True Treadmill Manual PDF
True Treadmill Manual PDF
True Treadmill Manual PDF
Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its commercial and retail product over the years and remains the benchmark for the industry. Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio products, commercial, and residential alike. The proud manufacturing traditions of quality and the culture of innovation at TRUE has given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage. TRUEs patented Heart Rate Control technology is just one of the remarkable ways we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and fitness goals. TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the mesh seat in the recumbent bike, the Soft Step in the elliptical cross-trainers or the Soft System in our treadmills, we deliver the best. At the heart of our success is the relentless and systematic life testing of both our products and their components. We have dedicated employees who understand our philosophy is to deliver the best products in the world. Our goal is not to sell the most cardio products in the world, but to deliver the worlds best premium equipment for our customers health and fitness solutions. To own a TRUE machine is to be part of an exclusive fitness community that delivers results your results. Thank you for becoming a part of the TRUE experience.
Table of contents
Chapter 1: Safety Instructions............................................4 Chapter 2: Treadmill Overview..........................................16 Chapter 3: Display Console.................................................18 Chapter 4: Programming & Operation............................20 Chapter 5: Care & Maintenance.........................................29 Chapter 6: Troubleshooting................................................34 Chapter 7: Additional Information...................................35 IMPORTANT:
Product specifications, features & software are subject to change without notice.
For the latest news and information from TRUE Fitness please visit www.truefitness.com.
truefitness.com / 800.426.6570 / 1.636.272.7100 3
Chapter 1: Safety Instructions Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 4
GETTING STARTED
WARNING: READ ALL INSTRUCTIONS BEFORE USING THE TREADMILL. WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or attempting any maintenance activity. WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the equipments grounding conductor. Check with a qualified electrician if you are unsure about proper grounding techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is not available, a qualified electrician must install one. WARNING: Do not move the treadmill by lifting the console. Do not use the console as a handlebar during a workout. WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions: This appliance should never be left unattended when plugged in. Do not use any type of extension cord with this product. Unplug it from the outlet when not in use and before any servicing. Do not operate the treadmill while being covered with a blanket, plastic, or anything that insulates or stops airflow. 5
GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you area in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet; have a proper outlet installed by a qualified electrician.
The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug. No adaptor should be used with this product. The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be used with this product. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.
PRODUCTS
Information Sheet 2010
For example, in the United States some TRUE treadmills require a circuit rated 115 VAC, 60 Hz and 20 amps. See Figure 1. However, a home typically has 15 amp outlets. In this case, contact an electrician to install a 20 amp dedicated line prior to use. See Figure 2.
115 VAC
Standard US Residential Voltage
60 Hz
20 amps
!DANGER: Improper connection of the equipmentgrounding conductor can result in risk of electric shock. Check with a qualified electrician or service provider if you are in doubt as to whether the equipment is properly grounded or installed on a dedicated line. Seek a qualified electrician to perform any modifications to the cord or plug. TRUE is not responsible for injuries or damages as a result of cord or plug modification. !CAUTION: Place cords away from heat (such as baseboards). Use care to arrange any cord so it doesnt become an obstacle. Extension Cords Do not use an extension cord to supply power to any TRUE product. Grounded, Dedicated Line TRUE equipment must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. TRUE cords (except for cycle adapters) have an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances where you live. Do not use a ground plug adapter to adapt the power cord to a non-grounded outlet. Do not use a GFCI outlet or GFCI circuit breaker. A dedicated line will assure that adequate power is available for safe operation over the life of your TRUE Product. Voltage Voltage required for your unit is located on the serial number decal (usually on the front of the unit). Depending on where you live voltage requirements differ.
