ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.

2010
Document Title: Guidelines for preparing QAP during registration

RESEARCH DESIGNS & STANDARDS ORGANIZATION

Manaknagar, Lucknow – 226011

QM-RF-7.1-3
Guidelines for preparing QAP during registration

1.0 Amendment History:

S. No. Amendment Date Version Reasons for Amendment
1 28.09.2010 1.0 Updation to ISO 9001:2008
2 20.10.2010 1.1 Annexure (format) pages renumbered

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ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.2010
Document Title: Guidelines for preparing QAP during registration

2.0 Purpose:
These are guidelines for preparing the QAP for product.

3.0 Scope of Application:

Applicable for all vendors registered with QA Mechanical Directorate.

4.0 Details:
Guidelines for preparing QAP during registration is attached as Annexure.

5.0 Referenced Documents:

None

6.0 Referenced Documents of External Origin:

None

7.0 Associated Records:

None

8.0 Responsibility and Authority:

Activity Responsible Approver Supporting Consulted Informed
Creation, Director/I&L/ ED/QA(Mech) Staff of All Zonal office of
maintenance LKO QA(Mech) Dte. QA(Mech) Dte.
of this
document
Requirement Director/I&L/ ED/QA(Mech) Respective MR/ISO All Zonal office of
of deviation LKO AIE/I&L Cell QA(Mech) Dte.
from this
form
template.

9.0 Abbreviations:
QA Quality Assurance
ED/QA (Mech) Executive Director/ Quality Assurance (Mechanical)
RDSO Research Designs & Standards Organisation
M&C Metallurgical & Chemical
ARO Assistant Research Officer

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ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.2010
Document Title: Guidelines for preparing QAP during registration

Annexure

GUIDELINES FOR PREPARING QAP DURING

REGISTRATION

The QAP to be submitted by the vendor in triplicate (along with the application form for registration) shall
cover the following aspects –

SECTION A
ORGANISATION CHART
Organisational Chart, clearly indicating the Quality Control Set-up, role and responsibilities of key
personal.

SECTION B
QUALIFICATION / EXPERIENCE OF QC PERSONNEL
Part I: Details of qualification/experience of the quality control personnel specified in the
STR/Specification of RDSO of the items applied for approval/renewal

Requirement as per STR/Spec. Details of personnel employed

STR/Spec Experience Brief
Qualification
SN Para No Specified in Technical scope of
Specified in Name Dsgn. Experience
STR/ Spec. / Qualification responsi
Para Spec. / STR
Spec STR bilities

Part II: Qualification of other key personnel and the officials deployed in Quality Control Cell:

Technical Brief scope of

SN Name Designation Experience
Qualification responsibilities

SECTION C
PROCESS FLOW CHART/DESCRIPTION OF
MANUFACTURING PROCESS
Part I: Process Flow Chart indicating process of manufacture for an individual product, with quality control
points.
Note:
i Process flow chart shall indicate all the operation involving manufacturing & testing of
product from raw material to finish product, including RDSO/RITES/Consignee
inspection/dispatch.
ii There should be separate flow chart for each item.

Part II: Brief description of different manufacturing process mentioned in flow chart :
a) Details of the manufacturing & testing process specially mentioned in the specification.

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ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.2010
Document Title: Guidelines for preparing QAP during registration

Requirement of manufacturing/testing Details of the process being

SN Para no of spec.
process as per spec installed/ follows

.
..

b) Brief details of the other manufacturing process.

SN Name of the manufacturing process Brief description

.
..

Part III: Brief description of ancillaries & additional units (if any):

i Whether all the facilities are available at a single location (or) multiple location –
ii In case of multiple location give details in following formats :

Whether unit is Whether unit

Mfg. processes
SN units Address covered under is ISO
details
factory license certified

SECTION D

Details of Sub-assemblies / components manufactured in-

house and outsourced.

Part I: Details of in-house manufactured (Components/sub-assemblies)

SN Item Name Drawing No

.
..

