Çankırı Karatekin Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(1): 1015-1030
Cankiri Karatekin University Journal of Institute of Social Sciences, 7(1): 1015-1030
Narcotizing Effect of Social Media
Şakir EŞİTTİ1
Received
25.02.2016
Accepted
01.04.2016
Abstract
Since the emergence of new media, it has been widely accepted by the
scholars that new media strengthens democracy, freedom of speech and
social movements; however, they have mostly ignored new media’s potential
for narcotizing. This study examines social media from a critical perspective
and applies Lazarsfeld and Merton’s “Narcotising Dysfunction Approach” to
social media to see whether or not social media helps people’s active
participation to the social movements. In this study, it is argued that although
new media can be a useful tool for helping users to get organized, generate
contents and spread these contents out to their peers, increasing dosages of
mass communication, during the times of unrest, may transform the energies
of citizens from active participation to passive knowledge and this may lead
people to become passive protesters. This study, for the first time in the
literature, will apply the “Narcotising Dysfunction Approach” to social
media and will discuss the concepts of “clicktivism” and “slacktivism” to put
forth ‘the dark sides’ of social media.
Keywords: Social media, narcotizing dysfunction, political participation,
slacktivism, clicktivism
1
Ardahan University, Faculty of Economics and Administrative Sciences, International Relations
Department, Ardahan-TURKEY
E-posta: sakiresitti@yahoo.com
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Sosyal Medyanın Uyuşturan Etkisi
Şakir EŞİTTİ
Geliş Tarihi
25.02.2016
Kabul Tarihi
01.04.2016
Öz
Yeni medyanın ifade özgürlüğünü genişlettiği, demokrasiyi ve toplumsal
hareketleri güçlendirdiği görüşü, ortaya çıkışından beri akademisyenler
tarafından yaygın bir şekilde kabul edilmiş; buna karşın bu iletişim kanalının
‘uyuşturan etkisi’ çoğunlukla görmezden gelinmiştir. Bu çalışma, sosyal
medyayı genel olarak eleştirel bir bakış açısıyla incelemekte, Lazarsfeld ve
Merton'un “Medyanın Uyuşturan Etkisi” yaklaşımını sosyal medyaya
uygulayarak bu iletişim mecrasının bireylerin toplumsal hareketlere ve
eylemlere katılmasında etkili bir araç olup olmadığını ortaya koymaktadır.
Bu çalışmada, sosyal medyanın bireylerin organize olmalarında, içerik
üretmelerinde ve bu içerikleri paylaşmalarında kullanışlı bir kitle iletişim
aracı olmasına rağmen; sosyal huzursuzluk dönemlerinde, sosyal medya
aracılığıyla artan enformasyon tüketiminin bireylerin enerjilerini ‘aktif
katılımdan’, ‘pasif haberdar olmaya’ dönüştürdüğü görüşü ileri
sürülmektedir. Çalışma, ilk kez Lazarsfeld ve Merton'un “Medyanın
Uyuşturan Etkisi” yaklaşımlarını sosyal medyaya uygulamakta ve sosyal
medyanın 'karanlık' taraflarını ortaya koyabilmek amacıyla 'slaktivizm' ve
'cliktivizm' kavramlarını tartışmaktadır.
