Knowledge management tools

The main purpose of this paper is to outline manufacturing industry’s skewed, technology-oriented perspective and highlight the importance of employee productivity in Industry 4.0. The phenomenon of Industry 4.0 is bringing various complex and dynamic changes for organizations. Despite organizations’ focus on technological aspects to tackle change and implement Industry 4.0 in practice, the interests in how this phenomenon impacts employees have been rising recently. Due to the apparent paradigm shift in manufacturing, work processes, work-life balance along with employees’ skills, knowledge and competencies will have to change. Here the role and importance of employee productivity will have to be addressed. Knowledge management practices can be a useful tool to help deal with perceived complexities. This paper offers practical implications for business practice and outlines the possibility to support employee productivity management in Industry 4.0 with the utilization of strategic knowledge management and knowledge management tools.

This study has explored 16 management tools and selected the key six; based on their innovation creation and customer satisfaction. The researcher’s objective was to provide executives and managers with the information they need to know and identify, so that they can integrate such tools to improve bottom line results to respond to the increased competition. The method used was based on tracking of tools used by companies (both service & manufacturing companies) in Neiva-Colombia. Statistical test using frequency tables were used to find out how satisfied executives and managers were with their results and under what circumstances do firms need to use such tools. Findings indicate that managers with average score of 84.2% believe that management tools such as price optimization model, customer segmentation; supportive organizational culture, employee engagement survey, benchmarking & Balanced Scorecard, and technology are the most influential tools in terms of innovation creation and customer satisfaction. It was discovered that in difficult economic climates, these tools allow companies to monitor, identify and ensure that they are doing the right things. Throughout the study, the author focuses on the uses of management tools in developing markets as a source of competitive advantage for New and Existing Products.

Thanks to the development of Web 2.0 platforms the classical idea of a community of practice (VCoP) has been adopted in the area of virtual communities. Recently, virtual communities have sprung from various social media platforms bringing about new opportunities for international collaboration, knowledge sharing and problem solving in virtual communities. This paper aims at assessing the factors behind the effectiveness of virtual communities by applying social science theories and Knowledge Management strategies. In addition, this research provides an overview of the trends in information systems research methodology to study virtual communities. Ultimately, this paper offers a academic review of literature towards the benefits and prospects of virtual communities.
Keywords: Virtual Community of Practice; Knowledge Management Tool; Social Networking; Social Media Platform; Community of Practice

This research paper discusses about people issues
that impact knowledge management practices and how
organizations address it. Issues such as lack of collaboration,
mistrust, missing leadership qualities and inadequate
knowledge sharing have been discussed and how they would
result in failure of knowledge management practices in an
organization. Finally different strategies were provided to
address these people issues.

Esta dissertação tem o objetivo de analisar a influência dos editais do Fundo de Apoio à Cultura do Distrito Federal (FAC) no financiamento de políticas públicas de cultura no período de 2011 a 2014. Especificamente, buscamos compreender o uso sistemático de editais na escolha de projetos a serem financiados por subsídios públicos a partir da história da institucionalização das políticas culturais no Brasil, assim como as características do edital como instrumento de gestão, mostrando seus benefícios e limitações na ampliação do acesso à cultura. Para isso, foi realizado um estudo de caso baseado em documentos e entrevistas com gestores, técnicos e proponentes de projetos culturais, cujas dimensões de análise foram o artefato técnico (conjunto de técnicas, aspectos materiais e regras), a filosofia gerencial (sistema de conceitos que denotam objetos e objetivos que constituem os alvos de uma racionalização) e o modelo organizacional (a forma como o trabalho é envolvido em rotinas organizacionais). Os dados obtidos permitiram: a) caracterizar a política pública de financiamento à cultura de Brasília; b) descrever o artefato jurídico de seleção de projetos previsto na Lei de Licitações, que carrega, portanto, um modo de olhar à cultura como um bem ou serviço cultural como qualquer outro e implica desigualdades na participação do certame; c) localizar a filosofia gerencial dos editais do FAC, voltados para o apoio de projetos culturais que estejam inseridos na lógica produçãocirculação-consumo;
e d) explicitar o modelo organizacional e hierárquico da formulação dos
editais no período, notando, assim, a preponderância da Subsecretaria de Fomento nesses processos com pouco espaço de participação social. Nossa conclusão é a de que a política de editais reproduz um jeito de fazer mercadológico – o da produção de bem e serviço – cujo
resultado é não atender a todos os fazedores e fazedoras de cultura.

