Rice Bowl Business Plan 1824
Rice Bowl Business Plan 1824
Rice Bowl Business Plan 1824
Background
Despite the economic growth and prosperity that India as a country has
achieved over the past decade, there is one stark reality that is indisputable
this growth has been inequitable with the gap between the rich and the poor
widening and more than 75% of the population still living on less than two
dollars a day. Consequently, one of the biggest challenges today for India and
the developing world is poverty eradication.
As a historically agrarian society, one of the largest constituents of this
demographic of Indias poorest people is the farming community. Amongst
the many documented reasons for the plight of Indias farmers, one key
element is the lack of a fair price for their goods sold. Currently, small and
medium scale farmers typically sell their produce to kirana or middlemen,
who capture inequitable value in the value chain by capitalizing on farmers
lack of price information and low bargaining power.
Rice Bowls vision is the eradication of poverty through equitable and fair
development. Our mission is to provide sustainable livelihoods for farmers in
India through the creation of local markets for their products at fair prices.
We aim to achieve this through the creation of a fair market for SME farmers
in India by incorporating best practices from the fair trade movement so as to
improve farmers income levels and contribute significantly to their socioeconomic development.
We intend to do this by retailing rice as a premium fair price product to our
target market of upper middle class and high-income families in India. These
SEC A and SEC B customers will be our primary clients who will be reached
through in-store kiosks in supermarkets.
Other key stakeholders will be the farmers working through cooperatives and
partner organizations such as rice millers, supermarkets, NGOs and banks.
By linking these stakeholders together, Rice Bowl will attempt to fill a market
gap by offering farmers a fair price for their product while keeping the cost to
the consumer competitive.
With so many basmati farmers in India participating in the export market for
rice, the need for more equitable rates has been well established. Typically,
farmers have sold rice to local agents, receiving low rates which often do not
cover the cost of production. Farmers are also typically indebted to these
middlemen after taking out usurious loans to pay for basic needs (Figure 1).
Fair trade has stepped in to correct this market failure between local farmers
and the export market. By connecting farmers with consumers wiling to pay a
premium to cover both the costs of production and investment in meeting
social needs of local communities, the global fair trade movement has
successfully intervened to improve the lives of small-scale farmers.
There is a clear opportunity to bring the gains of the global fair trade
movement to the local level.
Figure 1
Strategy
Rice Bowl will achieve its mission by entering into profit-sharing arrangements
with supermarkets that will house retail kiosks selling fair trade rice (shop-inshop concept). These kiosks will specialize in high-quality, local rice and will
carry only products that have been sourced according to fair trade standards.
Rice Bowl will work closely with local NGOs, banks, cooperatives, and farmers
to support the development of fair trade markets for rice throughout India.
PRODUCTS
White Rice - Ponni and
Parboiled - Idli rice as
detailed in the Industry
Analysis section
II
III
IV
Table 1.
SERVICES
Market access: instant
cash payment for grains
upon harvest
- Market access: instant
cash payment for grains
upon harvest
- Long Term Contracts
- Market access: instant
cash payment for grains
upon harvest
- Long Term Contracts
- Extension Contracts
- Market access: instant
cash payment for grains
upon harvest
- Long Term Contracts
- Extension Contracts
- Input support
- Market access: instant
cash payment for grains
upon harvest
- Long Term Contracts
- Extension Contracts
- Input support
TIMELINE
Years 1 - 3
Year 4
Years 5 -6
Years 7 - 9
Years 9 - 11
Industry Analysis
There are around 36 main varieties of rice grown in India (although the total
varieties are estimated to be over 4,000). The annual production of rice is
around 125 million MT out of which 12 million MT is produced in Tamil Nadu
the target state for Rice Bowl.
In India, among consumers, rice is differentiated broadly under two types:
basmati and non-basmati. Aged basmati rice is retailed at a very high
premium and is usually sold to high-end restaurants and in select shops and
supermarkets. Among the non-basmati varieties, there is very little
differentiation and the prices charged are mostly based on the type of
treatment/processing1:
White rice or raw milled rice (aka polished rice): Most of the outer
layers like husk and bran are removed from the kernel through the
milling process.
Brown rice: Only the husk is removed while the bran layer (containing
all nutrients) remains, which makes it more nutritious than white rice.
