Papers by Piret Tõnurist
Social innovation is a recurring theme in public administration, in order to face contemporary so... more Social innovation is a recurring theme in public administration, in order to face contemporary socalled ‘wicked’ challenges like an ageing population and youth unemployment. Social innovation can be considered as a process of co-creation, since it seeks the collaboration of multiple stakeholders. These stakeholders bring in their own specific resources, such as knowledge, information, competences and experiences and build up an equal relationship with government. Given the thorough involvement of citizens in public service delivery in social innovation, we define public co-creation as: the involvement of citizens in the initiation and/or the design process of public services in order to (co)create beneficial outcomes
Research reports by Piret Tõnurist
William Voorberg, Lars Tummers, Victor Bekkers, Jakob Torfing, Piret Tonurist, Rainer Kattel, Vei... more William Voorberg, Lars Tummers, Victor Bekkers, Jakob Torfing, Piret Tonurist, Rainer Kattel, Veiko Lember, Krista Timeus, Juraj Nemec, Maria Svidronova, Beata Mikusova Merickova, Mila Gasco, Sophie Flemig & Stephen Osborne
Published articles and chapters by Piret Tõnurist
Public Management Review, 2019
Despite growing interest in the potential of digital technologies to enhance coproduction and co-... more Despite growing interest in the potential of digital technologies to enhance coproduction and co-creation in public services, there is a lack of hard evidence on their actual impact. Conceptual fuzziness and tech-optimism stand in the way of collecting such evidence. The article suggests an analytical framework that distinguishes between the impacts of different technologies on different elements of coproduction and co-creation, and illustrates this in three different areas. It argues that there is no reason to assume that digital technologies will always encourage coproduction or co-creation. In fact, they can also be used to bypass interaction with citizens.
Uploads
Papers by Piret Tõnurist
Research reports by Piret Tõnurist
Published articles and chapters by Piret Tõnurist