Flexible Benefit Plan-Cogni
Flexible Benefit Plan-Cogni
Flexible Benefit Plan-Cogni
(FBP)
Policy Document
Disclaimer
The FBP policy reflects the current tax provisions. Any change in the tax provisions, will necessitate a
change in the FBP policy.
Any inappropriate claim for reimbursement made by the employee may result in disciplinary action
against the employee and the employees are required to compensate the company for any actions /
claims from Income Tax department.
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Table of Contents
Flexible Benefit Plan 5
FBP Amount 6
FBP Components 12
Taxability on HRA 12
Medical Reimbursement 17
Taxability 17
Coverage 22
Limit 22
Food Reimbursement 24
Taxability 27
ii
Process and policy details 27
LIC Step by step Login Procedure for tracking your Superannuation Fund 28
Taxability 37
Eligibility 37
Mobile Reimbursement 39
Taxability 39
Conveyance Allowance 41
Taxability 42
FBP Cards 46
Meal Card 46
Credit Card 49
Points to Remember 62
Reimbursement dates 63
iii
Salary / Reimbursement Credit/ Tax Related Queries / Approval of FBP bills / Credit card
transactions confirmation 65
Superannuation Transfer/Closure: 66
iv
Controlled Copy Flexible Benefit Plan
Flexible Benefit Plan (FBP) allows associates to structure their benefits to suit their individual needs.
With FBP, associates can choose from a bouquet of components that comprise their benefits
structure. A desired value can be assigned to each benefit component chosen. The assignable
value is subject to allowed limits as per FBP policy. The components can be redefined any number
of times within the window period, every month.
This document introduces you to the salient features of the plan, provides detailed information on
each of FBPs components, and summarizes important dates for quick reference.
Bouquet of allowances
Selection of Components
Option to redefine
th th
Associates can define components between the 5 and 25 of every month.
Associates can only use the amount allocated for FBP to define their set of
components.
FBP Amount
The amount available for definition under FBP is dependent on the grade / level of the associate.
Associates can only use the amount allocated for FBP to define their components. Any unutilized
FBP amount would be paid out as Special Allowance.
Up to Associate Level
Contribution to PF
Contribution to PF
Mobile Reimbursement
Conveyance Allowance
Leave Travel Allowance
Special Allowance
Superannuation Fund Contribution
Special Bonus
Special Allowance
Annual Gross Compensation
Special Bonus
Indicative Incentive
Annual Gross Compensation
Annual Total Compensation
Indicative Incentive
Contribution to PF
Contribution to PF
Food Reimbursement
House Rent Allowance
Mobile Reimbursement
Medical Reimbursement
Leave Travel Allowance
Special Allowance
Superannuation Fund Contribution
Special Bonus
Car Running Expense
Annual Gross Compensation
Special Allowance
Indicative Incentive
Special Bonus
Annual Total Compensation
Annual Gross Compensation
Indicative Incentive
Contribution to PF
Medical Reimbursement
Amount available under FBP
Contribution to PF
Fixed components
The following are fixed components and cannot be used in FBP:
Basic
Provident Fund
Night shift Allowance
Employee State Insurance (ESI)
Contribution Pay
Special Bonus
Night shift allowance, Employee State Insurance, Contribution Pay and Special
Bonus are applicable only to a select set of associates.
All reimbursable components do not form part of salary and would be paid out as
per prescribed reimbursement cycles.
FBP earnings definition in MyPay works like a calculator with Special allowance as the adjusting
factor. Upon declaration/re-declaration of any FBP definitions, the amount so defined is deducted
from the associates special allowance and accrued under each of the respective FBP Component in
the reimbursement slip available in https://mypay.cognizant.com MyStatements
Reimbursement slip. Therefore, the FBP components are not part of the associates Pay slip. The
Payslip components (HRA, Special allowance etc) are a reflection of the associates FBP earnings
definition and not a reflection of the associates offer letter/Eletter. Associates have to claim the
deducted amount under FBP as mentioned in the reimbursement slip by following the procedure for
claim under each FBP Component mentioned in this document.
Controlled Copy Flexible Benefit Plan
All associates tagged to IT services (India) and BPO services (India) including erstwhile Core Logic,
UBS and EDR associates will be eligible to FBP. Refer the benefits eligibility table to know about
the grade based availability of the components.
