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Diverse and Specific Clarification Question Generation with Keywords

Published: 03 June 2021 Publication History

Abstract

Product descriptions on e-commerce websites often suffer from missing important aspects. Clarification question generation (CQGen) can be a promising approach to help alleviate the problem. Unlike traditional QGen assuming the existence of answers in the context and generating questions accordingly, CQGen mimics user behaviors of asking for unstated information. The generated CQs can serve as a sanity check or proofreading to help e-commerce merchant to identify potential missing information before advertising their product, and improve consumer experience consequently. Due to the variety of possible user backgrounds and use cases, the information need can be quite diverse but also specific to a detailed topic, while previous works assume generating one CQ per context and the results tend to be generic. We thus propose the task of Diverse CQGen and also tackle the challenge of specificity. We propose a new model named KPCNet, which generates CQs with Keyword Prediction and Conditioning, to deal with the tasks. Automatic and human evaluation on 2 datasets (Home & Kitchen, Office) showed that KPCNet can generate more specific questions and promote better group-level diversity than several competing baselines. 1

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Cited By

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  • (2024)Probing with Precision: Probing Question Generation for Architectural Information ElicitationProceedings of the 1st IEEE/ACM Workshop on Multi-disciplinary, Open, and RElevant Requirements Engineering10.1145/3643666.3648577(8-14)Online publication date: 16-Apr-2024
  • (2024)Generating Intent-aware Clarifying Questions in Conversational Information Retrieval SystemsProceedings of the 33rd ACM International Conference on Information and Knowledge Management10.1145/3627673.3679851(3384-3394)Online publication date: 21-Oct-2024
  • (2024)Generating Multi-turn Clarification for Web Information SeekingProceedings of the ACM Web Conference 202410.1145/3589334.3645712(1539-1548)Online publication date: 13-May-2024
  • Show More Cited By

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cover image ACM Conferences
WWW '21: Proceedings of the Web Conference 2021
April 2021
4054 pages
ISBN:9781450383127
DOI:10.1145/3442381
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 03 June 2021

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Author Tags

  1. clarification question
  2. diverse generation
  3. e-commerce
  4. keyword prediction
  5. text generation

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  • Research
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WWW '21
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WWW '21: The Web Conference 2021
April 19 - 23, 2021
Ljubljana, Slovenia

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Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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Cited By

View all
  • (2024)Probing with Precision: Probing Question Generation for Architectural Information ElicitationProceedings of the 1st IEEE/ACM Workshop on Multi-disciplinary, Open, and RElevant Requirements Engineering10.1145/3643666.3648577(8-14)Online publication date: 16-Apr-2024
  • (2024)Generating Intent-aware Clarifying Questions in Conversational Information Retrieval SystemsProceedings of the 33rd ACM International Conference on Information and Knowledge Management10.1145/3627673.3679851(3384-3394)Online publication date: 21-Oct-2024
  • (2024)Generating Multi-turn Clarification for Web Information SeekingProceedings of the ACM Web Conference 202410.1145/3589334.3645712(1539-1548)Online publication date: 13-May-2024
  • (2024)Center-retained fine-tuning for conversational question ranking through unsupervised center identificationInformation Processing and Management: an International Journal10.1016/j.ipm.2023.10357861:2Online publication date: 12-Apr-2024
  • (2024)Syntax-guided question generation using prompt learningNeural Computing and Applications10.1007/s00521-024-09421-736:12(6271-6282)Online publication date: 26-Feb-2024
  • (2024)Exploring Language Diversity to Improve Neural Text GenerationKnowledge Science, Engineering and Management10.1007/978-981-97-5489-2_22(245-254)Online publication date: 27-Jul-2024
  • (2023)Users Meet Clarifying Questions: Toward a Better Understanding of User Interactions for Search ClarificationACM Transactions on Information Systems10.1145/352411041:1(1-25)Online publication date: 9-Jan-2023
  • (2023)Review on Neural Question Generation for Education PurposesInternational Journal of Artificial Intelligence in Education10.1007/s40593-023-00374-x34:3(1008-1045)Online publication date: 31-Oct-2023
  • (2022)Method for Evaluating Quality of Automatically Generated Product DescriptionsProceedings of the 11th International Symposium on Information and Communication Technology10.1145/3568562.3568583(52-58)Online publication date: 1-Dec-2022
  • (2022)MIMICS-DuoProceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3477495.3531750(3198-3208)Online publication date: 6-Jul-2022

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