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Amanda Kay Genoe Resume

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Amanda Kay Genoe

59 Boyer Drive Battle Creek, MI


Cell: (269) 209 - 5425 Home: (269) 719 - 2468

PROFILE
Medical Office Support: medical billing, coding, and scheduling, medical terminology, medical
transcription, and utilization of Medisoft Advanced (payments, claims, records, and account
balances), knowledgeable of HIPAA policies and protocols
Accounting: accounts receivables and accounts payable, financial statements, general ledger,
balance sheets, and bookkeeping
MS Office: Excel (financial statements, formulas, charts and graphs, pivot tables), Word
(memos, business letters, mail merges, wizard functions) PowerPoint, Outlook, and Project
Possess over 3 years of comprehensive office experience in both corporate office support and
small business operations; experienced with day-to-day office management including managing
assignments and projects, meeting deadlines, and collaborating effectively executives
Consistently demonstrate effective communication skills, utilizing technology to automate
processes, with an established history of dependability and reliability

EDUCATION & TRAINING


Kellogg Community College, Battle Creek, MI
Associate in Applied Science Medical Administrative Assistant
Associate in General Studies

Expected: May 2016


May 2014

EXPERIENCE
Preschool Teacher Jumpstart Childcare, Battle Creek, MI

Promote student involvement and engagement; facilitate classroom activities and instructional
support; customize learning activities based on individual learning abilities
Provide comprehensive children education and classroom management with emphasis on
meeting standards and academic/learning goals

Co-Op Sales Answer Line Agent Kellogg Company, Battle Creek, MI

2007 - Present

2005 - 2006

Established sales representatives accounts and process new hires


Trained new employees on operational procedures, policies, rules, and regulations
Prepared and maintained financial reports, collaborated with department, verify relevant
information, prepare data for department presentations
Answered calls from Kellogg business clients and sales representatives, address customer
concerns and questions, and process appropriate referrals
Completed follow-up calls inquiring customer satisfaction and suggesting corrective action

Ofce Manager Cotton Lake Construction, Battle Creek, MI

2004 - 2005

Monitored and tracked operational costs and construction projects with emphasis on ensuring
material were directed to the correct locations
Balanced accounts receivables and prepared bank deposits, prepared customer billings
Reorganized filing systems and streamlined office procedures

Secretary Labreque and Associates, Battle Creek, MI

2004

Updated online property listings, ensured accuracies in postings, scheduled showings,


arranged appointments, and coordinated closings
Data-entered customer and business transactions and/or profiles

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