Resume 7
Resume 7
Resume 7
RESUME
15, Responsible for all staffs in the station administratively and functionally.
2012 TO 2012
AIR NIGERIA LTD
M M international airport lagos.
CREW CONTROLLER.
1,Prepare monthly duty roster for crew.
2,Ensure all crew members receive their roster for the next month before the end of the present
month.
3,Arrange and disburse overnight flight allowances to crew in good time.
4,Make hotel accommodation(HOTAC) arrangements for night stopping crew and ensure
hotels are paid accordingly.
5,Allocate flights to crew,carefully considering rest periods and maximum flighing hours.
6Make maximum and healthy use of available crew in the network, depending on available
aircrafts.
7, Communicate with all departments daily regarding crew and aircrafts movements.
8,Communicate with engineering department daily to know about serviceability of aircrafts.
9,Communicate with crew constantly regarding flights and aircraft swaps/ changes.
10, Plan and implement all crew official movements including back-ups in case of lateness and
emergencies, such as sudden illness(calling sick).
11,Monitor the movement of all aircrafts to ensure location at any time.
12,Arrange transport for crew in company accommodation, for pick-up and drop-off,and for
early morning stand-bys,this include crew arriving late night from flight.
13, Plan for seat for dead-heading crew.
14,Plan for crew training and retraining in good time not to disrupt flight programme.
15,Ensure crew licenses are up-dated when due.
16, Ensure operations are in accordance with Nigerian civil aviation authority.
17,Communicates with crew and all concerned departments during flight disruptions/
emergencies.
18,Ensure all crew allowances are well computed and paid when due.
Overseas all aspects of the country operations, ensuring a safe, punctual, efficient and smooth
operation.
Responsible for station agents (Duty managers, customer service/check-in agents/ramp
agents/baggage handlers etc)
Directs all activities related to country operation and coordinates all functions to ensure superior
customer service, operational integrity, and positive employee relations.
Develops schedules ensuring cost compliance and allocating needed resources.
Ensures customer service representatives are fully trained, knowledgeable and provide superior
customer service.
Ensures compliance with all Arik Air Ground Handling manuals (GHM).
Ensure all station manuals are up-dated regularly.
Ensure compliance with international, federal, state, and local aviation regulations.
Identify and manage station problems, investigate and provide recommendations for operational
efficiency.
Makes yearly plans and budgets for staff training, materials, equipments, and report deviations with
reasons.
Initiate service recovery efforts in the event of operational irregularities in cooperation with
operations control centre..
Negotiate and manage airport specific contracts and follow-up service compliance in accordance
with existing contracts.
Verify and approve all station related invoices and deal with any irregularity.
Involved in recruitment, Initiatives, disciplinary hearings, training, development and motivational
exercises for the station staff.
Provide leadership and guidance to the ground handling agents and Arik air staff.
Represent Arik Air in all airport related functions and liaise with airport authorities.
Ensure that all station statistics and budgets reach management on time.
Perform other duties as may be required by the company.
Reporting to General Manager,Ground Operations,Arik Air Ltd Lagos, Nigeria.
Represents The Chairman/and managing Director in all transactions in Ghana.
Liaise with government agencies and sub contractors, to ensure that Airline standard is upheld
Oversees and controls all management/administrative issues in Ghana.
Control and manage the entire operations of Arik Airline in Kotoka International Airport, Accra,
Ghana.
Innovate processes, marketing strategies and put in controls in the system to maximse profit.
Study proposals from travel/sales agents,investigate and grant approval as necessary.
Prepare and sign out sales agreements between Arik air and travel agents in Ghana, this
include addendums emanating from contract amendment.
Reconcile forthnightly with travel agents on submission of sales report, and issue mannual
ticket stock depending on sales rate.
Communicate with agents/passengers in case of flight cancellation and/or undue flight delays.
Meet with Travel agents regularly to proffer solution to any challenges they may be facing in
selling the airline ticket.
Liase with travel agents to ensure revenue from ticket sales is remitted to the airline by the
30th of the month of sale or 15th of the month following month of sale,in accordance with the
provisions laid down by the airline.
EDUCATION
INSTITUTION
1985-1990.
QUALIFICATION.
Bsc.Pure and Industrial Chemistry.
TRAINING.
IATA Station Management(IATA)
IATA Cargo Marketing.(IATA)
Emirates Introduction To Civil Aviation(EMIRATES DUBAI)
Airside Load Management.(EMIRATES DUBAI)
Ramp Services 1 (Load Processing & Handling).(EMIRATES DUBAI)
Standard Fares and Ticketing.(EMIRATES DUBAI)
Dangerous Goods handling (DGR).(EMIRATES DUBAI)
Microsoft certified professional(MCP).
Basic First Aid Training/Refreshers.
Explosive Devices Awareness Training.(incendary bombs).(EMIRATES DUBAI)
Load Control(Aircraft Weight and Balance.(AIR NIGERIA).
STRENGTHS
Team Player.
Result oriented
Loyalty.
SPECIAL SKILLS
Maturity in handling people and issues.
Ability to work without supervision in a challenging environment.
Ability to remain calm, and work under pressure.
Exellent communication and interpersonal skills.
Adaptability and commitment to achieve.
Persuasive.
Ability to develop working partnerships with all departments and related organizations.
Attention to details and quality.
Team player and leader.
Leadership and motivation.
Directing and developing staff.
BIO-DATA
Sex--------------------Male
Date of Birth --------15th may 1961.
Place of birth----------Lagos.
Nationality-----------Nigerian.
Marital Status---------|Married.
REFERENCE:
1) Olusoji Awosika
Ground Operations
Arik Air Ltd.
Murtallah Mohammed Airport
Local Wing Ikeja.lagos, Nigeria.
E-mail olusoji.awosika@arikair.com
Tel; +2348063222668
2)Captain Mathew Ekeinde
PAN AFRICAN AIRLINE
Murtallah Mohammed, Airport
Ikeja- Lagos.
08033151296.