Take Your Business To The Next Level

About Us
The name MDS has stood for a distinguished group of
information and communications technology companies, known
for their advanced offering of software and hardware products,
services, distribution, system integration and site solutions. It ➢ More than 20 awards in
has now evolved into the Midis Group with over 150 companies the last 11 years.
and more than 4500 employees, and Dynamics Business ➢ Microsoft Inner Circle for 4
Solutions is proud to be part of it. times.
Dynamics Business Solutions (DBS) provides high quality of ➢ Microsoft Gold Certified
total Microsoft Business Solutions to small and mid-sized Partner.
businesses.
➢ More than 100 Companies
Our approach extends our services beyond software and in 24 countries covering:
application installation to complete system integrations,
custom development, consulting, training, and support. Our Middle East
team of dedicated professionals is our greatest asset, and Africa
each of us is committed to upholding our mission of making
you succeed. Europe
Central Asia
We understand that your business is unique and we’ll help
you apply the right technology to improve your financial,
customer service and operational processes.

Based on our experience working with hundreds of clients,

we’ll bring you best practices and recommend proven process
improvements.
Mission Statement
DBS provides expert IT enterprise application solutions.
In addition, DBS specializes in solutions that provide considerations for
Business growth.

We have extensive experience with application implementation and

design with many sectors of business. These experiences encompass
projects from the private, public, governmental, for-profit, and non-
profit arenas.

Our relationships with clients have proven to be long term due to our
expertise in applying growing knowledge that helps with our clients and
their business' success.

BEST PROFESSIONAL CONSULTING AT YOUR SERVICE

• Better project estimation.

• Improved planning and communication.
• Reduced costs.
• Risk reduction.
• Better user adoption.
• Improved ROI.
• Proven implementation methodology framework.
• Project management best practice.
• Support of cross phase processes to enhance quality for
organization, solution and Technology.
Services
✓ IMPLEMENTATIONS / INTEGRATION / UPGRADES
With DBS you get the power and knowledge you need to enter into an implementation without
reservation; and complete it, without frustration. Our company accompanies the introduction of a set of
business processes and provides methodological assistance in the organization of implementation.

✓ BUSINESS INTELLEGENCE BI
Making good decisions requires a solid business intelligence system. If you are using multiple software
programs, it is difficult to access and analyze information in a time.

✓ BUSINESS PROCESS CONSULTING

Through lectures and trainings, which are held by qualified specialists, you will be able to improve your
skills and acquire new knowledge.

✓ APPLICATION DEVELOPMENT & SUPPORT

Contextual advertising is famous for the fact that it can help quickly bring customers to the site. To
ensure the success of your implementation with a passionate and dedicated team.

✓ IN-HOUSE TRAINING
Portal is a web-site that contains a variety of interactive services functioning in the framework of this site.

✓ MANAGED SERVICES
The reliability of our solutions is provided by mandatory training of personnel for the introduction of the
client company, complete documentation of all procedures.

✓ PROJECT MANAGEMENT
The synergistic effect of our decisions is achieved through a well-established pattern of interaction
between our experts and specialists of the company.
Solutions
▪ Microsoft Dynamics ERP
Microsoft Dynamics ERP is the leading enterprise solution in the market for
mid-market and enterprise businesses providing an integrated solution for;

• Financial and Business Performance Management

• Inventory Management
• Sales Order Processing and Receivables Management
• Purchasing and Payables Management
• Production Planning, Shop Floor Control and Manufacturing
• MRP and Automated replenishment
• Project Management with Time and Expenses Management
• Purchase Requisition Management
• Sales forecasting and Demand planning
• Advanced Cash Flow management
• Fixed Asset Management
• Business Intelligence and Business Scorecard mapping

Dynamics Business Solutions provides implementation, configuration, development and

integration services for the following Microsoft Dynamics Applications. Please get in touch
for more information;
- Microsoft Dynamics AX
- Microsoft Dynamics NAV
- Microsoft Dynamics GP
- Microsoft Dynamics CRM

(*** for more information, please look into below Notes)

Solutions
▪ Microsoft Dynamics CRM

Microsoft Dynamics CRM 2015 is a fully integrated customer relationship

management (CRM) system. Microsoft Dynamics CRM gives you the
capability to easily create and maintain a clear view of customers from first
contact through purchase and post-sales. With tools to enhance your
company's sales, marketing, and customer service processes—along with
native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers
a fast, flexible, and affordable solution.

