Job Analysis On Axis Bank
Job Analysis On Axis Bank
Job Analysis On Axis Bank
Introduction Job analysis is the process of describing and recording aspects of jobs
and specifying the skills and other requirements necessary to perform the JOB . The
main purposes of conducting job analysis are to prepare JOB description and job
specification which in turn helps to hire the right quality of workforce into the
organization at right place and with the right skills. Job description and job
specification further gives conclusions for job evaluation. In the fields of Human
Resource (HR), job analysis is often used to gather information for use in personnel
selection, training, classification, and compensation and salary. There are several
statements or classification specifications. Yet it none of the methods can give 100%
use more than one of these methods or a combination of these methods. For example,
the job analysts may tour the job site and observe workers performing their jobs.
During the tour the analyst may collect materials that directly or indirectly indicate
required skills (duty statements, instructions, safety manuals, quality charts, etc.).The
analyst may then meet with a group of workers or incumbents. And finally, a survey
trained. The job analysis that we conducted is also a combination of two methods i.e.
questionnaire and interview method. We took help from a job analysis questionnaire
of Houston University, made some required changes to it and then took interview
with the help of the questionnaire. The questionnaire is attached with the report. Here
is a brief introduction of the organization and the incumbent interviewed for job
analysis. Allied Bank Limited Allied bank is one of the biggest top five banks of
Pakistan. It is an old organization which was formed before partition in 1942 It was
the first Muslim Bank Established in Pakistani territory before Partition (1942) with
the name of Australasia Bank. It was named as Allied Bank of Pakistan from
Australasia Bank Limited in 1974, and Sarhad Bank Ltd, Lahore Commercial
3. Bank Ltd and Pak Bank Ltd were also merged in it. In August 2004 the
Bank was restructured and the ownership was transferred to Ibrahim Group.
Currently, it has 800 online branches with a total of 12000 workforce in Pakistan.
Supervise the human resource of its own branch department wise Plan and direct
the branch operations and administer the working of the whole branch analysis is
Adeel Shahid Jadoon. He works at the ABL tower retail banking branch of ABL
located in phases 5 Hayatabad. This is the main branch of ABL in Peshawar. Contact
result from job analysis interview gave three types of information; job description,
job specification and job evaluation. Findings of each of these types are discussed
here: Job description: Organization name: Allied Bank Limited Job Title: Branch
manager Reports to: Regional headquarters/ Regional manager Supervises: All the
branch Duties and responsibilities: Marketing of the bank which includes achieving
the deposit targets assigned to the branch. Attending meetings for the marketing and
making sure the targets are achieved within the given time.
Making sure that employees working under his/her supervision are well motivated
updated with the organizational goals and objectives and also let all the employees of
the branch well aware of the goals and objectives of the organization. provide a
superior level of customer relations and promote the sales and service
experienced worker who is much aware of the organizational goals and objectives
and coordinates those goals and objectives to the employees working in his/her
supervision. The salary range for a BM should be from 70,000 to 90,000 Minimum
5. The JOB Annual confidential Comments from the incumbent for job
evaluation Any incumbent can be evaluated so that the incumbent is also satisfied of
the annual reports is toask him/her to write the APR for his/herself and then
with its existence of over 60 years, Job Title: has built itself a foundation with strong
while placing major emphasis on retailbanking. The bank also has the largest network
skillsstrictly based on the eligibility criteria and includesa written test, as well as
purely based onperformance and the level of achievement Age 25 years or above
Branch Manager has to achieve marketingIf you fulfill the eligibility criteria as
mentioned goals of that specific branch, create a goodabove and have a desire to
grow in a banking career relation with employees, supervises the workwith a strong
willingness to take up the challenge, of the whole branch, and must have goodplease
as well. Wholeresource), latest by march 2nd 2012. Please note thatonly the short
cater the taskswell as phone calls shall not be considered assigned to him/her.
OBJECTIVES OF THE STUDY
3-To do a comparative analysis of the organization with the other in the same business
and capacity .
4-Finding out the weaknesses, short comings, strengths and beauties of the human
resource department .
5-To put some suggestions & recommendations for the development and polishing of
6- To analyze the satisfaction level of the employees working conditions, job security
and other welfare measures.
7- To study the impact of different variables such as the occupational level, age,
education,
COMPANY PROFILE
BOARD OF DIRECTORS
Adarsh Kishore
Chairman
Shikha Sharma
MD & CEO
Rama Bijapurkar
Director
K. N. Prithviraj
Director
V. R. Kaundinya
Director
S. B. Mathur
Director
Prasad Menon
Director
Rabindranath
Bhattacharyya
Director
Director
Som Mittal
Director
SERVICES
Retail banking
Deposits schemes
Personal loans
Housing loans
Cards
Consumer durables
Auto loans
Personal banking
Accounts
Term deposit
Fixed deposit
Recurring deposit
Cards
Corporate banking
Accounts
Services
Advisory Services
E-Broking
CONCEPTUAL BACKGROUND
Axis Bank was the first of the new private banks to have
begun operations in 1994, after the Government of India
allowed new private banks to be established. The Bank was
promoted jointly by the Administrator of the specified
undertaking of the Unit Trust of India (UTI - I), Life Insurance
Corporation of India (LIC) and General Insurance
Corporation of India (GIC) and other four PSU insurance
companies, i.e. National Insurance Company Ltd., The New
India Assurance Company Ltd., The Oriental Insurance
Company Ltd. and United India Insurance Company Ltd.