In order to reach goals and continue the ongoing learning process, like other organizations,
universities also need the eff ective use of knowledge management. Knowledge management
is an ongoing process and it has to be organized in a manner that is always open
to new ideas. In universities where research and development studies play an important
role, knowledge management has a very critical importance. Qualitative research techniques
h ave been applied in the study. In the present research, 52 instructors and 25 diff erent
members of the board of directors of universities have been interviewed from five different
universities. As a result of the comparison statement, results showed board of directors
are not using knowledge management tools eff ectively in areas such as the improvement
of knowledge, buying of knowledge, share and evaluation of knowledge, and figuring
out of lack of knowledge, based on instructors capacity. Accordingly, research stated
that board of directors should study the development of knowledge management tools.

Healthcare (HC) Knowledge management (KM) is a new research area, where tacit knowledge study is
even more limited as evidenced by the modest published research allied with social capital for oral
narrative expression. Current research lacks tracking and measurement of tacit knowledge to sustain a
formal repository of a know-who to assist medical decision-making. This paper integrates tacit
knowledge literature review for its contextual values, knowledge representation, conceptual mapping
and Semantic web to configure a community of practice model to facilitates tacit knowledge for
transforming HC from information-intensive stand-alone organizations to knowledge-based e-health
network.
Keywords –Knowledge Sharing; Knowledge Transfer; e-Health; Knowledge Management; Community
of Practice; medical decision-making

A lot has been discussed about the limitations of an adaptive learning organization and a generative one. We live in a world of rapid changes, economic and technological, as well as cultural and political. In order to remain competitive, organizations must be able to transform, both to adapt to the changed business environment, as well as to proactively ready themselves for the next wave of changes to come.

Transformation, in turn, requires excellence in strategy, organization, and systems. When all these three components are effectively considered, not only can the implementation risks associated with any transformation within an organization be reduced, but also success can readily be achieved. After all, the goal of knowledge workers and knowledge managers is to ensure every individual in the organization is ready for transformations at any given time.

This study aimed to assess the reaction-based satisfaction level of Kuwait University’s students regarding the utilization of some PKM tools in their academic studies and its influence on managing their knowledge. A total of 100 undergraduate students from the College of Education participated in this research. Regardless of students being not aware at all about KM, PKM, and PKM tools. Yet, the fact is that the results showed a significantly positive, affirmative, and encouraging feelings, attitudes, and perceptions with respect to using PKM tools for academia and personal life as well (i.e., yielded an agreement ratio about 95 percent). The majority of the participants did consider PKM tools as being appropriate and useful to their work/study. They also did believe that PKM tools are important constituents for success in the global knowledge society. Thus, most of the participants were highly satisfied with PKM tools and, accordingly, their reaction-based satisfaction level was positive and significantly high among all subgroups.

The use of technology-based tools in knowledge management practices is already part of many administrative processes of the school organization. Understood as strategic in the automation of access, diffusion and sharing of knowledge, technology supports information management as a support tool. The manager of a school organization in action, is faced with the dimension of people, process and technology. In this study the objective is to verify the stage of implementation and reach of practices and tools of knowledge management based on technology used by managers of public-school organizations. The methodology adopted was qualitative and quantitative. A total of 98 school managers from a city in the south of Brazil participated in the study, answer a questionnaire with 27 questions. The results showed that managers use of knowledge-based management practices based on technology in their daily lives, often intuitively, but already recognize them as facilitators.