Figure 1
Parallel Slots Typical US 15 Amp Outlet Typical US 20 Amp Outlet
(Residential)
Figure 2 Figure 2
DMARRAGE
AVERTISSEMENT : LISEZ ATTENTIVEMENT CES INSTRUCTIONS AVANT DUTILISER LE TAPIS DE COURSE. AVERTISSEMENT : Pour rduire le risque dlectrocution, dbranchez systmatiquement ce produit TRUE avant toute activit de nettoyage ou dentretien. AVERTISSEMENT : Pour rduire le risque de brlure, dincendie, dlectrocution ou de blessure, il est impratif de brancher chaque produit sur une prise de courant de 110 V mise la terre. Un risque dlectrocution peut rsulter dune mauvaise connexion du fil de terre de lquipement. Faites appel un lectricien qualifi si vous ntes pas certain des techniques de mise la terre appropries. Ne modifiez pas la prise mle fournie avec ce produit. Si elle ne correspond pas la prise murale, faites installer une prise adquate par un lectricien qualifi. Votre appareil dentranement TRUE doit tre correctement mis la terre de faon rduire le risque dlectrocution en cas de fonctionnement dfectueux. Votre tapis de course est quip dun cordon dalimentation muni dun conducteur et dune fiche de mise la terre. La prise doit tre insre dans une prise correctement installe et mise la terre conformment aux rglementations et aux dcrets locaux en vigueur. Nutilisez pas dadaptateur temporaire pour brancher cette fiche une prise bipolaire en Amrique du Nord. Si vous ne possdez pas de prise de courant de 15 A mise la terre, demandez un lectricien qualifi den poser une. AVERTISSEMENT : Pour rduire le risque de brlure, dincendie, dlectrocution ou de blessure, suivez ces consignes : Ne laissez jamais cet appareil sans surveillance lorsquil est branch. Ne vous servez pas dune rallonge avec ce produit. Dbranchez-le de la prise lorsquil nest pas utilis et avant de procder des rparations. Ne faites pas fonctionner le tapis de course sil est recouvert dune couverture, dune bche en plastique ou de tout autre matriau qui empcherait la circulation de lair. truefitness.com / 800.426.6570 / 1.636.272.7100 10
11
REMARQUE : Lisez attentivement les instructions de cette fiche et du manuel dutilisation avant de brancher un cordon dalimentation TRUE sur une prise de courant. Cette fiche dinformation vous aidera identifier la tension et les cordons requis sur votre lieu dhabitation, et indique les conditions requises en matire de : Lignes ddies mises la terre Tension Cordons dalimentation Adaptateurs secteur Rallonges DANGER : Une mauvaise connexion du conducteur de protection peut entraner un risque dlectrocution. En cas de doute, demandez un lectricien qualifi ou un prestataire de services de vrifier si lquipement est bien mis la terre ou install sur une ligne ddie. Faites appel un lectricien qualifi si le cordon ou la fiche doit faire lobjet de modifications. TRUE nest pas responsable des blessures ou des dgts rsultant dune modification des cordons ou des fiches.
13
14
15
Chapter 1: Basic Safety Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 16
Belt Adjustment
Belt
Straddle Covers
17
Chapter 1: Safety Instructions Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 18
START Key
ENTER Key
19
Chapter 1: Safety Instructions Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 20
You are now the owner of the most sophisticated Heart Rate Control treadmill available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows you to do a completely hands free heart rate controlled workout using speed, grade or both. By training at a specific target heart rate, you can exercise at a more efficient cardiovascular level. The TRUE HRC system is unique because you must enter the key parameters of your workout; target heart rate, maximum speed, maximum grade, and time, prior to beginning your HRC workout. As you approach you target heart rate, the treadmills computer automatically takes over and changes the speed and/or grade automatically to keep you near your target heart rate. This gives you a completely hands free workout.
Using heart rate to control workload takes the guesswork out of your workout settings. Consult your physician before using heart rate controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the treadmill for several workouts in the manual mode while monitoring your heart rate. Compare your heart rate with how you feel to ensure your safety and comfort. You need to wear a heart rate monitoring chest strap to use heart rate control. Monitoring is not recommended when using the contact heart rate system for heart rate control workouts.