Component Up to A Level SA and M SM and above
Step 2: Click the Earnings Definition link under Flexible Benefit Plan tab
Controlled Copy Flexible Benefit Plan
Step 3: Define the desired components and click the Submit button
Things to Remember
Allocation/ Re allocation of the components for the Flexible Benefit Plan can be
made only between 5th and 25th of every month:
Definitions can be made only for the current and future months
Defined amount is accrued based on the actual number of days the associate
works in the India Payroll (Proration would be done wherever applicable)
Definition available on the cut-off date would be taken for payroll processing
Associates are required to review the changes to the definition whenever there is
a change in location, person details, travel or compensation
Controlled Copy Flexible Benefit Plan
FBP Components
The flexible benefits plan would consist of the following components which can be chosen by
associates based on their eligibility.
House Rent Allowance is an allowance extended to the employee towards monthly payment for a
rented accommodation.
Coverage: Associates at all levels.
Taxability on HRA
In accordance to the Income Tax Act, the amount exempted from the taxable income would be the
least of the following:
Amount equal to 50% of basic salary, for persons staying in Mumbai, Chennai, Calcutta
or Delhi and 40%, for others.
The amount of rent actually paid in excess of 10% of basic salary (which is amount of
rent actually paid minus 10% of basic salary).
https://groups.cognizant.com/corporate/Finance/Documents/Payroll%20Required%20Documents-12-
13.pdf Only the amount paid towards rent is eligible for exemption. Amount paid towards
maintenance charges, electricity bill and so on; food in case of paying guest accommodation is not
eligible for exemption.
Controlled Copy Flexible Benefit Plan
Step 1:Click the HRA, Int. on Housing loan, Higher Edu. Loan link under the My
Update tab.
Controlled Copy Flexible Benefit Plan
Step 2:Click the Total Rent Paid during the year link
Step 3: Fill in the Rent paid details and Monthly rent paid information and click
the Save button. (Approval status can be viewed by clicking the Approval Status
button after the Finance Team validates your submission)
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Step 4: Upload relevant documents through Document upload option available in the
bottom of the screenshot below. For more details on required documents, please
click here
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Controlled Copy Flexible Benefit Plan
Medical Reimbursement
Medical Reimbursement aims towards defraying cost of day-to-day medical expenses (consultation
fee, diagnostic tests, cost of medicines etc). It does not cover hospitalization expenses.
Coverage: Associates at all levels.
Limit: Up to Rs15,000 per annum.
Taxability
Claims supported by valid medical bills (only pertaining to current Financial Year) are
reimbursed up to an amount of Rs. 15,000 per annum.
Associates should declare the desired amount in the FBP definition system
Step 1:Click the Medical Bills link under the My Update tab
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Step 2: Choose the link for the current month to update claim details.
Step 3:Click the Add button; Furnish the bill details and click the Save button.
After entering details of all the bills click the Submit button.
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Step 5: Send the original bills along with the summary sheet duly signed, by
internal courier to respective location Point of Contact. Please refer to the table
on Point of Contacts for claims submission for submitting the bills of respective
location. Kindly note that the claims without the signed declaration cover
sheet will not be entertained for payment processing.
Remember to mention the Associate ID and the period in respect of which the
reimbursement is being applied for on the envelope
Associates can accumulate upto an amount of Rs. 1,250 per month as medical
reimbursement.
The amount would be reimbursed only to the extent of valid claims by the associates
and not as an allowance on a monthly basis subject to the amount accumulated so far.
Any amount accrued and not claimed would be carried forward to the subsequent month
Expenses incurred through Apollo card shall not be allowed to be submitted through
manual options. Such bills will be disallowed.
Controlled Copy Flexible Benefit Plan
Associates need to submit original copies of bills to the payroll team. Please note that
bills should be submitted on or before the last day of the month in order to be processed
as part of the months reimbursement.
The associate has to click the Submit button after entering the medical bill details
Multiple bills with the same date, the sum of which exceeds Rs. 500
Registration charges/annual fee etc. for clinics / health club cannot be claimed.
Bill amount for spectacles / lens is restricted to Rs. 1,500 p.a.
Bills for cosmetics and provisions should not be submitted for Medical Reimbursement
claim.
Bills amounting to the allowance eligible will alone be considered for exemption.
Original bills once submitted will be retained and would not be given back to the
associate at any circumstance
Claims would be reimbursed as a part of the reimbursement cycle. Please refer to the
table on Reimbursement Dates for further details.
