End User Guide - Iauto
End User Guide - Iauto
End User Guide - Iauto
Rev. 1.2
2015/02/12
Contents
1. INTRODUCTION.......................................................................................................... 4
3. LOGIN ......................................................................................................................... 8
4. VEHICLE APPS........................................................................................................... 13
5. SYSTEM UPDATE....................................................................................................... 28
7.5. MY MESSAGES............................................................................................................. 70
APPENDIX ................................................................................................................................ 75
1. Introduction
iAuto Store is a system developed by Suntec Software (Shanghai) Co., Ltd. (hereinafter
referred to as "Suntec"). This documentation covers all function introductions when you start
to use the iAuto Store as an end user. This includes: User Registration, Login, In-Vehicle Apps,
System Update, Mobile Connection, User Information and other Functions in the system.
You can access the iAuto Store by using the URL: http://info.iauto.com/asweb/.
Internet Explorer 9 or higher and Google Chrome are preferred.
2. User Registration
The following steps show the step-by-step process on how to register an account:
1. Click the “Register” button and the system will show you the “Terms of Use,” as shown in
figure 2.1.1-1.
Figure 2.1.1-1
2. The “Agree” button will be available for ten seconds. If you agree to the terms and
conditions, click “Agree” and enter your information on the “New User Registration” page, as
shown in figure 2.1.2-1.
If you do not agree with the terms and conditions, click “Refuse,” and you will quit the
registration.
Figure 2.1.2-1
3. Please fill in the required information: User Name, Password, Confirm Password, Country,
Gender, Email and Verification Code. Click “Register” and an activation email will be sent to
your specified email address, as shown in figure 2.1.3-1.
Figure 2.1.3-1
4. Click on the link provided to you in your email to activate your account. This will take you
to a successful verification page, and the browser will automatically navigate to the iAuto
Store home page within 5 seconds, as shown in figure 2.1.4-1.
If you failed to receive the email, you can click on the “Resend activation email” button, as
shown in figure 2.1.3-1.
Figure 2.1.4-1
3. Login
Figure 3.1.1 -1
2. Input your User Name and Password into the login box and then click “Login.” In the top
right corner, you will see your user name as currently logged in. This is shown in Figure
3.1.2-1.
Figure 3.1.2-1
1. If you have forgotten your password, first click the “Forgot Password” button and you will
see the “Forgot Password” page, as shown in figure 3.2.1-1.
Figure 3.2.1-1
2. Input your User Name and Email address. Click the “Forgot Password” button and you will
be taken to a new page showing successful verification. You can now check your email to
reset your password, as shown in figures 3.2.2-1 and 3.2.2-2.
Figure 3.2.2-1
Figure 3.2.2-2
3. Input your new password and confirm it. Click “Commit” and you will see a prompt box
confirming your password change, as shown in figure 3.2.3-1.
Figure 3.2.3-1
7. This notification box confirms that you have successfully modified your password. Click
“OK” and the page will go back to iAuto Store home page where you can log into your
account with your new password.
4. Vehicle Apps
1. Input application names into the search box, as shown in figure 4.1.1-1. This allows you to
view applications that match your exact search, or you can filter your searches by category. If
this application is available for free, you will see download icon.
Figure 4.1.1-1
2. Click the “Download” icon in the search results and you will see an “App Download”
dialog box, as shown in figure 4.1.2-1. You may not download applications on to your
computer directly. You need to log into your account on your device, and the packages
will downloaded to your device automatically. Note: Applicable data usage fees may
apply.
Figure 4.1.2-1
3. Besides this method, you can click the “Download” icon in the detailed information
page, as shown in figure 4.1.3-1.
Figure 4.1.3-1
4. You may choose one or more devices in the “App Download” dialog box. Click the
“Download” button, and a confirmation box will pop-up, as shown in the figure 4.1.4-1. If
you choose to cancel this request, you will stop downloading and close the prompt box.
Figure 4.1.4-1
5. Click “OK” and the application is ready to be installed on to your devices. For example, you
can share your mobile internet network with your iAuto Device when you go back to your car.
Once your iAuto Device is connected to the Internet, your applications will download
automatically.
2. Click an application to access the detailed information page, as shown in figure 4.2.1-2.
Figure 4.2.1-2
3. Click “Price” below the application icon, and you will see an “App Download” dialog box,
as shown in figure 4.2.3-1.
