NVR User's Manual
NVR User's Manual
NVR User's Manual
User Manual
www.xtscorp.com
Preface
Attentions:
Welcome to use our network video recorder. For your secure using, please read
this user manual carefully. The following contents are about the proper use of the
product, the prevention of danger and loss of property etc. Please be sure to
abide.
1. Installation Environment:
Please place and use this product in the environment with temperature
0-50;
The device should be placed horizontally when it is being installed and used,
avoid lean or inversion;
Do not place or install it in the high temperature, wet, dusty and sooty
places.
Keep the device away from water drop or plash. Dont put any object with
liquid inside like flower vase or any other object on the device.
To ensure the normal heat dissipation of the device, there is a fan installed
inside the device. The device should be installed in well-ventilated
environment;
The back of the DVR should be away from other devices or the wall above
6cm in order to release heat;
If the device is used in the regions with much thunder, please install lightning
protection device to avoid host or hardware breakdown by lightning stroke.
2. Attentions:
Do not touch the power switch and the NVR by wet hands or wet objects, in
order to avoid electric shock;
After installing the host, please make sure that the host and the chassis are
connected to the ground in order to avoid video and audio signal
interference and damaged by static electricity;
Ensure the voltage stability of the power supply of the NVR. Use the power
input with stable voltage value and little wave interference rather than
shutdown the NVR by disconnecting the main switch directly;
Do not drop any liquid or metal on the NVR in case short circuit inside or fire;
The device does not include any hard disk, and you need to properly install
The dust on the mainboard will cause short circuit when it is damp. In order
to ensure the long-term normal working, you should regularly dedust the
mainboard, connectors, chassis, fan and so on by a brush;
Do not disconnect the power switch directly when you want to shutdown the
NVR. You should use the shutdown button on the panel in order to avoid
damage to the hard disk;
The device system supports HDD format function. If the HDD has been used,
please take note that if it is with FAT 32 format. This NVR only supports HDD
with FAT 32 format;
To ensure the integrity of the recording data, please replace the hard disk
when it is damaged (there is disk error record in the log information).
3. Note:
The user manual is for reference only. The real object is the standard;
Please contact our technical department for the latest programs and
additional documentation.
If there is any doubt or dispute, our company reserves the right of final
explanation.
This user manual offer references to multi-series products. The specific operation
of each product will not be listed one by one. Please contact our technical
department when you have any question.
-2-
Contents
Chapter 1: Product Instruction................................................................... 5
1.1 Product Summary............................................................................. 5
1.2 Main Functions of Product............................................................... 5
Chapter 2: Installation Instruction............................................................. 6
2.1 Open-case Inspection...................................................................... 6
2.2 HDD Installation................................................................................ 6
Chapter 3: Local Operation Guide............................................................ 7
3.1 Start/Shutdown System................................................................... 7
3.2 System Login..................................................................................... 7
3.3 Menu Operation................................................................................ 8
3.3.1 Start Setup...................................................................................... 8
3.3.2 How to connect NVR with IP Camera At first, set IP camera
parameter:................................................................................................ 8
3.3.3 Display Setting............................................................................. 11
3.3.4 PTZ Setting................................................................................... 11
3.3.4.1 PTZ Control............................................................................... 12
3.3.4.2 PTZ Setting............................................................................... 12
3.3.5 System Setting............................................................................. 13
3.3.5.1 Device Parameters.................................................................. 13
3.3.5.2 Channel Parameters................................................................ 14
3.3.5.3 Network Parameters................................................................ 16
3.3.5.4 Alarm & Exception.................................................................... 18
3.3.5.5 Account Parameters................................................................ 19
3.3.5.6 HDD Settings............................................................................ 19
3.3.5.7 System Management.............................................................. 19
3.3.5.8 Device Log................................................................................ 20
3.3.6 Playback....................................................................................... 20
3.3.7 Record Backup............................................................................ 21
3.3.8 Manual Record............................................................................ 22
3.3.9 Alarm Information........................................................................ 22