Part II: Details of components/Sub-assemblies purchased from RDSO approved primary / sublet
vendors

Item Name Is it a Primary Is it a Sublet

SN Drawing No Name of the source
Item of RDSO Item of RDSO
.
..

Part III : Details of items outsourced from other than RDSO approved items

Frequency of
review of the
SN Item Name Drawing No Name of the source
performance of
sublet source
.
..

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ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.2010
Document Title: Guidelines for preparing QAP during registration

SECTION E

INCOMING RAW MATERIAL & INPROCESS/FINAL

INSPECTION
Stage inspection detailing inspection procedure, inspection parameters, method of testing/test procedure
including sample sizes for destructive and non- destructive testing etc.

Part I : Incoming raw materials/parts/sub-assemblies

Acceptance Rejection &

Mode of Disposal
Sample Size limits/
Incoming Parameters inspection
& its Traceability
SN Product/ for /
Frequency of Reprocessed register no
assembly inspection equipmen Criteria
inspection / Scrapped
t used /specified
Value
.
..

Part II: In process inspection (of the product)

Acceptance
Sample Mode of Correcti
limits/ Traceab
Name of Size & its Parameter inspection Rejection ve &
ility
SN the Frequency s for / / Disposal preventi
register
process of inspection equipmen Criteria ve
no
inspection t used /specified action
Value
.
..

Part III: Final internal inspection of the product by the firm

Acceptance Rejection
Mode of disposal /
Sample Size limits/
Name of Parameters inspection
& its Traceability
SN the test/ for /
Frequency of Reprocessed register no
process inspection equipmen Criteria
inspection / Scrapped
t used /specified
Value
.
..

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ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.2010
Document Title: Guidelines for preparing QAP during registration

SECTION F

CALIBRATION OF TESTING MEASURING EQUIPMENT

Part I : Inhouse Testing facilities available for calibration with the firm

Traceability to
Frequency of
SN Name of Master Make Range national
calibration
standard

Part II : Personnel trained for inhouse calibration

SN Name Qualification Experience

Part III : Calibration plan for the items identified for specified calibration in STR/Specification
Ref. para of
Frequency Name of
Measuring STR/Spec. Range/ Inhouse/
SN Specified in agency if
Equipment STR/Spec./Para Accuracy Outsourced
STR/Spec outsourced
no.
.
..

Part IV : Calibration plan for other measuring equipment

Measuring Inhouse/
SN Range/ Accuracy Frequency Name of calibration agency
Equipment Outsourced
.
..

SECTION G
SYSTEM OF MAINTAINING THE DATE OF CUSTOMER
COMPLAINTS/WARRANTY FAILURES
Warranty failures/In-service failures reported from customers
Classification of failure
Brief details of complaint
Complaint received from

Failure analysis & cause

Date of joint inspection
deputed for collecting

Date of compliance in
Whether any person

C & P action taken

case of warranty
for joint inspection /
Date of report of

service failure/ Call

Warranty failure/ In

rejection / General

field sample
Consignee end
complaint

of failure
Letter no

complaints
SN

.
..
* The firm shall maintain a complaint register in the above format and the summary required to be
given during renewal

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ISO9001:2008 Document No: QM-RF-7.1-3 Version No: 1.1 Date Effective: 21.10.2010
Document Title: Guidelines for preparing QAP during registration

SECTION - H

ANY ADDITIONAL INFORMATION FIRM WISH TO SUBMIT

The firm can furnish any other information which they wish to submit on items other than furnished in
annexure A to F.

Note :

1. QAP covering all the information as asked above under section ‘A’ to ‘F’ must be given in the form
of single document indicating name of the firm and page no. ‘x’ of ‘y’ on each page. Each page
should be signed by Quality Control in-charge. The approved QAP must be a controlled document
and a quality record of ISO Quality Control System of the vendor. A certificate to this effect shall
be provided along with the QAP by the vendor.
2. In case of the QAP for sublet items, it is to be provisionally approved by the sponsor and final
approval shall be given by the nominated officer for capability assessment.
3. One copy of the QAP, after final approval will be given back to the vendor for implementation
___________

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