Anahtar Kelimeler: Sosyal medya, medyanın uyuşturan etkisi, siyasal
katılım, slacktivism, clicktivism
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Introduction
The waves of demonstration, protest, riot and civil wars in the Arab-world,
also known as ‘the Arab Spring’, started in Tunisia on 18 December 2010
and affected several countries in the Middle East. The armed and unarmed
protests were carried out in order to change the political powers in the
region. The social movements caused to overthrow many long-standing
authoritarian regimes in the region. The protests and social movements were
also seen beyond the Arab world to the states as diverse as Uganda, Israel,
Greece, the UK, USA and Spain. During and after the social movements, the
scholars and researchers mostly argued about the important contribution of
social media and internet-based technologies to the political mobilization
and pro-democracy movements (Eltantawy & Wiest, 2011). According to
these scholars, social media and new communication technologies have
embraced the democracy, political participation and freedom of speech in the
region (Morozov, 2011: 37). In addition there is also strong will in the
mainstream media to believe that the social media and internet are capable of
fostering freedom of speech, making political processes more democratic
and leading to social movements and protests. Indeed, some journalists have
seen these social movements and revolutions in the Arab region as a direct
result of the usage of the social media and called these movements as
“Facebook Revolution”, since the protestors used social media to organize
the action, to make their voice heard, to communicate with each other and to
educate the participants (Smith, 2011). Consequently the social media was
perceived by many people as a catalyst that ignited the Arab Spring as well
as many other social and pro-democracy movements and protests. This
assumption is based on the presuppositions about the democratic nature of
new communication technologies. However these assumptions need to be
closely examined from a critical perspective.
This study argues against the techno-optimistic approaches to the new
communication technologies that see technology as the catalyst of the social
and political changes, and the study takes these approaches as problematic.
The reason for this, techno-optimistic approaches to the new communication
tools can negatively affect the rational critiques, researches and studies about
the possible outcomes of the usage of new communication channels.
Although new media can be a useful tool for helping users to get organized,
communicate, generate contents and spread these contents out to their peers,
there can be other ‘unexpected’ and unwanted outcomes of these
technologies. For instance, during the times of social unrests and riots
increasing dosages of mass communication may transform the energies of
citizens from active participation to passive knowledge. In other words,
spending a lot of time for reading and writing posts, tweets, blogs etc. and
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overconsumption of these information may serve to narcotizing people rather
than energizing them. This may cause worthless ‘slacktivism’ (a
combination of the words ‘activism’ and ‘slacker’) rather than real activism.
It is argued in the study that Lazarsfeld and Merton's “Narcotising
Dysfunction of Mass Media” (1957: 457 - 463) approach can be a useful tool
to understand the negative outcomes of the new communication
technologies. According to Lazarsfeld and Merton(1957: 457 - 463),
exposure to the flood of information that comes from media serves as
‘narcotising’ rather than ‘energizing’ the average reader or listener. In light
of the information above, this paper reviews recent literature on the
contribution of social media to democracy, online activism and emobilization and argues that increasing usage of new communication
technologies can lead to a better informed, organised citizenry; however it
may also have some negative side effects such as narcotisation. In doing so,
the study will firstly evaluate the contribution of social media to democracy
and social movements, and later techno-optimistic approaches to these
contributions will be criticized from the perspectives of Lazarsfeld and
Merton’s “Narcotising Dysfunction Approach”. In addition the concepts of
“slacktivism” and “clicktivism” and real activism will be discussed in order
to put forth ‘the dark sides’ of new communication technologies.
Impacts of Social Media on Democracy and Social Movements
New communication technologies, especially social media have transformed
the interaction and communication of individuals throughout the world and
have changed the way people communicate and join public debates. In order
to understand the impacts of social media on democracy and social
movements, firstly the definition of social media should be made. However,
there is no agreed definition of the term, social media, in the relevant
literature because of its changing nature and very wide coverage (Kırık,
2015: 161 - 184). According to Lon Safko, the first part of the terminology,
‘social’, “refers to the instinctual needs we humans have to connect with
other humans” and the second part of the term, ‘media’, “refers to the media,
we use with which we make those connections with other humans”(Safko,
2010: 4). In general, it is possible to define the social media as an “umbrella
term”(Boyd, 2007) which “employs mobile and web-based technologies to
create highly interactive platforms via which individuals and communities
share, co-create, discuss, and modify user-generated content” (Kietzmann et
al, 2011: 241). Therefore social media can typically be defined as a tool that
allows users to participate in online exchanges, contribute to content, and
join in online communities and political debates.