Recommendations:
Before selecting a target heart rate control workout, it is important to use the treadmill for several workouts in the manuals mode while monitoring your heart rate. You can monitor your heart rate during workouts by wearing the heart rate transmitter included with your treadmill. After you have spent some time learning how your heart responds to different levels of speed and grade, you will have a better understanding of how to select the maximum speed and maximum grade required to reach your target heart rate. Important: The CHR System should only be used at speeds of 4 mph or lower. Above this speed CHR accuracy is unreliable due to large muscle movements. Exercise with smooth body motions. Breathe smoothly and regularly, and avoid talking. (Talking will cause unrepresentative heart rate spikes of 5 to 10 bpm.) Grip the pads lightly, not tightly. Make sure your hands are clean, free of both dirt and hand lotions. When using a HRC workout, it is best to use chest strap monitoring. Heart rate based workouts work best with the extra accuracy gained from a chest strap heart rate monitoring system. truefitness.com / 800.426.6570 / 1.636.272.7100 22
This magnetized cord must be in place on the treadmill console, and should be attached to your clothing. The treadmill will not operate if the safety key is not attached.
Warm up:
At the beginning of an HRC workout, the treadmill is in full Manual Control mode. Gradually increase your work level to slowly raise your heart rate to within 10 beats per minute (bpm) of your target heart rate. The treadmill will operate as if in manual mode during the warm up stage. You control both speed and incline. You may only increase speed and grade to the present maximum values entered. It is important that you start at a low level of perceived exertion and gradually increase your work load over several minutes until you approach your target heart rate. This allows your body to adapt to your workout. Increasing work load gradually will allow you to enter the heart rate control stage without overshooting your target. keeping your heart rate within a few bpm of your target. If you are using interval HRC, the treadmill alternates between work and rest intervals.
note: Warming up too fast may cause you to overshoot your target. If this occurs it may take several
minutes before the computer software can control your heart rate. You may overshoot and undershoot for several minutes until control is achieved. Wear the heart rate transmitter, provided with your treadmill, directly against your skin, 1-2 inches below the pectoral muscles/breast line. Initially the transmission signal for heart rate may be erratic or non existent. Perspiration on your skin is necessary for proper transmission.
At the heart rate control stage the treadmill takes control of speed and incline, keeping
your heart rate within a few bpm of your target. If you are using interval HRC, the treadmill alternates between work and rest intervals.
23
At the end of your workout time or distance, the treadmill reduces workload by half and goes back into Manual Control mode, where you directly control your cool-down. Your treadmill can remember more than one workout setup for a heart rate control workout. You can select these in later workouts so you dont have to re-enter your workout parameters, which tend to stay the same from workout to workout. During workout setup, if you keep pressing ENTER you will continue to scroll through the workout setup parameters. You can press ENTER at any time to accept the current parameters and begin your workout.
While in any workout, set your current heart rate as your target heart rate by pressing the HRC CRUISE CONTROL key.
Manual Workouts:
Quick Start a manual workout by pressing START, the treadbelt starts at 0.5 mph OR: Press MANUAL Enter your time and press ENTER. or press ENTER to be prompted for a target distance. You can keep adjusting your workout setup by repeatedly pressing ENTER. Your workout starts only when you press START. Adjust speed or incline at any time by using the dedicated SPEED and INCLINE keys truefitness.com / 800.426.6570 / 1.636.272.7100 24
Hill Intervals:
Press HILL INTERVALS Key Press ENTER Use + or to adjust program level of (1-9) and press ENTER Maximum grade and speed will be displayed. Adjust time using numeric keys or + and keys and press ENTER Adjust weight using numeric keys or + and keys and press ENTER Press START to begin program
Speed Intervals:
Press SPEED INTERVALS Key Press ENTER Use + or to adjust program level of (1-9) and press ENTER Maximum grade and speed will be displayed. Adjust time using numeric keys or + and keys and press ENTER Adjust weight using numeric keys or + and keys and press ENTER Press START to begin program
25
LEG SHAPER
Press LEG SHAPER Key Press ENTER Use + or to adjust program level of (1-9) and press ENTER Maximum grade and speed will be displayed. Adjust time using numeric keys or + and keys and press ENTER Adjust weight using numeric keys or + and keys and press ENTER Press START to begin program
CARDIO CHALLENGE:
Press CARDIO CHALLENGE Key Press ENTER Use + or to adjust program level of (1-9) and press ENTER Maximum grade and speed will be displayed. Adjust time using numeric keys or + and keys and press ENTER Adjust weight using numeric keys or + and keys and press ENTER Press START to begin program
26
During a manually-controlled workout, the PS treadmills records the changes you make to speed and incline. Your treadmill can save up to two User Programs that can be played back to use as a custom-designed workout. Note: Workout recording only takes place when the QUICK START or default MANUAL workout is used. Up to 20 changes in speed or incline cab be recorded. Each change in speed/incline must be separated by at least 30 seconds.