Microsoft Dynamics CRM helps you drive consistent and measurable

improvement in everyday business processes.

Sales features: Get more leads and close more business

Access a complete view of customer data online or offline, and leverage tools that enable
your sales professionals to get real-time access to leads, identify cross-sell and up-sell
opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:
• Lead and opportunity management
• Account and contact management
• Territory and sales quota management
• Forecasting and sales analytics
• Offline and mobile device access
• sales literature management
• sales pipeline and competitor analysis
• Quick access to products, pricing, and quotes
Solutions
▪ Microsoft Dynamics CRM …
Marketing features: A clearer view of customers and more informed marketing
investments
Segment customer lists into distinct benefit groups and then market to one or more of the
identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your
marketing professionals can leverage tools for:
• Customer segmentation
• Campaign planning and execution
• Data extraction and cleansing
• Analytics and reporting
• Marketing/sales collaboration tools
• Information sharing portals

Customer service features: Provide more value to customers

Respond faster to customer service issues and empower your service organization to
anticipate, address and deliver consistent, efficient customer care that contributes to
long-term business profitability. Microsoft Dynamics CRM provides functionality for:
• Account and contact management
• Case and interaction management
• Incident routing and queuing
• Product and contract management
• Knowledge-base management
• Service scheduling
• Workflow across teams and groups
• Service reporting and analytics

(*** for more information, please look into below Notes)

Solutions
▪ Microsoft Business Intelligence…

Microsoft Power BI: Analytics solutions for your whole organization

Power BI transforms your company's data into rich visuals for you to collect and organize
so you can focus on what matters to you. Stay in the know, spot trends as they happen,
and push your business further.
• With Power BI on the web, monitor your important data from across your organization
and from all of the apps you rely on.
• Power BI Desktop gives you tools to transform, analyze, and visualize data. Share
reports in seconds with your organization using Power BI on the web.
• With SQL Server Analysis Services on-premises and Azure Analysis Services in the
cloud you can easily build robust, reusable models over your data to provide
consistency across reporting and analysis in your organization.
• Deliver stunning interactive reports in your app with the Power BI Embedded service.

Datazen: Native Apps for All Platforms

Introducing feature parity and offline capabilities on all platforms. Datazen's data sync
mechanism ensures that the latest data will be ready on your device when you need it –
producing immediate response times and the ability to switch to offline mode at any time.
We take pride in delivering premium experiences across all device types and form-factors.
• KPI Repository: For quick, timely insights
• BI Dashboards: Data visualization and analysis
• Team Collaboration: Stay on top of BI hub activity
• Single Point of Publishing: Windows, Android, iOS, HTML5
Solutions
▪ Microsoft SharePoint
DBS provides services around the Microsoft SharePoint Server platform that helps
organizations build a foundation platform for composite applications; manage
business processes and workflow, combine unstructured and structured
information in a central repository and provide enterprise content management
capabilities. With Microsoft Office SharePoint Server (MOSS) 2016 implementation
services from DBS, companies can deliver enterprise data to the desktop level
boosting individual productivity and empowering information workers with the
right information and at the right time.

