COMPETENCY-BASED

CURRICULUM

Sector:

ELECTRONICS
Qualification:

Consumer Electronics Servicing NC II

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
 TABLE OF CONTENTS

Page

A...COURSE DESIGN...................................................................................1-6

B. MODULES OF INSTRUCTION.............................................................7-90

• BASIC COMPETENCIES.........................................................................7
o Participating in workplace communication.......................8-11
o Working in a team environment.....................................12-14
o Practicing career professionalism..................................15-18
o Practicing occupational health and safety procedures. .19-23

• COMMON COMPETENCIES.................................................................24
o Using hand tools............................................................25-29
o Performing mensuration and calculation.......................30-33
o Preparing and interpreting technical drawing................34-37
o Applying quality standards.............................................38-41
o Performing computer operations...................................42-48
o Terminating and connecting electrical wiring and electronics
circuits.......................................................................................49-52

• CORE COMPETENCIES........................................................................53
o Assembling/disassembling consumer electronics products
and systems .............................................................................54-65
o Maintaining and repairing audio/video products and systems
66-74
o Maintaining and repairing electronically controlled domestic
appliances ................................................................................75-82
o Maintaining and repairing cellular phones .................... 83-90
 COURSE DESIGN

COURSE TITLE : CONSUMER ELECTRONICS SERVICING NC II

NOMINAL DURATION : 438 hours

COURSE DESCRIPTION :

This course is designed to enhance the knowledge, skills and attitudes of a

trainee/student on core competencies such as; assemble/disassemble consumer electronic
products and systems, maintain and repair audio/video products and systems,
electronically-controlled domestic appliances and cellular phones in accordance with the
industry standards. It includes basic competencies such as; participate in workplace
communication, work in team environment, practice career professionalism and practice
occupational health and safety procedures.

It also includes common competencies such as; use hand tools, perform mensuration
and calculation, prepare and interpret technical drawing, apply quality standards, perform
computer operations and terminate and connect electrical wiring and electronic circuits.

ENTRY REQUIREMENTS:

Trainees or students should possess the following requirements:

• Can communicate orally and in writing

• Can perform basic mathematical computations
• Must be physically and mentally fit

This list does not include specific institutional requirements such as educational
attainment and others that may be required from the trainees by the training school
delivering the TVET program.

CBC Consumer Electronics Servicing NC II -1-

COURSE STRUCTURE:

BASIC COMPETENCIES
(18 hours)

-2- CBC Consumer Electronics Servicing NC II

 Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating in1.1.1 Obtain and convey workplace 4 hours
workplace workplace information
communication communication 1.1.2 Complete relevant work-
related documents
1.1.3 Participate in workplace
meeting and discussion
2. Work in a team 2.1 Working in a 2.1.1 Describe and identify team 4 hours
environment team role and responsibility
environment 2.1.2 Describe work as a team
member
3. Practice career 3.1 Practicing 3.1.1 Integrate personal objectives 4 hours
professionalism career with organizational goals.
professionalism 3.1.2 Set and meet work priorities.
3.1.3 Maintain professional growth
and development.

CBC Consumer Electronics Servicing NC II -3-

 Units of Nominal
Module Title Learning Outcomes
Competency Duration
4. Practice 4.1 Practicing 4.1.1 Identify hazards and risks. 6 hours
occupational occupational 4.1.2 Evaluate hazards and risks.
health and health and 4.1.3 Control hazards and risks.
safety safety 4.1.4 Maintain occupational health
procedures procedure and safety awareness.

-4- CBC Consumer Electronics Servicing NC II

 COMMON COMPETENCIES
(60 hours)

CBC Consumer Electronics Servicing NC II -5-

 Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Use hand tools 1.1 Using hand 1.1.1 Plan and prepare for task to 8 hours
tools be undertaken
1.1.2 Prepare hand tools
1.1.3 Use appropriate hand tools
and equipment
1.1.4 Maintain hand tools
2. Perform 2.1 Perforning 2.1.1 Select measuring 16 hours
mensuration mensuration instruments
and calculation and calculation 2.1.2 Carry out measurement and
calculation
2.1.3 Maintain measuring
instruments
3. Prepare and 3.1 Preparing and 3.1.1 Identify different kinds of 8 hours
interpret interpreting technical drawings
technical technical 3.1.2 Interpret technical drawing
drawings drawings 3.1.3 Prepare/make changes on
electrical/electronic
schematic and drawings
4. Apply quality 4.1 Applying quality 4.1.1 Assess quality or received 12 hours
standards standards materials
4.1.2 Assess own work
4.1.3 Engage in quality
improvement
5. Perform 5.1 Performing 5.1.1 Plan and prepare for tasks to 8 hours
computer computer be taken/undertaken
operations operations 5.1.2 Input data into computer
5.1.3 Assess information using
computer
5.1.4 Produce output/data using
computer system
5.1.5 Use basic functions of a web
browser to locate information
5.1.6 Maintain computer
equipment and systems
6 Terminate and 6.1 Terminating and 6.1.1 Plan and prepare for 8 hours
connect connecting termination/ connection of
electrical wiring electrical wiring electrical wiring/electronic
and electronics and electronics circuits
circuit circuit 6.1.2 Terminate/connect
wiring/electronic circuits
6.1.3 Test termination/connections
of electrical wiring and
electronics circuits

CORE COMPETENCIES
(360 hours)

Units of Learning Outcomes Nominal

Module Title
Competency Duration
1. Assemble/ 1.1 Assembling/ 1.1.1 Enumerate, explain and 40 hours
disassemble disassembling apply OHS policies and
-6- CBC Consumer Electronics Servicing NC II
 Units of Learning Outcomes Nominal
Module Title
Competency Duration
consumer consumer procedures in assembling
electronics electronics and disassembling
products and products and consumer electronics
systems systems products and systems
1.1.2 Identify and explain the
uses/functions of different
types of tools, equipment
and testing instruments
1.1.3 Identify electronic symbols
and interpret schematic
diagrams and parts list
1.1.4 Apply proper soldering and
de-soldering techniques
1.1.5 Apply wiring and cabling
techniques
1.1.6 Apply assembling and
disassembling techniques
1.1.7 Perform systematic
inspection and apply
specific testing procedures
2. Maintain and 2.1 Maintaining 2.1.1 Enumerate, explain and 200
repair audio/ and repairing apply OHS policies and hours
video products audio/ video procedures in maintaining
and systems products and and repairing audio/video
systems products and systems
2.1.2 Identify and explain the
uses/functions of different
types of tools and testing
instruments for maintaining
and repairing audio/video
products and systems
2.1.3 Identify and explain or
interpret the principles of
operation of electronic
symbols and block sections
of schematic diagram
2.1.4 Apply symptoms diagnosis
and systematic pre-testing
procedures
2.1.5 Troubleshoot, repair and
maintain audio/video
products and systems

CBC Consumer Electronics Servicing NC II -7-

 Units of Learning Outcomes Nominal
Module Title
Competency Duration
3. Maintain and 3.1 Maintaining 3.1.1 Enumerate, explain and 80 hours
repair and repairing apply OHS policies and
electronically- electronically- procedures in maintaining
controlled controlled and repairing electronically-
domestic domestic controlled domestic
appliances appliances appliances
3.1.2 Identify and explain the
uses/functions of different
types of tools and testing
instruments for maintaining
and repairing electronically-
controlled domestic
appliances
3.1.3 Identify and explain or
interpret the principles of
operation of electronic
symbols and block sections
of schematic diagram
3.1.4 Apply symptoms diagnosis
and systematic pre-testing
procedures
3.1.5 Troubleshoot, repair and
maintain electronically
controlled domestic
appliances
4. Maintain and 4.1 Maintaining and 4.1.1 Enumerate, explain and 40 hours
repair cellular repairing apply OHS policies and
phones cellular phones procedures in maintaining
and repairing cellular
phones
4.1.2 Identify and explain the
uses/functions of different
types of tools and testing
instruments for maintaining
and repairing cellular
phones
4.1.3 Identify and explain or
interpret the principles of
operation of electronic
symbols and block sections
of schematic diagram
4.1.4 Apply symptoms diagnosis
and systematic pre-testing
procedures
4.1.5 Repair, maintain and
enhance cellular phones

-8- CBC Consumer Electronics Servicing NC II

ASSESSMENT METHOD

• Written test
• Practical test
• Direct observation
• Interview

COURSE DELIVERY:

• Lecture/discussion
• Demonstration
• Viewing multimedia
• Hands-on practice
• Project making/ laboratory exercises
• Distance learning

CBC Consumer Electronics Servicing NC II -9-

RESOURCES:

TOOLS EQUIPMENT MATERIALS

• Long-nosed pliers • Oscilloscope • Cleaning brush
• Diagonal cutters • Function generator • Lead free solder
• Standard screwdrivers • Electronically controlled • Resin core solder
• Soldering iron unit(s)/appliance(s) and • Wire stranded, #22,
• Desoldering iron, 30W accessories different colors)
• Screwdriver, assorted, • Audio unit(s) and • Silicon grease
Phillips, slotted accessories • Resistors (different
• Wire Wrenches, assorted • Video unit(s) and values)
• Allen key wrench accessories • Capacitors (different
• Utility knife, stripper • Cell phone unit(s) and values)
• Test jig accessories • Transformer
• ESD free work bench with • Learning materials
mirror Back-to-back/ one • Books and references
sided • Technical manuals
• High grade magnifying
glass with lamp
• TV pattern generator
• High voltage probe

QUALIFICATIONS OF INSTRUCTORS/TRAINER’S:

• Must be a holder of TESDA Consumer Electronics Servicing NCIII or equivalent

• Must have completed Training Methodology II (TM II) course or equivalent
• * Must have at least 2-years relevant industry experience.
• Must be physically & mentally fit.

* Optional. Only when required by the hiring institution.

- 10 - CBC Consumer Electronics Servicing NC II

MODULES OF INSTRUCTION

BASIC COMPETENCIES

CONSUMER ELECTRONICS SERVICING NC II

BASIC COMPETENCY : COMMUNICATIONS

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to obtain, interpret and convey information in
response to workplace requirements.

NOMINAL DURATION : 4 hours

PREREQUISITE : Receive and Respond to workplace Communication. (NC I)

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/ trainees will be able to:

LO1. Obtain and convey workplace information

LO2. Complete relevant work related documents.