VISION VALUES
VISION 2015:
Core Values
Customer Centricity
Ethics
Transparency
Teamwork
Ownership
Meaning of Research
RESEARCH DESIGN
A research is the arrangement of the conditions for the collections and analysis of the
data in a manner that aims to combine relevance to the research purpose with economy
in procedure. In fact, the research is design is the conceptual structure within which
research is conducted; it constitutes the blue print of the collection, measurement and
analysis of the data. As search the design includes an outline of what the researcher will
do from writing the hypothesis and its operational implication to the final analysis of
data.
The design is such studies must be rigid and not flexible and most focus attention on the
following ;
Research Design can be categorized as:
TYPES OF RESEARCH
DESIGN
The present study is exploratory in nature, as it seeks to discover ideas and insight to
bring out new relationship. Research design is flexible enough to provide opportunity
for considering different aspects of problem under
SAMPLING DESIGN
Sampling may be defined as the selection of some part of an aggregate on the basis
of which a judgment or inference about the total is made. Sampling design is the
process of obtaining information about the population by examining the part of it.
Sampling Method
Judgment and convenient sampling is used in this study as ASDC has chosen on the
basis of past study of skills possessed by the employees. Convenient sampling is
used as ASDC has chosen the employees who are working in day shift.
Sampling Unit
Sample Size
It indicates the number of people to be surveyed. Large sample gives more reliable
results than small sample. But in this study, the sample size is not so large. The
sample size is restricted to 100 respondents (Employees).
DATA COLLECTION
For any study there must be data for analysis purpose. Without data there is no
means of study. Data collection plays an important role in any study. It can be collected
from various sources. I have collected the data from two sources which are given below:
1. Primary Data
Personal Investigation
Observation Method
2. Secondary Data
Official Websites, some other sites are also searched to find data.
SWOT ANALYSIS
1. While designing the questionnaire it was kept in mind to gather more and more
information from each target person. For the neither present nor descriptive
questions could have served the purpose. Therefore the questionnaire contained
in the open-ended questions.
2. The sample size was of 100 so that accuracy of data so collected could
4. The study is based on the information gathered from the people in company.
Therefore in such case it is possible that the information supplied might be
biased because the company might have shown partiality towards their
information.
5. Since the survey was limited to 100 people, it is rather difficult to give a precise
conclusion but I have tried to the best of my capability to give the conclusion on
a comprehensive manner.
.
DATA ANALYSIS AND INTERPRETATION
DATA INTERPRETATION
Table no 1
2year 25%
5 year 50%
10 year 20%
20 year 5%
Total 100%
Graph no 1
JOB EXPERIENCE
Unsatisfied; 5%
Average; 20% Excellent; 25%
Good; 50%
INTERPRETATION:
Out of 100 respondent 50% were 5 year experience holder, 20% has 10 year experience,
while 25% employees has 2 year experience and only 5% has 20 year experience.
Table no 2
Management 86
References 08
News paper 04
Other 02
Graph no 2
NO. OF RESPONDENTS
42 Management
8
References
News paper
Other
86
INTERPRETATION:
Out of 100 respondent 86% Recruitment are done by management, 8% has done by
references, while 4% recruitment by newspaper and only 2% has done by other
Table no 3
Yes 68%
No 32%
Graph no 3
Percentage of respondents
32%
Yes
No
68%
INTERPRETATION:
Out of 100 Respondent 32% were not satisfied with Training process, while 68%
respondent were satisfied
Q4. Are you satisfied with the training procedure given in the Organization?
Table no 4
Yes 91%
No 9%
Graph no 4
Percentage of respondents
9%
Yes
No
91%
INTERPRETATION:
Out of 100 Respondent 9% were not satisfied with the training procedure, while 91%
respondent were satisfied.
Q5. Are you satisfied with your organization salary increment Policy?
Table no 5
Yes 76%
No 24%
Graph no 5
Yes; 24%
INTERPRETATION:
Out of 100 Respondent 24% were not satisfied with salary increment policy,
Table no 6
Yes 68%
No 32%
No
32%
yes
68%
INTERPRETATION:
Out of 100 Respondent 32% were not satisfied with Recruitment process, while 68%
respondent was satisfied.
ORGANIZATIONAL DIMENSION
SALARY:
The study reveals that more than half of the total employees are quite
satisfied with their salary structure. We came across, that 1/5 of employees
seems to be dissatisfied with the salary.