SharePoint Server 2016: Provide more value to customers

Modernize your on-premises infrastructure with SharePoint Server 2016, improving
performance, reliability, and scale while providing a foundation for future innovation.
• Cloud Inspired Infrastructure
• Modern User Experience
• People-centric Compliance

SharePoint Online: Provide more value to customers

SharePoint Online delivers the powerful features of SharePoint without the associated
overhead of managing the infrastructure on your own. Flexible management options ensure
that you still retain the control you need to meet the compliance requirements of your
organization. You can purchase SharePoint in the cloud as a standalone offering or as part
of an Office 365 suite, where you can also get access to Exchange, OneDrive for Business,
Skype for Business, the Office clients, and web apps.
• Anywhere access
• Seamless Collaboration
• Intelligence & Insights
• Enterprise-grade security and compliance
Solutions
▪ Mobile Apps Services

Mobility solutions are considered as part of the most disruptive technological

innovation in today's business world. In the past few years, mobile devices have
grown from just enabling business emails and data on the move, to introducing
capable mobile applications that changed the way, companies do business. DBS
has been consistently working on top mobility solutions for enterprise to
connect, convey and execute by offering enterprise mobile app development,
enterprise mobility management, enterprise strategy framework.

Services:

• Android App Development

• iOS app Development
• Cross Platform Development
• mCommerce App Development
• Mobile Application Testing
• HTML5 Apps Development
 DBS Exclusive Solutions
▪ DynaPay (Payroll) for Microsoft Dynamics GP
DBS offers comprehensive Middle-east payroll functionality ideal for businesses that
need advanced capabilities and HR integration. DynaPay has a comprehensive payroll
management that has seamless integration to Employee Attendance and Leave Tracking.
Extensive and flexible payroll policy definitions including earning policies, allowances policies,
benefits policies, bonuses policies, commissions policies, deduction policies are available in the
system.
DynaPay is cost-effective, easy to learn and quick to implement – you can be up and
running in less than 2 weeks!
DynaPay is our fully configurable and powerful HR & Payroll solution designed for the gulf
region. DynaPay run inside Microsoft Dynamics GP for seamless integration, deployed on
premise or in the cloud and integrated with the standard US Payroll and the Finance module of
Dynamics GP.

Main Features:
• Managing employee’s personal details.
• Managing employee’s documents and expiration dates (Passport, visa, etc.)
• employment checks
• Job and salary history – including multi-post
• Employment details – contracts and T&Cs
• Employee Dependencies (Family) details
• Skills and competencies, Training management
• Leave Management, Overtime Management
• Benefit, pension management, Salary modelling
• Auto-enrolment process management
• Flexible organization structures and charting
• Adjustment of loan/advance/insurance payments during emergency situations
• Ability to run payroll unlimited number of times, print trial pay-slips and various compression report.
• Generate Bank File and various bank transfer reports.
• Generate WPS, Gratuity (End of Services) Management
• Interface with any Time & Attendance machine,
• Configurable calendar for working and non-working days
DBS Exclusive Solutions
▪ Dynamo(Payroll) for Microsoft Dynamics AX and D365
AX HR and Payroll add-on module
Dynamo Payroll is a flexible, reliable, easy-to-use and yet comprehensive application that
uses advanced technology to turn human resources into a collaborative, strategic function
within the organization. Dynamo HR and Payroll transforms administrative staff into
knowledge workers and empowers HR department to play a vital and strategic role in their
organizations success.
Dynamo Payroll is a complete set of modular software applications that automate HR and
Payroll Management. It helps you to accurately and efficiently manage your human
resources and employee benefits responsibilities. It keeps your staff up to date with easily
accessible information that is calculated and reported in real time. Dynamo payroll offers the
freedom of choice, seamless integration, high performance and reliability that forward-
thinking companies rely on to increase profitability and gain a competitive advantage. The
Employee Master Index helps you to manage your employee information and store historical
records of employee information ensuring automated and efficient processing with complete
history of employee’s transactions.

