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    CVAviation PDF

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    Jhoniesses
    This document contains the resume of Jezaeth A. Cabiles. It summarizes his work experience as a Customer Service Representative for Eperformax Contact Center and BPO from 2014 to 2016 and for PanAsiatic Solutions from 2012 to 2013. It also lists his education including an Aircraft technician training program in 2011 and an Aviation Electronics Technology degree from 2012. Personal details about Cabiles are provided such as his birthday, birthplace, religion, and languages spoken. References are available upon request.

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    CVAviation PDF

    Uploaded by

    Jhoniesses
    129 views3 pages
    This document contains the resume of Jezaeth A. Cabiles. It summarizes his work experience as a Customer Service Representative for Eperformax Contact Center and BPO from 2014 to 2016 and for PanAsiatic Solutions from 2012 to 2013. It also lists his education including an Aircraft technician training program in 2011 and an Aviation Electronics Technology degree from 2012. Personal details about Cabiles are provided such as his birthday, birthplace, religion, and languages spoken. References are available upon request.

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    This document contains the resume of Jezaeth A. Cabiles. It summarizes his work experience as a Customer Service Representative for Eperformax Contact Center and BPO from 2014 to 2016 and for PanAsiatic Solutions from 2012 to 2013. It also lists his education including an Aircraft technician training program in 2011 and an Aviation Electronics Technology degree from 2012. Personal details about Cabiles are provided such as his birthday, birthplace, religion, and languages spoken. References are available upon request.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    129 views3 pages

    CVAviation PDF

    Uploaded by

    Jhoniesses
    This document contains the resume of Jezaeth A. Cabiles. It summarizes his work experience as a Customer Service Representative for Eperformax Contact Center and BPO from 2014 to 2016 and for PanAsiatic Solutions from 2012 to 2013. It also lists his education including an Aircraft technician training program in 2011 and an Aviation Electronics Technology degree from 2012. Personal details about Cabiles are provided such as his birthday, birthplace, religion, and languages spoken. References are available upon request.

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    JEZAETH A.

    CABILES
    VILLA 2 21A St. RAHIDIYA DUBAI UNITED ARAB EMIRATES
    Email: keptain24z@gmail.com

    PHONE: +971543974409

    KEY ACHIEVEMENTS

    Managed to always put myself in the customers perspective to effectively


    understand the situation and be able to address the problem in a timely manner
    Keen to details given to me and collect them as a reference to resolving an existing
    issue.
    Maintained a sense of urgency to every situation needing an immediate fix,
    acknowledging the value of time to the clients business.
    Successful endorsements of problems to a higher department whenever
    necessary and keeps track of any repetitive or common problem to formulate
    possible means to resolve and avoid them.

    EMPLOYMENT

    Customer Service Representative


    Eperformax Contact Center and BPO
    JY Square Mall,Lahug,Cebu City 6000, Cebu City, Philippines, 6000
    December 23, 2014 July 23, 2016

    Answer large volume of calls in a day from international customers and provide
    assistance according to their concerns
    Help customers decide what service or product to choose that suits to their
    needs, lifestyle and interests
    Provide effective walkthroughs to customers who are having challenges with
    updating their account information, placing their orders, etc. and give them tips
    for future references
    Keep track of issues that are recurrent to be able to create strategies on how
    to resolve them
    Customer Service Representative
    PanAsiatic Solutions
    Carlos Hilado Ave.,., Circumferential Road, Bacolod City, Phillippines 6100
    July 2, 2012 November 20, 2013

    Perform assigned customer service, telemarketing, and back office tasks


    Update customer account such as subscribed services and validity
    Provide resolutions to customers experiencing issues with their services
    and endorse them to higher department for further support whenever
    necessary
    Training

    Aircraft technician
    Fliteline Aviation
    Plaridel Airport Lumangbayan Plaridel,
    April 18, 2011- December 22, 2011

    Education

    Asian College of Aeronautics


    Aviation Electronics Technology (2009-2012)

    Manghanoy National High School

    High School Diploma, March 2009

    VALEDICTIORIAN

    Manghanoy Elementary School

    Primary Education Diploma, March 2005

    VALEDICTORIAN

    Computer Proficiency

    Microsoft Office such as Microsoft Word, Microsoft Excel, and Microsoft Power point

    Personal Background

    Name: Jezaeth A. Cabiles


    Birthday: Dec. 3, 1992
    Birthplace: DAS.,Toledo City, Cebu
    Religion: Roman Catholic
    Citizenship: Filipino
    Marital Status: Single
    Languages: Filipino, English
    Skills: Fast Learner, Computer Literate, can do researches, documentation; have
    good oral and written communication skills (both English and Filipino)

    References

    Available upon request.

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