In order to fully understand the effects of social media to the political and
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social life, firstly importance of media in general, within modern
democracies should be understood. Social media is a form of media, and
media has a crucial role in shaping a healthy democracy, reinforcing
freedom of speech and promoting political participation. Since its emergence
in 17th century, media has been seen as the ‘Forth Estate’ and a forum for
public discussion and free speech (Gezgin, 2006). As Panday states, media is
like the backbone of a democracy and it “can play a vital role in the political
structure of each country through disseminating information, enlightening
voters, protecting human rights, creating tolerance among groups and
helping governments to be transparent and accountable”(2009: 35).
In modern democracies, media functions like a bridge between the
politicians and the public, while transferring information, opinions and ideas
from the public to governments; it also transfers the ideas, practices and
activities from the governments to the public. In addition media makes the
public aware of various social, political, economical and sportive activities
happening within a country and around the world and forewarns the public
about the problems and issues. Thus the public can make better decisions
and choices about their future. At that point, with the help of media, abuses
by governments, politicians and other authorities can be revealed. Therefore,
within modern democracies journalists hypothetically are the agents of the
public, and they supposedly act as a ‘watchdog’ and work for the benefits of
the public (Berger, 2002: 81-99).
The rights of citizens to receive information declare ideas and opinions
freely and criticize all institutions and organisations that political authority
has its hands freely, can only be achieved by the means of free media. Thus
media must be free of censorship, self-censorship, and control of the
government, ownership pressures and political pressures. However,
conventional media has been increasingly criticized for its ownership
structure, sensationalist, superficial, sided and partisan behaviours in the
recent years, especially with the effect of the increasing power of media
monopolies around the world. As Barnett states, the fewer owners ‘cause
fewer voices’ and ‘less opportunity to tell the truth to power’ (Barnett,
2010). This situation caused the loss of trust to both journalist and media
organisations. As Berger emphasised, once ‘watchdogs’ of the public, with
the impact of the ownership concentration in the recent years, became
“showdogs” for their owners’ interests. The drawbacks of the traditional
media, such as this, caused scholars to approach optimistically to the internet
and social media (Berger, 2002: 89). Accordingly scholars have hailed the
empowering potential of the internet, foreseen the dawn of a cyberdemocratic society or the emancipation of citizens from state power and
market forces (Breindl, 2010: 43).
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The excitements of techno-optimistic scholars about internet and social
media can clearly be seen from “Declaration of Independence of
Cyberspace” written by John Perry Barlow in 1996, “Governments of the
Industrial World, you weary giants of flesh and steel, I come from
Cyberspace, the new home of Mind. On behalf of the future, I ask you of the
past to leave us alone. You are not welcome among us” (Barlow, 1996).
What made Barlow and other techno-optimistic approaches think like this
are the decentralising, adaptive and interactive features of internet and social
media. According to techno-optimistic approaches, “new media are opening
new channels of communication for all, creating unprecedented
opportunities for participation in traditional and new ways, and promoting
the competition of ideas. Democracy is fundamentally about these matters.
Ergo, democracy is being enhanced by digital media” (Wilson, 2009).
Instead of having one-way communication through traditional media, social
media users are now able to have access to the interactive, up to date and
two-way communication. Social media also gives individuals and groups the
opportunity to discuss about their social and political issues within a less
costly, collaborative, asynchronous and decentralized structure. According to
Unwin (2012: 3) new communication technologies provide three types of
liberty to the individuals. These are, ‘space-time liberty’, ‘information
sharing liberty’, ‘information access liberty’. For him, new communication
technologies enabled people to communicate between any parts of the world
at any time, which he calls space-time liberty, these communication
technologies also changed ‘top down’ the dissemination of information by
media corporation to co-creation of information which caused ‘sharing
liberty’ and finally new communication technologies made information
easily accessible to public in terms of its costs and speed. For Unwin, these
‘liberties’ have had “dramatic impacts on political processes, both enabling
governments and politicians to spread their messages directly to individuals,
as with texts sent to mobile phones to encourage people to vote in particular
ways, but also for individuals to share graphic images and accounts of things
happening to others anywhere in the world, thus raising global awareness of
political actions by regimes with which they disagree” (2012: 3).