LO3. Participate in workplace meeting and discussion.

- 12 - CBC Consumer Electronics Servicing NC II

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION

ASSESSMENT CRITERIA:

1. Specific relevant information is accessed from appropriate sources.

2. Effective questioning, active listening and speaking skills are used to gather and
convey information.
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate non-verbal communication is used.
5. Appropriate lines of communication with superiors and colleagues are identified
and followed.
6. Defined workplace procedures for the location and storage of information are
used.
7. Personal interaction is carried out clearly and concisely.

CONTENTS:

 Parts of speech
 Sentence construction
 Effective communication

CONDITIONS:

The students/ trainees must be provided with the following:

 Writing materials (pen & paper)

 References (books)
 Manuals

METHODOLOGIES:

 Group discussion
 Interaction
 Lecture
 Reportorial

ASSESSMENT METHODS:

 Written test
 Practical/performance test
 Interview

CBC Consumer Electronics Servicing NC II - 13 -

LO2. COMPLETE RELEVANT WORK RELATED DOCUMENTS

ASSESSMENT CRTERIA:

1. Ranges of forms relating to conditions of employment are completed accurately

and legibly.
2. Workplace data is recorded on standard workplace forms and documents.
3. Basic mathematical processes are used for routine calculations.
4. Errors in recording information on forms/documents are identified and rectified.
5. Reporting requirements to superior are completed according to enterprise
guidelines.

CONTENTS:

 Basic mathematics
 Technical writing
 Types of forms

CONDITIONS:

The students/trainees must be provided with the following:

 Paper
 Pencils/ball pen
 Reference books
 Manuals

METHODOLOGIES:

 Group discussion
 Interaction
 Lecture

ASSESSMENT METHODS:

 Written test
 Practical/performance test
 Interview

- 14 - CBC Consumer Electronics Servicing NC II

LO3. PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS

ASSESSMENT CRITERIA:

1. Team meetings are attended on time.

2. Own opinions are clearly expressed and those of others are listened to without
interruption.
3. Meeting inputs are consistent with the meeting purpose and established
protocols.
4. Workplace interactions are conducted in a courteous manner appropriate to
cultural background and authority in the enterprise procedures.
5. Questions about simple routine workplace procedures and matters concerning
conditions of employment are asked and responded.
6. Meeting outcomes are interpreted and implemented.

CONTENTS:

 Sentence construction
 Technical writing
 Recording information

CONDITIONS:

The students/trainees must be provided with the following:

 Paper
 Pencils/ball pen
 References (books)
 Manuals

METHODOLOGIES:

 Group discussions
 Interaction
 Lecture

ASSESSMENT METHODS:

 Written test
 Practical/performance test
 Interview

CBC Consumer Electronics Servicing NC II - 15 -

BASIC COMPETENCY : TEAM WORK

UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT

MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to relate in a work based environment.

NOMINAL DURATION : 4 hours

PREREQUISITE : TEAMWORK (NC I)

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees will be able to:

LO1. Describe and identify team role and responsibility in a team.

LO2. Describe work as a team member.

- 16 - CBC Consumer Electronics Servicing NC II

LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM

ASSESSMENT CRITERIA:

1. Role and objective of the team is identified.

2. Team parameters, relationships and responsibilities are identified.
3. Individual role and responsibilities within team environment are identified.
4. Roles and responsibilities of other team members are identified and recognized.
5. Reporting relationships within team and external to team are identified.

CONTENTS:

 Team role.
 Relationship and responsibilities
 Role and responsibilities with team environment.
 Relationship within a team.

CONDITIONS:

The students/ trainees must be provided with the following:

 Standard operating procedure (SOP) of workplace

 Job procedures
 Client/supplier instructions
 Quality standards
 Organizational or external personnel

METHODOLOGIES:

 Group discussion/interaction
 Case studies
 Simulation

ASSESSMENT METHODS:

 Written test
 Observation
 Simulation
 Role playing

CBC Consumer Electronics Servicing NC II - 17 -

LO2. DESCRIBE WORK AS A TEAM MEMBER

ASSESSMENT CRITERIA:

1. Appropriate forms of communication and interactions are undertaken.

2. Appropriate contributions to complement team activities and objectives are made.
3. Reporting using standard operating procedures is followed.
4. Development of team work plans based from team role is contributed.

CONTENTS:

 Communication process
 Team structure/team roles
 Group planning and decision making

CONDITIONS:

The students/trainees must be provided with the following:

 SOP of workplace
 Job procedures
 Organization or external personnel

METHODOLOGIES:

 Group discussion/interaction
 Case studies
 Simulation

ASSESSMENT METHODS:

 Observation of work activities

 Observation through simulation or role play
 Case studies and scenarios.

- 18 - CBC Consumer Electronics Servicing NC II

UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM

MODULE TITLE : PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes in
promoting career growth and advancement, specifically to
integrate personal objectives with organizational goals set
and meet work priorities and maintain professional growth
and development.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities

LO3. Maintain professional growth and development

CBC Consumer Electronics Servicing NC II - 19 -

LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

ASSESSMENT CRITERIA:

1. Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
2. Intra and interpersonal relationship in the course of managing oneself based on
performance evaluation is maintained.
3. Commitment to the organization and its goal is demonstrated in the performance
of duties.
4. Practice of appropriate personal hygiene is observed.
5. Job targets within key result areas are attained.

CONTENTS:

 Personal development-social aspects: intra and interpersonal development

 Organizational goals
 Personal hygiene and practices
 Code of ethics

CONDITIONS:

The students/ trainees must be provided with the following:

 Workplace
 Code of ethics
 Organizational goals
 Hand outs and Personal development-social aspects
 CD’s, VHS tapes, transparencies

METHODOLOGIES:

 Interactive -lecture
 Simulation
 Demonstration
 Self-paced instruction

ASSESSMENT METHODS:

 Role play
 Interview
 Written examination

- 20 - CBC Consumer Electronics Servicing NC II

LO2. SET AND MEET WORK PRIORITIES

ASSESSMENT CRITERIA:

1. Competing demands to achieve personal, team and organizational goals and

objectives are prioritized.
2. Resources are utilized efficiently and effectively to manage work priorities and
commitments.
3. Practices and economic use and maintenance of equipment and facilities are
followed as per established procedures.
4. Job targets within key result areas are attained.

CONTENTS:

 Organizational Key Result Areas (KRA)

 Work values and ethical standards
 Company policies on the use and maintenance of equipment

CONDITIONS:

The students/ trainees must be provided with the following

 Hand outs on
- Organizational KRA
- Work values and ethics
- Company policies and standards
- Sample job targets
 Learning guides
 CD’s, VHS tapes, transparencies

METHODOLOGIES:

 Interactive lecture
 Group discussion
 Structured activity
 Demonstration

ASSESSMENT METHODS:

 Role play
 Interview
 Written examination

CBC Consumer Electronics Servicing NC II - 21 -

LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT

ASSESSMENT CRITERIA:

1. Training and career opportunities relevant to the job requirements are identified
and availed.
2. Licenses and/or certifications according to the requirements of the qualifications
are acquired and maintained
3. Fundamental rights at work including gender sensitivity are manifested/ observed
4. Training and career opportunities based on the requirements of industry are
completed and updated.

CONTENTS:

 Qualification standards
 Gender and development (GAD) sensitivity
 Professionalism in the workplace
 List of professional licenses

CONDITIONS:

The students/trainees must be provided with the following

 Quality standards
 GAD handouts
 CD’s, VHS tapes on professionalism in the workplace
 Professional licenses samples

METHODOLOGIES:

 Interactive lecture
 Film viewing
 Role play/simulation
 Group discussion

ASSESSMENT METHODS:

 Demonstration
 Interview
 Written examination
 Portfolio assessment

- 22 - CBC Consumer Electronics Servicing NC II

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES

MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND SAFETY

PROCEDURES

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to comply with the regulatory and organizational
requirements for occupational health and safety such as
identifying, evaluating and maintaining occupational health
and safety (OHS) awareness.

NOMINAL DURATION : 6 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identity hazards and risks

LO2. Evaluate hazards and risks

LO3. Control hazards and risks

LO4. Maintain occupational health and safety awareness

CBC Consumer Electronics Servicing NC II - 23 -

LO1. IDENTIFY HAZARDS AND RISKS

ASSESSMENT CRITERIA:

1. Workplace hazards and risks are identified and clearly explained.

2. Hazards/risks and its corresponding indicators are identified in line with the
company procedures.
3. Contingency measures are recognized and established in accordance with
organizational procedures.

CONTENTS:

 Hazards and risks identification and control

 Organizational safety and health protocol
 Threshold limit value (TLV)
 OHS indicators

CONDITIONS:

The students/ trainees must be provided with the following:

 Workplace
 Personal protective equipment (PPE)
 Learning guides
 Hand-outs
- Organizational safety and health protocol
- OHS indicators
- Threshold limit value
- Hazards/risk identification and control
 CD’s, VHS tapes, transparencies

METHODOLOGIES:

 Interactive -lecture
 Simulation
 Symposium
 Group dynamics

ASSESSMENT METHODS:

 Situation analysis
 Interview
 Practical examination
 Written examination

- 24 - CBC Consumer Electronics Servicing NC II

LO2. EVALUATE HAZARDS AND RISKS

ASSESSMENT CRITERIA:

1. Terms of maximum tolerable limits are identified based on threshold limit values
(TLV).
2. Effects of hazards are determined.
3. OHS issues and concerns are identified in accordance with workplace.
requirements and relevant workplace OHS legislation.

CONTENTS:

 TLV table
 Philippine OHS standards
 Effects of hazards in the workplace
 Ergonomics
 ECC regulations

CONDITIONS:

The students/trainees must be provided with the following

 Hand outs on
- Philippine OHS standards
- Effects of hazards in the workplace
- Ergonomics
- ECC regulations
 TLV table
 CD’s, VHS tapes, transparencies

METHODOLOGIES:

 Interactive lecture
 Situation analysis
 Symposium
 Film viewing
 Group dynamics

ASSESSMENT METHODS:

 Interview
 Written examination
 Simulation

CBC Consumer Electronics Servicing NC II - 25 -

LO3. CONTROL HAZARDS AND RISKS

ASSESSMENT CRITERIA:

1. OHS procedures for controlling hazards and risk are strictly followed.
2. Procedures in dealing with workplace accidents, fire and emergencies are
followed in accordance with the organization’s OHS policies.
3. Personal protective equipment (PPE) is correctly used in accordance with
organization’s OHS procedures and practices.
4. Procedures in providing appropriate assistance in the event of workplace
emergencies are identified in line with the established organizational protocol.