Parboiled rice or sella: Raw rice treated through a process of boiling
and steaming wherein the nutrients and aroma of the bran are forced
into the rice.
The typical markup from farmer to consumer is around 47%, which means
that the farmer gets about 53% of the final selling price of rice. Interim
milling processing and milling technology are both critical for yield quality
and, therefore, can dramatically affect the final price of rice.
time. Further, Rice Bowl will provide coordination with input companies so
that the farmers get access to the best inputs necessary for them to increase
rice yields and quality. Rice Bowl will provide farmers with the following
support:
Market Analysis
Based on primary consumer research as well as data detailing consumption
habits of our target population, we have sized and segmented the market for
fair trade rice in India.
Market for Rice in India
With a population of more than one billion, India is among the largest rice
markets in the world. Rice is the primary source of carbohydrate for
approximately 65% of the population, and per capita rice consumption in
India is approximately 75 kg per year (compared to around 5 kg/person/year
in Europe)4. In many parts of India, rice forms the basis of all three meals of
the day; in South India, for example, rice is transformed into different
products customized to suit the occasion, which keeps the product interesting
and in demand throughout the year.
Market Segmentation, Target Cities and Size for Rice Bowl
According to the Indian National Census in 2001, India is comprised of 5,161
cities and towns in 35 states and union territories and almost 600 districts
4
http://www.rice-trade.com/rice-in-india.html
across the country. We have adapted the classification used by the McKinsey
Global Institute as the basis of our planning, which groups cities and towns
into 4 tiers based primarily on population.5 Tier 1 cities include the top 8 cities
with a population of over 4 million.
We further evaluated the breakdown of top cities based on SEC classification
to assess market potential. SEC classification is based on Occupation and
Education of the chief wage earner (head) of the household and has the
following classes: SECA1, A2, B1, B2, C, D, E1, E2 (see Appendix 1 for SEC
classification criteria). A SEC breakdown of the population of the 8 top cities is
given below.6 We will be using the SEC breakdown of population to build the
sales forecast.
India Consumer Outlook by SEC Classification
Tier 1 cities include the top 8 cities with a population of over 4 million; tier 2 includes 26
cities with a population of over 1 million; tier 3 includes 33 cities with populations of between
5
500,000 to 1 million; and tier 4 includes 5,094 small towns and villages .
6
India Consumer Outlook 2005. KSA Technopac.
City
Pop
'000
A1+
A1
A2
B1
Total
AB
000
B2
Greater
Mumbai
16,368
859
1,163
782
1,387
1,258
5,450
Delhi
12,791
1,016
1,258
1,102
1,264
1,287
5,927
Kolkata
13,217
817
1,117
946
1,342
1,182
5,405
Chennai
6,425
424
55 7
484
669
567
2,700
Hyderabad
5,534
575
769
520
448
443
2,754
Bangalore
5,687
411
598
331
378
507
2,225
Ahmedabad
4,519
204
265
288
452
363
1,572
Pune
3,756
243
326
223
342
284
1,418
Target Market
The primary target for Rice Bowl will be tier 1 cities since they represent a
large population base with a significant upper-middle class. We will begin with
Chennai as our entry point and test market. In segmenting the market we will
be targeting SEC A and B.
Chennai
The size of our primary target group (SEC A and B) within Chennai is around
2.7 million. Given national per capita consumption of 75 kg, this represents a
total market potential of 205,200 tons per year (or 562 tons per day) of rice
consumed by our target segment in Chennai.
Assuming that only around 5% of the SEC A and B market can be converted
to fair trade rice, it represents a market of around 28 tons per day. Since, we
will be among the first fair trade rice brands, we would attempt to capture at
least 50% of this potential market - giving us a sales target of around 14 tons
of fair trade rice per day.
(focus groups) published by Technopak Food & Grocery Retail Trends 20088,
and internet surveys pertaining to rice purchasing in India.
Personal interviews revealed the following priorities in food and grocery
purchasing habits:
The following data from the 2008 Technopak Food & Grocery Trends Report
2008 reveals important insights about customer behaviour that will be critical
for the launching of Rice Bowl:
The following table reveals that a very large portion of consumers still buy
from traditional formats (local grocer/kirana shops) even in the presence of
modern formats (supermarket, hypermarkets etc).9 However, consumers go
to modern stores for staples like rice, spices, and lentils that can be stored
and bought in bulk. On the other hand, for fresh produce, the convenience of
buying from the local grocer is still more attractive than making a trip to the
supermarket. For Rice Bowl this is a significant insight, as consumers will
travel to buy rice that is typically bought in bulk.