Social media is supposed to function as an organisational tool, an alternative
press and creator of public awareness during the times of social unrests. It
also helps the users to get organised and capture videos and photographs
from the events and broadcast news, comments and information from the
streets that are different from the information provided by the governments.
These contributions of internet based technologies to social movements
inspired techno-optimistic scholars such as Balkin (2004) to think that new
communication technologies caused “the digital revolution”. For them, new
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communication technologies donated a new perspective to freedom of
speech just as the developments of radio and television and radio did it
before (Balkin, 2004: 2). However techno optimistic scholars mostly ignored
to see the negative effects of social media to the democracy and social
movements. Therefore following section will evaluate the effects of the
internet and social media to the democracy and social movements.
Rethinking the Contributions of Social Media to Democracy and Social
Movements
Influence of social media on the culture of democracy, political debates and
social movements, as stated above, has been emphasized by many scholars.
Also many researchers state that social media is an indispensable part of the
mobilization process in mass protests (Balkin, 2004: 2). Proponents of such
arguments overlook the negative effects of these new communication
technologies. The hype surrounding the effects of internet and social media
on political and social life is mostly linked to discourses by technological
optimists like “Nicholas Negroponte, Bill Gates or Manuel Castells who
advocate the advent of an information or network society profoundly
different from the society built since the industrial revolution in the early
nineteenth century”(Balkin, 2004: 2).These technological optimist thinkers
see the technology as an independent factor, and for them, this gives the
power to technology to determine all social events. In the case of Arab
Spring, techno-optimist thinkers such as Philip Howard and Muzammil
Hussain (2011) argued that internet, mobile phones, and social media tools
such as Facebook and Twitter made ‘the difference’. According to them,
“thanks to these technologies, virtual networks materialized in the streets.
Digital media became the tool that allowed social movements to reach onceunachievable goals even as authoritarian forces moved with a dismaying
speed of their own to devise” (Howard and Hussain, 2011: 36).
Techno-optimistic scholars believe that the technological developments, in
general, is the key factor in the history and it is mainly the reason for
developments in the societies. However, they fail to see that the technology,
on its own, can not affect the whole society, social developments and human
actions. On the contrary the human actions and social forces have the ability
to shape the technology and to determine how and for what purposes the
technology is used. Also the results and effects of the technology can not be
always estimated. For example, an injector can be seen as a useful
technological tool to get healthy medicine for people; however one could use
the very same injector to get unhealthy drugs. The inventor of the injector
probably did not mean this unhealthy use of the injector. The same thing
goes for radio and television, these technological tools could have been used
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as the tools of information pluralism, freedom of speech and rational
debates, however the purpose of the use of these technological tools, most of
the time, can be quite the opposite. At this point, it is possible to say that the
technology itself is only a tool and it is not the main determinant,
accordingly the usage purpose of the technology is primarily important.
Therefore, instead of seeing the technology as a primary determinant, the
technology should be seen as a field of power struggle. Hence, in order to
see the big picture, the unpredictable aspects and the purposes of the use
ofthe new communication technologies have to be investigated.
According to Katz et al (1973), the tool of mass communication technologies
satisfies a variety of needs of people that arise from their social roles and
psychological dispositions. For them, people are active in choosing and
using particular media to satisfy their specific needs, however during the use
of a particular media they can be exposed to some negative and unintended
outcomes. In the light of information given above, there can be some
unpredictable, unintentional and negative effects of new communication
technologies; therefore instead of only hailing the positive sides of these
communication channels the other side of the medallion should be examined.