27
At the end of a workout, the PS treadmills provide a workout summary consisting of elapsed time, distance, calories, average heart rate, max heart rate, and average speed. The treadmill can upload the workout summary to a USB memory device providing you the ability to track your performance
At the end of a preset workout SAVE DATA +=YES -=NO will be displayed Press speed + key and INSERT USB will be displayed Insert your USB device into the console SAVING will be displayed Once the upload is complete SAVED will be displayed Remove the USB device from the console You can also save a preset workout at any time before the workout ends. Press and hold the STOP key until SAVE DATA +=YES -=NO is displayed Press speed + key and INSERT USB will be displayed Insert your USB device into the console SAVING will be displayed Once the upload is compleat SAVED will be displayed Remove the USB device from the console
-<workout_summary workout_type=Quick Start equipment_type=treadmill><model>PS800</model>-<workout> <elapsed_time>31:48</elapsed_time> <distance units=miles>01.31</distance> <calories>109</calories> <avg_heart_rate>0</avg_heart_rate> <max_heart_rate>0</max_heart_rate> <avg_speed units=mph>2.5</avg_speed></workout></workout_summary>
28
Chapter 1: Safety Instructions Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 29
Inspection:
Inspect the treadmill daily. Look and listen for slipping belts, loose fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment may be in need of service. If you notice any of these, obtain service. Important: If you determine that the treadmill needs service, make sure that the treadmill cannot be used inadvertently. Turn the unit Off, and then unplug the power cord from its power source. Remove the magnetic safety key and safety clip and store it in a safe place. Make sure other users know that the treadmill needs service. Check for worn, frayed or missing safety lanyards. Replace missing or worn safety lanyards immediately. Do not exercise on the treadmill without attaching the safety clip to your clothing. To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.
30
31
Treadmill Lubrication:
For average use of your treadmill, TRUE recommends you lubricate under the treadbelt once per year. For heavy use, which is more than 10 hours per week, TRUE recommends lubricating every three months. The TRUE treadmill you have purchased may be designed with a premium orthopedic belt. This belt provides additional comfort and cushioning. Please note that your exercise regimen/activity may require you to lubricate the belt with approved TRUE Fitness lubrication more frequently than a traditional belt for premium performance. Please contact your dealer or visit www.truefitness.com to obtain the proper lubricants.
Software Update:
True Fitness may periodically release new software versions adding program functions or enhancements to your PS series treadmill, Software updates are a free service provided by True Fitness. Register your treadmills warranty at http://www.truefitness.com/support/warranty to receive notice of available software updates.. You may also call our Customer Service Department at 800.883.8783 8:30am -5:00pm CST Mon. through Fri.
32
Chapter 6: Troubleshooting
Chapter 1: Safety Instructions Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 33
Chapter 6: Troubleshooting
Basic Treadmill Troubleshooting Guide
The following are common questions that are asked. For all other inquiries we would ask that you call your local dealer/service provider in your area for support.
Q. Why will my unit not start when I press the START Key on my treadmill display? A. Make sure that your safety key is engaged. Q. What does it mean when my panel displays no lights? A. Such symptoms can be caused by:
Verify you are receiving power to your outlet by using an alternative device. It could mean that your unit is not plugged in. You will need to check the toggle switch on the front base of the unit to make sure it is in the ON position. You can check to see if your circuit breaker switch on your unit has been tripped. If so, you can reset it and the lights should reappear on your display. If it will not reset, you will need to call your local dealer or service provider to set up a service call.