3.3.10 Capture....................................................................................... 23
3.3.11 File Manager.............................................................................. 23
Chapter 4: Network Operating Instruction............................................. 24
4.1 WEB Browser Operating Instruction............................................ 24
4.1.1 Network Connection.................................................................... 24
4.1.2 ActiveX Control Installation and User Login and Logout....... 24
Chapter 5: Mobile Viewing Operating Instruction................................. 25
5.1 Client Software Obtaining.............................................................. 25
5.2 The Parameter Settings of the NVR which Supports Mobile
Surveillance............................................................................................ 25
5.3 Android Mobile System.................................................................. 26
5.4 Blackberry Mobile System............................................................. 27
5.5 Symbian Mobile System................................................................ 29
5.6 Windows Mobile System............................................................... 30
5.7 iPhone Mobile System................................................................... 31
Chapter 6: Appendix................................................................................. 34
6.1 HDD Capacity Calculation Method for Reference..................... 34
6.2 Remote Control Operation............................................................ 36
6.3 Technical Data................................................................................. 38
6.3.1 1.5U 720P/1080P Economic NVR Series................................38
6.3.2 2U 720P/1080P Economic NVR Series................................... 39
6.3.3 1.5U/2U 1080P Professional NVR Series............................... 41
6.4 Trouble Shooting............................................................................. 42
Chapter 7: DVR/NVR IE Viewing Operation Instruction for ADSL Mode
..................................................................................................................... 44
7.1 DVR setting..................................................................................... 44
7.2 Router Setting................................................................................. 45
7.3 IE Login Operations........................................................................ 46
Appendix-----FAQ of NVR........................................................................ 47
-4-
recording,
playback
and
monitoring
simultaneously,
realizing
synchronous video and audio, with advanced control technology and powerful
network data transmission ability.
Real-time Monitoring
Recording Function
Camera Control
Communication Port
Network Function
-5-
Twist off the screws on the side panel of the case and then open the cover of
the chassis.
Fix the HDD on the HDD screw whole sites of the baseboard with screws.
-6-
Click
Long press the power key on the front panel can shutdown the system(the
user should have shutdown authority)
Notice: Before changing the HDD operation, you should shutdown the device
and cut the power supply first and then operate.
3.1.3 Power Failure Recovery
When the NVR is under the recording status, if the system power is cut off or the
device is shut down forcefully, after reconnected with the power supply, the NVR
will auto-save the video before cutting and auto-recover to the previous status
and continue to work.
to pop-up the login dialog box, user input the user name: admin and password
blank(default to be blank) in the input box.
-7-
1)
2)
3)
Click Login button to login the system. User name: admin, password: blank
by default;
4)
Before connect the IP camera with NVR, please make sure that the IP addresses
of the IP camera and the NVR are in a same network section, and the main
stream and sub stream are adjusted to be the suggested values (main stream:
2048k, sub stream: 512k), otherwise, these problems may appear: the NVR
cannot search the IP camera, the image cannot be connected, the image is not
fluent, the image quality is bad and so on.
Connect the NVR with the network cable, and the switch in the LAN. After
booting, click
and enter the system configure interface to set the network
parameters including the IP address, subnet mask, network gateway of the NVR.
User can run the command ping through the PC in the LAN to ping the IP of the
NVR to see if the NVR has connected with the LAN.
-8-
Then click the right mouse button and appear the below menu:
To connect IP camera, click Search, NVR will auto search the IP cameras in
LAN, then it will appear IP camera list:
-9-
To connect certain IP camera, please select the IP camera in the below list and
double-click it, the NVR will auto fill in the IP, protocol, port of the IP camera in the
above input box. Then manually input the user name and password of this IP
camera and click save, then the image of the IP camera will appear in the
channel.
- 10 -
The device enters the real-time monitoring screen after normal booting. There are
superposed date, time, and channel name of every channel. Icons of record, 3D
positioning and alarm status will appear in the right upper corner.
Click
, the interface on the right will show:
1) Resolution: select the most appropriate resolution as needed;
2) Language: Different languages for selection (For example: Simplified Chinese,
Traditional Chinese and English).
3)
4)
modes
for
selection,
for
Rotation Interval: Setup the time interval of rotation. Tick Enable SEQ to
start rotation.
Click
will
show
the
below
interface:
- 11 -
Preset setting: first turn the camera to the needed position through the
direction buttons of the PTZ control, then select a preset number, and click
Settings button. Preset call: select a preset number which needs to be
called, and click Call button.