CONTENTS:

 Safety regulations
- Clean air act
- Electrical and fire safety code
- Waste management
- Disaster preparedness and management
 Contingency measures and procedures

CONDITIONS:

The students/trainees must be provided with the following:

 Hand outs on
- Safety regulations
- Clean air act
- Electrical and fire safety code
- Waste management
- Disaster preparedness and management
- Contingency measures and procedures
 OHS personal records
 PPE
 CD’s, VHS tapes, transparencies

METHODOLOGIES:

 Interactive lecture
 Symposium
 Film viewing
 Group dynamics
 Self-paced instruction

ASSESSMENT METHODS:

 Written examination
 Interview
 Case/situation analysis
 Simulation

- 26 - CBC Consumer Electronics Servicing NC II

LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS

ASSESSMENT CRITERIA:

1. Procedures in emergency related drill are strictly followed in line with the
established organization guidelines and procedures.
2. OHS personal records are filled up in accordance with workplace requirements.
3. PPE is maintained in line with organization guidelines and procedures.

CONTENTS:

 Operational health and safety procedure, practices and regulations

 Emergency-related drills and training

CONDITIONS:

The students/trainees must be provided with the following

 Workplace
 PPE
 OHS personal records
 CD’s, VHS tapes, transparencies
 Health record

METHODOLOGIES:

 Interactive lecture
 Simulation
 Symposium
 Film viewing
 Group dynamics

ASSESSMENT METHODS:

 Demonstration
 Interview
 Written examination
 Portfolio assessment

CBC Consumer Electronics Servicing NC II - 27 -

MODULES OF INSTRUCTION

COMMON COMPETENCIES

CONSUMER ELECTRONICS SERVICING NC II

UNIT OF COMPETENCY : USE HAND TOOLS

MODULE TITLE : USING HAND TOOLS

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes on
the safe use, handling and maintenance of tools.
.
NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Plan and prepare for tasks to be undertaken

LO2. Prepare hand tools

LO3. Use appropriate hand tools and test equipment

LO4. Maintain hand tools

CBC Consumer Electronics Servicing NC II - 29 -

LO1. PLAN AND PREPARE TASKS TO BE UNDERTAKEN

ASSESSMENT CRITERIA:

1. Tasks to be undertaken properly identified.

2. Appropriate hand tools identify
3. Hand tools selected according to the task requirements.

CONTENTS:

• Identifying appropriate hand tools

• Identifying tasks
• Selecting appropriate hand tools

CONDITION:

Students/trainees must be provided with the following:

• Hand tools for adjusting, dismantling, assembling, finishing, cutting, screwdrivers,

pliers, punches
• Wrenches
• Files

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 30 - CBC Consumer Electronics Servicing NC II

LO2. PREPARE HAND TOOLS

ASSESSMENT CRITERIA:

1. Appropriate hand tools checked for proper operation and safety

2. Unsafe or faulty tools identified
3. Marked all tools for repair according to standard company procedures

CONTENTS:

• Operation of hand tools

• Function of hand tools
• Common faults of hand tools
• Safety requirements of hand tools
• Preparing tools

CONDITION:

Students/trainees must be provided with the following:

• Hand tools for adjusting, dismantling, assembling, finishing, cutting,

• Tool set (screwdrivers, pliers, punches, wrenches, files)

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 31 -

LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT

ASSESSMENT CRITERIA:

1. Tools used according to tasks undertaken

2. All safety procedures in using tools observed at all times
3. Malfunctions, unplanned or unusual events reported to the supervisor

CONTENTS:

• Function of tools
• Safety requirements of tools
• Proper used of tools
• Creating report for malfunctions, unplanned or unusual events

CONDITION:

Students/trainees must be provided with the following:

• Cleaning
• Lubricating
• Tightening
• Simple tool repairs
• Hand sharpening
• Adjustment using correct procedures

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 32 - CBC Consumer Electronics Servicing NC II

LO4. MAINTAIN HAND TOOLS

ASSESSMENT CRITERIA:

1. Tools used according to tasks undertaken

2. Routine maintenance of tools undertaken according to standard operational
procedures, principles and techniques
3. Tools stored safely in appropriate locations in accordance with manufacturers
specifications or standard operating procedures

CONTENTS:

• Maintenance of tools
• Storage of tools
• Standard operational procedures, principles and techniques in maintaining a tools

CONDITION:

Students/trainees must be provided with the following:

• Cleaning
• Lubricating
• Tightening

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 33 -

UNIT OF COMPETENCY : PERFORM MENSURATION AND CALCULATION

MODULE TITLE : PERFORMING MENSURATION AND CALCULATION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes and
values needed identifying, caring, and using measuring
instruments.

NOMINAL DURATION : 16 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of the module, the trainees/students should be able to:

LO1. Select measuring instrument.

LO2. Carry out measurement and calculation.

LO3. Maintain measuring instruments.

- 34 - CBC Consumer Electronics Servicing NC II

LO1. SELECT MEASURING INSTRUMENT

ASSESSMENT CRITERIA:

1. Object or component to be measured is identified.

2. Correct specifications are obtained from relevant source.
3. Appropriate measuring instrument is selected in line with job requirement.

CONTENTS:

• Types of components and object to be identified

• Knowing the correct specifications of the relevant sources
• Identify the necessary measuring tools in selecting the job requirements
• Reading skills required to interpret work instruction
• Communication skills

CONDITIONS:

• Try square
• Protractor
• Steel rule
• Taper

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 35 -

LO2. CARRY OUT MEASUREMENT AND CALCULATION

ASSESSMENT CRITERIA:

1. Appropriate measuring instrument selected to achieve required outcome.

2. Accurate measurements obtained for job.
3. Calculation needed to complete work tasks are performed using the four
fundamentals operations (addition, subtractions, multiplication and division)
4. Calculation involving fractions, percentages, and mixed numbers used to
complete workplace tasks.
5. Instruments read to the limit of accuracy of the tool.

CONTENTS:

• Identifying appropriate measuring instruments to be used

• Use accurate measurements for the tasks given.
• Using the four fundaments of mathematical operations
• Introducing proper procedure in calculating fractions, percentages, and mixed
numbers to perform in the given tasks.
• Reading skills required to interpret work instruction
• Reading skills required to interpret work instruction
• Communication skills

CONDITIONS:

The students/trainees must be provided with the following:

• Torque gauge
• Combination gauge
• Volume
• Area
• Circumstance
• Thickness

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 36 - CBC Consumer Electronics Servicing NC II

LO3. MAINTAIN MEASURING INSTRUMENT

ASSESSMENT CRITERIA:

1. Measuring instruments not dropped to avoid damage.

2. Measuring instruments cleaned before and after using.
3. Proper storage of instruments undertaken according to the manufacturer’s
specifications and standard operating procedures.

CONTENTS:

• Using appropriate instruments tools to avoid damage.

• Proper procedure in cleaning up the workplace before and after using
• Identifying the proper storage of the instruments to be kept that met the
manufacturer’s specifications and standard to avoid damage in mismatching.
• Reading skills required to interpret work instruction
• Communication skills

CONDITIONS:

Students/trainees must be provided with the following:

• Straight edge
• Steel rule
• Displacement
• Inside diameter
• Outside diameter
• Thickness
• Taper
• Out of roundness

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 37 -

UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL DRAWING

MODULE TITLE : PREPARING AND INTERPRETING TECHNICAL

DRAWING

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude and
values needed to prepare/interpret diagrams, engineering
abbreviation and drawings, symbols and dimensions
.
NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of the module, the trainees/ students should be able to:

LO1. Identify different kinds of technical drawings

LO2. Interpret technical drawings

LO3. Prepare/ make changes on electrical/ electronic schematics and drawings

- 38 - CBC Consumer Electronics Servicing NC II

LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS

ASSESSMENT CRITERIA:

1. Correct technical drawing selected according to job requirements

2. Technical drawings segregated in accordance with the types and kinds of
drawings.

CONTENTS:

• Drawing conventions
• Symbols
• Dimensioning conventions
• Mark-p/ notation of drawings

CONDITIONS:

Students/trainees must be provided with the following:

• Schematic diagrams
• Charts
• Block diagrams
• Layout plans
• Location plans
• Process and instrumentation diagrams
• Loop diagrams
• System control diagrams

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 39 -

LO2. INTERPRET TECHNICAL DRAWING

ASSESSMENT CRITERIA:

1. Components, assemblies or objects recognized as required

2. Dimensions of the key features of the objects depicted in the drawing correctly
identified
3. Symbols used in the drawing identified and interpreted correctly
4. Drawing checked and validated against job requirements or equipment in
accordance with standard operating procedures

CONTENTS:

• Reading skills required to interpret work instructions

• Skills in interpreting electrical/ electronic signs and symbols

CONDITIONS:

The students/trainees must be provided with the following:

• Schematic diagrams
• Charts
• Block diagrams
• Layout plans
• Location plans
• Process and Instrumentation diagrams
• Loop diagrams
• System control diagrams

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 40 - CBC Consumer Electronics Servicing NC II

LO3. PREPARE/ MAKE CHANGES ON ELECTRICAL ELECTRONIC SCHEMATICS
AND DRAWINGS

ASSESSMENT CRITERIA:

1. Electrical/ electronic schematic drawn and correctly identified

2. Correct drawing identified, equipment selected and used in accordance with job
requirements

CONTENTS:

• Mathematics
• Communication skills

CONDITIONS:

Students/trainees must be provided with the following:

• Components/ dividers
• Drawing boards
• Rulers
• T-square
• Calculator

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 41 -

UNIT OF COMPETENCY : APPLY QUALITY STANDARDS

MODULE TITLE : APPLYING QUALITY STANDARDS

MODULE DESCRIPTOR : This module covers the knowledge, skills, attitudes and
values needed to apply quality standards in the workplace.
The unit also includes the application of relevant safety
procedures and regulations, organization procedures and
customer requirements.
.
NOMINAL DURATION : 12 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Assess quality of received materials

LO2. Assess own work

LO3. Engage in quality improvement

- 42 - CBC Consumer Electronics Servicing NC II

LO1. ASSESS QUALITY OF RECEIVED MATERIALS

ASSESSMENT CRITERIA:

1. Work instruction obtained and work carried out in accordance with standard
operating procedures.
2. Received materials checked against workplace standards and specifications.
3. Faulty materials related to work are identified and isolated
4. Faults and any identified causes recorded and or reported to the supervisor
concerned in accordance with workplace procedures
5. Faulty materials are replaced in accordance with workplace procedures

CONTENTS:

• Reading skills required to interpret work instruction

• Workplace standards and specifications
• Procedures in obtaining and carrying out work instructions
• Quality checking procedures
• Fault identification and reporting
• Safety and environmental aspects of production process
• Carry out work in accordance with policies and procedures

CONDITIONS:

Students/trainees must be provided with the following:

• Work instructions
• Manuals (operation manual of the company/ manufacturer’s Instruction/ service
manual)
• Company/ workplace standards and specifications

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 43 -

LO2. ASSESS OWN WORK

ASSESSMENT CRITERIA:

1. Documentation relative to quality within the company identified and used

2. Completed work checked against workplace standards and specifications
3. Errors are identified and isolated
4. Information on the quality and other indicators of production procedures recorded
in accordance with workplace procedures
5. In cases of deviation from specific quality standards, causes documented and
reported in accordance with the workplace’s standard operating procedures.