Q. The upper display shows an error code or has odd characters. A. If your display has any error messages on it TRUE Fitness recommends that you contact your local dealer
or service provider to arrange a service call. The error codes are there for your protection and we do not recommend that you continue using the unit without consulting a professional.
Q. Is there any maintenance that I need to do to my treadmill? A. TRUE Fitness encourages our customers to set themselves up with a preventative maintenance contract.
These can be provided through your dealer or local service provider.
Q. How do I arrange for a service or preventative maintenance appointment? A. TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the
reason for the request before contacting anyone. Once that information has been gathered you may contact your selling dealer or local service company to set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com and use our dealer locator to obtain the contact information for the closest dealer in your area.) If you would like you may also contact TRUE Fitness customer support team by calling 800.883.8783 or e-mailing us at service@truefitness.com Monday Friday during normal business hours with any further questions or comments.
34
Chapter 1: Safety Instructions Chapter 2: Treadmill Overview Chapter 3: Display Console Chapter 4: Programming & Operation Chapter 5: Care & Maintenance Chapter 6: Troubleshooting Chapter 7: Additional Information truefitness.com / 800.426.6570 / 1.636.272.7100 35
Residential Limited Warranty PS100 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
All TRUE Fitness products are distributed by TRUE and are warranted to the original registered Product purchaser and the parts of the TRUE product (the Product) listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the period of time beginning from the original date of purchase set forth below: Cosmetics The treadmill cosmetic parts are warranted for defects in material and workmanship for six months with labor warranty to match the parts warranty period. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/ installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to paint/coatings, covers/ caps, badges, overlays, safety key and straddle covers. Labor Labor is covered for a period of one year from the date of purchase unless otherwise expressed within this limited warranty as long as a TRUE authorized service provider performs the service. Service that requires over 50 miles of travel may be subject to additional charges. Reasonable and necessary maintenance includes proper lubrication of the running deck and tread belt area as specified in the owners manual.
Frame* Drive Motor Parts Electrical Wear Items Cosmetics Labor Parts Motor Cosmetics
NOTE: Warranty valid for USA and Canada only. Frame The frame is warranted for defects in material and workmanship for as long as the original purchaser owns the Product. The frame is warranted for labor and freight (for part shipped from TRUE) for one year from date of purchase. * This limited warranty on structural frame does not include paint or coatings. Drive Motor The treadmill drive motor is warranted for defects in material and workmanship for 30 years with a one year labor warranty. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. Parts The treadmill electrical parts and wear items are warranted for defects in material and workmanship for five years with one year labor warranty. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on users physiology, age, method of use and other factors. * This limited warranty shall not apply to Software version upgrades.
Residential Limited Warranty PS100 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
Claims Procedure: TRUE Limited Warranty service may be obtained by contacting the authorized TRUE dealer from whom the Product was purchased. If the dealer from whom the Product was purchased is no longer an authorized TRUE dealer, then TRUE Limited Warranty service may be obtained by contacting TRUE directly at: TRUE Fitness, Service Department 865 Hoff Road, St. Louis, MO 63366 1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST) The above Limited Warranty is subject to and will be in accordance with the conditions set forth below: 1. This Limited Warranty can be processed only if the Warranty Registration Form is completed on-line; or if the attached form is filled in, signed by the original purchaser and mailed to TRUE within 30 days of purchasers receipt of this Product. The serial number must be intact on the Product for this Limited Warranty to be valid. 2. This Limited Warranty applies to the product only while the Product remains in the possession of the original purchaser and is not transferable. 3. This Limited Warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this Limited Warranty will be void unless the written authorization of TRUE is first obtained). 4. This Limited Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance (as referenced in the owners manual.) 5. This Limited Warranty applies only to the cost of repair or replacement of parts and does not include labor (beyond the above warranty period), transportation, service, return and freight charges associated therewith expressly specified herein. 6. This Limited Warranty shall not apply to: Service calls to correct installation of the equipment or instruction to owners on how to use the equipment; or any labor costs incurred beyond the applicable labor warranty period. 7. This Limited Warranty is in lieu of all warranties, express or implied, and in lieu of all other obligations or liabilities on the part of TRUE, under no circumstances shall TRUE be liable by virtue of this Limited Warranty or otherwise from damage to any person or property whatsoever for any special, indirect, incidental, secondary or consequential losses, damages or expenses in connection with exercise products. Any implied warranty is limited in duration to the time period covered by the Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion may not apply to you. This Limited Warranty grants you specific legal rights and you may also have other rights, which vary from state to state. NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS: Warranty labor reimbursement or warranty parts rights may not be transferred to, reassigned to, a third party without the express written consent of TRUE. Even jobbing out warranty labor requires TRUEs written approval.
