research-article

What Do We Mean by “Interaction”? An Analysis of 35 Years of CHI

Authors:

Kasper Hornbæk,

Aske Mottelson,

Daniel VogelAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 26, Issue 4

Article No.: 27, Pages 1 - 30

https://doi.org/10.1145/3325285

Published: 01 July 2019 Publication History

Abstract

The notion of interaction is essential to human-computer interaction, yet rarely studied. We use quantitative and qualitative methods to investigate how this notion has been used across 35 years of proceedings from the ACM Conference on Human Factors in Computing (CHI). Using natural language processing, we extract 53,568 occurrences of the word “interaction” across 4,604 papers. In these occurrences, we categorize 2,668 unique words that modify how “interaction” is used in a sentence. We show that the use of “interaction” is both increasing and diversifying, suggesting the importance of the notion, but also the difficulty in developing theory about interaction. Our findings show that styles of interaction are closely associated with changes in technology and that modalities and characteristics of interaction are becoming more of a topic than specific devices or widgets. Interaction qualities, relating to structure, feel, effectiveness, and efficiency, are consistently prominent, and the quality of novelty is increasingly frequent. From this analysis, we identify open questions about interaction, including how to build knowledge across changing technologies, how to work toward a model of quality for interaction, and what the core of a science of interaction could be.

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Index Terms

What Do We Mean by “Interaction”? An Analysis of 35 Years of CHI
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI theory, concepts and models

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cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 26, Issue 4

August 2019

251 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3341168

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

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Copyright © 2019 ACM.

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Publication History

Published: 01 July 2019

Accepted: 01 March 2019

Revised: 01 February 2019

Received: 01 June 2018

Published in TOCHI Volume 26, Issue 4

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