Main Features:

Payroll
• Built in the SDK of Microsoft Dynamics AX (add-on module within AX)
• Multi-company support
• Uses Employee master feature of standard AX HR
• Flexible & Robust formula set up editors (equation factors)
• Multiple earning & deductions (payroll elements) set up with formula editors
• Various Types of Pension set up and calculations
• Various types of Gratuity set up & calculations
• Annual leave accruals & leave encashment
• Flight ticket benefit management
• GCC Payroll calculations – multiple payroll cycles based on different employee groups..
Cont..
DBS Exclusive Solutions
▪ Dynamo (Payroll) for Microsoft Dynamics AX and D365
AX HR and Payroll add-on module

Main Features
Payroll
Cont..
• Time & Attendance Integration
• Overtime Management
• Shift management
• Expenses Management
• Alert Configuration for documents
• Bank transfer files
• WPS file generation
• Various workflow for approval process of leave, courses, payments etc.
• Efficient Employee self service
• Integrated to AX Finance (GL/AP/AR)
• Integration available with AX Projects timesheet
• Integration to outlook and other e-mails
• Dynamo Advanced Payroll Management System.

HR
• Recrutement Applications & Applicants management
• Document management – Visa /Passport /Emirates ID etc.
• Training & Course Management
• Performance Management
DBS Solution Methodology
Diagnostic Analysis Design Development Deployment Operation

Project Team Solution End user

Analysis Design Build Go Live
Training Testing Training

Data Migration & Cutover Planning

Data Mapping & Migration Build Master Data Transaction Data Go Live

Development

Data Mapping & Migration Build Master Data Transaction Data Go Live

Project Control & Administration

14
Key Success Criteria
Sl. Success Factor Explanation
1. Top management support Management support and sponsorship may stand as the top important factor for
the success of any ERP implementation.

2. Project champion The presence of a champion who performs the crucial functions of transformational
leadership, facilitation, and marketing the project to the users is a key to the
success of the project. The champion has direct responsibility and is held
accountable for the overall project outcome.

3. User training and education End users and project team training on the system being implemented are another
key element for the success of the project.

4. Management of expectations ERP systems may fail to meet expectations despite positive contributions to the
organization if the systems are sometimes oversold by the supplier.

5. Vendor/customer partnerships The relationship between the customer and vendor selling the solution should
always be looked at as partnership.

6. Use of vendors’ development There are indications that rapid implementation technologies and programs
tools provided higher chances for a successful ERP implementation.

7 Careful selection of the Choosing the right ERP packaged software that best matches the organizational
appropriate package requirements is also a key factor.

8 Project management Project management activities and formal capturing of project documentation is
another important aspect.
Key Success Criteria…cont.
Steering committee A steering committee is a group consisting of senior management from across the
9. different corporate functions, project management representatives, and end users
should be formed as the highest level where show stopper issues are resolved.

10. Use of external consultants Companies implementing ERP solutions can depend on external consultants to help
drive the project.
Minimal customization This concept assumes that the software being implemented is based on best
11. practices to automate the business processes within the organization. Therefore,
organizations should try their best to change their internal processes to comply with
the software implemented to avoid heavy customization.
12. Data analysis and conversion Considering what data to migrate into the new system and the quality of such data is
a key factor that affects the results to be obtained from the new system.
Business process reengineering It is imperative that the business processes are aligned with the ERP system.
13. However, organizations might require reengineering some of their business
processes for either increasing the efficiency or having a much better fit for the
software.
Defining the architecture This include the key architectural considerations which should occur very early in the
14. implementation process which revolve around centralization or decentralization,
compatibility of existing tools within the enterprise with the ERP system.

15. Dedicated resources Resource requirements need to be determined early in the project and should many
should be dedicated for the project.
Project team competence Another important element of ERP implementation success or failure is related to the
16. knowledge, skills, abilities, and experience of the project manager as well as
selection of the right team members, which should not only be technologically
competent but also understand the company and its business requirements.
Valued Customers
DYNAMICS BUSINESS SOLUTIONS
Office 2903 HDS Business Center
P. O. Box: 336613, JLT, Dubai, UAE
+971 4 447 5525
+971 5656 4 2010
www.dbsae.com
inquiry@dbsae.com