Chapter 1

Chapter 1
1.1 Introduction
Technology nowadays has played a major role in the success of the business and
helping business to become more competitive in the industry as well as in the economy.
Having a broad understanding and responsible of information technology and its role in the
new economy enables the business to be successful and reach its goals effectively and
efficiently. Since the use of manual system on billing is very time consuming, it is usually
done and used only by extremely small establishments. This is where the introduction of
computer technology integrated with manual procedures started in businesses. This system
will deal with the company billings and also keeps a record of stocks. It is not only highly
accurate but also saves much time and money over the long term. The main advantages of a
computerized billing and accounting system is fast and accurate invoices, credit notes,
purchased orders, printing statements, and payroll documents are all done automatically.
The accounting records are automatically updated; the data is instantly available and can be
made available to different users in different locations at the same time. Computerized
accounting programs reduce staff time doing accounts and reduce audit expenses as records
are neat, up-to-date and accurate. Billing system can give the company and its clients all of
the required data that they will need for items related to billing.
There a lots of coffee shop trying to fit in and be known to all coffee lovers. Others have
unique tricks like a coffee shop where you can play with cats or dogs. Caf Tribu prefer
having a quiet and relaxing place drinks are goods they have branches in Greenhills,
Quezon City and Dubai . Cakes are rich and tasty and the price are very affordable the
freshly brewed coffee in the morning in the afternoon a cold frappe or and iced coffee to
keep you going.
The cafs theme is more on a Spa type concept, meant to bring comfort and relaxation to
their customers. Their pieces and fixtures are edgy and comfortable too. Their average
price range for the frappe is P110 while their cakes slices are only P100 which is way more
affordable than other coffee shops. They also serve in generous positions, it has a lot of
potential because of the quality of their product and their aim to please people with their
food, service and ambiance.

1.2 Statement of the Problem
The study aims to know what computerized billing system fits for the coffee shop, and
how useful it will be to the said beneficiary. One of the advantages of a computerized billing
system is the quickness and efficiency, reducing the brainpower from the human operating it to
crunch numbers. The current billing system of Caf Tribu proves the slow speed and
inefficiency of a manual billing system, often than not calculation errors can incur into loss of
profits and even customer dissatisfaction. This system once learned can provide useful as you
can divert manpower to serving customers and performing other marketing services.
The system we will be developing shall help with their billing issues and fill the question of how
an automated system can prove to be more efficient than the former manual system. This system
may also provide some of the often asked questions such as:
Are all of their income considered and calculated to maximize spending

efficiency?

Where does all the uncalculated income go?

How sure are we that all of our money goes only and solely to our business?
How even do we provide the income for our manpower?
This may also; a) Divert manpower to other tasks. And b) make sure that employees get their
fair cut of the income based on the service and performance they had done.
However, despite all of this, overreliance on said system may lead to a few issues, such as the
loss of sensitive data and some calculated income if the system or computer crashes. Not only
that but also the price you need to pay for this system and possible maintenance and repairs if
system was not handled correctly. Productivity downtime may also happen due to the slight
learning curve of transferring to the new system.
1.3 Objectives of the study

General objective
This study aims to design and develop a Computerized billing System for Caf Tribu to
provide easy access in getting the order of the customer.
Specific objective
To avoid the problems encountered in manual system
To develop a computerized system to add, edit, delete records
To correctly compute the income of cafe
To generate a user friendly system that will shorten and lessen the time need for
transaction
1.4 Significance of the Study
The primary significance in this research is to help users to well-organized every
transaction and minimize their workload. The system generates the orders and sales of the cafe.
The automated system will help the cafe compete to other firm in terms of fast service.
The system will help the users to minimize time and efforts in tending to the sales and products
than manually doing it. The study will focus on the
Cashier - the cashier will take less time to calculate charges rather than manual computing. It
also help them to save time and move on to service another customer
Manager- the manager can add, edit and delete products based on what he/she wants to do. The
manager can also monitor each cashier's total sales.
1.5 Scope and Limitation
Scope
This study deals with the computerized billing system for Cafe Tribu. The
proposed system will focusing on the Cafs billing system to change the manual system
that caf used, The study conducted in Cafe Tribu on Brgy. Langkaan II Dasmarias
Cavite. This system is password protected which means, users of the system required to
create their account and log in as an admin or cashier. The system can view and keep
the record of the sales and the income of the caf. Besides, it can also search a
product by entering a product id, and also monitor who are the users and it possible to
add, edit , delete products.

Limitation
Caf have been using manual billing system many years ago. The system is made
to help and give comfort for the beneficiary . This system cannot give all of our
beneficiaries need. It still have a limitation to provide caf needs. The Inventory
System is not included, the problems, updates, and changes of the system cannot be
perform by anyone unless the developers. This system cannot view not available in
online for any reasons. Also the daily attendance is not included on the system, Even
the password recovery when the users forgot their password it cant be done.
1.5.2 Conceptual Framework
Compute
rized
Manual Computerized Billing
Billing system
System Fast and
Slow
Billing
easy
process of process
billing
System
Figure: 1.5.2 Computerized Billing System for Caf Tribu
The diagram shows the process of Computerized Billing System, the slow process of
billing will be fast and east to process, because the manua billing system will be computerized.

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Chapter 1

keep you going.

food, service and ambiance.

Are all of their income considered and calculated to maximize spending

How even do we provide the income for our manpower?

learning curve of transferring to the new system.

1.3 Objectives of the study

1.4 Significance of the Study

The primary significance in this research is to help users to well-organized every

than manually doing it. The study will focus on the

manager can also monitor each cashier's total sales.

1.5 Scope and Limitation

add, edit , delete products.

1.5.2 Conceptual Framework

Figure: 1.5.2 Computerized Billing System for Caf Tribu

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