CONTENTS:

• Communication skills needed to interpret and apply defined work procedures

• Identifying errors (deviation from customer and or organization requirements)

CONDITIONS:

Students/trainees must be provided with the following:

• Organization work procedures

• Manufacturer’s instruction manual
• Customer requirements
• Other forms

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 44 - CBC Consumer Electronics Servicing NC II

LO3. ENGAGE IN QUALITY IMPROVEMENT

ASSESSMENT CRITERIA:

1. Process improvement procedures participated in relative to workplace

assignment
2. Work carried out in accordance with process improvement procedures
3. Performance of operation or quality of product of service to ensure customer
satisfaction monitored

CONTENTS:

• Relevant production processes, materials and products

• Safety and environmental aspects of production processes
• Critical thinking
• Quality improvement processes

CONDITIONS:

Students/trainees must be provided with the following:

• Organization work procedures

• Manufacturer’s instruction manual
• Customer requirements
• Other forms

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 45 -

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTOR : This module covers the knowledge, skills, attitudes and
values needed to perform computer operations which include
inputting, accessing, producing, and transferring data using
the appropriate hardware and software.

NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Plan and prepare for tasks to be taken/ undertaken

LO2. Input data into computer

LO3. Access information using computer

LO4. Produce output/data using computer system

LO5. Use basic functions of a web browser to locate information

LO6. Maintain computer equipment and systems

- 46 - CBC Consumer Electronics Servicing NC II

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN

ASSESSMENT CRITERIA:

1. Requirements of tasks determined in accordance with the required output

2. Appropriate hardware and software selected according to task assigned and
required outcome
3. Task planned to ensure that OH and S guidelines and procedures followed
4. Client-specific guidelines and procedures followed
5. Required data security guidelines applied in accordance with existing procedures

CONTENTS:

• Reading and comprehension skills required to interpret work instructions and to

interpret basic user manuals
• OH and S principles and responsibilities
• Main types of computers and basic features of different operating systems
• Main parts of a computer
• Storage devices and basic categories of memory
• Relevant types of software
• General security, privacy legislation and copyright

CONDITIONS:

Students/trainees must be provided with the following:

• Equipment:
1 unit of computer
Voltage regulator / UPS
• Learning materials:
Learning manuals
Work Instruction
Hand-outs
• Supplies/ materials:
Operating system
Application program

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 47 -

LO2. INPUT DATA INTO COMPUTER

ASSESSMENT CRITERIA:

1. Data entered into the computer using appropriate program/application in

accordance with company procedure
2. Accuracy of information checked and information saved in accordance with
standard operating procedures
3. Inputted data stored in storage media according to requirements
4. Work performed within ergonomic guidelines

CONTENTS:

• Relevant types of software

• Communication skills to identify lines of communication, request advice, follow
instructions and receive feedback
• Storage devices and basic categories of memory
• Basic ergonomics of keyboard and computer user

CONDITIONS:

Students/trainees must be provided with the following:

• Equipment:
1 unit of computer
Voltage regulator/ UPS
• Learning materials:
Learning manuals
Work Instruction
Hand-outs
• Supplies/ materials:
Operating system
Application program

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 48 - CBC Consumer Electronics Servicing NC II

LO3. ACCESS INFORMATION USING COMPUTER

ASSESSMENT CRITERIA:

1. Correct program/application selected based on job requirements

2. Program/Application containing the information required accessed according to
company procedures
3. Desktop icons correctly selected, opened and closed for navigation purposes
4. Keyboard techniques carried out in line with OHS requirements for safe use of
keyboards

CONTENTS:

• Relevant types of software

• Business application
• System software
• Basic ergonomics of keyboard and computer user

CONDITIONS:

Students/trainees must be provided with the following:

• Equipment:
1 unit of computer
Voltage regulator / UPS
• Learning materials:
Learning manuals
Work instruction
Hand-outs
• Supplies/ materials:
Operating system
Application program
Disks

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 49 -

LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM

ASSESSMENT CRITERIA:

1. Entered data processed using appropriate software commands

2. Data printed as required using computer hardware/peripheral devices in
accordance with standard operating procedures
3. Files and data transferred between compatible systems using computer software,
hardware/peripheral devices in accordance with standard operating procedures

CONTENTS:

• Relevant types of software

• Computer peripherals
• Storage devices and basic categories of memory

CONDITIONS:

• Equipment:
1 unit of computer
Printer
Voltage regulator/ UPS
• Learning materials:
Learning manuals
Work Instruction
Hand-outs
• Supplies/ materials:
Operating system
Application program
Disks

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 50 - CBC Consumer Electronics Servicing NC II

LO5. USE BASIC FUNCTIONS OF A WEB BROWSER TO LOCATE INFORMATION

ASSESSMENT CRITERIA:

1. Information requirements for Internet search established

2. Browser launched
3. Search engine loaded
4. Appropriate search criteria and/or URL of site entered
5. Relevant links followed to locate required information
6. Useful pages bookmarked or printed as required

CONTENTS:

• Web surfing
• Web browsers
• Search engines
• URLS and keywords
• Links
• Book marking

CONDITIONS:

• Equipment:
1 unit of computer
Voltage regulator/ UPS
• Learning materials:
Learning manuals
Work Instruction
Hand-outs
• Supplies/ materials:
Operating system
Application program
Disks
- Paper

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 51 -

LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS

ASSESSMENT CRITERIA:

1. Procedures for ensuring security of data, including regular back-ups and virus
checks implemented in accordance with standard operating procedures
2. Basic file maintenance procedures implemented in line with standard operating
procedures

CONTENTS:

• Security measures
• Anti-virus software/programs
• File management

CONDITIONS:

• Equipment:
1 unit of computer
Voltage regulator/ UPS
• Learning materials:
Learning manuals
Work Instruction
Hand-outs
• Supplies/ materials:
Operating system
Application program

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 52 - CBC Consumer Electronics Servicing NC II

UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT

MODULE TITLE : TERMINAINGE AND CONNECTING ELECTRICAL WIRING

AND ELECTRONICS CIRCUIT

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes and
values needed to terminate and connect electrical wiring and
electronic circuits.
.
NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

LO2. Terminate/connect wiring/electronic circuits

LO3. Test termination/connections of electrical wiring/electronics circuits

CBC Consumer Electronics Servicing NC II - 53 -

LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS

ASSESSMENT CRITERIA:

1. Materials are checked according to specification and tasks

2. Appropriate tools and equipment are selected according to tasks requirements
3. Task is planned to ensure OH & S guidelines and procedures followed.
4. Electrical wiring/electronic, circuits are correctly prepared for
connecting/termination in accordance with instructions and worksite procedures.

CONTENTS:

• Identified the materials needed to perform the given specification

• Used appropriate tools and equipment as required in the given tasks
• Prior planning to perform the specific guidelines and procedures
• Ensuring the accuracy and correctness of electrical/wiring and electronics
connections to be used and placed in the worksite.
• Reading skills required to interpret work instruction
• Communication skills

CONDITIONS:

Students/trainees must be provided with the following:

• Materials
• Soldering lead
• Toots and equipment
• Pliers
• Personal protective equipment

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

- 54 - CBC Consumer Electronics Servicing NC II

LO2. TERMINATE/CONNECT WIRING/ELECTRONIC CIRCUITS

ASSESSMENT CRITERIA:
1. Safety procedures in using tools are observed at all times and appropriate
personal protective equipment used
2. All works are undertaken safety in accordance with the workplace and standard
procedures.
3. Appropriate ranges of methods in termination/connection are used according to
specifications, manufacturer’s requirements and safety.
4. Correct sequence of operation is followed
5. Accessories are used and adjusted, if necessary
6. Confirmed that terminations/connections are undertaken successfully in
accordance with job specification.

CONTENTS:
• Provide necessary safety procedures in using tools and appropriate protective
equipment in the worksite.
• Tasks given are based to standards procedures in accordance with the safety
requirements.
• Identifying appropriate methods in terminating connection are according to
prescribed standards.
• Using proper sequence of operation
• Jobs performance must be in accordance with the standard procedures.
• Reading skills required to interpret work instruction
• Communication skills

CONDITIONS:
Students/trainees must be provided with the following:
• Materials
Cables
Soldering lead
Wires
• Tools and equipment
Pliers
Cutters
Screw drivers
Soldering gun
Multi-tester
• Personal protective equipment

METHODOLOGIES:
• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:
• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 55 -

- 56 - CBC Consumer Electronics Servicing NC II
LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICS
CIRCUITS

ASSESSMENT CRITERIA:

1. Testing of all completed termination/connections of electric wiring/electronic

circuits is conducted for compliance with specification and regulations using
appropriate procedures and equipment
2. Wiring and circuits are checked using specified testing procedures
3. Unplanned events or conditions are responded to in accordance with established
procedures.