Your serial number will be located on the front of the treadmill motor cover. Example of Serial Number Sticker
011208
6. Do you plan to purchase more fitness equipment in the next 6-12 months? ____ Yes ____ No 7. If you answered yes to question 6, what type do you plan to purchase? ____ a. Treadmill ____ b. Elliptical ____ c. Stationary Bike ____ d. Free Weights ____ e. Gym ____ c. Other_______________ 8. What is your annual household income? (Optional) ____ a. Under $50,000 ____ b. $50,000 - $75,000 ____ c. $75,000 - $100,000 ____ d. $100,000 - $150,000 ____ e. $150,000+ 9. You are a valued customer of TRUE and your suggestions allow us to continually improve your experience. Is there anything else you would like us to know? Please explain:
State
ZIP
3. Do you currently belong to a health club? ____ a. Yes ____ b. No 4. Your age group: ____ a. Under 25 ____ c. 36-45 ____ e. 56-65
5. What was the primary reason you bought a TRUE product? (Check only one) ____ a. Design/Appearance ____ b. Dealer ____ c. Price ____ d. Ease of Operation ____ e. Quality of Construction ____ f. Size ____ g. Reputation ____ h. Warranty ____ i. Friend/Family Recommendation
Your serial number will be located on the front of the treadmill motor cover. Example of Serial Number Sticker
011208
Residential Limited Warranty PS300 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
All TRUE Fitness products are distributed by TRUE and are warranted to the original registered Product purchaser and the parts of the TRUE product (the Product) listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the period of time beginning from the original date of purchase set forth below: Cosmetics The treadmill cosmetic parts are warranted for defects in material and workmanship for six months with labor warranty to match the parts warranty period. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/ installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to paint/coatings, covers/ caps, badges, overlays, safety key and straddle covers. Labor Labor is covered for a period of one year from the date of purchase unless otherwise expressed within this limited warranty as long as a TRUE authorized service provider performs the service. Service that requires over 50 miles of travel may be subject to additional charges. Reasonable and necessary maintenance includes proper lubrication of the running deck and tread belt area as specified in the owners manual.
Frame* Drive Motor Parts Electrical Wear Items Cosmetics Labor Parts Motor Cosmetics
NOTE: Warranty valid for USA and Canada only. Frame The frame is warranted for defects in material and workmanship for as long as the original purchaser owns the Product. The frame is warranted for labor and freight (for part shipped from TRUE) for one year from date of purchase. * This limited warranty on structural frame does not include paint or coatings. Drive Motor The treadmill drive motor is warranted for defects in material and workmanship for 30 years with a one year labor warranty. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. Parts The treadmill electrical parts and wear items are warranted for defects in material and workmanship for seven years with one year labor warranty. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on users physiology, age, method of use and other factors. * This limited warranty shall not apply to Software version upgrades.