8
Technopak Food & Grocery Retail Trends 2008 was unveiled at Retail Conclave 2008,
February in New Delhi
9
Technopak Food & Grocery Trends 2008
The Technopak Food & Grocery Report revealed the following drivers of
loyalty toward traditional and modern stores:
The Traditional
Format Shopper
Stated Critical
Needs
Polite, courteous staff,
availability of store
staff, wide range of
brands, Fresh, high
quality stocks,
Reasonable prices,
Availability in all pack
sizes
Polite, courteous staff,
Fresh, high quality
stocks
Availability of latest
products brands
The Commitment
Drivers
Quality products,
at reasonable prices,
polite and courteous store
staff
Availability of latest
products, brands,
freshness of produce
Private labels
Modern shopping
experience
Among the consumers who bought from modern formats, the study revealed
that close to two-thirds claim that availability of high quality store
brands (private labels) is extremely important in their choice of a store.
Purchase of private labels in the last 3 months among modern format
shoppers was as high as 59%.
The Modern Format Shopper
Modern format stores are seen as a place to buy pre-processed, packaged
foods whereas dairy and other fresh perishable items are bought from
traditional format sources. The following table reveals the types of goods
purchased at modern format stores versus traditional format stores. For
example, 95% of customers say they purchase staple foods at modern format
stores and 23% of customers say they purchase staple foods at traditional
format stores10:
% of shoppers who made purchases in the last 3 months at
Products
Modern format store Traditional format store
Staple Foods
95
23
Fruits & Vegetables
55
70
Milk & fresh milk products
21
83
Other milk products
38
36
Heat & Serve / ready to
24
23
serve
10
32
37
9
18
94
21
56
72
23
10
91
15
91
13
50
95
94
95
10
10
10
9
Given the above, the following conclusions form the basis of our marketing
strategy:
Channel Selection
We have considered the following sales channels for Rice Bowl:
1. Exclusive Rice Bowl retail stores
2. Retail through kirana stores by appointing distributors
3. Retail through a kiosk in a profit-sharing arrangement with
supermarkets (shop-in-shop concept)
The key criteria used to evaluate the above options are as follows:
Scalability: ease of scaling the model nationwide and ease of day-today operations
Market penetration: potential to capture market share from existing
rice brands
Investment level to risk: the scale of investment needed vs risk of
failure
Margins over cost: mark-up less distribution, retail, promotional and
selling overheads
Competitive pressure: including concentration among modern
formats and risk of price wars
Brand building opportunities
We have used the following scale to analyze the viability of each retail
channel:
1
Most
Unfavourable
2
Unfavourable
3
Moderate
4
Favourable
5
Most
Favourable
Key Area
Exclusive Rice
Bowl Stores
Retail through
kirana stores by
appointing
distributors
Retail through
existing
supermarkets
Rice Bowl kiosk
Scalability of Business
Model
Market
Penetration
Investment level to
Risk
Margins over cost
Competitive Pressures
Brand Building
Opportunities
Summary of
Rating
2
3
5
3
2
2
4
3
4
16
19
25
Based on the analysis above, we will target the most important supermarkets
and establish a profit-sharing arrangement with them in return for visibility
and access to their customers. Rice Bowl kiosks in supermarkets will be a
low-cost alternative to setting up exclusive stores. At the same time, Rice
Bowl will have an opportunity to access existing footfalls within these stores.
Furthermore, by associating with certain supermarket chains, Rice Bowl can
get immediate access to hundreds of supermarkets across the city of Chennai,
which has approximately 451 supermarkets11.
Rice Bowl can negotiate with supermarkets on the following basis:
11
http://local.google.co.in/?hl=en&q=supermarkets&near=Chennai,+Tamil+Nadu+India&fb=
1&view=text&sa=X&oi=local_group&resnum=1&ct=more-results&cd=1
reflect green, farmer and rural imagery along with nutritious, wholesome,
and aromatic properties normally associated with rice. The kiosk will be large
enough to stock daily targets of 300 kg rice, and will have one sales person
behind the counter.
