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Service Alarms

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The document discusses various alarms and faults that can occur in a mobile network and their impacts, root causes and system responses.

Manual blocking, BTS power failure, transmission failure, improper data configuration, faulty BTS boards

None, the cell cannot provide PS service

ALM-21801 GSM Cell out of Service

Impact on System
All the speech services and data services are disrupted in the cell.

System Actions

If the BCCH TRX mutual aid is allowed in the cell after the alarm is generated, the BCCH TRX
mutual aid procedure is automatically started to restore the service. If the BCCH TRX mutual aid is
successful, the alarm is cleared.

If the BCCH TRX mutual aid is not allowed in the cell or if the BCCH TRX mutual aid fails, the cell is
still unavailable for use.

Possible Causes

Manual blocking: The cell or BCCH TRX is manually blocked.

Other OM operations: manual reset of the BTS or cell and automatic BTS reset because of dynamic
data configuration (for example, cell deactivation).

BTS power failure: There is no power supply to the BTS.

Other causes: The BTS is unavailable for use for a short period because the LAPD links or TRX
attributes are adjusted; the BTS is reset because of the BSC reset; the BTS is automatically reset;
the board is faulty; transmission failure occurs; the data configuration is improper; the BTS boards
are manually reset.

ALM-22006 Cell PS Service Faulty


Impact on System
The cell cannot provide the PS service.

System Actions
None.

Possible Causes

The cell distribution fails.

The Gb interface is blocked.

2116 TRX Config Mismatch Alarm

Description
This alarm is reported when any of the following conditions occur: [1]The TRX detects that the channel
type in the system information issued by the BSC is inconsistent with the channel type in channel
attributes. [2]The TRX is connected to the cavity combiner, but the TRX is configured with RF frequency
hopping. [3]When the TRX, PBU, and CDU work together, the static power of the TRX exceeds the limited
power. [4]The 16 kbit/s signaling switching function is configured, but the TRX does not support the 16
kbit/s signaling switching function. [5]The TRX frequency is inconsistent with the TRX type. [6]The actual
board type in the slot is inconsistent with the configured board type on the BSC.

ALM-28008 Radio Link Failure


System Actions
The alarm is automatically cleared when the system detects that the fault in the radio link is rectified.

Possible Causes

The abnormal release ratio of the radio channel exceeds the alarm threshold.

The traffic volume is zero in the configured detection period.

The BTS detects that the UL level and the DL level differ greatly.

The channel type or channel status on the BSC side is inconsistent with that on the BTS side

ALM-20256 CPU Overload


Impact on System
If the CPU usage remains 100% for 10 seconds, the subsystem is reset.

System Actions
When the CPU usage reaches the flow control threshold, the system automatically performs the flow
control to reduce the CPU load, for example, disable print function, disable trace.

Possible Causes

The CPU load of the subsystem exceeds the configured threshold.

The test on the CPU usage is started by running the STR CPUUSAGETST command.

ALM-21201 E1/T1 Signal Loss

Impact on System

The services carried on the port are disrupted.

If the faulty board is in standby state, the services are not affected.

System Actions

When the interface board works in active/standby mode and is now in the active state, an
active/standby switchover is performed if the standby board allows a switchover. If the standby
board does not allow a switchover, no operation is performed.

When the interface board works in active/standby mode and is now in the standby state, no handling
is required.

When the interface board works in independent mode, no handling is required.

ALM-21512 LAPD Link Fault


Impact on System
The data receiving or data transmitting performance of the Ater or the Pb interface at the local end
decreases. All links are faulty, and thus the local end cannot receive or send a message.

System Actions
The system reports this alarm and the LAPD link is switched over to the state ready for link establishment.
Link establishment request is sent to the peer end. After the fault on the E1 cable is rectified or after the
network is restored, the system clears this alarm in 10 seconds, and the LAPD link is restored.

Possible Causes

The data configuration is erroneous.

The transmission device is faulty.

The NE at the peer end is faulty.

The interface board at the local end is faulty.

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