CONTENTS:

• Using of appropriate tools in testing of the different circuits connected to ensure

the validity and conformity of the connection
• Identify the accurate tools to checked the specified wiring circuits
• Reading skills required to interpret work instruction
• Communication skills
• Responding as compliance with the standard established procedures

CONDITIONS:

Students/trainees must be provided with the following:

• Materials
Cables
Soldering lead
Wires
• Tools and equipment
- Pliers
- Cutters
- Screw drivers
- Soldering gun
- Multi-tester
• Personal protective equipment

METHODOLOGIES:

• Lecture-demonstration
• Self-paced instruction
• Group discussion

ASSESSMENT METHODS:

• Hands-on
• Direct observation
• Practical demonstration

CBC Consumer Electronics Servicing NC II - 57 -

 MODULES OF INSTRUCTION

CORE COMPETENCIES

CONSUMER ELECTRONICS SERVICING NC II

UNIT OF COMPETENCY : ASSEMBLE AND DISASSEMBLE CONSUMER
ELECTRONIC PRODUCTS AND SYSTEMS

MODULE TITLE : ASSEMBLING AND DISASSEMBLING CONSUMER

ELECTRONIC PRODUCTS AND SYSTEMS

MODULE DESCRIPTOR : This module is designed to enhance the knowledge, skills

and attitude of the trainees in assembling and disassembling
consumer electronic products and systems.

NOMINAL DURATION : 40 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Enumerate, explain and apply OHS policies and procedures in assembling and
disassembling consumer electronics products and systems

LO2. Identify and explain the uses/functions of different types of tools, equipment and
testing instruments

LO3. Identify electronic symbols and interpret schematic diagrams and parts list

LO4. Apply proper soldering and de-soldering techniques

LO5. Apply wiring and cabling techniques

LO6. Apply assembling and disassembling techniques

LO7. Perform systematic inspection and apply specific testing procedures

.

CBC Consumer Electronics Servicing NC II - 59 -

LO1. ENUMERATE, EXPLAIN AND APPLY OHS POLICIES AND
PROCEDURES IN ASSEMBLING AND DISASSEMBLING CONSUMER
ELECTRONICS PRODUCTS AND SYSTEMS

ASSESSMENT CRITERIA:

1. Communication skills to interpret work instructions are defined and

demonstrated according to the established procedures
2. Electrical safety precautions are identified, enumerated and explained
correctly
3. OHS in assembling and disassembling consumer products and systems are
defined and explained
4. OHS in assembling and disassembling consumer products and systems are
demonstrated in accordance to the set procedures/instructions

CONTENTS:

• Work safety requirements

• Application of 5S
• Handling and disposal of chemicals
• Hazardous and risk assessment mechanisms
• Isolation procedures
• Use of protective equipment and clothing
• Use of codes of practice
• Philippine electrical/electronics code

CONDITION:

Students/trainees must be provided with the following:

• Learning elements and manuals

• Working area/bench
• PPE

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

- 60 - CBC Consumer Electronics Servicing NC II

LO2. IDENTIFY AND EXPLAIN THE USES/FUNCTIONS OF DIFFERENT
TYPES OF TOOLS, EQUIPMENT AND TESTING INSTRUMENTS

ASSESSMENT CRITERIA:

1. Materials needed for assembly and disassembly are identified and prepared
and checked according to the work instructions
2. Tools and equipment types and functions needed for assembly and
disassembly are identified and demonstrated according to set standards
3. Testing devices and instruments operations needed for assembly and
disassembly are explained and demonstrated according to instruction manual
4. Personal protective equipment are used in accordance with the Occupational
Health and Safety guidelines and policies

CONTENTS:

• Use and function of tools, equipment and testing instruments

• Operation of equipment and testing instruments
• Proper care and use of tools
• Use of protective equipment and clothing

CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT & FACILITIES MATERIALS
• Long-nosed pliers • Multimeter • Solder lead
• Diagonal cutters • Oscilloscope • Cleaning brush
• Standard screwdrivers • Function generator • lead free solder
• Soldering iron, 30w • ESD free work bench • rosin core solder
• Desoldering iron, 30w with mirror back-to-back/ • wire stranded, #22,
• Screw driver assorted, one sided
• different colors)
• Phillips, slotted • High grade magnifying
• silicon grease
• Wrenches assorted glass with lamp
• PPE • resistors (different
• Allen wrench/key values)
• Utility knife/stripper • Working area/bench
• Sufficient lighting and • capacitors (different
• Pliers assorted, long
ventilation system • values)
• nose, side cutter
• transformer
• Test jig
• Learning materials
• Books and
references
METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test

CBC Consumer Electronics Servicing NC II - 61 -

 • Direct observation

- 62 - CBC Consumer Electronics Servicing NC II

LO3. IDENTIFY ELECTRONIC SYMBOLS AND INTERPRET SCHEMATIC
DIAGRAMS AND PARTS LIST

ASSESSMENT CRITERIA:

1. Electronic symbols are identified and selected according to the schematic

diagram
2. Electronic parts value are read and matched correctly as required
3. Schematic diagram sections and functions are identified and explained

CONTENTS:

• Electronic devices and symbols

• Resistor and capacitor color codes
• Classes and types of electronic parts/devices
• Drawing and interpreting schematic diagrams

CONDITION:

Students/trainees must be provided with the following:

• Drawing instruments and materials

• Working area/bench
• Sufficient lighting and ventilation system
• Complete electronic supplies

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 63 -

LO4. APPLY PROPER SOLDERING AND DESOLDERING TECHNIQUES

ASSESSMENT CRITERIA:

1. Workplace is prepared in accordance with OH&S policies and procedures

2. Required materials, tools and equipment are prepared and checked in
accordance with established procedures
3. Soldering and desoldering processes are performed in accordance with
OH&S policies and procedures
4. Responsible person is consulted for effective and proper work coordination

CONTENTS:

• Isolation procedures
• Gas and vapor
• Use of protective equipment and clothing
• Knowledge of proper handling and disposal of chemicals
• Identifying and proper handling of electronic components
• Identifying and proper handling of digital components
• Fundamentals of ESD handling
• Theories of lead-free solders
• Fundamentals of soldering irons
• Theories of PCB artwork
• Fundamentals of soldering and desoldering
• Work efficiently & systematically

CONDITION:

Students/trainees must be provided with the following:

TOOLS FACILITIES MATERIALS

• Long-nosed pliers • Working area/bench • Solder lead
• Diagonal cutters • Sufficient lighting and • Cleaning brush
• Standard screwdrivers ventilation system • Lead free solder
• Soldering iron, 30w • Resin core solder
• De-soldering iron, Learning materials • Wire stranded, #22,
30w • Books and references • Different colors)
• Screw driver assorted, • Technical manuals • Silicon grease
• Phillips, slotted • Documentation forms • Resistors (different
• Wrenches assorted • Report forms values)
• Allen wrench/key • Self-paced learning • Capacitors (different
• Utility knife/stripper elements • values)
• Pliers assorted, long • transformer
• nose, side cutter
• Test jig

- 64 - CBC Consumer Electronics Servicing NC II

 METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 65 -

LO5. APPLY WIRING AND CABLING TECHNIQUES

ASSESSMENT CRITERIA:

1. Workplace is prepared in accordance with OH&S policies and procedures

2. Required materials, tools and equipment are prepared and checked in
accordance with established procedures
3. Parts and materials needed to complete the work are prepared and obtained
according to requirements
4. Wiring and cabling processes are performed in accordance with OH&S policies
and procedures
5. Responsible person is consulted for effective and proper work coordination

CONTENTS:

• Conversion of units
• Applied mathematics
• Problem solving skills
• Work safety requirements and economy of materials with durability
• Knowledge in 5S application and observation of required timeframe
• Proper care and use of tools
• Principles of electrical circuits
• Identifying and proper handling of electronic components
• Identifying and proper handling of digital components
• Fundamentals of ESD handling
• Fundamentals of cabling and wiring harness
• Identifying connectors and terminators

CONDITION:

Students/trainees must be provided with the following:

TOOLS FACILITIES MATERIALS

• Long-nosed pliers • Working area/bench • Solder lead
• Diagonal cutters • Sufficient lighting and • Cleaning brush
• Standard screwdrivers ventilation system • Lead free solder
• Soldering iron, 30w • Resin core solder
• De-soldering iron, Learning materials • Wire stranded, #22,
30w • Books and references different colors)
• Screw driver assorted, • Technical manuals • Silicon grease
Phillips, slotted • Report forms • Resistors (different
• Wrenches assorted
• Self-paced learning values)
• Allen wrench/key
• elements • Capacitors (different
• Utility knife/stripper
values)
• Pliers assorted, long
nose, Side cutter • Transformer
• Test jig

- 66 - CBC Consumer Electronics Servicing NC II

 METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 67 -

LO6. APPLY ASSEMBLING AND DISASSEMBLING TECHNIQUES

ASSESSMENT CRITERIA:

1. Assembly workplace is prepared in accordance with OH&S policies and

procedures
2. Responsible person is consulted for effective and proper work coordination
3. Required materials, tools and equipment are prepared and checked in
accordance with established procedures
4. Parts and materials needed to complete the work are prepared and obtained
according to requirements
5. Assembling and disassembling processes are performed in accordance with
6. OH&S policies and procedures

CONTENTS:

• Work Safety requirements and economy of materials with durability

• Knowledge in 5S application and observation of required timeframe
• Knowledge of proper handling and disposal of chemicals
• Proper care and use of tools
• Identifying and proper handling of electronic components
• Identifying and proper handling of digital components
• Fundamentals of ESD handling
• Fundamentals of thru-hole assembly
• Fundamentals of surface-mount assembly
• Work efficiently & systematically

CONDITION:

Students/trainees must be provided with the following:

TOOLS FACILITIES MATERIALS

• Long-nosed pliers • Working area/bench • Solder lead
• Diagonal cutters • Sufficient lighting and • Cleaning brush
• Standard screwdrivers ventilation system • Lead free solder
• Soldering iron, 30w • Resin core solder
• De-soldering iron, Learning materials • Wire stranded, #22,
30w • Books and references different colors)
• Screw driver assorted, • Technical manuals • Silicon grease
Phillips, slotted • Documentation form • Resistors (different
• Wrenches assorted
• Report forms values)
• Allen wrench/key
• Self-paced learning • Capacitors (different
• Utility knife/stripper
elements values)
• Pliers assorted, long
nose, Side cutter • Transformer
• Test jig

