- Rohit Alladi is a seasoned Senior Engineer with over 12 years of Enterprise software experience in the industry, including extensive work with Fortune 500 companies. Demonstrating versatility and expertise across various technological domains, Rohit has a proven track record in building cloud-native applications(Salesforce), Application Solution Design & development, developing DevOps processes, engaging with AI... moreRohit Alladi is a seasoned Senior Engineer with over 12 years of Enterprise software experience in the industry, including extensive work with Fortune 500 companies.
Demonstrating versatility and expertise across various technological domains, Rohit has a proven track record in building cloud-native applications(Salesforce), Application Solution Design & development,
developing DevOps processes, engaging with AI and machine learning.
His comprehensive technical skill set, combined with his leadership and team-motivation abilities, has facilitated the delivery of high-quality software solutions.
This has significantly contributed to the advancement of the technology sector and the professional development of technologists under his mentorship throughout his career.edit
In today's digital landscape and dynamic business needs, deeper customer engagement is imperative for organizational success. In-order to achieve that Customer Relationship Management (CRM) stands as an integral part of any organizational... more
In today's digital landscape and dynamic business needs, deeper customer engagement is imperative for organizational success. In-order to achieve that Customer Relationship Management (CRM) stands as an integral part of any organizational strategies. With the advent of Artificial Intelligence (AI), the way business interacts with customers is up for a giant leap. Integration of AI with CRM empowers businesses to forge deeper customer engagement, harness the potential of predictive analytics and offer personalized customer experiences. This article explores the study on how AI technologies such as machine learning , natural language processing (NLP) and sentiment analysis would revolutionize customer interactions along with sales forecasting and marketing strategies recommendations. Furthermore, the article discusses the importance & usage of AI driven Chatbots and Virtual Assistant with CRM and how it can improve efficiency of customer support processes and improve customer satisfaction.
Research Interests:
With rapid technological transformation and dynamic digital landscape partnership of Generative AI (Gen AI) & cloud computing is revolutionizing customer engagement strategies and driving innovations. Gen AI combined with Cloud computing... more
With rapid technological transformation and dynamic digital landscape partnership of Generative AI (Gen AI) & cloud computing is revolutionizing customer engagement strategies and driving innovations. Gen AI combined with Cloud computing presents unprecedented opportunities for businesses to forge deeper engagement with customers and gain loyalty. In today's highly competitive business landscape it's imperative for every business to stay ahead of the curve and address the challenges to avoid churn and focus on driving business growth. These challenges require deployment of the right mix of technologies. Gen AI provides a very powerful mechanism to extend tailor approach to interaction and service provision. while cloud computing offers a scalable, flexible and economic infrastructure for deploying AI powered solutions to meet evolving customer expectations. Having the right combination of Gen AI and Cloud computing enables customer relationship management applications to process vast amounts of data in real-time, empowering businesses towards actionable insights & delivering targeted & hyper personal experiences to the customers.