In the relevant literature there are some scholars who argue that the use of
social media may some times negatively affect the political participation and
social movements. For instance according to Hess et al, the internet and
computer based technologies are generally considered as a tool of
emancipation for individuals (Hess et al, 2008), however these technologies
may cause isolation of individuals from society and this may cause the
‘computerization of social movements’. Likewise, for scholars such as
Daniel Trottier during times of social movements, unrests and riots social
media and internet can be used as tool to scrutinize the participants (Trottier,
2012). Also according to Kerrigan (2011) during times of riots the
investigator may try to ‘friend’ a target by pretending to be a stranger or an
unknown peer to have more information about the riot. Similarly for scholars
such as David Lyon (2007) and Christian Fuchs (2011) internet and social
media may cause participatory surveillance rather than political
participation. Besides surveillance causes people to feel under pressure and
therefore can discourage people from taking part in demonstrations.
One of the most interesting study about the negative effects of social media
to political participation and social movements was conducted by Navid
Hassanpour from Yale University in 2011, the study of Hassanpour put forth
that social media may have a ‘pacifying’ role in the societies confronting
mass political turmoil (Hassanpour, 2011). According to his Media
Disruption Exacerbates Revolutionary Unrest: Evidence from Mubarak’s
Quasi-Experiment titled study, Hosni Mubarak’s government shut down the
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internet and the other communication tools on January 28, 2011 and this
unexpectedly caused the protests to intensify and spread across Cairo and
other big cities of Egypt and this irreversibly put an end to Mubarak’s 30
years long regime. As Hassanpour states:
In response to the opposition staging demonstrations for three consecutive
days in Tahrir Square and promising a yet larger demonstration on a
Friday of Rage, Mubarak’s regime shut down the Internet and cell phone
coverage across the country at the early hours of January 28, 2011.
Instead of stalling demonstration in Tahrir, the consequences caught the
regime by surprise. Protests flared across Cairo and other Egyptian cities
including Alexandria and Suez. The protests were unusually diffuse and
widespread and overwhelmed Mubarak’s security forces by the end of the
day (Historical New York Times n.d.). Around 7 PM on January 28th the
military was brought into the scene to replace the dysfunctional police
force. After deployment of the military, dynamics of the interaction
among the political players (the incumbent, the military, and the
opposition) changed. The military’s inaction, accompanied with
unexpected implications of the regime’s bold experimentation with the
mass media in the following days, put an end to Mubarak’s thirty years
rule. At the turning point of January 28th, lack of cell phone coverage and
Internet connection forced the population to find other means of
communication, encouraging local mobilization (2011: 27).
According to Hassanpour (2011: 36) this sudden disruption of media tools
aggravated the riots. Shutting down these communication tools caused
apolitical citizens to become aware of the unrest and forced the people who
did nothing more than posting on Facebook and sending tweets, to have
more face to face communication and finally more physical presence in
streets. Thus, the disruption of cell phone coverage, social media and
internet based technologies on January 28, 2011 forced to communicate face
to face and exacerbated the riot. As Hassanpour states social media can act
against political participation and grass roots mobilization because social
media and other internet based technologies “discourage face-to-face
communication and mass presence in the streets” (2011: 36). Consistent with
Hassanpour’s study, it is possible to say that social media and the other
internet-based technologies cause people to have engaged in impractical and
superficial internet activism since people can only find out their strength
when they are physically on streets. The findings of the study conducted by
Hassanpour, bring to minds Lazarsfeld and Merton’s Narcotising
Dysfunction of Mass Media (1957) concept since it indicates the dysfunction
of internet and social media during times of unrest.
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Revisiting Narcotising Dysfunction Approach In the Age of Social Media
Narcotising dysfunction approach is one of the most overlooked approaches
of media effects in the relevant literature. Robert K. Merton and Paul F.