Free membership with the Apollo pharmacy group with attractive discounts
No need to collect, preserve and submit the hard copy bills anymore
Controlled Copy Flexible Benefit Plan
The discounts will be offered to the Employees outright in the purchaseBill itself.
In any one financial year, associates can avail freeApollo Doctor Consultations and a
10% discount on MHC (Master HealthCheck Up) at specified Apollo hospitals.
For more information on Apollo offer, please refer to the Apollo offer document and FAQ in
https://mypay.cognizant.com home page.
***The Apollo pharmacy has withdrawn discount on DPCO (Drugs Price Control Order) drugs as per
Govt of India notification, please go through the pages from 24 to 62 in the following link for details,
http://pharmaceuticals.gov.in/DPCO2013.pdf
Note discounts on rest of the products apart from DPCO products remains unchanged
Leave Travel Allowance provides for reimbursing the Associates for their domestic travel. The
amount reimbursed is subject to pre-defined limits and conditions.
Controlled Copy Flexible Benefit Plan
Coverage
Limit
Associates should declare the desired amount in the FBP definition system
Step 6: Claim your reimbursements under the LTA expense type (Code
CI00100) (please note No need to fax / scan expense report with supporting)
In case you would like to claim the LTA as taxable, then please mention
Taxable LTA under the Business Purpose/Comment section.
Original bills
Claim Form duly filled and signed (LTA Claim Form available under the
Forms link at https://mypay.cognizant.com)
Associates accumulate a monthly amount as per their definition for LTA under FBP.
Associates cannot claim more than the accumulated amount at any point.
The amount defined under LTA accumulates on a monthly basis and associates have
the flexibility of changing this definition every month. For example-If you declare
20,000/- in FBP definition system, you will accumulate 20,000/12 i.e. 1,667/- per month.-
Only bills pertaining to travel from the location of employment to the destination would be
considered. Accommodation, recreation and sightseeing expenses cannot be claimed as
part of LTA.
Bills for the associate and the associates family pertaining to a travel to any place in
India can be claimed. Family includes spouse, children, parents, brothers and sisters
wholly dependent on the associate.
The associate must have accompanied the dependent(s) during the travel / vacation to
claim for the dependents travel.
A minimum of five working days of vacation leave is mandatory (vacation leave does not
include weekends and national holidays). The leave records should be updated with
vacation leave for the period on the leave system.
Payment receipt and trip sheet for rented cab; Toll tax paid and petrol bills for
own cab. Maximum limit of First AC Train fare for the farthest point of travel
from the source to the destination would be considered for arriving at the
kilometers travelled.
Local conveyance (i.e. Residence to Airport and Airport to hotel and vice versa) cannot
be considered.
Controlled Copy Flexible Benefit Plan
Claims would be reimbursed as a part of the reimbursement cycle. Please refer to the
table on Reimbursement Dates for further details.
LTA can be claimed twice in a block of four years. i.e. two journeys can be performed in a
st st
block (current block period starts from 1 January 2014 and ends by 31 December
2017). Accumulation can also be carried forward from one year to the next year within the
block of four years.
LTA can be claimed as taxable income at any part of the year by raising expense report
under India Reimbursement template in ESA. (Refer ESA claim process)
Any unspent accumulation after the first non-taxable claim will be carried forward for the
subsequent trip during the same block. However, if the associate wishes to claim it as
taxable claim instead of carrying it forward, he/she needs to raise an expense report as
mentioned in the earlier point.
The associate can claim LTA only when he or she is in India Payroll and not after moving
into any onsite payroll.
Food Reimbursement
Food Reimbursement aims at providing an allowance for food items that an associate requires at the
office premises. Food allowance would be provided through a meal card.
Controlled Copy Flexible Benefit Plan
In case the amount defined under Food reimbursements could not be loaded into your
food card due to reasons like
Invalid card number entered in MyPay
Food card hot listed by associate due to loss or damage
Food card balance likely to exceed or exceeds Rs.20,000/- (Rupees Twenty thousand)
Any reversal due to Loss of Pay, travel days pertaining to earlier months, as per inputs
given by HR
the monthly definition against food card would be removed and it would get added to Special
Allowance, taxed and paid accordingly.