2)
is
added
(multi-preset
successfully
points
can
be
added). Click Delete button can delete the preset point of the cruise path.
3)
4)
- 12 -
Click
- 13 -
modified.
1)
Camera Name: You can modify the name of the specified channel.
2)
Time Format: You can select different time formats for the specified channel.
3)
Date Format: You can select different date format for the specified channel.
4)
Display Week: Can select different week display status for the specified
channel.
5)
OSD Position: You can select any position for the OSD of the specified
channel.
6)
Display Parameters: Can set the brightness, contrast, saturation and hue for
the specified channel.
7)
8)
Encoding Type: Main Stream (Normal), Sub Stream, Main Stream (Event)
for selection.
2)
3)
4)
5)
Frame Rate: Select different value from the drop-down list, the default value
is Full Frame.
6)
7)
[Schedule Record] You can set different types of record plan for each channel.
1)
Enable Recording: Tick the small box before Enable Recording will start
recording.
2)
All Day Recording: Tick the small box before All Day Recording to start all
day recording, then you can select schedule recording, motion recording,
- 14 -
4)
Advanced Settings: You can set the prerecord time and post record time.
5)
Area settings: Select the motion detection area, press the left mouse button
and drag to the area which you want to set motion detection, click OK.
2)
3)
4)
2)
3)
Area settings: Select the motion detection area, press the left mouse button
and drag to the area which you want to set motion detection, click OK.
2)
3)
4)
Area settings: Select the motion detection area, press the left mouse button
and drag to the area which you want to set motion detection, click OK.
2)
- 15 -
NIC Type: there are different network card types for selections.
2)
3)
Obtain Auto: Auto search IP function. When open DHCP, the IP/Subnet
Mask/Default Gateway cannot be set; If the current DHCP is valid, then the
IP/Subnet Mask/ Default Gateway will show the value obtained by DHCP; if
the current DHCP is invalid, IP address etc. will show 0.
4)
5)
6)
7)
8)
9)
10) Enable Wi-Fi: Tick the box before Enable Wi-Fi and click Wi-Fi, and enter
the following interface:
Click Refresh, and find the WiFi router and double click. Then input the ip
address, subnet mask, default gateway, DNS server address1 and DNS server
address 2.
11) Enable 3G: Tick the box before Enable 3G, click 3G to enter the following
interface:
a.
The access number of the China Unicom is *99# APN address is:
3GNET.
- 16 -
The access number of the China Telecom is #777 APN address is blank.
c.
12) Advance:
Confirm password.
[DDNS Settings] Through the DDNS server, there should be a PC with fixed IP
address on the internet and run this DDNS server on this PC.
1)
Select DDNS server type (There are IP Server, Dyndns, Peanuthull for
selection).
2)
3)
4)
5)
6)
7)
2)
NTP Port: This SNTP only supports TCP transmission. It is default to 123.
3)
4)
5)
2)
3)
- 17 -
Receiver: Input the email address and user name of the receiver.
5)
6)
7)
2)
Linkage: Select the way of linkage. PTZ linkage: select the channel number
and the action for linkage (preset, patrol, and pattern) to the specified point
and click ok.
3)
2)
2)
Disk Fault: When there is HDD read and write fault alarm,
3)
5)
6)
7)
Video
Signal
Exception:
When
there
is
video
signal
- 18 -
[Account Setting] You can add user, modify user, set user authority, delete
user.
1)
Add User: You can set user name, password, confirm password, user type
and bind the IP address.
2)
Modify User: You can modify the user name, password, confirm password,
user type and bind the IP address.
3)
User Privilege: You can setup the privilege of the new added user.
4)
[User Online]: View the user connected with the NVR, logging way, logging time
and IP address.
- 19 -
1.
Main Type of Log: There are All Type, Alarm, Exception and Operation for
selection.
2.
Sub Type: According to different main types, there are corresponding sub
types for selection.
3.
From: You can select the start time of a log you want to search.
4.
To: You can select the end time of a log you want to search.
5.
3.3.6 Playback
Click
- 20 -
[Search]: Select and tick the channel which you want to search the recording,
and it will auto search the recording which meet the search condition as shown in
the below picture.
1) Pause: pause the current playback image.
2) Stop: Stop the playing video.
