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    Chapter 1 Introduction

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    juerul
    I/O psychology is the study of behavior in work settings and the application of psychology principles to change work behavior. It has two objectives: to conduct research to increase understanding of work behavior, and to apply that knowledge to improve work behavior, environment, and worker well-being. The roots of I/O psychology began around the early 20th century with Frederick Taylor's scientific management approach. During World War I, intelligence tests were developed for military recruits. The Hawthorne studies in the 1930s examined the effects of physical environment on productivity. World War II contributed to the growth of I/O psychology through developing assessment tools and addressing human factors. Today, key trends include changing nature of work, expanding focus on human resources,

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    Chapter 1 Introduction

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    juerul
    109 views18 pages
    I/O psychology is the study of behavior in work settings and the application of psychology principles to change work behavior. It has two objectives: to conduct research to increase understanding of work behavior, and to apply that knowledge to improve work behavior, environment, and worker well-being. The roots of I/O psychology began around the early 20th century with Frederick Taylor's scientific management approach. During World War I, intelligence tests were developed for military recruits. The Hawthorne studies in the 1930s examined the effects of physical environment on productivity. World War II contributed to the growth of I/O psychology through developing assessment tools and addressing human factors. Today, key trends include changing nature of work, expanding focus on human resources,

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    Komunkasi

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    I/O psychology is the study of behavior in work settings and the application of psychology principles to change work behavior. It has two objectives: to conduct research to increase understanding of work behavior, and to apply that knowledge to improve work behavior, environment, and worker well-being. The roots of I/O psychology began around the early 20th century with Frederick Taylor's scientific management approach. During World War I, intelligence tests were developed for military recruits. The Hawthorne studies in the 1930s examined the effects of physical environment on productivity. World War II contributed to the growth of I/O psychology through developing assessment tools and addressing human factors. Today, key trends include changing nature of work, expanding focus on human resources,

    Copyright:

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    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    109 views18 pages

    Chapter 1 Introduction

    Uploaded by

    juerul
    I/O psychology is the study of behavior in work settings and the application of psychology principles to change work behavior. It has two objectives: to conduct research to increase understanding of work behavior, and to apply that knowledge to improve work behavior, environment, and worker well-being. The roots of I/O psychology began around the early 20th century with Frederick Taylor's scientific management approach. During World War I, intelligence tests were developed for military recruits. The Hawthorne studies in the 1930s examined the effects of physical environment on productivity. World War II contributed to the growth of I/O psychology through developing assessment tools and addressing human factors. Today, key trends include changing nature of work, expanding focus on human resources,

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    of 18

    CHAPTER 1 Introduction: Definitions and History

    What is Industrial/ Organizational Psychology?


    Psychology is the study of behavior and mental processes. Industrial/organizational (I/O) psychology is the specialty area within psychology that is concerned with: The study of behavior in work settings. The application of psychology principles to change work behavior.

    The Science and Practice of Industrial/Organizational Psychology


    I/O psychology has two objectives: 1. To conduct research in an effort to increase our knowledge and understanding of human work behavior.
    1.

    To apply that knowledge to improve work behavior, the work environment, and the psychological conditions of the worker.

    Discuss the multidisciplinary nature of I/O psychology and how various disciplines may be interested in the study of work behavior.

    The Roots and Early History of Industrial/Organizational Psychology

    Around the turn of the 20th century, Frederick Taylor, an engineer, believed that scientific principles could be applied to the study of work behavior.

    Scientific management, a movement started by Taylor, was a method of using scientific principles to improve the efficiency and productivity of jobs.

    The Roots and Early History of Industrial/Organizational Psychology

    Taylor developed time-and-motion studies procedures in which work tasks are broken down into simple component movements timed to develop a more efficient method for performing the tasks.

    Discuss methods you have developed to improve the efficiency of your work performance.

    The Roots and Early History of Industrial/Organizational Psychology


    During World War I, Robert Yerkes worked with the U.S. Army to develop intelligence tests for army recruits. The Army Alpha and Beta tests represented the first mass testing efforts.

    Why the developments of testing and assessment during the World War is important?

    The Great Depression Years and World War II


    Because of the economic depression during the 1930s, fewer opportunities existed for industrial psychologists. However, a group of Harvard psychologists conducted studies at the Western Electric Company in Hawthorne, Illinois.

    The Great Depression Years and World War II


    Elton Mayo and his colleagues examined the effects of the physical environment on worker productivity. In one particular study, they examined the effect of lighting on worker productivity. Results of the study found that productivity increased regardless of level of lighting.

    The Great Depression Years and World War II The Hawthorne effect refers to changes in behavior occurring as a function of participants knowledge that they are being observed and their expectations concerning their role as research participants.

    The Great Depression Years and World War II


    The human relations movement was a movement based on the studies of Elton Mayo that emphasizes the importance of social factors in influencing work performance. Worker morale

    Discuss the importance of using scientific research* methods in the study of work behavior.

    * Application of scientific method to the investigation of relationships among natural phenomenon, or to solve a problem.

    The Great Depression Years and World War II


    World War II contributed greatly to the growth of I/O psychology. State-of-the-art machinery lead to a need for human factors psychologists. The Army General Classification Test was developed.

    Industrial/Organizational Psychology Today and in the Future Four Trends First trend: The changing nature of work
    Organizational downsizing refers to the strategy of reducing an organizations workforce to improve organizational efficiency and/or competitiveness.

    Second trend: Expanding focus on human resources


    Competition for highly-skilled workers Growing number of low-skilled workers in the service industry

    Industrial/Organizational Psychology Today and in the Future


    Third trend: Increasing diversity in the workforce Workforce is becoming more diverse Women make up two thirds of all entering workers in the labor market. Ethnic minority group members make up one third of all entering workers.

    Industrial/Organizational Psychology Today and in the Future Fourth trend: Increasing globalization of business More businesses are focusing on the global economy. Potential issues for worker training

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