Yvette Essounga-Njan is an associate professor of Business at the Brimmer College of Business and Information Science at Tuskegee University. She graduated with a Ph.D. in Business Administration and International Business with a concentration in Management and Organizational Behavior from the University of Texas-Pan American in Edinburg, Texas, now known as The University of Texas Rio Grande. She is engaged in cross-cultural research comparing the United States and France, and also comparing Asian, Hispanic, Native American, and African cultures. Dr. Essounga has published in the areas of management and international business in the Case Research Journal, Review of Business Research (RBR), Int. Journal of Services and other academic journals.
She talks of a before and after 9/11. “Traveling in the US and elsewhere, today, in a post Septem... more She talks of a before and after 9/11. “Traveling in the US and elsewhere, today, in a post September 11, 2001 environment, means preparing mentally to deal with a degree of anxiety individuals did not experience in times past…” “What is to be noted regarding 9/11 is the agreement this event imprinted the work environment noticeably. Burke contended after 9/11, not playing by the old rules almost became acceptable, changing the employment contract between employers and employees.” Today, the Charlie Hebdo massacre, the Copenhagen shootings, the death of Kayla Mueller, among other incidents in an interminable list tend to confirm 9/11 did change our world in an indelible way, altering the employment relationship forever. This study fits in the current environment marred with workplace anxiety; France, of all countries surveyed, exhibited the highest resistance to monitoring. It was interesting given this comment, “If one considers monitoring has its place in a society in tumult, …, wo...
In an era of good governance, micro-financing can benefit from rules of the game enabling individ... more In an era of good governance, micro-financing can benefit from rules of the game enabling individuals in developing economies to borrow funds while ensuring the institutions lending such funds will be repaid. This study looked at the types of mechanisms making this possible. Even at this exploratory stage, the current study showed the benefit of good governance for both lenders and borrowers. African people, the primary focus of this study, were encouraged to help themselves out of poverty by putting in place well governed institutions, in order to attract desperately needed funding. Data from a micro-segment of African natives found individuals’ familiarity with Non-Bank Financing Institutions (NBFIs), and individuals’ acceptance of good governance directly impacted their likelihood to patronise these NBFIs. This study’s contribution is to suggest Micro-financing, implemented the right way, that is, guided by good governance, could be one way to help minority populations get out of...
International Journal of Services and Standards, 2015
This discussion reflects on the importance of quality and standards in the delivery and managemen... more This discussion reflects on the importance of quality and standards in the delivery and management of healthcare regardless of the national culture, focusing on the still recent Patient Protection Affordable Care Act, commonly known as the Affordable Care Act, or referred to by some as Obamacare. If the bill was not so lengthy many who read this 906 pages long piece of literature would discover it actually included many provisions expressing the concern and duty of care the government owed to all US citizens and residents. In this reflection, models and propositions are offered, showing the relationships between healthcare quality, standards, technology and reductions of costs. This discussion continues the conversation on Obamacare, even as the bill has yet to deliver on its promises, yet is certain to mushroom into a full-fledged functioning, effective and efficient single payer system in the long-run.
International Journal of Services and Standards, Mar 20, 2015
... She is an ad hoc reviewer for the International Journal of Services and Standards. ... She se... more ... She is an ad hoc reviewer for the International Journal of Services and Standards. ... She serves as reviewer for the Journal of Public Human Resource Management. ... Enron and WorldCom scandals, the Sarbanes-Oxley Act of 2002 (SOX) was enacted (Harshbarger and Jois, 2007 ...
This discussion reflects on the importance of quality and standards in the delivery and managemen... more This discussion reflects on the importance of quality and standards in the delivery and management of healthcare regardless of the national culture, focusing on the still recent Patient Protection Affordable Care Act, commonly known as the Affordable Care Act, or referred to by some as Obamacare. If the bill was not so lengthy many who read this 906 pages long piece of literature would discover it actually included many provisions expressing the concern and duty of care the government owed to all US citizens and residents. In this reflection, models and propositions are offered, showing the relationships between healthcare quality, standards, technology and reductions of costs. This discussion continues the conversation on Obamacare, even as the bill has yet to deliver on its promises, yet is certain to mushroom into a full-fledged functioning, effective and efficient single payer system in the long-run.
