AFTM NRO Guide

Section 4: Captain Resources

NRO DT PROJECT LIST

Revised 02/04/13
Legend: Replace anything in Red with Specific Workgroup DT or Due Date

NAME PROJECT DUE DATE RESOURCES COMMENTS

Server Captain Set Up DT Lockers Day 17 Shopping Supplies Set up, label and give all combinations by
FOH and Kitchen Day 17.
Server Captain Assemble “training Day 16 NRO Department Assemble all needed props, tools, and
box” for Server/Bar Shipment materials to use for classes by Day 16.
Training Days 1/2
1 DT Communication Day 17 – Day You will be responsible for updating board
Board 6 DAILY with the following information: daily
agenda including in/out times, pre/post
shift times, class times, “Quote of the
Day” (from Staff Alignment) etc.
2 DTs (1 class, 1 coach) Transportation Day 19 Copy to AFTM for approval every Thursday
(Coaching DT for Weeks Schedule through Day beginning Day 19, prior to distribution.
3 – 6) +20 Coordinate return of vehicles to the airport
using the return chart.
2 DTs DT Paperwork and Day 19 AFTM has DT Collect, organize and file all DT paperwork
(1 Classroom 1 Coach) DT Phone/Rooming through Phone/Rooming List in the accordion file. Keep Emergency
List Opening Day template Contact Sheet and Apartment Check-in
sheet separate and give to AFTM.
Collect phone numbers from all DTs to
create a rooming list with phone numbers.
Per Diem Comdata card given to DT upon
completion of paper work. See AFTM for
cards.
Keep locked in a locker at all times.
Captain P-Touch Labels Day 17 Responsible for collecting a list daily from
through DTs in all workgroups (FOH & Kit). Labels
Day +12 should be printed ONCE daily during non
rush hour time in the office. Any NEW or
incorrect labels that are being printed
must be updated in the file so that have
for future openings. Any labels that are

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04-07 NRO DT Project List
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AFTM NRO Guide
Section 4: Captain Resources

NAME PROJECT DUE DATE RESOURCES COMMENTS

reprinted due to being lost, destroyed etc
do not need to be recorded. The goal is to
print once daily and make sure we record
an missing labels needed for future
openings.
Kitchen DT Name Nametags with (Prep & Dish Obtain nametags Have nametags ready prior to first day of
Front Desk DT Name TMX numbers completed by with TMX numbers classes. Servers will place color coded
Server DT Name Day 18) Day from OSTs stickers for rotations. Nametags organized
Bus DT Name 17 – Day 1 by workgroup for set up and break down
Bakery DT Name shiftly.
Server Captain Shave and Shoe Kit Day 14 Follow up with management team to avoid
duplication of project.
1 Bar DT Pour Warm-up Day 14 Bar-Co-Captain
Crate
A+COST Shopping List Day 13 Fill holes from AFTM approves all items on the list. This
supply deliveries. list will be extremely minimal. All co-
Create a list for the captains must give this list to the Server
FAST to do the Co-Captain no later than Day 12.
shopping.
Server Captain/CID Restaurant Labels Day 12 Communicate with all DTs to ensure all
Bar Captain/CID appropriate labels are made for each area.
Bakery Captain/CID
Busser DT
Host DT
1 Bar DT R & M list Daily Copy the revised list DAILY and give to
GM.
Server Captain/CID DT Project List Daily The Server Co-Captain to manage the
project list daily. Discuss and validate at
DT post shifts.

Communicate with DTs at pre and post

shifts to ensure that we are on track.

1 FOH and 1 KIT “Project Clean” Daily AFTM Assign 2 DTs to be responsible for owning
These DTs will sanitation nightly prior to post shift. These

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04-07 NRO DT Project List
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AFTM NRO Guide
Section 4: Captain Resources

NAME PROJECT DUE DATE RESOURCES COMMENTS

validate that the DTs will walk entire and validate that DT
entire restaurant is team have cleaned their respective work
100% prior to DT areas.
post shift/departure
1 Bakery DT Scanner and Daily Catherine Pham Help to coach and explain to other DTs
Accessories AFTM how the Scanner system works. Be the
point person for Scanner for the DTs.
Follow up on Quiz scheduling, execution,
and results.

Server Captain/CID Classroom Lunch Day 16 NRO workgroup AFTM and Workgroup Captains/CIDs to
Schedule agendas validate and then distributed to Kitchen
Ops
1 Server DT/1 Busser Dining Room Set up Day 15 Identify areas with post it notes by setup.
DT and labeling Use Blue tape for all pre-labeling.

Confirm all labels are made and label

stations by Day 12.
1 Server DT Brunch Kit/Brunch Day 14 Create Brunch Kit/Locker. Place all items
Locker with labels into this container/locker.
Follow up with server workgroup manager.
Lead PUNCH DT Validate workgroup Day 12 for all PDD for all Remark Workgroup Captains are responsible for
quiz keys workgroups changes, ensuring that all paper quiz keys are
AFTM for all 100% accurate and match the Remark
discrepancies answer keys.
1 FD DT QSR Crash Kit Day 10 OST Follow up with Host manager.
1 DT Menu additions Day 6 Obtain pre-made labels from Server
board Captain.

1 Classroom and 1 Maps Guest Mocks Map Rules:

Coach through Day All FOH DTs with in/out times and breaks
+13 listed
2 LLD
1 KMS/Beverage
3 stations per server DT (approx)

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04-07 NRO DT Project List
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 AFTM NRO Guide
Section 4: Captain Resources

NAME PROJECT DUE DATE RESOURCES COMMENTS

1 server floater (when possible,
never more than 1 floater) POSi
DTs, accountabilities, CashLink.
Spread out closing DTs
Closing Server DTs do acct, CashLink, and
sidework.
Give each DT a 45 minute break. Use the
DT break document (see AFTM) to copy on
the opposite page of the map next to the
sidework chart.
½ page sidework chart and ½ page DT
break document on back of map.
Teach to Coaching Team Captain during
Week 1.
Server DT - Workgroup Day 7 (*Servers Only- Work with Workgroup Manager to ensure
Front Desk DT- Resource Books Print four additional completion and validate contents against
Bakery DT - copies of server the Table of Contents. DTs are responsible
Bar DT- sidework and create for sidework and schematics.
Busser DT- separate Server 100% completed by staff mock.
Line Co-Captain - Sidework Books)
Electronic/final version must be approved
through AFTM (see Due Date).
Bar DT Schematics Day 7 Schematics personalized to the restaurant
Bakery DT (masters come from NRO portal only).
Line DT
Bar DT Name Staff Files Day +7 100% completed. All original hires’
Bakery DT Name 100% certification process completed by Day +8.
F/D DT Name Final file audit must be completed prior to
Bus DT Name Day +7.
Server DT Name
1 Server Classroom DT NRO Agenda outline Day +7 Utilize NRO Mark-up Turn-in Sheet to
markups collect all assigned edits to NRO
documents.

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04-07 NRO DT Project List
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