Natalya Angela

Background: The growth of hospitals in the world is getting higher, and over time makes hope for the quality of better health services. Since 2012, in Indonesia, there has been an increase number of hospitals by 5.2%, with the number of hospitals amounting to 2,820 hospitals. The large number of hospitals has made competition between hospitals to attract customers even higher. Hospitals need to think about how to maintain the loyalty of their patients to build hospital’s income. One that influences brand loyalty is brand equity from the service provider. Research objective: The purpose of this study is to assess the influence of brand equity on brand loyalty, and assess the values ​​that affect customer loyalty. Method: The research method is a review of narrative literature using a systematic search, including 11 studies. Result: This brand equity was found to have dimensions such as brand loyalty, brand association, brand awareness, brand trust and perceived quality. Patient loyal...

Medication error leads to death and injury every day, causing lower quality of life and spend almost 1% of total global health expenditure. One of the solution of to prescribing error is using technology such as Computer Physician Order Entry (CPOE). This study purpose is to assess the use of CPOE in reducing medication error. The research method is a review of the narrative literature using systematic research, with 14 included studies. CPOE systems in hospitals were found to be capable of reducing medication errors especially in prescribing and administrative stage. However, CPOE system can be associated with new types of medication error, therefore, CPOE system must considered human factor, tailored according to the need of the hospital, and continuous training to reduce medication error.

Background Nutritional deficits have been linked to poor cognitive function and are highly prevalent in the elderly. Several factors associated with cognitive function have been studied, but the results were inconclusive. The objective of this study was to determine the relationship between blood glucose level and cognitive impairment in the elderly. Methods A cross-sectional study was conducted and a total of 109 elderly were included in the study. Research subjects were selected using consecutive non-random sampling from the Tebet sub-district in South Jakarta. Random blood glucose level was assessed using glucose strips (Nesco). Cognitive function was measured with the Montreal Cognitive Assessment (MoCA) and Informant Questionnaire on Cognitive Decline in Elderly (IQCODE) questionnaire. The relationship between blood glucose levels and cognitive function was analyzed by means of multiple linear regression analysis. Results The mean age of the elderly was 67.95 ± 6.42 years, leng...