Associates are required to procure Meal Card from HDFC Bank through the following
website: https://leads.hdfcbank.com/applications/webforms/apply/foodplus.asp (Refer
the FBP Cards section for detailed explanation)
The card would be delivered within 3 to 4 weeks from the time of furnishing the details
On receipt of the meal card, associates have to update the meal card number in
https://Mypay.cognizant.com(Refer the FBP Cards section for detailed explanation)
Associates can reach the customer care center of HDFC Bank for any support at
PrepaidCards.Chennai@hdfcbank.com
The amount will be credited as reimbursement to the Meal Card at the end of every
month.
The maximum amount that can be maintained in the Meal Card is Rs. 20,000
(According to RBI Regulations).
According to Governmental regulations, the Meal Card can be used only to buy ready-
to-eat cooked food and the card cannot be used to purchase items for more than Rs.
100 per day
Controlled Copy Flexible Benefit Plan
Amount once credited by Cognizant into the meal card based on associate definition
cannot be reversed or credited into the salary account
The meal card shall be used by the associates only for the reimbursement of food items
at outlets specified by HDFC Bank.( Onecognizant My App Cworld FBP)
Superannuation Fund is a retirement benefit provided to employees. The amount defined by the
associates under FBP will be deducted from their monthly salaries and contributed towards
superannuation fund under the Group superannuation scheme administered by LIC. There would be
no contribution from the company towards the same.
Limit: Minimum contribution of Rs. 500 per month and subject to a ceiling of 15% of basic salary or
Rs. 100,000 per annum, whichever is lesser.
Taxability
The contribution made to the fund is totally exempt from income tax.
Associates can define the contribution amount in the FBP earnings definition system in
https://mypay.cognizant.com, subject to the limits as mentioned above
Once the associate opts for the benefit with the required amount, the company
contributes the same to the superannuation fund on behalf of the associate and the
same is recovered from the associates monthly salary.
Associate who opt for this benefit cannot come out of it till he or she is employed with
Cognizant.
The contributions would be maintained by L.I.C of India and the interest rate is decided
by L.I.C on a yearly basis.
Associates cannot withdraw any amount from the fund during their tenure in Cognizant.
On separation, the associate can transfer the fund to the Superannuation fund
maintained by his / her future employer or request the amount to be paid back in the
form of monthly pension.
Associates may change the definition of the superannuation fund on a monthly basis,
but the contributions must be within the monetary limits of Rs.500 to Rs.100000.
However the contribution cannot exceed 15% of the basic.
The contributions made towards superannuation fund for the current Financial Year can
be viewed at https://mypay.cognizant.com in the Superannuation Slip page under My
Slips
Associates can track the amount available in the superannuation fund by registering
themselves at the website of L.I.C India (www.licindia.com) using their LIC ID(Available
in the Superannuation Slip under My Statements at https://mypay.cognizant.com
LIC Step by step Login Procedure for tracking your Superannuation Fund
Click
here
Controlled Copy Flexible Benefit Plan
Click
here
Controlled Copy Flexible Benefit Plan
Select
member
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Controlled Copy Flexible Benefit Plan
Click
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Controlled Copy Flexible Benefit Plan
National Pension System or new pension system (NPS) is a scheme introduced originally in 2003 by the
Government of India to enable individuals to save for their retirement, and was extended in 2009 to cover
employees of private sector as well. Effective April 1st, 2011, the Government has exempted from Income
tax the contribution through the employer. The scheme is administered and controlled by the Pension
Fund Regulatory & Development Authority PFRDA (www.pfrda.org.in)
In NPS, a subscriber contributes every year till retirement and the contribution is invested as per the
investment pattern selected by the subscriber. On retirement, part of the investment corpus (Pension
Wealth) accumulated is paid in lump sum while the remaining goes in purchasing a life annuity which will
ensure stable monthly income to the subscriber till death. Subscriptions to NPS are towards Retirement
contribution. You are required to properly assess your requirements for retirement before enrolling for the
scheme. Tax savings should not be the only criteria for enrolling into retirement schemes.
Coverage
Limit:
Taxability
The contribution made to the fund is totally exempt from income tax.
Eligibility
Any Indian citizen, whether resident or non resident, can invest in this scheme provided
he is between 18 to 60 years of age as on the date of submission of application. The
applicant would also be expected to complete the regular KYC (Know your customer)
formalities before opening the account.
