Resume of Leo - Trainer09

Leonard C.
Walker III
803 Karen ct #203• Laurel, Md. 20707
Leonardw0933@yahoo.com • (301) 254-8648
MANAGEMENT PROFILE
Operations Oversight • Team Leadership & Training • Conflict &
Dispute Resolution
Highly accomplished professional with diverse experience. Poised to transition with a solid background to
excel in an executive or management position. Offer outstanding team leadership, behavioral management,
and conflict resolution skills. Exceptionally organized and disciplined; possess well-developed
interpersonal skills and the ability to motivate and direct others in a supportive, cooperative team
environment. Business administration expertise; coordinate with management, cross-functional teams and
vendors in the execution of daily tasks and functions. Generate and maintain records and reports, secure
equipment and supplies, and comply with all company policies and regulations.
CORE COMPETENCIES
• Team Leadership & Training • Operations Management • Policy & Procedure Administration
• Cross-functional Team Coordination • Conflict & Dispute Resolution • Time & Behavior
Management
• Community Outreach & Service • Vendor Relationships • Counseling &
Coaching
Southern Management Corporation – College Park, Md., 2001-Present

Serve as Process Administrator for Lease Process Center
Junior Processor 2001- 2003
• Administrative support
• Customer service
• Sales or other professional role
• Perform various and other duties as assigned by manager and/ or director.
Process Administrator 2004 – 2006
• Effectively screen all applicants or companies applying with the Southern Management
Communities which entails: verify employment history, verify rental history, credit history and
information provided on or missing from the residential or corporate application.
• Run credit reports, registry reports, Canadian reports, and Dunn and Bradstreet reports as needed.
• Run MSSO reports (Multi-Sex Offenders) on team members, military, rental assistance, and
graduate programs.
• Review all information received to make sure all pertinent documents (signed release form, photo
id, pay stubs, etc.) have been sent and the application has been entered into jenark.
• Effectively communicate with the communities and with Southern Management’s collections
department, both in writing and verbally.
• Update the reports for the process center files on a daily basis.
• Comply with all Southern Management’s and Fair housing policies and procedures.
• Perform various and other duties as assigned by manager and/ or director.
Lead Process Administrator 2007 – Present
• Provide training to junior/process administrators to effectively screen all applicants or companies

applying with the Southern Management Communities which entails: verify employment history,
verify rental history, credit history and information provided on or missing from the residential or
corporate application.
• Provide training to junior/process administrators to read and run registry, credit reports, Canadian
reports, and Dunn and Bradstreet reports.
• Provide training to junior/process administrators to run MSSO (Multi – Sex Offenders) for team
members, military, rental assistance, and graduate programs.
• Provide training to junior/process administrators for Southern Managements application process
manual which entails the criteria’s for different leases, acceptable documents, applicants without a
SSN, collecting applications info, qualifying applications, and approving and denying
applications.
• Provide training to junior/process administrators for the use different software and web links used
to verify and obtain verifications.
• Provide training to junior/process administrators for preparation of daily, weekly, and monthly
logs along with monthly numbers concerning total applications taken in for month, applications
approved and denied for the month, and applications processed within 24 hours during the month.
• Provide training to other departments and communities for the application process manual
throughout the company.
T.L.C. Health & Fitness Group LLC – Laurel, Md. 20707, 2007 - Present
Serve as Personal Trainer and Owner
• Develop marketing plan to ensure company growth.

• Create manual budget and develop plans for company overall outlook.
• All sales were handled including direct and telephone, strategy and marketing development.
• Responsible for handling all bookkeeping and all business activities.
• Create nutrition plans for clients to ensure healthy weight loss or weight maintenance.
• Create fitness programs utilizing weight training, cardio vascular, and flexibility.
• Insure the safety of all clients operating fitness equipment and schedule proper maintenance on all
gym equipment.
• Create boot camp programs for groups of 15 – 20 people.
• Organize community fitness outreach programs.
• Organized workshops for those that were interested in becoming personal trainer.
• Encouraged clients to perform calisthenics and stretching. Provide various techniques regarding to
these activities.
• Client referral network were developed.
• Responsible for teaching intensive calisthenics, work out programs, and stretching to co-
educational classes of up to 10- 25 adults in various physical conditions.
• Geared programs toward beginning, intermediate, and advance levels.
• Applied music as a motivational tool for better results.
PROFESSIONAL EXPERIENCE
All State Insurance – St. Louis, Mo., 1999 – 2001
Serve as Business Development Manager
• Responsible for meeting overall quality of service.

• Conduct sales and marketing calls to book meetings with potential clients.
• Send follow-up marketing materials and make follow-up monthly calls until relationship is
established.
• Maintained high profile in the professional and business community.
• Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering
with others.
• Pursued long-term account strategy that maximized profits and assisted in cultivating long-term
relationships with the appropriate decision makers.
• Monitored new account success by contacting customer at scheduled intervals.
• Ensured customer program satisfaction
Education
Bowie State University, 2000
Degree Received: B.S. (Business Management)
University of Phoenix, 2005

Degree Received: M.S. (Business Information Systems)
Regis University, 2010

Expected Degree Received: M.S. (Organizational Leadership/ Project Management)
Certifications
ISO 9001-2000 Company, 2006
Personal trainer
ISO 9001-2000 Company, 2006

Nutrition
Training
Southern Management
Completion of the LPT program. (Leasing Professional Training)
Completion of TQM training (Total Quality Management)
Completion of Jenark training
Completion of Customer service training
Completion of Fair housing training
Completion of Building Champions training
Workshops
Southern Management Corporation
Facilitated workshops for the Application Process Manual, Credit reports, and registry to different
communities within Southern Management.
Facilitated workshops for the Application Process Manual, Credit reports, and registry to the legal,
landlord/tenant, and collections departments within Southern Management.
T.L.C. Health & Fitness Group, LLC

Facilitated workshops for different churches, schools, communities (D.C., MD, and VA), companies, and
seminars concerning nutrition, health, and fitness.
** References available upon request **

Resume of Leo - Trainer09

Uploaded by

Copyright:

Available Formats

Resume of Leo - Trainer09

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Resume of Leo - Trainer09

Uploaded by

Copyright:

Available Formats

Leonard C.

Southern Management Corporation – College Park, Md., 2001-Present

Junior Processor 2001- 2003

Process Administrator 2004 – 2006

Lead Process Administrator 2007 – Present

• Provide training to junior/process administrators to effectively screen all applicants or companies

• Develop marketing plan to ensure company growth.

• Responsible for meeting overall quality of service.

University of Phoenix, 2005

Regis University, 2010

ISO 9001-2000 Company, 2006

T.L.C. Health & Fitness Group, LLC

References available upon request

You might also like