She talks of a before and after 9/11. “Traveling in the US and elsewhere, today, in a post Septem... more She talks of a before and after 9/11. “Traveling in the US and elsewhere, today, in a post September 11, 2001 environment, means preparing mentally to deal with a degree of anxiety individuals did not experience in times past…” “What is to be noted regarding 9/11 is the agreement this event imprinted the work environment noticeably. Burke contended after 9/11, not playing by the old rules almost became acceptable, changing the employment contract between employers and employees.” Today, the Charlie Hebdo massacre, the Copenhagen shootings, the death of Kayla Mueller, among other incidents in an interminable list tend to confirm 9/11 did change our world in an indelible way, altering the employment relationship forever. This study fits in the current environment marred with workplace anxiety; France, of all countries surveyed, exhibited the highest resistance to monitoring. It was interesting given this comment, “If one considers monitoring has its place in a society in tumult, …, wo...
In an era of good governance, micro-financing can benefit from rules of the game enabling individ... more In an era of good governance, micro-financing can benefit from rules of the game enabling individuals in developing economies to borrow funds while ensuring the institutions lending such funds will be repaid. This study looked at the types of mechanisms making this possible. Even at this exploratory stage, the current study showed the benefit of good governance for both lenders and borrowers. African people, the primary focus of this study, were encouraged to help themselves out of poverty by putting in place well governed institutions, in order to attract desperately needed funding. Data from a micro-segment of African natives found individuals’ familiarity with Non-Bank Financing Institutions (NBFIs), and individuals’ acceptance of good governance directly impacted their likelihood to patronise these NBFIs. This study’s contribution is to suggest Micro-financing, implemented the right way, that is, guided by good governance, could be one way to help minority populations get out of...
International Journal of Services and Standards, 2015
This discussion reflects on the importance of quality and standards in the delivery and managemen... more This discussion reflects on the importance of quality and standards in the delivery and management of healthcare regardless of the national culture, focusing on the still recent Patient Protection Affordable Care Act, commonly known as the Affordable Care Act, or referred to by some as Obamacare. If the bill was not so lengthy many who read this 906 pages long piece of literature would discover it actually included many provisions expressing the concern and duty of care the government owed to all US citizens and residents. In this reflection, models and propositions are offered, showing the relationships between healthcare quality, standards, technology and reductions of costs. This discussion continues the conversation on Obamacare, even as the bill has yet to deliver on its promises, yet is certain to mushroom into a full-fledged functioning, effective and efficient single payer system in the long-run.
International Journal of Services and Standards, Mar 20, 2015
... She is an ad hoc reviewer for the International Journal of Services and Standards. ... She se... more ... She is an ad hoc reviewer for the International Journal of Services and Standards. ... She serves as reviewer for the Journal of Public Human Resource Management. ... Enron and WorldCom scandals, the Sarbanes-Oxley Act of 2002 (SOX) was enacted (Harshbarger and Jois, 2007 ...
This discussion reflects on the importance of quality and standards in the delivery and managemen... more This discussion reflects on the importance of quality and standards in the delivery and management of healthcare regardless of the national culture, focusing on the still recent Patient Protection Affordable Care Act, commonly known as the Affordable Care Act, or referred to by some as Obamacare. If the bill was not so lengthy many who read this 906 pages long piece of literature would discover it actually included many provisions expressing the concern and duty of care the government owed to all US citizens and residents. In this reflection, models and propositions are offered, showing the relationships between healthcare quality, standards, technology and reductions of costs. This discussion continues the conversation on Obamacare, even as the bill has yet to deliver on its promises, yet is certain to mushroom into a full-fledged functioning, effective and efficient single payer system in the long-run.
Uploads