- 68 - CBC Consumer Electronics Servicing NC II

 METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 69 -

LO7. PERFORM SYSTEMATIC INSPECTION AND APPLY SPECIFIC TESTING
PROCEDURES

ASSESSMENT CRITERIA:

1. Process is checked according to established standards and requirements

2. Assembled products are checked in accordance with quality standards
3. Finished products are subjected to final visual inspection and testing in
accordance with quality standards, procedures and requirements
4. Work completion is documented and responsible person is informed in
accordance with established procedures
5. Housekeeping procedures are observed in accordance with 5S discipline and
established procedures

CONTENTS:

• Hazardous and risk assessment mechanisms

• Implementation of safety regulations
• Safety systems incorporating,
• Work clearance procedures
• Isolation procedures
• Monitoring/testing procedures
• Use of protective equipment and clothing
• Work Safety requirements and economy of materials with durability
• Knowledge in 5S application and observation of required timeframe
• Knowledge of proper handling and disposal of chemicals

CONDITION:

Students/trainees must be provided with the following:

TOOLS FACILITIES MATERIALS

• Long-nosed pliers • Working area/bench • Solder lead
• Diagonal cutters • Sufficient lighting and • Cleaning brush
• Standard screwdrivers ventilation system • Lead free solder
• Soldering iron, 30w • Resin core solder
• De-soldering iron, Learning materials • Wire stranded, #22,
30w • Books and references different colors)
• Screw driver assorted, • Technical manuals • Silicon grease
Phillips, slotted • Documentation form • Resistors (different
• Wrenches assorted
• Report forms values)
• Allen wrench/key
• Self-paced learning • Capacitors (different
• Utility knife/stripper
elements values)
• Pliers assorted, long
nose, Side cutter • Transformer
• Test jig

- 70 - CBC Consumer Electronics Servicing NC II

 METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 71 -

UNIT OF COMPETENCY : MAINTAIN AND REPAIR AUDIO/VIDEO PRODUCTS AND
SYSTEMS

MODULE TITLE : MAINTAINING AND REPAIRING AUDIO/VIDEO

PRODUCTS AND SYSTEMS

MODULE DESCRIPTOR : This module is designed to enhance the knowledge, skills

and attitude of the trainees in maintaining and repairing
audio/ video products and systems.
.
NOMINAL DURATION : 200 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Enumerate, explain and apply OHS policies and procedures in maintaining and
repairing audio/video products and systems

LO2. Identify and explain the uses/functions of different types of tools and testing
instruments for maintaining and repairing audio/video products and systems

LO3. Identify and explain or interpret the principles of operation of electronic symbols and
block sections of schematic diagram

LO4. Apply symptoms diagnosis and systematic pre-testing procedures

LO5. Troubleshoot, repair and maintain audio/video products and systems

- 72 - CBC Consumer Electronics Servicing NC II

LO1. ENUMERATE, EXPLAIN AND APPLY OHS POLICIES AND
PROCEDURES IN MAINTAINING AND REPAIRING AUDIO/VIDEO
PRODUCTS AND SYSTEMS

ASSESSMENT CRITERIA:

1. Electrical safety precautions are identified, enumerated and explained correctly

2. OHS in maintaining and repairing audio/video products and systems are defined
and explained
3. OHS in maintaining and assembling audio/video products and systems are
demonstrated in accordance to the set procedures/instructions

CONTENTS:

• Work safety requirements

• Application of 5S
• Handling and disposal of chemicals
• Hazardous and risk assessment mechanisms
• Isolation procedures
• Use of protective equipment and clothing
• Use of codes of practice
• Philippine electrical/electronics code

CONDITIONS:

Students/trainees must be provided with the following:

• Learning elements and manuals

• Working area/bench
• PPE

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 73 -

LO2. IDENTIFY AND EXPLAIN THE USES/FUNCTIONS OF DIFFERENT
TYPES OF TOOLS AND TESTING INSTRUMENTS FOR MAINTAINING
AND REPAIRING AUDIO/VIDEO PRODUCTS AND SYSTEMS

ASSESSMENT CRITERIA:

1. Materials needed for maintenance and repair are identified and prepared and
checked according to the work instructions
2. Tools and equipment types and functions needed for maintenance and repair
are identified and demonstrated according to set standards
3. Testing devices and instruments operations needed for maintenance and
repair are explained and demonstrated according to instruction manual
4. Personal protective equipment are used in accordance with the Occupational
Health and Safety guidelines and policies

CONTENTS:

• Use and function of tools, equipment and testing instruments

• Operation of equipment and testing instruments
• Proper care and use of tools
• Use of protective equipment and clothing

CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS

• Long-nosed pliers • Multimeter • Solder lead
• Diagonal cutters • Oscilloscope • Cleaning brush
• Standard screwdrivers • Function generator • Lead free solder
• Soldering iron, 30w • TV pattern generator • Resin core solder
• Desoldering iron, 30w • High voltage probe • Wire stranded, #22,
• Screw driver assorted, • ESD free work bench • different colors)
Phillips, slotted with mirror back-to- • Silicon grease
• Wrenches assorted back/one sided • Resistors (different
• Allen wrench/key • High grade magnifying values)
• Utility knife/stripper • glass with lamp • Capacitors (different
• Pliers assorted, long values)
nose, side cutter • Transformer
• Test jig
• Working area/bench Learning materials
• Sufficient lighting and • Books and
• ventilation system References
• Technical Manuals
• Documentation forms
• Report forms

- 74 - CBC Consumer Electronics Servicing NC II

 METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 75 -

LO3. IDENTIFY AND EXPLAIN OR INTERPRET THE PRINCIPLES OF
OPERATION OF ELECTRONIC SYMBOLS AND BLOCK SECTIONS OF
SCHEMATIC DIAGRAM

ASSESSMENT CRITERIA:

1. Electronic symbols are identified and selected according to the

schematic diagram
2. Electronic parts value are read and matched correctly as required
3. Schematic diagram sections and functions are identified and explained

CONTENTS:

• Electronic devices and symbols

• Resistor and capacitor color codes
• Classes and types of electronic parts/devices
• Drawing and Interpreting schematic diagrams

CONDITION:

Students/trainees must be provided with the following:

• Drawing instruments and materials

• Working area/bench
• Sufficient lighting and ventilation system
• Complete electronic supplies

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

- 76 - CBC Consumer Electronics Servicing NC II

LO4. APPLY SYMPTOMS DIAGNOSIS AND SYSTEMATIC PRE-TESTING
PROCEDURES

ASSESSMENT CRITERIA:

1. Personal protective equipment are used in accordance with occupational health

and safety practices
2. Control settings/adjustments are checked in conformity with service-manual
specifications.
3. System defects/Fault symptoms are diagnosed and identified using appropriate
tools and equipment and in accordance with safety procedures
4. Identified defects and faults are explained to the responsible person in
accordance with enterprise or company policy and procedures
5. Customers are advised/informed regarding the status and serviceability of the
unit
6. Results of diagnosis and testing are documented accurately and completely
within the specified time

CONTENTS:

• Principles of electrical circuits

• Fundamentals of direct current circuits
• Fundamentals of alternating current circuits
• Fundamentals of electronic components and circuits
• Fundamentals of digital logics, components & circuits
• Fundamentals of microprocessor circuits and programming
• Analysis of troubles and isolation techniques
• Principles of sound and acoustics
• Fundamentals of audio amplifiers
• Fundamentals of audio source & noise reduction system
• Fundamentals of AM & FM Receivers
• Principles of vision and color
• Fundamentals of color television
• Application of work safety practices and time management
• Application of substitution technique

CBC Consumer Electronics Servicing NC II - 77 -

 CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS

• Long-nosed pliers • Multimeter • Solder lead
• Diagonal cutters • Oscilloscope • Cleaning brush
• Standard screwdrivers • Function generator • Lead free solder
• Soldering iron, 30w • Audio unit(s) and • Resin core solder
• Desoldering iron, 30w accessories • Wire stranded, #22,
• Screw driver assorted, • Video unit(s) and different colors)
Phillips, slotted accessories • Silicon grease
• Wrenches assorted • ESD free work bench • Resistors (different
• Allen wrench/key with mirror back-to- values)
• Utility knife/stripper back/one sided • Capacitors (different
• Pliers assorted, long • High grade magnifying values)
nose, side cutter glass with lamp • Transformer
• Test jig • TV pattern generator
• Working area/bench • High voltage probe Learning materials
• Sufficient lighting and • Books and
ventilation system References
• Technical manuals
• Documentation forms
• Report forms

Audio-Video products and systems included but not limited to the following:
• AM-FM radio receivers
• Audio cassette recorders
• DVD/VCD player
• Television
• PC monitors

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

- 78 - CBC Consumer Electronics Servicing NC II

LO5. TROUBLESHOOT, REPAIR AND MAINTAIN AUDIO/VIDEO PRODUCTS
AND SYSTEMS

ASSESSMENT CRITERIA:

1. Materials, tools and instruments needed in troubleshooting repair and cleaning

are selected and checked in accordance with established procedures
2. Isolation of troubles are performed with proper Personal Protective Equipment
PPE) and following the Occupational Health and Safety (OHS) practices
3. Troubles are isolated by following the systematic procedures and using proper
instruments in accordance with the prescribed instructions
4. Defective parts/components are replaced with identical or recommended
appropriate equivalent ratings and soldered/mounted in accordance with the
current industry standards
5. Control settings/adjustments of repaired unit are performed in conformity with
service-manual specifications
6. Cleaning of unit is performed in accordance with standard procedures
7. Periodical tests of the repaired unit are maintained and documented according to
standard procedures
8. Repaired units are reassembled completely and waste materials are disposed of
in accordance with environmental requirements
9. Results of troubleshooting and repair are documented properly within the
specified time

CONTENTS:

• Application of work safety practices and time management

• Use and maintenance of test instruments, tools, & equipment
• Schematic diagram reading skills
• Troubleshooting and maintenance
• Analysis of troubles and isolation techniques
• Application of troubleshooting technique
• Application of substitution technique
• Soldering/desoldering and wiring/cabling techniques
• Application of work safety practices and time management
• Application of substitution technique