Figure 4.2.3-1
4. Choose one or more devices, and you will find the total price at the bottom, as shown in
figure 4.2.4-1.
Figure 4.2.4-1
5. By clicking the “Buy” button, you will be directed to the payment page, as shown in figure
4.2.5-1. If you cancel the transaction, you will not be charged for any items, as shown in
figure 4.2.5-1.
Figure 4.2.5-1
6. When you click “paydollar” on the payment webpage, you will be directed to the Paydollar
payment page, as shown in figure 4.2.6-1.
Figure 4.2.6-1
7. The iAuto Store supports two payment methods: VISA and MasterCard. During the
payment process, we do not record any of your credit card information. At this point, you
can choose your preferred payment method, and you will be directed to the appropriate
payment page, as shown in figure 4.2.7-1.
Figure 4.2.7-1
8. Here, you can fill in the required information and click “Submit.” At this point, you will see
a prompt box as shown in figure 4.2.8-1.
Figure 4.2.8-1
9. In the prompt box, click “Yes” to confirm your payment, and you will see a progress bar
below the “Submit “and “Cancel” icons, as shown in figure 4.2.9-1.
Figure 4.2.9-1
10. The screen will display the payment results once payment has been received and the
transaction is complete, as shown in figure 4.2.10-1.
Figure 4.2.10-1
11. Click “Continue” for the last step of the payment process, as shown in figure 4.2.11-1.
Figure 4.2.11-1
12. The Payment result page will close in ten seconds, after which you will see a
payment notice window in the iAuto Store page, as shown in figure 4.2.12-1.
Figure 4.2.12-1
13. When you click “Yes,” the device status will be shown as “Purchased” in the application
downloading page, as shown in figure 4.2.13-1.
Figure 4.2.13-1
14. Click “Download” to finish downloading. If you click “Cancel”, your download will remain
incomplete.
5. System Update
System Update is designed to update the iAuto platform and navigation map data of the
iAuto vehicle system. This includes two different options:
Full package: complete system update package with or without navigation map data.
Patch package: updates certain platforms only.
Note: You may be request to install an update package for free or with fees. In addition, each
time you update the system, you will need to download two files: an Update Key file and a
Package file.
We provide two methods to find available packages, that is: Search by AuthCode/Search by
Device.
Figure 5.1.1.1-1
2. Click “Search by Device” and you will find all the devices in blue drop-down box. Select
the device and find available packages, as shown in figure 5.1.1.2-1.
Figure 5.1.1.3-1
Figure 5.1.2.1-1
2. Input or import the AuthCode of the device, and the results page will show you the latest
update packages to download, as shown in figure 5.1.2.2-1.
Figure 5.1.2.2-2
Figure 5.2.1.1-1
2. Click “Download” and download the “Update Key” and “Packages” to your SD card, as
shown in figure 5.2.1.2-1 and 5.2.1.2-2.
Figure 5.2.1.2-1
Figure 5.2.1.2-1
Figure 5.2.2.1-1
2. Input or import the AuthCode, and you will be directed to an order confirm page, as
shown in figure 5.2.2.2-1.
Figure 5.2.2.2-1
3. Click “pay dollar,” and you will see the “Payment Result” page showing that you have
Figure 5.2.2.3-1.
4. Another pop-up box will appear asking you if you have finished your payment. This is
shown in figure 5.2.2.4-1.
Figure 5.2.2.4-1
5. Click “Yes” and the package status will be shown as purchased, as shown in figure
5.2.2.5-1.
Figure 5.2.2.5-1
6. Click “Purchased,” and you will be prompted to download the “Update Key” and “Packages”
to your SD card. Please click “Download” for both packages. This is shown in figures 5.2.2.6-1
and 5.2.2.6-2.
Figure 5.2.2.6-1
Figure 5.2.2.6-2
As mentioned before, you can enjoy the free download only once. For any subsequent
downloads, you will need to pay the designated update fees. Please see the following
instructions for further details.
7. In the Buy prompt box, Click “Buy” and a pop-up window will appear showing the
transaction. See figure 5.2.2.7-1.
Figure 5.2.2.7-1
8. Click “Buy” and you will be directed to the “Order Confirm” page. From here, click the
“paydollar” icon, as shown in figure 5.2.2.8-1.
