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    Questionnaire

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    blueswan
    This document is a questionnaire about cross-cultural communication and misunderstandings. It contains 10 questions for participants about their cultural background, experiences with cross-cultural communication, potential causes of misunderstandings like language barriers or cultural differences, and perceptions of communicating with those from different cultures. The questions include multiple choice, rating scales, and opportunities for written explanations. The goal is to understand cross-cultural communication challenges and how language and culture can impact misunderstandings.

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    Questionnaire

    Uploaded by

    blueswan
    9K views3 pages
    This document is a questionnaire about cross-cultural communication and misunderstandings. It contains 10 questions for participants about their cultural background, experiences with cross-cultural communication, potential causes of misunderstandings like language barriers or cultural differences, and perceptions of communicating with those from different cultures. The questions include multiple choice, rating scales, and opportunities for written explanations. The goal is to understand cross-cultural communication challenges and how language and culture can impact misunderstandings.

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    This document is a questionnaire about cross-cultural communication and misunderstandings. It contains 10 questions for participants about their cultural background, experiences with cross-cultural communication, potential causes of misunderstandings like language barriers or cultural differences, and perceptions of communicating with those from different cultures. The questions include multiple choice, rating scales, and opportunities for written explanations. The goal is to understand cross-cultural communication challenges and how language and culture can impact misunderstandings.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    9K views3 pages

    Questionnaire

    Uploaded by

    blueswan
    This document is a questionnaire about cross-cultural communication and misunderstandings. It contains 10 questions for participants about their cultural background, experiences with cross-cultural communication, potential causes of misunderstandings like language barriers or cultural differences, and perceptions of communicating with those from different cultures. The questions include multiple choice, rating scales, and opportunities for written explanations. The goal is to understand cross-cultural communication challenges and how language and culture can impact misunderstandings.

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    QUESTIONNAIRE

    Misunderstandings in Cross-cultural Communication

    Note: This is a check-list type of questionnaire. While answering the questions, you can check
    more than one answer if necessary. If you are choosing the “other” option, you may write
    your explanation briefly next to it. The questions 8 and 9 are lickert-scale type of questions.
    So, choose the best option in those questions.

    Your name & surname: ____________________________

    1) Can you please write which nation/cultural background are you from?

    ___________________

    2) Have you ever communicated with someone from another nation/cultural background?

    ____No
    ____Yes, indirectly. (online, on phone, by written ways, etc.)
    ____Yes, directly. (face-to-face)
    ____Other:

    3) Have you ever been in a cross-cultural communication which ended up in


    misunderstanding?

    ____No
    ____Yes, I misunderstood the person I talked to.
    ____Yes, I was misunderstood.
    ____Other:

    4) In cross-cultural communication, have you ever misunderstood someone and/or been


    misunderstood due to the causes indicated below? Check the applicable one(s).

    ____Verbal misunderstandings (misunderstanding the words/language used)


    ____Vocal misunderstandings (misunderstanding what is indicated due to the tone of voice)
    ____Non-verbal misunderstandings (misunderstanding the body language/gestures etc.)
    ____None
    ____Other:
    5) In daily life cross-cultural communication, which type of misunderstanding below do you
    think is more common? Check the applicable one(s).

    ____Verbal misunderstandings (misunderstanding the words/language used)


    ____Vocal misunderstandings (misunderstanding what is indicated due to the tone of voice)
    ____Non-verbal misunderstandings (misunderstanding the body language/gestures etc.)
    ____Other:

    6) In cross cultural communication, what is more important to you in order not to cause
    misunderstandings? Check the applicable one(s).

    ____Right choice of words


    ____Right use of voice
    ____Right use of body language (including facial expressions, gestures, etc.)
    ____None
    ____Other:

    7) Do you think that speaking in the same language can overcome the misunderstandings in
    cross-cultural communication?

    ____Yes, speaking the same language is enough.


    ____Yes, if the language is spoken fluently it is enough.
    ____No, even if the language is spoken fluently it is not enough.
    ____Other:

    8) While communicating with someone in the same language, I think his/her cultural
    background is important. (Choose the most appropriate one, circle the number under it.)

    Always Usually Sometimes Seldom Never


    5 4 3 2 1

    9) When different cultural backgrounds are involved, I feel like there are communicating
    barriers between me and the people I am communicating with. (Choose the most appropriate
    one, circle the number under it.)

    Always Usually Sometimes Seldom Never


    5 4 3 2 1
    10) If you feel as if there are communicating barriers, what do you think the main reason(s)
    is?

    ____Language related (not speaking the same language, not speaking a mutual language fluently,
    foreign accent, using wrong words, expressions, etc.)
    ____Culture related (being from very different cultural background, having different expressions,
    gestures, etc.)
    ____None
    ____Other:

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