CBC Consumer Electronics Servicing NC II - 79 -

 CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS

• Long-nosed pliers • Multimeter • Solder lead
• Diagonal cutters • Oscilloscope • Cleaning brush
• Standard screwdrivers • Function generator • Lead free solder
• Soldering iron, 30w • Audio unit(s) and • Resin core solder
• Desoldering iron, 30w accessories • Wire stranded, #22,
• Screw driver assorted, • Video unit(s) and different colors)
Phillips, slotted accessories • Silicon grease
• Wrenches assorted • ESD free work bench • Resistors (different
• Allen wrench/key with mirror Back-to- values)
• Utility knife/stripper back/one sided • Capacitors (different
• Pliers assorted, long • High grade magnifying values)
nose, side cutter glass with lamp • Transformer
• Test jig • TV pattern generator
• Working area/bench • High voltage probe Learning materials
• Sufficient lighting and • Books and
ventilation system References
• Technical manuals
• Documentation forms
• Report forms

Audio-Video products and systems included but not limited to the following:
• AM-FM radio receivers
• Audio cassette recorders
• DVD/VCD player
• Television
• PC monitors

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

- 80 - CBC Consumer Electronics Servicing NC II

UNIT OF COMPETENCY : MAINTAIN AND REPAIR ELECTRONICALLY
CONTROLLED DOMESTIC APPLIANCES

MODULE TITLE : MAINTAINING AND REPAIRING ELECTRONICALLY

CONTROLLED DOMESTIC APPLIANCES

MODULE DESCRIPTOR : This module is designed to enhance the knowledge, skills

and attitude of the trainees in maintaining and repairing
electronically controlled domestic appliances.
.
NOMINAL DURATION : 80 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Enumerate, explain and apply OHS policies and procedures in maintaining and
repairing electronically controlled domestic appliances

LO2. Identify and explain the uses/functions of different types of tools and testing
instruments for maintaining and repairing electronically controlled domestic
appliances

LO3. Identify and explain or interpret the principles of operation of electronic symbols and
block sections of schematic diagram

LO4. Apply symptoms diagnosis and systematic pre-testing procedures

LO5. Troubleshoot, repair and maintain electronically controlled domestic appliances

CBC Consumer Electronics Servicing NC II - 81 -

LO1. ENUMERATE, EXPLAIN AND APPLY OHS POLICIES AND
PROCEDURES IN MAINTAINING AND REPAIRING ELECTRONICALLY
CONTROLLED DOMESTIC APPLIANCES

ASSESSMENT CRITERIA:

1. Electrical safety precautions are identified, enumerated and explained correctly

2. OHS in maintaining and repairing electronically controlled domestic appliances
are defined and explained
3. OHS in maintaining and repairing electronically controlled domestic appliances
are demonstrated in accordance to the set procedures/instructions

CONTENTS:

• Work safety requirements

• Application of 5S
• Handling and disposal of chemicals
• Hazardous and risk assessment mechanisms
• Isolation procedures
• Use of protective equipment and clothing
• Use of codes of practice
• Philippine electrical/electronics code

CONDITIONS:

Students/trainees must be provided with the following:

• Learning elements and manuals

• Working area/bench
• PPE

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

- 82 - CBC Consumer Electronics Servicing NC II

LO2. IDENTIFY AND EXPLAIN THE USES/FUNCTIONS OF DIFFERENT
TYPES OF TOOLS AND TESTING INSTRUMENTS FOR MAINTAINING
AND REPAIRING ELECTRONICALLY CONTROLLED DOMESTIC
APPLIANCES

ASSESSMENT CRITERIA:

1. Materials needed for maintenance and repair are identified and prepared and
checked according to the work instructions
2. Tools and equipment types and functions needed for maintenance and repair
are identified and demonstrated according to set standards
3. Testing devices and instruments operations needed for maintenance and
repair are explained and demonstrated according to instruction manual
4. Personal protective equipment are used in accordance with the Occupational
5. Health and Safety guidelines and policies

CONTENTS:

• Use and function of tools, equipment and testing instruments

• Operation of equipment and testing instruments
• Proper care and use of tools
• Use of protective equipment and clothing

CONDITION:
Students/trainees must be provided with the following:
TOOLS FACILITIES MATERIALS
• Long-nosed pliers • Working area/bench • Solder lead
• Diagonal cutters • Sufficient lighting and • Cleaning brush
• Standard screwdrivers • ventilation system • Lead free solder
• Soldering iron, 30w • Resin core solder
• De-soldering iron, Learning materials • Wire stranded, #22,
30w • Books and references (different colors)
• Screw driver assorted, • Technical manuals • Silicon grease
Phillips, slotted • Documentation forms • Resistors (different
• Wrenches assorted • Report forms values)
• Allen wrench/key • Self-paced learning • Capacitors (different
• Utility knife/stripper elements values)
• Pliers assorted, long • Transformer
• nose, side cutter
• Test jig

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test

CBC Consumer Electronics Servicing NC II - 83 -

 • Direct observation

- 84 - CBC Consumer Electronics Servicing NC II

LO3. IDENTIFY AND EXPLAIN OR INTERPRET THE PRINCIPLES OF
OPERATION OF ELECTRONIC SYMBOLS AND BLOCK SECTIONS OF
SCHEMATIC DIAGRAM

ASSESSMENT CRITERIA:

1. Electronic symbols are identified and selected according to the

schematic diagram
2. Electronic parts value are read and matched correctly as required
3. Schematic diagram sections and functions are identified and explained

CONTENTS:

• Electronic devices and symbols

• Resistor and capacitor color codes
• Classes and types of electronic parts/devices
• Drawing and interpreting schematic diagrams

CONDITION:

Students/trainees must be provided with the following:

• Drawing instruments and materials

• Working area/bench
• Sufficient lighting and ventilation system
• Complete electronic supplies

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 85 -

LO4. APPLY SYMPTOMS DIAGNOSIS AND SYSTEMATIC PRE-TESTING
PROCEDURES

ASSESSMENT CRITERIA:
1. Personal protective equipment are used in accordance with occupational health
and safety practices
2. Control settings/adjustments are checked in conformity with service-manual
specifications.
3. System defects/Fault symptoms are diagnosed and identified using appropriate
tools and equipment and in accordance with safety procedures
4. Identified defects and faults are explained to the responsible person in
accordance with enterprise or company policy and procedures
5. Customers are advised/informed regarding the status and serviceability of the
unit
6. Results of diagnosis and testing are documented accurately and completely
within the specified time

CONTENTS:
• Principles of electrical circuits
• Fundamentals of direct current circuits
• Fundamentals of alternating current circuits
• Fundamentals of electronic components and circuits
• Fundamentals of digital logics, components & circuits
• Fundamentals of microprocessor circuits and programming
• Analysis of troubles and isolation techniques
• Application of work safety practices and time management
• Application of substitution technique

CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS
• Long-nosed pliers • Multimeter • Solder lead
• Diagonal cutters • Oscilloscope • Cleaning brush
• Standard screwdrivers • Function generator • Lead free solder
• Soldering iron, 30w • Electronically controlled • Resin core solder
• Desoldering iron, 30w • unit(s)/appliance(s) and • wire
• Screw driver assorted, • accessories • Stranded, #22,
Phillips, slotted • ESD free work bench different colors)
• Wrenches assorted with mirror back-to- • Silicon grease
• Allen wrench/key back/one sided • Resistors (different
• Utility knife/stripper • High grade magnifying values)
• Pliers assorted, long • glass with lamp • Capacitors (different
nose, side cutter values)
• Test jig • Transformer
Learning materials
• Books and
References
• Technical Manuals
• Documentation forms
• Report forms

- 86 - CBC Consumer Electronics Servicing NC II

 Domestic appliances may include but not limited to the following:
• Washing machines and driers
• Vacuum cleaners and polishers
• Home food processing equipment
• Pressure and rice cooker
• Blender, coffee maker
• Toaster, waffle maker
• Microwave oven
• Electronic clock
• Flat irons and presses
• Rechargeable light
• Electronic controlled light
• Home security equipment

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 87 -

LO5. TROUBLESHOOT, REPAIR AND MAINTAIN ELECTRONICALLY
CONTROLLED DOMESTIC APPLIANCES

ASSESSMENT CRITERIA:

1. Materials, tools and instruments needed in troubleshooting repair and cleaning

are selected and checked in accordance with established procedures
2. Isolation of troubles are performed with proper Personal Protective Equipment
(PPE) and following the Occupational Health and Safety (OHS) practices
3. Troubles are isolated by following the systematic procedures and using proper
instruments in accordance with the prescribed instructions
4. Defective parts/components are replaced with identical or recommended
appropriate equivalent ratings and soldered/mounted in accordance with the
current industry standards
5. Control settings/adjustments of repaired unit are performed in conformity with
service-manual specifications
6. Cleaning of unit is performed in accordance with standard procedures
7. Periodical tests of the repaired unit are maintained and documented according to
standard procedures
8. Repaired units are reassembled completely and waste materials are disposed of
in accordance with environmental requirements
9. Results of troubleshooting and repair are documented properly within the
specified time

CONTENTS:

• Application of work safety practices and time management

• Use and maintenance of test instruments, tools, & equipment
• Schematic diagram reading skills
• Troubleshooting and maintenance
• Analysis of troubles and isolation techniques
• Application of troubleshooting technique
• Application of substitution technique
• Soldering/desoldering and wiring/cabling techniques
• Application of work safety practices and time management
• Application of substitution technique

- 88 - CBC Consumer Electronics Servicing NC II

 CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS

• Long-nosed pliers • Multimeter • Solder lead
• Diagonal cutters • Oscilloscope • Cleaning brush lead
• Standard screwdrivers • Function generator free solder
• Soldering iron, 30w • Electronically controlled • Resin core solder
• Desoldering iron, 30w unit(s)/appliance(s) and • Wire stranded, #22,
• Screw driver assorted, accessories different colors)
Phillips, slotted • Audio unit(s) and • Silicon grease
• Wrenches assorted accessories • Resistors (different
• Allen wrench/key • Video unit(s) and values)
• Utility knife/stripper accessories • Capacitors (different
• Pliers assorted, long • ESD free work bench values)
nose, side cutter with mirror back-to- • Transformer
• Test jig back/one sided
• High grade magnifying Learning materials
glass with lamp • Books and
• TV pattern generator References
• High voltage probe • Technical manuals
• Documentation forms
• Report forms

