MBYEMEIRE PATRICK

DOI: 10.21276/sjebm.2018.5.7.17 Abstract: The study sought to examine the role of Total Quality Management on Customer Satisfaction at Roofings Uganda Limited in Kampala District. A crosssection survey design, using quantitative and qualitative approaches was adapted to capture respondents’ views, attitudes and opinions on the topic under study. A close ended questionnaire and an interview guide were used as research instruments to source for information. Whereas interview guide was used to elicit qualitative data, the questionnaire obtained quantitative data. The study population comprised of 290 people who included customers, managers and customer interface staff at Roofings Uganda Limited, utilizing a sample size of 165 respondents who were selected using a table developed by Morgan and Kreijcie (1970) and also utilizing purposive, convenient and simple random sampling techniques. The study findings revealed that Total Quality Management has a positive relationship with customer ...

DOI: 10.21276/sjahss.2017.5.12.7 Abstract: This article determines the relationship between Domestic violence and Family values in Mitooma district, western Uganda. The study adopted a descriptive research design which was both quantitative and qualitative as paradigms in order to describe the data and its characteristics [1]. A close ended questionnaire and an interview schedule were employed to garner information from the population. Data was analysed using frequencies, percentages, bar graphs and Pearson linear correlation coefficient. Findings showed that there was a positive relationship between Domestic violence and Family values. It was as well revealed that Domestic violence contributes to the Family values in Mitooma district .The study recommended that government should sensitize the citizenry to engage in income generating activities so as to try and reduce on poverty levels in society because it has been observed that poverty is the major cause of domestic violence in co...

This article investigated the relationship between legal requirements and Mob justice in Kabale Municipality. Using descriptive research design, a structured questionnaire and an interview  guidewere used to  garner  data which was used to answer the research question on how legal requirements influences the practice of mob justice in Kabale Municipality in Western Uganda. Data was analyzed using descriptive statistics such as frequencies, percentages, tables and Bar graphs. Data for the correlation between the research variables was analyzed using Pearson product moment correlation coefficient index.Legal requirements in the due process of the law had a positive linear relationship with the practice of mob justice inKabaleMunicipality. The researcher recommends that there is need to re-enforce both intrinsically and extrinsically the investigative body of the police so that prosecution may produce sufficient evidence to bring to book the criminals thus reducing crime incidence in t...