3) Slow: Slow down the playback speed. (there are: 1/2, 1/4, 1/8, 1/16 times)
4) Fast: Accelerate playback. (there are: 2, 4, 8, 16 times)
5) Snapshot: You can capture picture in any playback channel.
6) Backup: You can backup the recording of any channel. Insert USB storage
device, click Refresh to detect the USB device. If the USB device is recognized
normally, it will be displayed in the list, then select the channel, start time and end
time, click Start, and the system will auto start backup and show the
progress.
3.3.7 Record Backup
Click
- 21 -
Insert USB storage device, click Refresh to detect the USB device. If the USB
device is recognized normally, it will be displayed in the list, then select the
channel, start time and end time, click Start, and the system will auto start
backup and show the progress.
Click
, and the interface on
the right will show:
Manual: the priority is the highest.
No matter which status each channel
is
under,
"Manual"
after
carrying
button,
all
out
the
Click
, and the interface
right will show:
on the
Single-click
on the preview channel, click Capture, you can capture
picture on any preview channel.
Click
- 23 -
The backup files in the external storage device and the capture pictures will be
displayed in the document list bar.
- 24 -
Set the IP address, subnet mask and gateway for the computer server and NVR.
Please allocate IP address in the same network segment if there is no router device
in the network. If there is router device, you just need to set corresponding gateway
and subnet mask. For the network setting, please refer to [Settings]>[Network
Parameters].
Please make sure that the IP address setting is correct. When the IP address setting
is complete, you can use the system own ping tool to check if the NVR is connected
to the network correctly.
When the NVR accesses to the network correctly, you can login and visit it through IE
browser
You can download and install IE ActiveX from NVR through the Internet. Then input
the IP address of the NVR in the IE browser, port number 5050, user name and
password, then the below interface will pop-up:
- 25 -
- 26 -
3.
Name
Function Description
Play
Snapshot
Setting
Last Group
Next Group
About
Select
Channel
PTZ
Control
Zoom
Focal
Length
Iris
4.
Use for the first time, you need to do the following settings:
- 27 -
: Return button.
Install
the
vMEye.cod
and
vMEye.alx
Click vMEye icon to run the program, then enter the initialized interface
through a initialized splash interface, which is shown as below picture:
- 28 -
- 29 -
- 30 -
PTZ Control
Zoom
Focal Length
Iris
Download and Install the package file(sisx) in the phone and then you will find the
program icon and find the vmeye in the specified directory.
2.
Click the vmeye program icon. After running the program, the below initialized
interface will appear:
Name
Function Description
Play
Snapshot
- 31 -
Exit
Full Screen
Select
Channel
PTZ Control
Zoom, Focal
Length, Iris
Click the corresponding program icon to open as shown in the picture on the right.
- 32 -
Name
Function Description
Connect and
Play
Setting
Disconnect
Select Channel
PTZ Control
Zoom
Focal Length
Iris
Snapshot
2.
button to
After successful setting, press [OK] button to enter the connection interface.
- 33 -
Run the App Store of iPhone, switch to search page, input TMeye+, in the
search bar, and find the application program package, click install. After
finish installation, the program icons will appear as shown in the below
picture:
2.
Name
Play
Snapshot
Setting
Last Group
- 34 -
Function Description
Program connects the device and start
to play the video
Capture the current image (the pictures
are saved in the picture directory of the
mobile phone by default)
Set IP address of the NVR or DDNS,
port, user name, password and device
name
Can select the channel of last group
Select Channel
PTZ Control
Zoom
Focal Length
Iris
3.
of
the
device.
Coordinating
with
Use for the first time or need to modify the parameters, please click Setting
: Return button.
- 35 -
Chapter 6: Appendix
- 36 -
qi
qi
di
8 3600 10241
256K
112M
2.6G
320K
140M
3.3G
512K
225M
5.3G
768K
337M
7.9G
1.00M
439M
10.3G
1.50M
659M
15.4G
2.00M
878M
20.6G
di
The following table shows the recording file size of the common bit rate under
constant bit rate within one hour and one day for one channel.
