Marcin Sikorski

Recent developments in artificial intelligence (AI) may involve significant potential threats to personal data privacy, national security, and social and economic stability. AI-based solutions are often promoted as “intelligent” or “smart” because they are autonomous in optimizing various processes. Because they can modify their behavior without human supervision by analyzing data from the environment, AI-based systems may be more prone to malfunctions and malicious activities than conventional software systems. Moreover, due to existing regulatory gaps, development and operation of AI-based products are not yet subject to adequate risk management and administrative supervision. Resonating to recent reports about potential threats resulting from AI-based systems, this paper presents an outline of a prospective risk assessment for adaptive and autonomous products. This research resulted in extensive catalogs of possible damages, initiating events, and preventive policies that can be ...

Streszczenie: Celem pracy było sprawdzenie, w jaki sposób zachowania konsumenckie determinowane czynnikami społecznymi różnicują percepcję atrybutów kształtujących wiarygodność internetowych serwisów handlowych. Doświadczenie w transakcjach on-line oraz poczucie własnej skuteczności konsumentów nie przyczyniały się do powstawania różnic. Kobiety, inaczej niż mężczyźni, potrzebowały więcej rekomendacji i były bardziej wyczulone na nieprofesjonalizm w sieci. Jednak może to być warunkowane ...

Metoda QFD (ang. Quality Function Deployment) jest znana i stosowana w praktyce przemysłowej od chwili powstania (Akao, 1990) przed ponad dwudziestoma laty. Jej przydatność do projektowania i doskonalenia jakości wyrobów przemysłowych została wielokrotnie zweryfikowana, dzięki czemu metoda QFD jest dziś uznawana za klasyczne podejście przydatne do przekładania wymagań klienta na funkcje techniczne wyrobu.

In the past two decades the field of software ergonomie design has made substantial progress; now providing rich resources of frameworks, tools and techniques waiting to be applied in commercial projects. However, from the perspective of the usability consultant such projects are often problem-centred, small budget consultations, requested as" last hope", instead of integrated, well-planned collaborations of system developers and the consultant. What are the reasons for this?

Abstract This document describes the rules one should follow to prepare the article for the IMCSIT e-proceedings. The abstract may be up to 150 words. This template was converted from one in OpenDocument Format. If you are not able to submit your contribution in OpenDocument format, use this document as a template and follow instructions as close as posiible. Do not modify any fonts, paragraph formatting attributes, etc. Use corresponding styles for text elements. Do not cite references in the abstract.

Abstract This paper describes market-related and social background of existing limitations in transferring usability engineering methods into software companies in Poland. Typical approaches of software vendors, developers, managers and users are shortly presented as possible reasons of low usability of many local software products.

Abstract: This paper presents results of a user-based study, aimed on identification and assessment of non-technological factors shaping long-term user satisfaction in on-line services as well as prospective customer loyalty. The study has shown shown that attractive price appears to be critical to customer, next feeling of security and of being well informed. Next, convenience in using the service in terms of time and workload have been declared by users as of secondary importance.

Context of Use (CoU) analysis is a generic technique that assists development by posing certain probe questions about the project. The probe questions elicit from the development team and other stakeholders in the project information that may be held'below the surface'by one or more of the constituent groups (usually unwittingly). The effect of carrying out CoU analysis is to bring this information out into the open at an early stage in development, when the implications can be examined and to drive the formulation of a realistic test plan.

ABSTRACT This paper presents a case study of what was intended to be a qualitative usability evaluation of a CRM (Customer Relationship Management) system but finally ended as a cross-disciplinary service design innovation workshop. This text presents evaluation framework and main categories of obtained results, discussed from the viewpoint of redesigning the CRM system as an e-service for internal customers. Discussion of key success factors and lessons learned from this study conclude the paper.

ABSTRACT This paper describes differences in styles how young and adult learners familiarise themselves with computers. Presented observations resulted from the author's teaching experience and from a series of interviews with teachers of computing in public schools in Poland.

Abstract This chapter presents a conceptual framework for expanding the scope of current HCI research, by including economic aspects that affect user experience when interacting with online services. This framework presents development mod-els for interactive products and ...

Keywords Usability, consumer research, multicriteria evaluation, AHP, quality management INTRODUCTION Nowadays more and more consumer products contain software, which makes them interactive: fax machines, telephones, toys or household equipment. Also user-perceived ...

ABSTRACT This paper presents the role of intranet portals in creating the brand of employer as a trustful and credible partner for the employees – intranet users. Survey results showing the usage of intranets in Polish companies have been presented as a starting point for ...

This paper presents an attempt to identify those economic factors relevant to design of online services, which shape long-term customer satisfaction, as well as customer loyalty and business relationship with the service vendor. Using user-based studies and expert-based evaluations and major economic factors were identified as consumer needs. Also typical technical components of online services have been identified and prioritized