Figure 5.2.2.8-1
9. We accept two payment methods VISA and MasterCard, as shown in figure 5.2.2.9-1.
Figure 5.2.2.9-1
10. Here, you may enter your credit card information in the required fields. This is
illustrated in figure 5.2.2.10-1.
Figure 5.2.2.10-1
Figure 5.2.2.11-1
11. Finally, a payment notice box will appear, as shown in figure 5.2.2.12-1.
Figure 5.2.2.12-1
12. Click “Yes,” and the status of the package will be shown as "Purchased." You can upload
"Update Key” and Packages on to your SD Card, as shown in figures 5.2.2.13-1 and
5.2.2.13-2.
Figure 5.2.2.13-1
Figure 5.2.2.13-2
Important:
Users can only download the map of the respective region of where the device was
sold.
The free space on an SD card is larger than the size of release for the update.
Except for India, a card with over 4GB of space is necessary. (Free space is 3GB)
As for India, a card with over 16GB of space is necessary. (Free space is 12GB)
5.3. Update
Insert your SD card to your iAuto Device and update the platform. You can find more details
on operating instructions below in figure 5.3-1.
Figure 5.3-1
6. Mobile Connection
6.1.1. Introduction
iAutoLink, created by Miracast, POI Transfer and AccountSync, provides amazing services like
mirroring, navigation, package downloading, installation and update for iAuto Devices. You will
1. Miracast Assist
a) To ensure users can view auxiliary Apps while driving, Miracast brings a convenient
c) Currently, Miracast Assist can support Android System only, you can download the
iAutoLink through Google Play or Local download (For more details about
Figure 6.1.1-1
2. POI Transfer
a) Search for your desired address information in your smartphone and then transfer the
address information to your iAuto Device.
Figure 6.1.2-1
3. AccountSync
a) We provide a wide variety of unique iAuto applications for our users. These iAuto
applications running on iAuto Devices are capable of accessing third party services
with third party accounts. AccountSync provides a very convenient way to manage
those third party accounts. You can input the third party accounts on to your iAuto
Device or AccountSync, then access third party services on iAuto vehicle Devices.
b) Please find detailed information online in the iAuto Store: Mobile Connection/
iAutoLink (Mobile)/AccountSync, as shown in figure 6.1.3-1. There are two parts
about AccountSync (Apple iOS and Android, you can find their respective description,
Figure 6.1.3-1
Click icon and the page will navigate to the iAutoLink download page, where you
can find the detailed information about iAutoLink, as shown in figure 6.1.2.1.1. Please note that
Figure 6.1.2.1.1
2 Downloading the iAutoLink through Google Play
Click and the page will navigate to the iAutoLink download page, where you can find
the detailed information about iAutoLink, as shown in figure 6.1.2.2.1.
Figure 6.1.2.2.1.
3 Downloading the iAutoLink through Local Download.
a) Click Local Download icon ( ) and the page will show a download pop-up, as
shown in figure 6.1.2.3.1.
Figure 6.1.2.3.1
b) Please click “ ” to get familiar with the installation process, as shown in figure
6.1.2.3.2.
Figure 6.1.2.3.2
c) After you have understood the installation process, click download icon and start
downloading.
iAuto Device supports two applications where you can browse web and iAuto Store. Please find
1. Web Browser
2. iAuto Store
Figure 6.2-1
iAuto Devices are supported by five connection methods. Please find detailed information
online in the iAuto Store: Mobile Connection/Connection Introduction, as shown in figure
6.3-1.
1. MirrorLink
2. Miracast
3. App Menu
4. HDMI-In
5. DLNA
Figure 6.3-1
You can connect your mobile to your iAuto Device using one of three connection methods:
1. Smartphone as hotspot
2. iAuto Device as Hotspot
3. Wi-Fi Direct
For more details, please visit Mobile Connection/Wi-Fi Connection Methods, as shown in
figure 6.4-1.
Figure 6.4-1
7. User Information
The following steps explain how you can revise your account information:
1. To log into your account, click “User Information” in dropdown box and you will gain
access to the user information page, as shown in figures 7.1.1-1 and 7.1.1-2.
Figure 7.1.1-1
Figure 7.1.1-2
2. Click “Modify Account Information” to modify your basic information and password, as
shown in 7.1.2-1.