The second step: after confirming the time requirement of
recording, calculate the storage capacity i m one channel requires according to
formula(2), unit: MByte.
mi = qi hi Di 2
- 37 -
hi
Di
For example: the HDD capacity for recording one month for 1 channel 1.50M bit
stream. Unit GB.
mi
= 6592431=490296MB= 478GB
The third step: the total capacity (accumulating) qT for 16 channels timing
recording for a whole day. Unit: GB
qt = q16 = mi 16 =7648GB
If select 500G HDD, 16 pieces of HDD will be required to full record. User selects
appropriate HDD according to the capacity.
The fourth step: calculate the total capacity(accumulating) needed for allchannels
alarm recording(including motion detection). Unit: GB
qt a%
a%alarm occurring rate.
Alarm occurring rate:
Tn
T1 + T2 + T3 + Tn )/n T24
(n=123)
The alarm time of the Nth day(the time difference of larm end and alarm
start) Unit: h
qt
T24
24h
For example: if the alarm occurring rate a% for a month is 50%, then the alarm
recording capacity of 16 channels in one month is: Unit:GB
- 38 -
button.
Numb
Icon
Description
Number
Icon
Descriptio
REC
Record Key
13
Power On/Off
14
PLAY
Video
Window
15
I Frame
Frame
Window
16
Up
17
Down
18
Left
19
Right
Auxiliary
Last
Section
FN
STATUS/DEV
PTZ
II
OSD
Menu Key
21
ESC
Exit Key
10
Next Section
22
MENU
Menu Key
11
23
1-16
Function Key
Device Code
Key
PTZ Control
Key
Playback
Pause Key
Fast Forward
20
Enter Key
- 39 -
Channel
Series
Product Category
Chassis
Operating System
H.264/MPEG4 AVC
Image,code,quality,adjustable,variable,bitrate,and,const
ant1bitrate,optional
Dual Stream
Audio Compression
G.711
Video Standard
1080P(19201080)fps / 720P(1280720)30fps
1080P(19201080) / 720P(1280720)
- 40 -
Playback
Quality
Image Motion Detection
sensitivity
Region Cover
Voice Talkback
Recording Mode
Backup Way
Recording Storage
16ch720P
/8ch
720P+2ch 1080P
720P+4ch
1080P
/4 h 1080P
/ 9 h 1080P
9/6/4ch network
16/12/9ch network
input
audio input
audio input
4ch
Video Input
Audio Input
External
Ports
720P/
3ch
9ch
Video Output
Audio Output
720P/
Alarm Input
4ch
9ch
16ch
Alarm
1ch
1ch
4ch
Network Port
Wireless
3G, WIFI
RS485 Port
USB Port
2 USB ports
3 USB ports
Local Login
HDD Port
Power Supply
12V4A
Mobile Surveillance
Support
DC12V3.3A
(iPhone,
Windows
DC12V5A
Mobile,
BlackBerry,
25without HDD
Working Temperature
-1055
Working Humidity
10-90
Dimension
Equipment: 350mm240mm70mm
- 41 -
Outside Carton
5pcs/carton. 675mm425mm385mm
Installation Way
Desktop installation
Product Category
Chassis
Standard 2U Chassis
Operating System
H.264/MPEG4 AVC
Image,code,quality,adjustable,variable,bitrate,and,con
Dual Stream
stant1bitrate,optional
Each channel can set main stream and sub stream
Audio Compression
G.711
Video Standard
1080P(19201080)fps / 720P(1280720)30fps
1080P(19201080) / 720P(1280720)
Recording
Playback
Quality
Image Motion Detection
sensitivity
Region Cover
Voice Talkback
Recording Mode
Backup Way
Recording Storage
Video Input
External
Ports
Audio Input
Video Output
- 42 -
16ch 720P/
16/12/9ch
input
input
network
audio
Alarm Input
9ch
16ch
Alarm Output
1ch
4ch
Network Port
Wireless
3G, WIFI
RS485 Port
USB Port
2 USB ports
3 USB ports
Local Login
HDD Port
Power Supply
AC110-240V ATX
200W 50-60 Hz
50-60 Hz
Mobile Surveillance
Power Consumption
30Wwithout HDD
Working Temperature
-10+ 55
Working Humidity
10%-90%
Dimension
Equipment: 440mm450mm90mm
Wight(without HDD)
Outside Carton
2pcs/carton. 555mm545mm470mm
Installation Way
Desktop installation
Product Category
Chassis
Operating System
H.264/MPEG4 AVC
Image,code,quality,adjustable,variable,bitrate,and,
constant1bitrate,optional
Each channel can set main stream and sub stream
Audio Compression
G.711
Video Standard
1080P(19201080) 30frame/second
1080P(19201080)
- 43 -
16ch 1080P
Playback Channel
4ch
6-level sensitivity
Region Cover
Voice Talkback
Recording Mode
Backup Way
Recording Storage
16ch
16ch
External
Ports
Video Output
1ch VGA+1chHDMI
Audio Output
1ch BNC
Alarm Input
16ch
Alarm Output
4ch
Network Port
Wireless Port
RS485 Port
USB Port
3 USB port
Local Login
HDD Port
Power Supply
DC12V5A
Mobile Surveillance
Support
Power Consumption
20W(without HDD)
SATA/1
SATA+1
8 SATA +2 E-SATA
AC110-240V ATX
(iPhone
Windows
Mobile
40W(without HDD)
Working Temperature
-10 C + 55 C
Working Humidity
10%-90%
Dimension
Equipment:
Equipment:
Wight(without HDD)
Outside Carton
5pcs/catton,
2pcs/carton,
Installation Way
Desktop installation
- 44 -
Possible causes:
1. NVR is upgraded with wrong program which has caused the damage of
system software.