Contact ICICI bank to complete the documentation formalities. Application form given
below.
Controlled Copy Flexible Benefit Plan
Application form.pdf
Establish the PRAN account and share the PRAN details to finance.
If you are already holding PRAN a/c with Points of presence other than ICICI Bank
submit the Change of POP form to the ICICI bank.
Associates to declare the desired NPS Contribution amount in the FBP definition system
after obtaining the PRAN a/c. Ths can be done through FBP definition, available on
https://MyPay.Cognizant.com
You have an option of setting up your NPS Contribution by reallocating the amounts that
are currently available under the FBP scheme like Car Running, Medical, Special
allowance etc.
The amount so allocated will be fully tax exempt. You can allocate a minimum of Rs.500
subject to a maximum of 10% of your basic salary.
After the monthly payroll process, Cognizant will deposit the contribution amount to the
POP who will in turn credit it to the Fund Manager of your choice. The details of amount
deposited will also be made available on the MyPay portal.
This entire proposal is based on the current tax laws. Any changes, if done by the
government, will require this to be modified.
Please Contact the below ICICI POCs for your location pertaining to NPS. Click her to
view the POCs.
NPS POCs
Controlled Copy Flexible Benefit Plan
Mobile Reimbursement
Mobile Reimbursement aims at reimbursing the associates for mobile usage for official purposes.
Coverage: Up to M (Manager) grade only.
Limit:
Component Up to A Level SA andM
Taxability
Associates should follow the below steps for claiming their Mobile Reimbursements
Step 1: Procure an ICICI / Citibank / HDFC* credit card and use it to pay
mobile phone bills, Fuel and Maintenance bills. Associates who already
possess an ICICI / Citibank / HDFC credit card may use the same for payment
of the above mentioned bills.(Click here for more details - FBP Cards section)
Provide consent to the bank for sharing the reimbursable spend details
with Cognizant (Click here for more details - Mapping the Credit Card)
Step 2: Bank would share the information on the reimbursable spends which
would be updated in https://mypay.cognizant.com
Associates are responsible for paying their credit card dues, Cognizant will credit
reimbursements only to the salary accounts specified by the Associates.
If the claimed amount is less than the amount defined, the excess would be carried
forward for the next month.
Expenses swiped will be paid only to the extent of accumulations and cannot be
carried forward partially to next month.
Reimbursement will be provided only in respect of one mobile connection, which should
be a Post Paid connection registered in the name of Associate.
Claims would be reimbursed as a part of the reimbursement cycle. Please refer to the
table on Reimbursement Dates for further details.
Controlled Copy Flexible Benefit Plan
Conveyance Allowance
The Car Running Expense is a benefit extended to the associates towards fuel, chauffeur and
maintenance of an employee owned car which is used for official purposes.
Coverage: For SA and above grade only.
Limit: Car running expense can be claimed under the following heads, subject to a maximum amount
as prescribed below.
Engine capacity < = 1.6
Component Engine capacity > 1.6 litres
litres
Fuel & Maintenance Rs. 1800 (per month) Rs. 2400 (per month)
Driver Salary Rs. 900 (per month) Rs. 900 (per month)
Fuel & maintenance with Rs.2700(per month) Rs.3300(per month)
Driver Salary
You are entitled to claim either Conveyance Allowance (up to a maximum of Rs. 800)
or Car Running Expense and you cannot claim both.
Taxability
Associates should reimburse their fuel bills by making payments only through the
prescribed credit card.
The fuel expenses claimed through ESA expense report will not be entertained
Expenses swiped will be paid only to the extent of accumulations and cannot be carried
forward partially to next month.
Associates can reimburse their Car Maintenance Expense through ESA claim by
producing original bills.
Associates should reimburse Drivers Salary expense only through ESA by producing
the Driver Salary Claim Form duly filled and signed (Driver Salary Claim Form available
under the Forms link at https://mypay.cognizant.com)
Controlled Copy Flexible Benefit Plan
Associates should follow the below steps for claiming their credit card based Car
Running Expense Reimbursements
Step 1: Procure an ICICI / Citibank / HDFC credit card and use it to pay
mobile phone bills, Fuel and Maintenance bills (Refer the FBP Cards section
for detailed explanation on process of procuring and updating a Credit Card).
