai JTang ZChang Y(2024)"I Want Lower Tone for Work-Related Notifications": Exploring the Effectiveness of User-Assigned Notification Alerts in Improving User Speculation of and Attendance to Mobile NotificationsProceedings of the ACM on Human-Computer Interaction10.1145/36765128:MHCI(1-25)Online publication date: 24-Sep-2024
https://dl.acm.org/doi/10.1145/3676512
Reiter TSakel SScharbert JTer Horst JBack MVan Zalk MBühner MSchoedel R(2024)Investigating Phubbing in Everyday Life: Challenges & Lessons for Future ResearchExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651009(1-8)Online publication date: 11-May-2024
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Plabst LRaikwar AOberdörfer SOrtega FNiebling F(2023)Exploring Unimodal Notification Interaction and Display Methods in Augmented RealityProceedings of the 29th ACM Symposium on Virtual Reality Software and Technology10.1145/3611659.3615683(1-11)Online publication date: 9-Oct-2023
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Lin CWu CHuang PLai YHo YChung CChang Y(2023)Scanning or Simply Unengaged in Reading? Opportune Moments for Pushed News Notifications and Their Relationship with Smartphone Users' Choice of News-reading ModesProceedings of the ACM on Human-Computer Interaction10.1145/36042687:MHCI(1-26)Online publication date: 13-Sep-2023
https://dl.acm.org/doi/10.1145/3604268
Wang PLee YChen UChang Y(2023)NotiSummary: Exploring the Potential of AI-Driven Text Summarization on Smartphone Notification ManagementAdjunct Proceedings of the 2023 ACM International Joint Conference on Pervasive and Ubiquitous Computing & the 2023 ACM International Symposium on Wearable Computing10.1145/3594739.3610702(113-117)Online publication date: 8-Oct-2023
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Han GJung JKim YSeo J(2023)DataHaloProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580828(1-21)Online publication date: 19-Apr-2023
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Tseng FChiou ZChuang HSu LLin YLin YLee YWang PChen UChang Y(2023)Multiple Device Users’ Actual and Ideal Cross-Device Usage for Multi-Stage Notification-Interactions: An ESM Study Addressing the Usage Gap and Impacts of Device ContextProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580731(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580731
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