- New York City
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Pierre Gervois
New York University, Tisch Center for Hospitality, Tourism, Faculty Member
- University of New Haven, Hospitality and Tourism Management, Department MemberSt. Joseph's College, Hospitality and Tourism Management, Department Memberadd
- I'm an American artist based in New York City. My work is focused on exploring the relations of power in our society.... moreI'm an American artist based in New York City. My work is focused on exploring the relations of power in our society. I conduct research on how Art (Museums, Artists, Cultural Institutions, Public Art...) can be used as assets to promote U.S. destinations for cultural travelers.edit
- Dr Bruno Eeckels, Clinical Associate Professor at NYUedit
Pierre Gervois Speaking engagements from 2004 to 2018
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List of Media interviews of Pierre Gervois (Magazines, TV, Radio, Newspapers), from 2005 to 2016
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As I write this article (Second half of April 2020), the entire tourism industry is still in shock, denial, and disbelief of what is actually happening in the World and in the United States. We still don't have words to describe this... more
As I write this article (Second half of April 2020), the entire tourism industry is still in shock, denial, and disbelief of what is actually happening in the World and in the United States. We still don't have words to describe this unprecedented situation. I see economic data, projections made by banks, and very serious business analysts, but I have serious doubts about how these projections are made. We don't know when the pandemic will be over. It's too soon to have accurate data reporting on the state of the industry, and most importantly, we have no way of knowing when business and leisure tourism will restart and get back to normal with so many fluctuant parameters. It's in our human nature to make predictions but at this point, I suggest we should acknowledge we know nothing. Such an event never happened before and therefore we have no point of comparison. We just see the staggering human cost in the tourism industry, the lives lost, the courage of security guards, cashiers, hotel front desk attendants, kitchen staff, and all workers working in dangerous conditions with sometimes a lack of personal protective equipment. We see the millions of people have lost their jobs and the ripple effect on their families. So this is a bad situation. How bad? Let's have the honesty to say we have no idea. From a U.S. destination standpoint, at city, county, or state level, how to handle the communications and public relations in a context as novel as this virus?
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The art of hiring a Chinese market sales Manager: how not to make mistakes and have the right intercultural approach
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Chinese guests receive a very poor quality of service, in large part because of the ignorance of the Chinese culture from the staff of luxury hotels, and also because of the persistence of stereotypes about Chinese travelers.
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List of Pierre Gervois' publications
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Article from Chia-Ling Melody Yuan, University of Southern California - China Institute, with a citation of Pierre Gervois.
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Wharton School, University of Pennsylvania article about Chinese tourists. Pierre Gervois is quoted in page 2. (Author unknown)
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Pierre Gervois' quote (page 15)
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List of Pierre Gervois' citations in published articles about travel and tourism marketing
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Pierre Gervois' course at New York University (Spring 2020) - Tourism Advertising and Public Relations. Tisch Center for hospitality, Master in Tourism Management.
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Content of the 2018/2019 course for hospitality and tourism management students.
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Pierre Gervois' quote (page 15)
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As I write this article (Second half of April 2020), the entire tourism industry is still in shock, denial, and disbelief of what is actually happening in the World and in the United States. We still don't have words to describe... more
As I write this article (Second half of April 2020), the entire tourism industry is still in shock, denial, and disbelief of what is actually happening in the World and in the United States. We still don't have words to describe this unprecedented situation. I see economic data, projections made by banks, and very serious business analysts, but I have serious doubts about how these projections are made. We don't know when the pandemic will be over. It's too soon to have accurate data reporting on the state of the industry, and most importantly, we have no way of knowing when business and leisure tourism will restart and get back to normal with so many fluctuant parameters. It's in our human nature to make predictions but at this point, I suggest we should acknowledge we know nothing. Such an event never happened before and therefore we have no point of comparison. We just see the staggering human cost in the tourism industry, the lives lost, the courage of security guards, cashiers, hotel front desk attendants, kitchen staff, and all workers working in dangerous conditions with sometimes a lack of personal protective equipment. We see the millions of people have lost their jobs and the ripple effect on their families. So this is a bad situation. How bad? Let's have the honesty to say we have no idea. From a U.S. destination standpoint, at city, county, or state level, how to handle the communications and public relations in a context as novel as this virus?