Associates who already possess an HDFC credit card may use the same for
payment of the above mentioned bills.
https://www.hdfcbank.com/applications/webforms/apply/cognizant_cc.asp
Step 2: Bank would share the information on the reimbursable spends which
would be updated in https://mypay.cognizant.com
Associates need to make the Driver Salary /Car Maintenance reimbursement claim
through ESA as mentioned below (Refer ESA Claim Process section of this document
for detailed explanation with screenshots):
Step 6:Claim your reimbursements under the Car Driver Salary/ Car
Maintenance expense type (Code C100101 for Driver Salary and C100102 for
maintenance) (please note No need to fax / scan expense report with
supporting)
Driver Salary Claim Form duly filled and signed (Driver Salary Claim
Form available under the Forms link at https://mypay.cognizant.com)
The associate can claim car running only when they are in INDIA
Car must be registered only in the name of the associate and not any other name
Car should be currently registered in the State of the associates current location.If the
car is registered in any other state; the associate has to submit an NOC and Road Tax
receipt from the State of the associates current location (office).
The associate is required to disclose any transfer of ownership of the vehicle, to the
company.
Associates are required to obtain an ICICI / Citibank / HDFC credit card and use it to
pay for expenses towards fuel onlyRemember, this card will also be used to pay for
expenses under the Mobile Reimbursement process.
For associates at SA and above grades who are not availing Car Running Expense for
reasons whatsoever but still would like to be provided for their conveyance, can avail of
Conveyance Allowance (Refer conveyance Allowance policy).
Associates cannot avail of Car running expense and Conveyance Allowance both at the
same time.
Claims would be reimbursed as a part of the reimbursement cycle. Please refer to the
table on Reimbursement Dates for further details.
Associates should follow the steps mentioned below to submit their documents
of proof for car ownership:
Step 2: Fill in the necessary details in the cover sheet and print the same
Step 3: Scan the documents given below and upload it in the respective fields.
Controlled Copy Flexible Benefit Plan
Associates have to bear in mind the following while availing of this benefit:
In case of a new vehicle the RC book of which is not yet delivered, the booking form
which has the proof of payment and name of owner can be used as a provisional
document for proof of ownership. However, the associate needs to submit a copy of the
RC book as soon as it is received. The provisional proof would be accepted only for 3
months from the date of purchase of the vehicle
Drivers salary Only by Cash (Driver Salary receipt and ESA claim process mentioned in the
FBP Policy document)
Car maintenance expenses Only by cash (ESA claim process mentioned in the FBP Policy
Controlled Copy Flexible Benefit Plan
FBP Cards
Meal Card
Associates can procure an HDFC Meal Card by following the process mentioned below:
Step 1:Logon
tohttps://leads.hdfcbank.com/applications/webforms/apply/foodplus.asp and
click the banner highlighted by the red box.
Step 2: Furnish all necessary details and click the Submit button. The meal card would be delivered
at your work location within 10 business days.
Controlled Copy Flexible Benefit Plan
Step 3: The Meal Card details have to be updated soon after receiving the
same. Click the Bank Information link under the My Update tab in
https://mypay.cognizant.com
Controlled Copy Flexible Benefit Plan
Step 4: Update the Bank name and Meal Card number under the Food Card
Details and click the Submit button. Your Food Reimbursement definitions will
now start getting credited into your Meal Card.
Controlled Copy Flexible Benefit Plan
Credit Card
Associates who currently do not possess a credit card for FBP reimbursement purposes can procure
an HDFC / ICICI / Citibank Credit Card.
Application/Procedure for mapping HDFC credit card to Cognizant can be done online by following
the process mentioned below:
Step 1:Logon
tohttps://leads.hdfcbank.com/applications/webforms/apply/cognizant_cc.asp
Step 2: Click the Yes button if you already possess an HDFC Bank credit card;
Furnish the necessary details and click the Submit button to map your existing
credit card. Once the card gets mapped, HDFC Bank will share your
reimbursable credit card spends to Cognizant for an upload in Mypay.
Controlled Copy Flexible Benefit Plan
Step 3: Click the No button (for the first question) if you want to procure a new
card and click the Yes button (for the second question) if you have your salary
account with HDFC Bank. Follow the instructions provided in the webpage to
make an application for a new HDFC Bank credit card within 3 business weeks.
Controlled Copy Flexible Benefit Plan
Step 4: Click the No button (for the first question) if you want to procure a new
card; Click the No button (for the second question) if you do not have your
salary account with HDFC Bank and click the Yes button (for the third question).