Lazarsfeld in their Mass Communication, Popular Taste and Organized
Social Action named article, argue about the narcotising dysfunctions of
media. According to their approach, media creates an apathy in which people
are content to ‘know’ rather than ‘do’ something. In this context, media
provides information about the events and the receivers demonstrate some
superficial concern on media about the events while the importance of real
action is neglected. Consequently, the receivers are drugged into the
inactivity like they are under the influence of narcotics. One of the main
assumptions of this approach is that, increasing dosages of mass
communications sometimes ‘unpredictably’ transform the energies of the
receivers from ‘active participation’ into ‘passive knowledge’. As Robert K.
Merton and Paul F. Lazarsfeld states:
Exposure to this flood of information may serve to narcotize rather than
to energize the average reader or listener. As an increasing mead of time
is devoted to reading and listening, a decreasing share is available for
organized action. The individual reads accounts of issues and problems
and may even discuss alternative lines of action. But this rather
intellectualized, rather remote connection with organized social action is
not activated. The interested and informed citizen can congratulate
himself on his lofty state of interest and information and neglect to see
that he has abstained from decision and action…. He comes to mistake
knowing about problems of the day for doing something about them. His
social conscience remains spotlessly clean. He is concerned. He is
informed. And he has all sorts of ideas as to what should be done. But,
after he has gotten through his dinner and after he has listened to his
favored radio programs and after he has read his second newspaper of the
day, it is really time for bed (1957: 464).
As stated above, according to narcotising dysfunction approach the receivers
know what needs to be done, they are aware of everything because they read,
watched and listened all the news about the problem. Their conscience is
clear and they feel comfortable inside since they are not unconcerned about
the issue, they think that they have done something to remediate the issue by
reading, writing and thinking. However, being informed and concerned is
not a replacement for action.
Lazarsfeld and Merton wrote their article in 1948, during that time internet
and social media were not invented yet. So their approach needs to be
revisited in the era of new communication technologies. Social media is still
a form of media and in this case, it is possible to adopt the narcotising
dysfunction approach to social media. As it is stated before, social media and
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internet-based new communication technologies are assumed to support the
democracy and social movements, since it is considered that with the effect
of these communication tools, individuals are not mere content consumers
but they are content producers. However, these communication tools
disseminate huge amount of information to the individuals and information
overconsumption may lead to information obesity (Eşitti, 2015: 75 - 97).
Social media gives individuals the opportunity to express their ideas,
feelings and dissatisfactions on the cyberspace. In this case, (if we apply the
narcotising dysfunction approach to social media) expressing ideas, feelings
and dissatisfactions on the cyberspace may cause the users to feel that they
have done all the best they could do. More clearly, expressing feeling via
sending e-mails, tweets or posts could serve to self-satisfaction.
Accordingly, social conscience of the individuals ‘remains spotlessly clean’
(just as Lazarsfeld and Merton emphasised long ago) since they are
concerned, informed and even they express their feelings about the issue.In
this case, social media can be seen as a ‘social narcotic’ or ‘the new opium
of the modern societies’. Because knowing, concerning and expressing
feelings on the cyberspace do not always get followed by offline
participation and physical actions. People are stronger when they are
physically on the streets and participating in the decision making processes
such as voting. In this context, posting some information, sharing images,
commenting on Facebook or retweeting a post on Twitter, in short showing
some seeming concern, as Lazarsfeld and Merton state, become the way of
clearing people’s conscience (1957: 457 – 473).
On social media, the users participate in the political and social arguments;
they demonstrate their ideas, feelings and displeasure about issues or events
but all from the safety of their couches. They feel comfortable, their
conscience is clean since they are concerned and reacted virtually. For them,
after reading a couple of posts on Facebook and after sending the last tweet,
it is really time to go to bad peacefully like Lazarsfeld and Merton (1957)
highlighted. In short, online activism may cause an apathy for people to get
physically involved in the political and social actions and this may also
cause people to act like ‘keyboard warriors’ or ‘remote intellectuals’ which
bring to the mind the arguments of slacktivism and clicktivism instead of
‘real activism’.