Domestic appliances may include but not limited to the following:

• Washing machines and driers
• Vacuum cleaners and polishers
• Home food processing equipment
• Pressure and rice cooker
• Blender, coffee maker
• Toaster, waffle maker
• Microwave oven
• Electronic clock
• Flat irons and presses
• Rechargeable light
• Electronic controlled light
• Home security equipment

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 89 -

UNIT OF COMPETENCY : MAINTAIN AND REPAIR CELLULAR PHONE UNIT

MODULE TITLE : MAINTAINING AND REPAIRING CELLULAR PHONE UNIT

MODULE DESCRIPTOR : This module is designed to enhance the kowledge, skills and
attitude of the trainees in maintaining, repairing and
enhancing a cellular phone unit.
.
NOMINAL DURATION : 40 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Enumerate, explain and apply OHS policies and procedures in maintaining and
repairing a cellular phone unit

LO2. Identify and explain the uses/functions of different types of tools and testing
instruments for maintaining and repairing a cellular phone unit

LO3. Identify and explain or interpret the principles of operation of electronic symbols and
block sections of schematic diagram

LO4. Apply symptoms diagnosis and systematic pre-testing procedures

LO5. Repair, maintain and enhance cellular phone unit

- 90 - CBC Consumer Electronics Servicing NC II

LO1. ENUMERATE, EXPLAIN AND APPLY OHS POLICIES AND PROCEDURES IN
MAINTAINING AND REPAIRING A CELLULAR PHONE UNIT

ASSESSMENT CRITERIA:

1. Electrical safety precautions are identified, enumerated and explained

correctly
2. OHS in maintaining and repairing a cellular phone unit are defined and
explained
3. OHS in maintaining and repairing cellular phone unit are demonstrated in
accordance to the set procedures/instructions

CONTENTS:

• Work Safety requirements

• Application of 5S
• Handling and disposal of chemicals
• Hazardous and risk assessment mechanisms
• Isolation procedures
• Use of protective equipment and clothing
• Use of codes of practice
• Philippine Electrical/Electronics Code

CONDITION:

Students/trainees must be provided with the following:

• Learning elements and manuals

• Working area/bench
• PPE

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 91 -

LO2. IDENTIFY AND EXPLAIN THE USES/FUNCTIONS OF DIFFERENT TYPES OF
TOOLS AND TESTING INSTRUMENTS FOR MAINTAINING AND REPAIRING
CELLULAR PHONES

ASSESSMENT CRITERIA:

1. Materials needed for maintenance and repair are identified and prepared and
checked according to the work instructions
2. Tools and equipment types and functions needed for maintenance and repair
are identified and demonstrated according to set standards
3. Testing devices and instruments operations needed for maintenance and
repair are explained and demonstrated according to instruction manual
4. Personal protective equipment are used in accordance with the Occupational
Health and Safety guidelines and policies

CONTENTS:

• Use and function of tools, equipment and testing instruments

• Operation of equipment and testing instruments
• Proper care and use of tools
• Use of protective equipment and clothing

CONDITION:

Students/trainees must be provided with the following:

TOOLS FACILITIES MATERIALS
• Long-nosed pliers • Working area/bench • Solder lead
• Diagonal cutters • Sufficient lighting and • Cleaning brush
• Standard screwdrivers ventilation system • Lead free solder
• Soldering iron, 30w • Resin core solder
• Desoldering iron, 30w Learning materials • Wire stranded, #22,
• Screw driver assorted, • Books and references different colors)
• Phillips, slotted • Technical manuals • Silicon grease
• Wrenches assorted • Documentation forms • Resistors (different
• Allen wrench/key • Report forms values)
• Utility knife/stripper • Self-paced learning • Capacitors (different
• Pliers assorted, long elements values)
• nose, Side cutter • Transformer
• Test jig

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

- 92 - CBC Consumer Electronics Servicing NC II

LO3. IDENTIFY AND EXPLAIN OR INTERPRET THE PRINCIPLES OF OPERATION OF
ELECTRONIC SYMBOLS AND BLOCK SECTIONS OF SCHEMATIC DIAGRAM

ASSESSMENT CRITERIA:

1. Electronic symbols are identified and selected according to the schematic

diagram
2. Electronic parts value are read and matched correctly as required
3. Schematic diagram sections and functions are identified and explained

CONTENTS:

• Electronic devices and symbols

• Resistor and capacitor color codes
• Classes and types of electronic parts/devices
• Drawing and interpreting schematic diagrams

CONDITION:

Students/trainees must be provided with the following:

• Drawing instruments and materials

• Working area/bench
• Sufficient lighting and ventilation system
• Complete electronic supplies

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 93 -

LO4. APPLY SYMPTOMS DIAGNOSIS AND SYSTEMATIC PRE-TESTING
PROCEDURES

ASSESSMENT CRITERIA:

1. Personal protective equipment are used in accordance with occupational

health and safety practices
2. Control settings/adjustments are checked in conformity with service-
manual specifications.
3. System defects/Fault symptoms are diagnosed and identified using
appropriate tools and equipment and in accordance with safety procedures
4. Identified defects and faults are explained to the responsible person in
accordance with enterprise or company policy and procedures
5. Customers are advised/informed regarding the status and serviceability of
the unit
6. Results of diagnosis and testing are documented accurately and
completely within the specified time

CONTENTS:

• Principles of electrical circuits

• Fundamentals of direct current circuits
• Fundamentals of alternating current circuits
• Fundamentals of electronic components and circuits
• Fundamentals of digital logics, components & circuits
• Fundamentals of microprocessor circuits and programming
• Analysis of troubles and isolation techniques
• Principles of sound and acoustics
• Fundamentals of audio amplifiers
• Fundamentals of audio source & noise reduction system
• Fundamentals of AM & FM Receivers
• Principles of vision and color
• Fundamentals of color television
• Application of work safety practices and time management
• Application of substitution technique

- 94 - CBC Consumer Electronics Servicing NC II

 CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS

• Screw driver assorted, • Multimeter • Solder lead
• Phillips, slotted • Oscilloscope • Cleaning brush
• Wrenches assorted • Function generator • Lead free solder
• Allen wrench/key • Personal Computer • Resin core solder
• Utility knife/stripper • Bluetooth • Wire stranded, #22,
• Pliers assorted, Long • Open tool 6600/7650 (different colors)
• nose, side cutter • ESD free work bench • Silicon grease
• Test jig with mirror back-to- • Resistors (different
• Set of torx/star bit back/one sided values)
• Hot air soldering tool • High grade magnifying • Capacitors (different
glass with lamp values)
SOFTWARE • Cell phone unit(s) and • Transformer
• N-box accessories
• Tornado Learning materials
• Twister • Books and
• Power flasher References
• Griffin • Technical Manuals
• Documentation forms
• Report forms

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced Instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 95 -

LO5. REPAIR, MAINTAIN AND ENHANCE CELLULAR PHONES

ASSESSMENT CRITERIA:

1. Materials, tools and instruments needed in troubleshooting repair and cleaning

are selected and checked in accordance with established procedures
2. Isolation of troubles are performed with proper Personal Protective Equipment
(PPE) and following the Occupational Health and Safety (OHS) practices
3. Troubles are isolated by following the systematic procedures and using proper
instruments in accordance with the prescribed instructions
4. Defective parts/components are replaced with identical or recommended
appropriate equivalent ratings and soldered/mounted in accordance with the
current industry standards
5. Control settings/adjustments of repaired unit are performed in conformity with
service-manual specifications
6. Cleaning of unit is performed in accordance with standard procedures
7. Repaired units are reassembled completely and waste materials are disposed of
in accordance with environmental requirements
8. Results of troubleshooting and repair are documented properly within the
specified time
9. Enhancements and applications are installed to the unit based on customers’
request and manufacturers’ recommendation
10. Customers’ are advised/oriented on the operation of additional operator services
that maybe availed of

CONTENTS:

• Application of work safety practices and time management

• Use and maintenance of test instruments, tools, & equipment
• Schematic diagram reading skills
• Troubleshooting and Maintenance
• Analysis of troubles and isolation techniques
• Application of troubleshooting technique
• Application of substitution technique
• Soldering/desoldering and wiring/cabling techniques
• Application of work safety practices and time management
• Application of substitution technique

- 96 - CBC Consumer Electronics Servicing NC II

 CONDITION:

Students/trainees must be provided with the following:

TOOLS EQUIPMENT MATERIALS

• Screw driver assorted, • Multimeter • Solder lead
• Phillips, slotted • Oscilloscope • Cleaning brush
• Wrenches assorted • Function generator • Lead free solder
• Allen wrench/key • Personal computer • Resin core solder
• Utility knife/stripper • Bluetooth • Wire stranded, #22,
• Pliers assorted, Long • Open tool 6600/7650 (different colors)
• nose, side cutter • ESD free work bench • Silicon grease
• Test jig with mirror Back-to- • Resistors (different
• Set of torx/star bit back/one sided values)
• Hot air soldering tool • High grade magnifying • Capacitors (different
glass with lamp values)
SOFTWARE • Cell phone unit(s) and • Transformer
• N-box accessories
• Tornado Learning materials
• Twister • Books and
• Power flasher References
• Griffin • Technical manuals
• Documentation forms
• Report forms

METHODOLOGIES:

• Lecture/discussion
• Demonstration
• Self-paced instructions

ASSESSMENT METHODS:

• Written test
• Practical test
• Direct observation

CBC Consumer Electronics Servicing NC II - 97 -

What is Competency-Based Curriculum (CBC)

 A competency-based curriculum is a framework or guide for the

subsequent detailed development of competencies, associated
methodologies, training and assessment resources.

 The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.

 CBC can be developed immediately when competency standards exist.

 When competency standards do not exist, curriculum developers need

to clearly define the learning outcomes to be attained. The standard of
performance required must be appropriate to industry and occupational
needs through the industry/enterprise or specified client group
consultations.

These materials are available in both printed and electronic copies.

For more information please contact:

Technical Education and Skills Development Authority
(TESDA)
Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or
visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial
Office nearest you.