Follow the instructions provided in the webpage to make an application for a
new HDFC Bank credit card within 3 business weeks.
Associates who wish to use an existing ICICI / Citibank credit card or would like
to procure one for the purpose of FBP reimbursement can follow the normal
process of procuring a personal credit card with these banks. Once the card is
delivered, associates need to provide a letter of consent (in the format
mentioned below) to the Bank for sharing the details of reimbursable spends
with Cognizant. This process is referred to as the process of mapping the credit
card for reimbursement purposes.
Controlled Copy Flexible Benefit Plan
Mail Format:
Hi,
Regards
3. An instant acknowledgement is sent to the associate on receipt of email through Phone Banking
Email channel.
4. The customer service officer at Phone Banking will verify the details and create a Service
Request (SR) in their internal service request management system(FCRM).
5. Phone banking channel team will send an email acknowledgement mentioning Service Request
number & TAT details.
6. Service Request will be processed by Card operations team within a TAT of 24 - 48 hours.
7. SMS will be sent to the associates registered mobile number on closure of the Service Request
8. In case of any queries/complaints associate can write to ctssupport@icicibank.com for resolution.
Kindly note: If the email was sent from a personal or unregistered email id, the same will be
rejected by the Phone Banking officer and an intimation email will be sent to the associate with
reject reasons.
Controlled Copy Flexible Benefit Plan
The associate has to send a mail using the following format from their registered mail id with
Citibank to ctshelpdesk@citi.com
Mail Format
I am an employee of Cognizant Technology Solutions (CTS)employee no ___________ and I
hold a Citibank Credit Card no.___________. I hereby authorize Citibank to share with CTS, the
transaction data from the credit card statement of my above-mentioned credit card.
I understand and hereby acknowledge that Citibank shall disclose my said personal
data/information to CTS only on the basis of this authorization provided by me and that Citibank
shall not be liable to me for any loss or damage that I may suffer/incur as a consequence of
disclosure of the said data/information by Citibank. I shall not, at any time in future, hold Citibank
liable and shall not bring any legal action against it, for any reason whatsoever, for disclosing
the said information.
As soon as card number is mapped, you will receive a notification from the FBP Team. Once you
receive this notification, please update your card number in the appropriate place at
https://mypay.cognizant.com.
Please start using the card for the reimbursable expenses only after the above steps are
completed.The bank will not share spends data if the card is not properly mapped.
Please refer to Step 2 in the card application section (mention the page # here) for details
regarding the same.
Step 5: The Credit Card details have to be updated soon after receiving the
same. Click the Bank Information link under the My Update tab in
https://mypay.cognizant.com
Controlled Copy Flexible Benefit Plan
Step 6: Furnish the necessary details and click the Submit button. The spends
will now beavailable for your confirmation in Mypayfor reimbursement
Controlled Copy Flexible Benefit Plan
Please note that all reimbursable expenses will be credited into the salary account of
the associate and no payment will be directly made by Cognizant towards the credit
bills.
Associates need to confirm specific credit card expenses which are reimbursable in
accordance with the FBP policy for the Payroll Team to credit the same.
After completing the pre-requisite steps associates can follow the process mentioned
below to confirm their credit card transactions.
Step 1: Click the Credit Card Transaction Confirmation link under the My Update
tab
Controlled Copy Flexible Benefit Plan
Step 2: Click the Edit button available against the specific expense to be claimed
Controlled Copy Flexible Benefit Plan
Associates can follow the process mentioned below to confirm their credit card
transactions:
Step 7: Claim your reimbursements under the LTA,Car Driver Salary/ Car
Maintenance expense type(Code C100100 for LTA, C100101 for Driver
Salary and C100102 for maintenance). Please click the Look up icon for ease
of selecting the expense type. Click the Submit button to complete the process
of claim.
Points to Remember
Election of the components for the Flexible Benefit Plan can be made only between 5th
and 25th of every month:
If 5th falls on a weekend or holiday, the system would be available from the next
working day.
If 25th falls on a weekend or holiday, the system would be available till the
previous working day.
Kindly note that ICICI / Citibank / HDFC credit card to be used are personal cards and
associate are required to get in touch with the respective bank officials regarding any
issues, including procurement.
If your Date of joining falls on or after 20th of every month, you will be able to access
th
Mypay latest by 10 of the following month.