Residential Limited Warranty PS300 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
Claims Procedure: TRUE Limited Warranty service may be obtained by contacting the authorized TRUE dealer from whom the Product was purchased. If the dealer from whom the Product was purchased is no longer an authorized TRUE dealer, then TRUE Limited Warranty service may be obtained by contacting TRUE directly at: TRUE Fitness, Service Department 865 Hoff Road, St. Louis, MO 63366 1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST) The above Limited Warranty is subject to and will be in accordance with the conditions set forth below: 1. This Limited Warranty can be processed only if the Warranty Registration Form is completed on-line; or if the attached form is filled in, signed by the original purchaser and mailed to TRUE within 30 days of purchasers receipt of this Product. The serial number must be intact on the Product for this Limited Warranty to be valid. 2. This Limited Warranty applies to the product only while the Product remains in the possession of the original purchaser and is not transferable. 3. This Limited Warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this Limited Warranty will be void unless the written authorization of TRUE is first obtained). 4. This Limited Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance (as referenced in the owners manual.) 5. This Limited Warranty applies only to the cost of repair or replacement of parts and does not include labor (beyond the above warranty period), transportation, service, return and freight charges associated therewith expressly specified herein. 6. This Limited Warranty shall not apply to: Service calls to correct installation of the equipment or instruction to owners on how to use the equipment; or any labor costs incurred beyond the applicable labor warranty period. 7. This Limited Warranty is in lieu of all warranties, express or implied, and in lieu of all other obligations or liabilities on the part of TRUE, under no circumstances shall TRUE be liable by virtue of this Limited Warranty or otherwise from damage to any person or property whatsoever for any special, indirect, incidental, secondary or consequential losses, damages or expenses in connection with exercise products. Any implied warranty is limited in duration to the time period covered by the Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion may not apply to you. This Limited Warranty grants you specific legal rights and you may also have other rights, which vary from state to state. NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS: Warranty labor reimbursement or warranty parts rights may not be transferred to, reassigned to, a third party without the express written consent of TRUE. Even jobbing out warranty labor requires TRUEs written approval.
Your serial number will be located on the front of the treadmill motor cover. Example of Serial Number Sticker
011208
6. Do you plan to purchase more fitness equipment in the next 6-12 months? ____ Yes ____ No 7. If you answered yes to question 6, what type do you plan to purchase? ____ a. Treadmill ____ b. Elliptical ____ c. Stationary Bike ____ d. Free Weights ____ e. Gym ____ c. Other_______________ 8. What is your annual household income? (Optional) ____ a. Under $50,000 ____ b. $50,000 - $75,000 ____ c. $75,000 - $100,000 ____ d. $100,000 - $150,000 ____ e. $150,000+ 9. You are a valued customer of TRUE and your suggestions allow us to continually improve your experience. Is there anything else you would like us to know? Please explain:
State
ZIP
3. Do you currently belong to a health club? ____ a. Yes ____ b. No 4. Your age group: ____ a. Under 25 ____ c. 36-45 ____ e. 56-65
5. What was the primary reason you bought a TRUE product? (Check only one) ____ a. Design/Appearance ____ b. Dealer ____ c. Price ____ d. Ease of Operation ____ e. Quality of Construction ____ f. Size ____ g. Reputation ____ h. Warranty ____ i. Friend/Family Recommendation
Your serial number will be located on the front of the treadmill motor cover. Example of Serial Number Sticker
011208
Residential Limited Warranty PS800 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
All TRUE Fitness products are distributed by TRUE and are warranted to the original registered Product purchaser and the parts of the TRUE product (the Product) listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the period of time beginning from the original date of purchase set forth below: Cosmetics The treadmill cosmetic parts are warranted for defects in material and workmanship for six months with labor warranty to match the parts warranty period. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/ installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to paint/coatings, covers/ caps, badges, overlays, safety key and straddle covers. Labor Labor is covered for a period of one year from the date of purchase unless otherwise expressed within this limited warranty as long as a TRUE authorized service provider performs the service. Service that requires over 50 miles of travel may be subject to additional charges. Reasonable and necessary maintenance includes proper lubrication of the running deck and tread belt area as specified in the owners manual.