Figure 7.1.2-1
A. Please see the following steps to modify your basic information:
1. You can upload your profile picture here. If the specific photo requirements are not met,
you will see a red notice popup. This is shown in figure 7.1.2-2.
Figure 7.1.2-2
2. To ensure you can receive all important notices, such as online payments, please be sure
that you have inputted your correct email address and update it accordingly. If you need to
modify your email address, click “Modify” button and then you will receive a confirmation
email, please follow the instructions to complete the modification process.
3. “Save” and “Cancel” buttons will be available to use when the basic information fields
have been changed. This is shown in figure 7.1.3-1.
Figure 7.1.3-1
4. Click “Save” to save the information you have inputted. Once you have made changes and
saved them, the “Save” button will be disabled or “greyed-out”, as shown in figure 7.1.4-1.
Click “Cancel” and the information will not be saved; the button will be disabled as well.
Figure 7.1.2-4
B. Below are steps to modify your password:
1. To change your password, input your original password, new password, and then confirm
your new password, as shown in figure 7.1.2-5. Click “Save” and you will see a notice, as
shown in figure 7.1.2-6.
If you click “Cancel,” your password changes will not be saved, and you will maintain your
original password.
Figure 7.1.2-5
Figure 7.1.2-6
2. Click “OK” and the page will navigate to the iAuto Store home page. You will need to log in
again with your new password.
7.2. My Devices
Please view the following steps to make any changes to your devices:
1. Log into your account and click “My Devices,” as shown in figure 7.2.1-1.
Figure 7.2.1-1
2. Click “Edit” to edit the name of your devices, as shown in figure 7.2.2-1.
Figure 7.2.2-1
3. Click “Save” when you have finished editing. The name of the device will be saved, as
shown in figure 7.2.3-1. Click “Cancel” at any time, and any changes you have made will not
be saved and your original information will remain.
Figure 7.2.3-1
7.3. My Apps
Figure 7.3.1-1
2. Choose an application and you will be directed to its detailed information page.
3. You can review the App (e.g. star ratings and general comments). Comments cannot be
left blank. Comments require a minimum of five characters. If there are less than five
characters, you will see a pop-up notice box, as shown in figure 7.3.3-1.
Figure 7.3.3-1
4. When you finish your review, you can click “Post” to finish and upload your comments, as
shown in figure 7.3.4-1.
Figure 7.3.4-1
7.4. My Comments
Please see the following steps for more information about My Comments:
1. Log into your account, click “My Comments.” From here, you may choose an application
and comment on it. Please be aware that there is a limit of one comment per application, as
shown in figure 7.4.1-1.
Figure 7.4.1-1
2. Click on any app and you will be taken to the detailed information page.
3. Click “Modify Comment,” and you will see a prompt box, as shown in figure 7.4.3-1.
Figure 7.4.3-1
4. After you have finished modifying your review, click “Modify Comment.” You will then see
your comment next to the application icon, as shown in figure 7.4.4-1. If you wish not to post
your review, click “Cancel” and your comments will neither be saved nor posted.
Figure 7.4.4-1
7.5. My Messages
Please see the following steps for more information about “My Messages”:
1. Log into your account and click “My Messages”, as shown in figure7.5.1-1.
Figure 7.5.1-1
2. Click any message title and see the detailed message contents, as shown in figure7.5.2-1.
F igure7.5.2-1
3. If there is only one message in the “My Messages” inbox, then the “Prev” (previous) and
“Next” buttons will be grey if you have more than one message, these buttons will appear
making it easy to navigate to and from messages. If click the “Back” button, you will return to
the “My Message” page.
8. Other Functions
By clicking “Terms of Use,” you may inform yourself of our Terms of Use, as shown in figure
8.1-1.
By clicking “Private Privacy” you may inform yourself of our Privacy Policy.
8.3. Contact us
Feel free to contact us anytime by clicking “Contact Us.” Here you can send us an email to
If you have any suggestions about our products or services, please click “Complaints and
Suggestions” and tell us about your questions and/or concerns. We will do our best to address
Figure 8.5.1-1
8.6. Logout
Figure 8.6.1-1
2. Click “OK” and you will be logged out of the system successfully. If you wish not to log out
at this time, click “Cancel” and you will remain logged in.
Appendix