8. WORK LOAD
INTERPRETATION:-
More than half of the total respondents {58%} are satisfied and {32%} of
the employees are quiet satisfied with their workload. {10%} of the
respondent mentioned it to be low.
9. FLEXIBILITY OF WORING HOUSE
INTERPRETATION:-
INTERPRETATION:-
your organization?
Table no 7
RESPONSE NO. OF
RESPONDENTS
Ranking 72
Forced distribution 17
Other 11
TOTAL 100
others
11%
17%
forced distribution
ranking
72%
INTERPRETATION:
Only 17% respondent told forced distribution and 11% are think to other.
12. Are you satisfied with your promotion activities in your Organization?
Table no 8
Yes 77%
No 23%
no
23%
yes
77%
INTERPRETATION:
Out of 100 Respondent 23% were not satisfied with Promotion activities,
13. Does the present performance appraisal system meet your Career
advancement?
Table no 9
Yes 66
No 6
Cant say 28
TOTAL 100
Graph no 9
can't say
28%
yes
no
6% 66%
INTERPRETATION:
Out of 100 Respondent 6% were not satisfied with Performance Appraisal System,
while66% respondent were satisfied. 28% told they dont know about that.
Yes 68%
No 32%
Graph no 10
no
32%
yes
68%
INTERPRETATION:
Out of 100 Respondent 32% were not satisfied with Recruitment process, while68%
respondent were satisfied
FINDING
86% Recruitment are done by management , 8% has done by references, while
4% recruitment by newspaper and only 2% has done by other
32% were not satisfied with Recruitment process, while 68% respondent were
satisfied.
Only 17% respondent told forced distribution and 11% are think to other.
32% were not satisfied with Recruitment process, while68% respondent were
satisfied
The employees seem to be quiet comfortable with the working provided to them.
I. Within the short span of time available and considering the large
organization, it has not been possible to make a complete and exhaustive
study. Data was collected and analyzed on the basis of questionnaires.
II. No secondary data and previous records based on studies made earlier
related to the subject were available at the time, which would have given a
better insight about the topic.
III. Some of the employees seemed to be reluctant in sharing their view and
revealing their feelings regarding certain dimensions mentioned in the
questionnaires.
IV. Many of the employees who were willing to cooperate with us in our
research studies, were not able to find sufficient time as they seemed to be
quiet busy and overload with their work.
SUGGESTIONS :
There are the following suggestions being an HR researcher would like to give the
organization:
Organization should keep the eyes on the recruitment process they should recruit
the employees from outside as well means from where they get the employees
they should recruit them.
Organization should regularly give the increment on the salary so that who are
not satisfied they would become also satisfied.
Organization should analyze the training methods and should adopt those
methods which are good for the employees and promotion activities should be
good so that employees are satisfied as we know this is the basic requirement of
the success.
CONCLUSIONS
There are the following conclusions come up after the research of the project by filling
the questionnaire:
The employees are satisfied with the recruitment process of the organization.
Most of the employees consider that the salary increment policy is good.
As they accept that the working environment is really good this shows they are
satisfied and the satisfaction of the employees of the organization is very
necessary.
And at last researcher would like to say that satisfied employees contribute more
to the organization this is the reason why Cooperative bank is growing faster.
BIBLIOGRAPHY
BOOKS;
Human resource management prentice Hall of India Pvt. Ltd. New Dehli.
JABALPUR
Place: Jabalpur
ACKNOWLEDGEMENT
Signature
Shakya
CONTENTS
S.NO PARTICULARS PAGE NO.
1. EXECUTIVE SUMMARY
2. INTRODUCTION
4. COMPANY PROFILE
5. CONCEPTUAL BACKGROUND
6. RESEARCH METHODOLOGY
7. SWOT ANALYSIS
9. FINDINGS
10. LIMITATIONS
11. SUGGESTIONS
12. CONCLUSION
13. BIBLIOGRAPHY
A
PROJECT REPORT
ON
BANK
SUBMITTED FOR THE PARTIAL FULFILLMENT OF
DEGREE OF
MASTER OF BUSINESS ADMINISTRATION
Batch 2012-2014
UNDER THE GUIDANCE OF
PROF. NITIN GAUR Name of The Project Guide
(HOD. , MBA) Mrs. Kalpana Singh
SUBMITTED BY
SHALINI TARAL
MBA III SEMESTER
ENROLL NO BC/12323
DEPARTMENT OF MANAGEMENT STUDIES
RANI DURGAVATI VISHWAVIDYALAYA, JABALPUR
SESSION 2014-2015
ACKNOWLEDGEMENT
I hereby certify that MS. SHALINI TARAL has completed her project
entitled A STUDY OF JOB ANALYSIS IN AXIS BANK Under
guidance of Prof. Kalpana Singh (Internal Guide) Faculty of (HR) partial
fulfillment of the degree of Master of Business Administration. The Project
is forwarded to examiner for evaluation