research-article

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Monitoring Pets, Deterring Intruders, and Casually Spying on Neighbors: Everyday Uses of Smart Home Cameras

Authors:

Richmond Y. Wong,

Audrey Desjardins,

Sean A. Munson,

James PierceAuthors Info & Claims

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

Article No.: 617, Pages 1 - 25

https://doi.org/10.1145/3491102.3517617

Published: 29 April 2022 Publication History

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Abstract

The increased adoption of smart home cameras (SHCs) foregrounds issues of surveillance, power, and privacy in homes and neighborhoods. However, questions remain about how people are currently using these devices to monitor and surveil, what the benefits and limitations are for users, and what privacy and security tensions arise between primary users and other stakeholders. We present an empirical study with 14 SHC users to understand how these devices are used and integrated within everyday life. Based on semi-structured qualitative interviews, we investigate users’ motivations, practices, privacy concerns, and social negotiations. Our findings highlight the SHC as a perceptually powerful and spatially sensitive device that enables a variety of surveillant uses outside of basic home security—from formally surveilling domestic workers, to casually spying on neighbors, to capturing memories. We categorize surveillant SHC uses, clarify distinctions between primary and non-primary users, and highlight under-considered design directions for addressing power imbalances among primary and non-primary users.

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Cited By

Sun LYang BKindt EChu J(2024)Privacy Barriers in Health Monitoring: Scoping ReviewJMIR Nursing10.2196/535927(e53592)Online publication date: 9-May-2024
https://doi.org/10.2196/53592
Snow SKhan ADay KMatthews B(2024)Household Wattch: Exploring opportunities for surveillance and consent through families’ household energy use dataACM Transactions on Computer-Human Interaction10.1145/3673228Online publication date: 18-Jun-2024
https://dl.acm.org/doi/10.1145/3673228
Shalawadi SGetschmann Cvan Berkel NEchtler F(2024)Manual, Hybrid, and Automatic Privacy Covers for Smart Home CamerasProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661569(3453-3470)Online publication date: 1-Jul-2024
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Index Terms

Monitoring Pets, Deterring Intruders, and Casually Spying on Neighbors: Everyday Uses of Smart Home Cameras
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image ACM Conferences

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

April 2022

10459 pages

ISBN:9781450391573

DOI:10.1145/3491102

Editors:
Simone Barbosa
PUC-Rio, Brazil
,
Cliff Lampe
University of Michigan, USA
,
Caroline Appert
Université Paris-Saclay, France
,
David A. Shamma
Toyota Research Institute, USA
,
Steven Drucker
Microsoft Research, USA
,
Julie Williamson
University of Glasgow, UK
,
Koji Yatani
University of Tokyo, Japan

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Published: 29 April 2022

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April 29 - May 5, 2022

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Cited By

Sun LYang BKindt EChu J(2024)Privacy Barriers in Health Monitoring: Scoping ReviewJMIR Nursing10.2196/535927(e53592)Online publication date: 9-May-2024
https://doi.org/10.2196/53592
Snow SKhan ADay KMatthews B(2024)Household Wattch: Exploring opportunities for surveillance and consent through families’ household energy use dataACM Transactions on Computer-Human Interaction10.1145/3673228Online publication date: 18-Jun-2024
https://dl.acm.org/doi/10.1145/3673228
Shalawadi SGetschmann Cvan Berkel NEchtler F(2024)Manual, Hybrid, and Automatic Privacy Covers for Smart Home CamerasProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661569(3453-3470)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661569
Lustig CKaneko MGupta MDattani KDesjardins ARosner D(2024)Porous by Design: How Childcare Platforms Impact Worker Personhood, Safety, and ConnectionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661552(1336-1349)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661552
Sun KLi JZou YRadesky JBrooks CSchaub F(2024)Unfulfilled Promises of Child Safety and Privacy: Portrayals and Use of Children in Smart Home MarketingProceedings of the ACM on Human-Computer Interaction10.1145/36374228:CSCW1(1-29)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637422
Zhu GHu YWang BWu CZeng XLiu K(2024)Wi-MoID: Human and Nonhuman Motion Discrimination Using WiFi With Edge ComputingIEEE Internet of Things Journal10.1109/JIOT.2023.333954411:8(13900-13912)Online publication date: 15-Apr-2024
https://doi.org/10.1109/JIOT.2023.3339544
Park SLenhart AZimmer MVitak JKelley PKapadia A(2023)"Nobody's happy"Proceedings of the Nineteenth USENIX Conference on Usable Privacy and Security10.5555/3632186.3632216(543-558)Online publication date: 7-Aug-2023
https://dl.acm.org/doi/10.5555/3632186.3632216
Lenhart APark SZimmer MVitak J(2023)"You Shouldn't Need to Share Your Data": Perceived Privacy Risks and Mitigation Strategies Among Privacy-Conscious Smart Home Power UsersProceedings of the ACM on Human-Computer Interaction10.1145/36100387:CSCW2(1-34)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610038
Benton LVasalou ATurner S(2023)Location, Location, Security? Exploring Location-Based Smart Device Security Concerns and Mitigations within Low-Rent HomesProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596077(1060-1077)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596077
Haesler SWendelborn MReuter C(2023)Getting the Residents’ Attention: The Perception of Warning Channels in Smart Home Warning SystemsProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596076(1114-1127)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596076
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