Over a period of time, Rice Bowl will aim to build a community of users to
trigger a fair trade movement within the target city of Chennai, which can
then be replicated in other cities.
Competition
The biggest competitive threat will be premium basmati rice and supermarket
private labels. As noted earlier, there is a good deal of loyalty towards
supermarket private label products in India. Given our conservative market
share estimates, however, we believe our targets are achievable. Additionally,
further research is needed regarding the perception of fair trade brands
within the target market in Chennai prior to launch in order to support
branding and communication strategies.
Operational Requirements
Farmer Level
Identify Farmer Co-operatives based on procurement target Sign MOU with
Co-operative Organize extension support services pre-seeding and through
crop life cycle Procure paddy
Miller Level
Identify Miller Sign MOU Organize paddy shipments Rice shipment to
supermarkets
Supermarket Level
Identify supermarket chains Sign MOU Install kiosks Develop
promotional material Sales
The initial phase will require personnel in the following functional areas in
order to complete the tasks mentioned above:
Sourcing: 1 person
Sales & Marketing: 2 persons
Accounting & Logistics: 1 person
Management Requirements
To achieve the growth plan outlined in Table 1, Rice Bowl will need an
experienced CEO to manage strategy, branding, and growth as well as a
proficient COO to oversee company operations. Once proven, the model will
expand beyond Chennai and additional managers will be hired.
Rice Bowls Board of Directors will also play an instrumental role in the
companys ultimate success. As noted earlier, this Board will consist of Rice
Bowls CEO, along with key stakeholders including farmers, co-operative
leaders, and strategic figures from within partnering NGOs.
Financial Requirements
Rice Bowl will seek startup funding to complete further market research and
pilot the model in Chennai. Funding in the amount of $25,000 will initially be
sourced through grants or soft loans from major foundations involved in
economic development and fair trade initiatives, such as OxFam. Follow-on
funding in the form of repayable grants or soft loans will be pursued once the
model is proven for expansion into other regions of the country. Rice Bowl will
incorporate as a Section 25 company registered under section 25(1)(a) and
(b) of the Indian Companies Act. Please refer to Appendix 3 for financial
projections.
Growing middle class: India has one of the fastest growing middleclass consumer segments in the world, predicted to reach some 583
million people by 2025. These households will see their incomes
balloon to 51.5 trillion rupees ($1.1 billion)11 times the level of today
and 58 percent of total Indian income.12
Established fair trade movement: Rice Bowl can benefit
tremendously from the existing fair trade movement and lessons
learned from pioneers in the industry. Fair trade has grown in Western
countries to represent a significant portion of sales in commodities
such as coffee, tea, and chocolate. Rice Bowl has a unique opportunity
to introduce fair trade purchasing on a local and national level through
the sale of rice.
Conclusion
As demonstrated, Rice Bowl has the potential to significantly impact the
income and welfare of small-scale rice farmers in India through the
development of a national fair trade rice movement. Building on the successes
of the existing fair trade industry and capitalizing on a quickly growing middle
class who will value quality rice and fair trade principals, Rice Bowl has a
unique opportunity to not only become a self-sustaining high-impact social
enterprise, but a profitable business in the long run.
Word count: 4930
12
Farrell, Diana and Eric Beinhocker. Next Big Spenders: Indias Middle Class.
BusinessWeek: May 19, 2007
Illiterate
School up to 4 Years
/ literate but no
formal schooling
SSC/HSC
Graduate / Post
Graduate - General
Graduate / Post
Graduate Professional
Education/
Occupation
Unskilled workers
E2
E2
E1
Skilled workers
E2
E1
B2
B2
Petty Traders
E2
B2
B2
Shop Owners
B2
B1
A2
A2
B2
B1
A2
A2
A1
B2
B2
B1
A2
A2
A1
B1
B1
A2
A2
A1
A1
A1
B2
B1
A2
A1
Entrepreneurs
Employees None
Entrepreneurs
Employees < 10
Entrepreneurs
Employees > 10
Self-employed
professionals
Clerical/Salesmen
B2
B1
B1
Supervisory level
B2
B1
A2
Officers/Executives:
Junior
B2
B1
A2
A2
6
7
8