Resume-Pam Niehoff

Pamela K.
Niehoff
815 Cameron Village Dr., Apt. 208, Charlotte NC 28105
niehoffpk@email.appstate.edu
828-234-3115
Education
August 2015
Appalachian State University

Boone, NC
Bachelors of Science in Health Promotions, Expected Graduation
May 2000
Catawba Valley Community College

Associates Degree in Health Care Management,
Experience
2/2004 Present
Hickory, NC
Onin Staffing
Statesville, NC &
Account Executive
Charlotte, NC
Responsible for all sales in the Statesville and Charlotte offices; approaching a wide range of
services and industries to acquire new business in each area.
Handle account management of current clients to foster excellent customer service and ensure
further growth.
Surpassed company goals for Sales and Sales Revenue for year end 2014 at 130%.
Top Sales & Revenue-2014 fourth quarter out of 65 offices; 2013- No.2 Salesperson.
Provide excellent communications between clients, staff, and corporate office.
Budgetary responsibilities include: planning sales and projections, along with analyzing gross
profit margins, to comply with corporate goals.
Participate in continuing education meetings and webinars, attend industry meetings,
community meetings, and annual management meetings to keep current in industry.
Reviewing and analyzing new accounts for safety, and obtaining workers compensation
codes/rates required for processing new businesses.
Branch Manager (2004-2005)

Responsible for a staff of three Staffing Specialists: including the budgeting, and all
operations for the Statesville office
10/2003 2/2004
Colson Park Capital

Hickory, NC
Executive Assistant
Assisted company President of Venture Capitalist company in all aspects of
administrative/executive needs-Presidents scheduling, attended client meetings, solved
computer/software problems, performed research to acquire new businesses.
Constructed all budgetary paperwork/books, and materials needed for financial meetings and
review of 40 companies owned by Colson Park Capital.
8/2002 10/2003
C.R. Laine Furniture

Hickory, NC
Customer Liaison/Company Sales Rep.
Performed all aspects of customer service in a proactive capacity for account management
needs of customers-trained customers on products, placement, and purchases of company
products, handled customer service issues/complaints, assisted Credit Manager with overdue
accounts.
Company sales representative for Guest Cottage, a private line of furniture.
Trained independent sales representatives, and attended all furniture markets.
10/2001 8/2002
Designers Choice Showroom/Catawba Furniture Mall Hickory, NC

Sales
Responsible for all sales duties for furniture and accessories in store.
Handled customer needs: design advice, sales, arranging delivery, and receiving payment
methods for purchases, complaints, and assisted with warranty issues.
Pamela K. Niehoff
Page 2
1/2000 10/2001
Medi-Homecare Services.
Statesville, NC
Sales Representative
Responsible for all sales of durable medical equipment and respiratory services to hospitals,
assisted living, patients, senior citizen centers, and skilled nursing facilities within assigned
territories: Statesville, Hickory, Wilkesboro, Newland, and Sparta.
1989 12/1999
Catawba Valley Medical Center

Hickory, NC
Manager of Catawba Memorial Home Medical Services/Dept. of, then Catawba Memorial
Hospital (1996-12/1999)
Managed 7-8 employees in the operations of the DME/Resp. Svcs. dept. of CMH.
Trained all clinical and administrative employees in durable medical equipment/respiratory
services/home care equipment policies/procedures for the delivery of equipment and services
to acute and chronically ill patients/clients.
Managed equipment, inventory, clinical, administrative, and billing operations, including all
budgetary planning and implementation for all aspects of the dept.
Ensured compliance with all state, federal, and licensing/regulatory governing agencies for
the dept. *Obtained high rating for JCAHO dept./hospital review.
Responsible for interviewing, hiring, and performance reviews of dept. employees.
Respiratory Care Administrative Assistant (1989-1996)
Assisted Respiratory Services Manager with all administrative duties: typing all
policy/procedure manuals, dept. paperwork, dept. billing for services, receptionist/
scheduling, attending management meetings for manager as needed, prepared presentations
for pulmonary physician/dept. head, prepared dept. minutes, assisted as equipment tech,
trained dept. employees on computer software and implementation during hospital updates,
and ABG machines.
Skills & Activities
Top Sales & Sales Revenue for Onin Staffing: Fourth Quarter 2014
Proven Sales: Exceeded Sales Goals for Onin Staffing in 2014 at 130%
2014 Number Two Top Salesperson overall for Onin Staffing
Proficient in Microsoft Office Software-Outlook, Word, Excel, PowerPoint, Access
Excellent communication and negotiating skills.
Experienced in training, leading, and mentoring staff.
Received awards and recognition with Onin Staffing/Company Wellness contests/programs
for frequency of physical activity and longest distance walking/running: 2011-2012.
Ran the yearly Great American Smoke-Out, at Catawba Valley Medical Centerparticipated in all health fairs and events for community; worked with Respiratory
Care/American Lung Association and American Cancer Society events.
Personal Fitness-Yoga, Pilates, Power Walking, Running, Spinning, Ball Room Dancing,
Zumba, and Cardio Classes.
Completed Sprint Triathalon, and multiple 5Ks; Relay for Life Runs & Fundraisers.
Former Ballet Teacher & Choreographer: Trained with Joffrey Ballet, and American Ballet
Theater in NYC,
Judge for National Dance Contest-State of Minnesota.

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Pamela K.

Appalachian State University

Catawba Valley Community College

Branch Manager (2004-2005)

Colson Park Capital

C.R. Laine Furniture

Designers Choice Showroom/Catawba Furniture Mall Hickory, NC

Catawba Valley Medical Center

Skills & Activities

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