Frame* Drive Motor Parts Electrical Wear Items Cosmetics Labor Parts Motor Cosmetics
NOTE: Warranty valid for USA and Canada only. Frame The frame is warranted for defects in material and workmanship for as long as the original purchaser owns the Product. The frame is warranted for labor and freight (for part shipped from TRUE) for one year from date of purchase. * This limited warranty on structural frame does not include paint or coatings. Drive Motor The treadmill drive motor is warranted for defects in material and workmanship for 30 years with a one year labor warranty. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. Parts The treadmill electrical parts and wear items are warranted for defects in material and workmanship for ten years with one year labor warranty. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on users physiology, age, method of use and other factors. * This limited warranty shall not apply to Software version upgrades.
Residential Limited Warranty PS800 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
Claims Procedure: TRUE Limited Warranty service may be obtained by contacting the authorized TRUE dealer from whom the Product was purchased. If the dealer from whom the Product was purchased is no longer an authorized TRUE dealer, then TRUE Limited Warranty service may be obtained by contacting TRUE directly at: TRUE Fitness, Service Department 865 Hoff Road, St. Louis, MO 63366 1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST) The above Limited Warranty is subject to and will be in accordance with the conditions set forth below: 1. This Limited Warranty can be processed only if the Warranty Registration Form is completed on-line; or if the attached form is filled in, signed by the original purchaser and mailed to TRUE within 30 days of purchasers receipt of this Product. The serial number must be intact on the Product for this Limited Warranty to be valid. 2. This Limited Warranty applies to the product only while the Product remains in the possession of the original purchaser and is not transferable. 3. This Limited Warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this Limited Warranty will be void unless the written authorization of TRUE is first obtained). 4. This Limited Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owners manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance (as referenced in the owners manual.) 5. This Limited Warranty applies only to the cost of repair or replacement of parts and does not include labor (beyond the above warranty period), transportation, service, return and freight charges associated therewith expressly specified herein. 6. This Limited Warranty shall not apply to: Service calls to correct installation of the equipment or instruction to owners on how to use the equipment; or any labor costs incurred beyond the applicable labor warranty period. 7. This Limited Warranty is in lieu of all warranties, express or implied, and in lieu of all other obligations or liabilities on the part of TRUE, under no circumstances shall TRUE be liable by virtue of this Limited Warranty or otherwise from damage to any person or property whatsoever for any special, indirect, incidental, secondary or consequential losses, damages or expenses in connection with exercise products. Any implied warranty is limited in duration to the time period covered by the Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion may not apply to you. This Limited Warranty grants you specific legal rights and you may also have other rights, which vary from state to state. NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS: Warranty labor reimbursement or warranty parts rights may not be transferred to, reassigned to, a third party without the express written consent of TRUE. Even jobbing out warranty labor requires TRUEs written approval.
Your serial number will be located on the front of the treadmill motor cover. Example of Serial Number Sticker
011208
6. Do you plan to purchase more fitness equipment in the next 6-12 months? ____ Yes ____ No 7. If you answered yes to question 6, what type do you plan to purchase? ____ a. Treadmill ____ b. Elliptical ____ c. Stationary Bike ____ d. Free Weights ____ e. Gym ____ c. Other_______________ 8. What is your annual household income? (Optional) ____ a. Under $50,000 ____ b. $50,000 - $75,000 ____ c. $75,000 - $100,000 ____ d. $100,000 - $150,000 ____ e. $150,000+ 9. You are a valued customer of TRUE and your suggestions allow us to continually improve your experience. Is there anything else you would like us to know? Please explain:
State
ZIP
3. Do you currently belong to a health club? ____ a. Yes ____ b. No 4. Your age group: ____ a. Under 25 ____ c. 36-45 ____ e. 56-65
5. What was the primary reason you bought a TRUE product? (Check only one) ____ a. Design/Appearance ____ b. Dealer ____ c. Price ____ d. Ease of Operation ____ e. Quality of Construction ____ f. Size ____ g. Reputation ____ h. Warranty ____ i. Friend/Family Recommendation
Your serial number will be located on the front of the treadmill motor cover. Example of Serial Number Sticker
011208
45