TP11 Supplier Evaluation System MTUFN
TP11 Supplier Evaluation System MTUFN
TP11 Supplier Evaluation System MTUFN
SES
Supplier Evaluation System
QLPE
2014/01 TPML, Ralf Muelller Page 1 of 8
Definition The Supplier Evaluation System (SES) of MTU Friedrichshafen GmbH is used for target suppliers. With these suppliers, MTU intends to cover most of its future procurement volume. This system was developed to form a standard basis for the evaluation of existing and potential target suppliers. Evaluation is based on major criteria including purchasing, quality, logistics and environment which are again detailed in sub-criteria. Fulfillment of these criteria is measured on a scale between 0 and 100 points by applying specific definitions. Taking into account weighting factors, this results in rates for the fulfillment of the main criteria on which the overall assessment is based. Depending on the point score, a supplier is evaluated as A, B or C-supplier (A = 100-80 points, B = 79-60 points, C = 59-0 points). B-suppliers are asked to correct any existing deficiencies. C-suppliers are asked to introduce urgent corrective measures. Repeated assessment as a C-supplier jeopardizes the target supplier status. MTU aims at maintaining long-term supplier relations with A or B suppliers.
Philosophy This supplier evaluation system is based on a philosophy which intends to find solutions, uncover potential and develop existing strengths in cooperation with the suppliers and on the basis of the results and comparative figures determined; on the other hand, it also provides for the development and implementation of solutions and alternatives for existing weaknesses. Suppliers are regarded as partners who can help counteract the ever-increasing competitive pressure.
Target The target of this supplier evaluation system is the objective and standardized evaluation of suppliers by applying the criteria referred to above. This objectivity makes it possible to directly compare suppliers with each other and thus reveals the strengths and weaknesses of individual suppliers. The system of specified evaluation criteria facilitates achievement of this target.
Main criterion
Weighting
60% 10% 10% 10% 10% 70% 10% 10% 10% 30% 30% 20% 10% 10%
____
Quality
40%
100
Sample complaints rate Rate of residual quality costs Audit Support quality Meeting delivery deadlines Supplying agreed quantities
Logistics
25%
100
automatic
manual manual manual manual manual manual manual
Purchasing
25%
100
Environment
10%
100
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Handling
Criteria which can be determined automatically are updated each month. Manual criteria are evaluated once per year (January) for the previous year and continue to be applicable for the current year until the next evaluation.
Description of Criteria
Main criterion: Quality Sub-criteria PPM - rate Sample complaints rate Rate of residual quality costs 60% 10% 10% Points 100 0-99 100 0-99 100 0-99
0 PPM
PPM rate >0 (for a description refer to page 4) Complaints rate 0 % Complaints rate >0 % (for a description refer to page 4) No residual quality costs Rate of residual quality costs proportional to incoming-goods value >0 % (for a description refer to page 4) This criterion is evaluated by the respective audit heads based on the following aspects:
10%
0-100
Number / type of complaints Organization, tidiness, cleanliness at suppliers facility Cooperation during audit Intensity of follow-up of measures (not possible with initial audits) Activities for quality improvement Certification
Support quality
(The following are taken into account: response time and quality of 8D reports; information provision/handling; pro-active approach re. quality problems; reaction to enquiries; contacts and their availability/contactability; flexibility.)
10%
100 80 60 40 20 0
Excellent cooperation and flexibility Good cooperation and flexibility Average cooperation and flexibility Below-average cooperation and flexibility Poor cooperation and flexibility Very poor cooperation and flexibility
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major goods groups. Using degressive conversion tables which orientate themselves to the average PPM rate per goods group, a point score is determined for each goods group which is then calculated proportionally to the value of incoming goods of the respective goods group before being added.
Example: 50.000 ppm for unmachined castings 50.000 ppm for machined castings Sales share of machined cast. 70*0.75 + 53*0.25 = 70 pts. = 53 pts. = 25% = 65.75 pts.
Determination of point score for sample complaints rate: The sample complaints rate is calculated by the number of quality notifications (of sample orders) in relation to the number of sample deliveries. Example: 5 samples deliveries 1 quality notification (of sample orders) 20% sample complaints rate 25 points
Determination of point score for residual quality costs: Residual quality costs are determined separately for raw materials and finished parts. Using degressive conversion tables, a prorata point score is calculated proportionally to the pro-rata value of incoming goods before the points for raw materials and finished parts are added.
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70%
1-100
Premature delivery up to five days 100 points; 10/80; 15/60; 20/40; 30/20; >30 days/1 point(s) *The aim is delivery exactly on schedule. Due to possible unforeseen problems (e.g. during transportation), a leeway of two days is granted. For delivery schedules, backlog status is also evaluated. The first time backlogs appear in the delivery schedule, 60 points are allocated (compliance with deadline and volume). The second time, 40 points are allocated in each instance. The objective for approved delivery deadlines is fixed for all suppliers at 100 points!
Automatic determination via SAP based on the following criteria: Determination of average quantity compliance of all incoming goods per month. The evaluation of purchase orders and delivery schedules is derived from the following point system:
10%
1-100
Excess supply of more than 2% 90 points; 4/80; 6/70;8/60; 10/50; 12/40; 14/30; 16/20; 18/10; 20% 1 point(s) Short supply of more than 2% 90 points; 4/80; 6/70;8/60; 10/50; 12/40; 14/30; 16/20; 18/10; 20% 1 point(s)
For delivery schedules, backlog status is also evaluated. The first time backlogs appear in the delivery schedule, 60 points are allocated (compliance with deadline and volume). The second time, 40 points are allocated in each instance.
10%
0-100
No. of quality reports logistic in relation to no. of deliveries 0% - 10% claimed deliveries 100 points to 0 points > linear evaluation; 10% of claimed deliveries = 0 points
Support Logistics
(taken into account: batch size; reacquisition times, packaging requirements; proactive management of product start-up/changes; process integration - supplier adapts to meet MTU requirements and achieves high level of process consistency; provision/handling of information; pro-active approach to supply problems; reaction to enquiries; processing of reminders/warnings; contacts and their availability / contactability; flexibility re. short-notice requests, delivery call-offs, direct call-offs.)
100 80 60 10% 40 20
Excellent cooperation and flexibility Good cooperation and flexibility Average cooperation and flexibility Below-average cooperation and flexibility Poor cooperation and flexibility
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Price level
30%
30%
20%
Rating
Financial stability is proved or ensured via affiliation with Group. Financial stability seems to be ensured subjectively. No verified information available Deliveries to MTU only against cash in advance or bank guaranties. Or: Suppliers who have been rated as critical. Supplier is involved in insolvency proceedings! Excellent cooperation and flexibility Very good cooperation with SEmL ; frequently makes own proposals Good cooperation and flexibility Good cooperation with SEmL; occasionally makes own proposals Average cooperation and flexibility Cooperation with SEmL, shows own initiative now and then Below-average cooperation and flexibility Below-average cooperation with SEmL, hardly any own initiative Poor cooperation and flexibility Poor cooperation with SEmL, no own initiative Very poor cooperation and flexibility No cooperation with SEmL AAA AA A BBB BB B C, D
Financial stability
10%
40
20
10%
60 40 20 0
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Environmental certification available (ISO14001, EMAS ) Environmental certification aimed for within 18 months or MTU audit re. environment OK. Compliance with legislation, technological status or No information available. No identifiable environmental awareness; supplier development necessary.
Note: A 0-point score for the major criterion "Environment" will not be accepted permanently by MTU. If no activities for improvement can be observed, the business relationship will be terminated.
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Example:
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