2. The main board is defective; please contact the supplier for maintenance.
3. HDD is defective, please replace the HDD.
Possible causes:
1.
Check if the batteries in the remote control are installed correctly, especially
the positive and negative polarity.
2.
3.
4.
Check if the remote address of the NVR matches the address of the
remote control.
Possible causes:
1.
2.
3.
Incorrect settings of PTZ decoder type, protocol, baud rate and address bit.
The quantity of the PTZ connected to the RS-485 bus is relatively big, which
causes the signal reflection, and you need to parallel connect a 120
electrical resistance in the far-end.
4.
Possible causes:
Video input format is not matched. If the camera is with NTSC format while the
NVR is with PAL format, then the preview image will be scratched.
- 45 -
Possible causes:
1.
2.
HDD data error caused by bad track and bad clusters, please detect the HDD.
If the HDD is defective, please replace the HDD.
3.
Possible causes:
1.
2.
3.
Possible causes:
1.
2.
The file system error of the backup U disk or removable hard disk.
3.
If customer connects with ADSL and need IE viewing, please do the setting as the
following:
Equipments: NVR, 1 set computer that connected with LAN, router, internet cable
Let DVR and computer both connect with internet cable. Click Star button on the
left corner of computer Run Input CMD and click ENTER key- Input
ipconfig/all and click ENTER key. Then take note for the IP information
- 46 -
IP address: the IP must be the unique and cannot conflict with other host or
workstation
Eg192.168.1.101
3)
Subnet Mask255.255.255.0
b)
c)
d)
e)
Cell Phone Port: +3 based on the device port number, eg, if the device
port is 5050, then the cell phone port is 5053
- 47 -
2.
Input the User Name and Password to login the router management
TP-LINK default user name: admin, password: admin,
3.
Click the Forwarding Rules of tool bar at the left side, some router named it
by Port Mapping, click Virtual Serverclick Adding New Items
Add the following DVR IP address to there and save it.
HTTP Port: default number 80
Device Port: default number 5050
Default Port: default number 5051
Default Port: default number 5052
Cell Phone Port: default number 5053
After finish it and click the item All entries effect
Now take Dyndns as the example, bound the dynamic IP address www.Dyndns.org
to fixed domain name. Enter Dyndns website and input the application information.
Take note the domain name after applying successfully.
Note: domain name, user name and password need to add on the DDNS setting of
DVR network setting.
Now input the applied domain in the IE browser, you can login the NVR.
Note: If you fail to login in, please try again by adding colon + http port number.
Once the download has completed, please close IE browser first before unzipping
the installation package. After installation finished, then open the IE browser and
input the domain name, login with port number, user name and password. The
default user name is admin and no password. Then you will see the DVR
monitoring image.
- 48 -
Appendix-----FAQ of NVR
1.
2.
3.
4.
5.
Q: Some channel has the recording information and the image comes
out after double clicking, but the image fails to show at the
multi-channel preview mode.
A:
Right click the image channel to bring out the main menu, then go