All bills submitted for claim (Medical, Mobile, Car Running Expenses, LTA) will have to
be dated Post the Date of Joining. Any bills date before the Date of Joining of the
associate in Cognizant will not be approved and reimbursed.
Controlled Copy Flexible Benefit Plan
Reimbursement dates
Reimbursement Dates
Deadline for
Date of
submission of
Component Reimburseme
claim/confirmatio
nt
n of transactions
Paid on the last
Bills
working day of
Leave Travel Allowance submitted/received
th the same month
(LTA)-Non Taxable on or before 20 of
along with
every month
salary.
Paid on the last
Reports submitted working day of
Leave Travel Allowance th
on or before 20 of the same month
(LTA)-Taxable
every month along with
salary.
Bills Within ten days
Car Running Expenses
submitted/received from the date of
(Through ESA)
in the current week final approval.
Transactions
confirmed as official
Car Running Expenses 21st of the
in MyPay during the
(Through Credit Card) following month
month on or before
th
20 of the month
Bills
Medical Reimbursement
submitted/received 10th of the
(through MyPay Manual
on or before last day following month
submission)
of the month
Apollo swipes
Medical Reimbursement
incurred during the 10th of the
(through Apollo card
month and following month
confirmation)
confirmed as YES
Transactions
Mobile confirmed as official
21st of the
Reimbursement(Throug in MyPay during the
following month
h Credit Card) month on or before
th
20 of the month
Transactions
confirmed as official
Managers Mobile 21st of the
in MyPay during the
(Through Credit Card) following month
month on or before
th
20 of the month
Loaded into food
card on the last
Definition made
working day of
Food reimbursement during the current
the month on
month
which salary is
processed.
Controlled Copy Flexible Benefit Plan
For food card, unless the card details are entered in MyPay, the amount will be loaded to the card on
the salary day. It will be loaded as arrears amount once the card details are entered in
https://mypay.cognizant.com
Though the election mode is available on monthly basis, it is recommended that the
associate makes an election on a yearly basis to have a better plan of his / her
salary.
Call GSD Helpdesk (VNET 56666, Please dial 3 followed by 2 and 2 for Voice Support)
or
Associates can also raise GSD request using the link https://gsd.cognizant.com
Human Resources India Payroll
FBP /Reimbursements Car Running Expense Car Maintenance, Insurance, Driver's Salary
FBP /Reimbursements Car Running Expense Credit status
FBP /Reimbursements Car Running Expense Missing credit card Transactions
FBP /Reimbursements Credit Card mapping Bank POC not responding
FBP /Reimbursements Food Card Amount not credtied/loaded in Food card
FBP /Reimbursements Food Card Food Card Issue
FBP /Reimbursements Leave travel allowance Unclaimed amount
FBP /Reimbursements LTA Claiming Process
FBP /Reimbursements LTA Credit Status
FBP /Reimbursements LTA Document Submission / Approval Status
FBP /Reimbursements Medical Reimbursement Apollo medical card
FBP /Reimbursements Medical Reimbursement Claiming Process
FBP /Reimbursements Medical Reimbursement Credit Status
FBP /Reimbursements Medical Reimbursement Proofs and credit
FBP /Reimbursements Medical Reimbursement Proofs/Manual bill status
FBP /Reimbursements Mobile Reimbursement Credit status
FBP /Reimbursements Mobile Reimbursement Missing credit card Transactions
FBP /Reimbursements Mobile Reimbursement Payment Issues
FBP /Reimbursements NPS Enrolling
FBP /Reimbursements NPS Status
FBP /Reimbursements Superannuation Fund Enrolling and login
Tax Exemption 80C Query
Tax Exemption Higher education loan Query
Tax Exemption House rental allowance Query
Tax Exemption Loss on House property Query
Tax Exemption Mediclaim Query
Controlled Copy Flexible Benefit Plan
Superannuation Transfer/Closure:
E-mail: hrssbenefits@cognizant.com
Controlled Copy Flexible Benefit Plan
2. Office Address (Pin Code) and mobile number update in HDFC records
Please refer to the documents on FBP Policy and FAQ in the below link to know the Eligibility
and claim process for the various FBP Components:
https://groups.cognizant.com/corporate/HR/India/Pages/FlexibleBenefitPlan.aspx
THANK YOU!!!