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22. Laudon ,K.C.& Laudon,J.P"Management information systems-managing the

digital firm", Pearson, Prentice Hall,2004 ,P:231.

23. http://www.worldbank.orgl/publicsector/egov/definition.htm

10th Scientific Conference 24-25 Oct.2009 - 174 - 25-24 2009

AL-Mansour Journal / No.14/ Special Issue /( Part One) 2010 ( ) / /14 /

Electronic Management and the Facilitates to Achieve the Total

Quality

Dr. Sahar Khadory

Al-Mustansiriya University / Al-mustansiriya Center

For Arabic and International Student

Abstract :
Electronic management is considered an effective tool for business
organizations .New technologies of electronic communications through the
use of the web provided the basis for the of E-management. This research work
provides a theoretical framework of the concepts and dimensions of E-
management .This is done through the emphasis on the role of total quality
management in achieving efficient and effective performance of business
organizations within this new filed to accomplish various managing
transactions

The research provides several recommendations to point out how business

organizations could become more efficient when using total quality in E-
managerial activities.

10th Scientific Conference 24-25 Oct.2009 - 175 - 2009 25-24