Agreement

Likert-type Scale Strongly disagree Disagree Completely disagree

Disagree Neither agree nor disagree Mostly disagree
Sample Ratings Neither agree nor disagree Agree Slightly disagree
Agree Slightly agree
Strongly agree Mostly agree
What does a Likert Scale Completely agree
measure? Occurrences
Likert-type, or frequency scales, Very rarely Never Not at all
Rarely Seldom Little
use fixed choice response formats Occasionally About half the time Occasionally
Frequently Usually Often all the time
to measure attitudes or opinions. Very frequently Always
(Bowling 1997, Burns & Grove 1997) Not really Never Never
Somewhat Rarely Seldom
Individuals express how much they Quite a bit Sometimes Sometimes
Often Often
agree or disagree Always
with a statement. Not much A little Not much
Some Some Little
A great deal A lot Somewhat
How do you use Likert results? Much
A great deal
Summarize using:
Importance
Median - the middle number in a Not important Unimportant Unimportant
sorted list of numbers. Moderately important Of little importance Of little importance
Very important Important Moderately important
Find Median by placing the Very important Important
Very important
numbers you are given in value
Quality
order and find the middle number Poor Very poor Extremely poor
Fair Not good Below average
Mode the number that appears Average All right Average
Good Good Above average
most often. Excellent Excellent Excellent
Find mode, or modal value, by Content
Too elementary Too fast Poor
putting numbers in order then Okay Just right Not good
counting how many there is of Too technical Too slow Good
Excellent
each number. Did not understand No help at all Quite unsuccessful
Understood a little Slightly helpful Somewhat unsuccessful
Understood most of it Fairly helpful Somewhat successful
Mode is probably the most Understood very well Very helpful Quite successful
suitable for easy interpretation. Implementation
Definitely will not Absolutely no Never true
Probably will not Mostly non Sometimes true
Display distribution of Probably will Neither yes nor no Often true
observations in a bar chart. Definitely will Mostly yes
Absolutely yes
Not at all Not at all true Probably not
Very little Slightly true Maybe
Somewhat True about half the time Quite likely
To a great extent Mostly true Definitely
Completely true
Overall Impression
Very dissatisfied Not at all satisfied
Somewhat dissatisfied Slightly satisfied
Neither satisfied nor dissatisfied Somewhat satisfied
Somewhat satisfied Very much satisfied
Very satisfied
Didnt get what I wanted Very uncomfortable
Got a little of what I wanted Uncomfortable
Got a lot of what I wanted Comfortable
Got everything I wanted Very comfortable

Used with permission from University of Wisconsin-Extension, Cooperative Extension, Program Development and Evaluation, Building Capacity in Evaluating Outcomes, 2008,
modified and adapted by Julie Pigott Dillard, UF IFAS Washington County Extension, 2013