Social Media Activism, Clicktivisim and Slacktivism
Clicktivism is a criticized expression, in terms of the contribution of social
media to the social movements and protests. The Oxford English Dictionary
defines clictivism as “the use of social media and other online methods to
promote a cause”. However the critics stresses that ‘clictivism’ or the
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‘onlineactivism’ is “inadequate and may even harm the social and political
causes people are attempting to support by conferring a false sense of
accomplishment that forestalls more effective engagement” (Bell, 2013:
282). In this context, the term slacktivism, a combination word consisting of
‘slacker’ and ‘activism’, is used to criticize online activism and clicktivism.
Morozov (2009) defines 'slacktivism' as an ‘apt’ term which is “to describe
feel-good online activism that has zero political or social impact”, according
to him internet activism is “an ideal type of activism for a lazy generation”
since it “gives those who participate in ‘slacktivist’ campaigns an illusion of
having a meaningful impact of on the world without demanding anything
more than joining a Facebook group”. Similarly, Malcolm Gladwell in his
article entitled, ‘Small Change: Why the Revolution Will not be Tweeted’,
dismissed the exaggerated contribution of social media and argued that
social media has not “reinvented social activism”( Gladwell, 2011: 153).
Online activism, cliktivisim or the concept of slacktivism can also be
evaluated through the narcotising dysfunction approach. On the one hand,
through internet and social media; liking, sharing, tweeting a post, an image,
a video or signing an online petition do not always cause a social or political
change, even worse than that, it may give the social media users a false sense
of accomplishment and serves as a self-satisfactory tool and narcotizes the
participants. On the other hand, overconsumption of the vast amount of
information on these communication channels may distract the social media
users’ attention. Overconsumption of information by the users about a
certain issue may cause only a superficial concern. For instance the heavy
dosage of negative news over a period would make social media users
immune to the shock of such deviant action. For instance representation of
violence on television programmes, news and cinema may serve could make
people indifferent to similar actions. Therefore social media may render its
users incapable of action, causes apathy and serves as a social narcotic.
Conclusion
This paper argued against the techno-optimistic approaches and discussed
the negative sides of social media in terms of its contributiontodemocracy,
political participation and social movements. As stated before many scholars
have hailed the democratic potentialities of internet and social media
however these expectations have so far not been fulfilled. Main critiques
about the contribution of social media to the social movements and
democracy are that online activism creates ‘a feel good sense’ although in
real life it has little impact on social movements and political participations.
Therefore the online activism is dismissed as slacktivism. The main aim of
this study is to offer a different perspective on social media activism by
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Çankırı Karatekin Üniversitesi SBE Dergisi 7(1): 1015-1030
reference to the perspective of Lazarsfeld and Merton’s Narcotising
Dysfunction concept. This concept is a mostly overlooked concept within
media studies. According to this approach social media creates apathy
among people to take real and physical action. Media provides information
about the events and the receivers demonstrate some superficial concern
while importance of real action is neglected. Consequently, the receivers are
drugged into the inactivity like they are under the influence of narcotic. The
main assumption of this approach is that, increasing dosages of mass
communications do sometimes ‘unpredictably’ transform the energies of the
receivers from ‘active participation’ into ‘passive knowledge’.
Even though social media renders possible the easy access to the political
messages and information, political participation continues to decline.
People pay close attention to social media and internet based communication
technologies, however increasing dosages of information on these
communication tools overwhelm people about issues and they become
apathetic to take action. Overconsumption of information from social media
causes narcotising of the users. Main problem here is that the increasing
social media usage causes exposure of information overconsumption to its
users. Also showing some superficial concern on social media does not take
the place of real action. However social media is constantly changing so it is
not possible to foresee how it will evolve. So this study aimed to point out
the narcotising dysfunctions of social media, the next studies should focus
on the solutions. This study suggests that the researchers should focus on the
‘information diet’ on new media and should focus on improving the new
media literacy in the society, so that information overconsumption and
negative effects of these communication tools may be prevented.
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