PC78US-8 Troubleshooting of Electrical System (E-Mode)
PC78US-8 Troubleshooting of Electrical System (E-Mode)
40 Troubleshooting
400 Troubleshooting of electrical system
40
(E-mode)
Before carrying out troubleshooting of electrical system ................................................................................ 3
Information in troubleshooting table ................................................................................................................ 6
E-1 When starting switch is turned ON, machine monitor displays nothing.................................................... 8
E-2 Engine does not start (Engine does not turn) ......................................................................................... 10
E-3 Preheater does not operate.................................................................................................................... 14
E-4 Automatic warm-up system does not operate (in cold season).............................................................. 16
E-5 All work equipment, swing, and travel mechanism do not move or cannot be locked ........................... 18
E-6 Precaution lights up while engine is running .......................................................................................... 20
E-7 Emergency stop item lights up while engine is running.......................................................................... 23
E-8 Engine coolant temperature gauge does not indicate normally ............................................................. 24
E-9 Hydraulic oil temperature gauge does not indicate normally.................................................................. 26
E-10 Fuel level gauge does not indicate normally ........................................................................................ 29
E-11 Contents of display by machine monitor are different from applicable machine................................... 31
E-12 Machine monitor does not display some items .................................................................................... 31
E-13 Function switch does not work ............................................................................................................. 31
E-14 Auto-decelerator does not operate normally ........................................................................................ 32
E-15 Working mode does not change........................................................................................................... 33
E-16 Travel speed does not change ............................................................................................................. 34
E-17 Alarm buzzer cannot be stopped.......................................................................................................... 35
E-18 Windshield wiper and window washer do not operate .........................................................................36
E-19 Swing holding brake does not operate normally .................................................................................. 40
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E-20 Travel alarm does not sound or does not stop sounding...................................................................... 42
E-21 Air conditioner does not operate normally (including air conditioner abnormality record) .................... 43
E-22 While starting switch is in OFF position, service meter is not displayed .............................................. 56
E-23 Machine monitor cannot be set in service mode .................................................................................. 57
E-24 Monitoring function does not display lever control signal normally....................................................... 58
E-25 KOMTRAX system does not operate normally..................................................................................... 74
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<EU specification>
Fuse
Type of power supply Fusible link Fuse No. Destination of power
capacity
1 10 A Resistor
2 30 A Solenoid valve
F02
Switch power supply 3 15 A Cigarette lighter
(45 A)
4 10 A Windshield washer
5 10 A Horn
6 5A Working lamp relay
7 10 A Beacon (if equipped)
F02
Switch power supply 8 25 A Working lamp
(45 A)
9 10 A Spare
10 5A Air conditioner
11 20 A Air conditioner unit
F02 12 10 A Optional power supply (1)
Switch power supply
(45 A) 13 10 A Optional power supply (2), radio
14 10 A Spare
15 5A Air conditioner
F03 16 10 A Room lamp
(45 A) 17 20 A Machine monitor, pump controller, starting switch
18 30 A Engine controller
Starting switch 19 5A Engine controller
Switch power supply
ACC 20 5A PPC oil pressure lock solenoid
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The following information is summarized in the troubleshooting table and the related electrical circuit
diagram. Before carrying out troubleshooting, understand that information fully.
Trouble Trouble which occurred in the machine
Related
Information related to detected trouble or troubleshooting
information
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E-1 When starting switch is turned ON, machine monitor displays nothing1
Trouble • When starting switch is turned ON, machine monitor displays nothing.
• When starting switch is turned ON, machine monitor displays KOMATSU logo, screen to input pass-
word (if set), screen to check breaker mode (if set), screen of check before starting, screen to check
Related
working mode and travel speed, and ordinary screen in order.
information
• When the engine is started, the battery voltage may lower suddenly, depending on the ambient tem-
perature and the condition of the battery.
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Trouble (1) When starting switch is turned to HEAT position, preheating monitor does not light up or flash.
• Preheater monitor lights up when starting switch is turned to HEAT and starts flashing about 30 sec-
onds after to notify completion of preheating (It stops flashing about 10 seconds after).
Related • If engine coolant temperature is below 20°C, automatic warm-up system operates and preheating
information monitor lights up for up to 30 seconds.
• Condition of starting switch (preheating) signal can be checked with the monitoring function.
(Code: 04500 Monitor input 1)
(2) When starting switch is turned to HEAT position, intake air heater mounting part does not become
Trouble
warm.
Related • Check that engine can be turned with starting motor (If engine cannot be turned, carry out trouble-
information shooting for E-1 Engine does not start (Engine does not turn)).
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E-4 Automatic warm-up system does not operate (in cold season) 1
Trouble • Automatic warm-up system does not operate (in cold season).
• When engine coolant temperature is below 30°C, automatic warm-up system raises engine speed
to 1,300 rpm.
• If fuel control dial is opened more than 70% for 3 seconds when starting switch is turned ON or after
Related
engine is started, automatic warm-up system is turned OFF. (Automatic warm-up system stops
information
automatically after operating for 10 minutes.)
• If engine coolant temperature is below 10°C, turbocharger protection function operates to keep the
engine speed at low idle.
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E-5 All work equipment, swing, and travel mechanism do not move or
cannot be locked 1
Trouble (1) All work equipment, swing, and travel mechanism do not move.
Related
information
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Trouble (2) All work equipment, swing, and travel mechanism cannot be locked.
Related
information
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(1) While engine coolant temperature is rising normally, temperature gauge does not rise from white
Trouble range (C).
(2) While engine coolant temperature is stabilized normally, temperature gauge rises to red range (H).
• Signals of engine coolant temperature sensor are input to engine controller and then transmitted to
Related machine monitor through communication system.
information • Engine coolant temperature can be checked with monitoring function.
(Code: 04107 Engine coolant temperature)
(3) Display of coolant temperature gauge is different from actual engine coolant temperature.
Trouble (4) Display of engine coolant temperature gauge is different from display of engine coolant tempera-
ture monitor.
• Signals of engine coolant temperature sensor are input to engine controller and then transmitted to
Related machine monitor through communication system.
information • Engine coolant temperature can be checked with monitoring function.
(Code: 04107 Engine coolant temperature)
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(1) While hydraulic oil temperature is rising normally, temperature gauge does not rise from white
Trouble range (C).
(2) While hydraulic oil temperature is stabilized normally, temperature gauge rises to red range (H).
• Signals of hydraulic oil temperature sensor are input to pump controller and then transmitted to
Related machine monitor through communication system.
information • Hydraulic oil temperature can be checked with monitoring function.
(Code: 04401 Hydraulic oil temperature)
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(3) Display of hydraulic oil temperature gauge is different from actual hydraulic oil temperature.
Trouble (4) Display of hydraulic oil temperature gauge is different from display of hydraulic oil temperature
monitor.
• Signals of hydraulic oil temperature sensor are input to pump controller and then transmitted to
Related machine monitor through communication system.
information • Hydraulic oil temperature can be checked with monitoring function.
(Code: 04401 Hydraulic oil temperature)
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(1) While fuel is added, fuel level gauge does not rise from red range (E).
Trouble
(2) While fuel level is low, fuel level gauge does not lower from green range top (F).
Related • Signal voltage of fuel level sensor can be checked with monitoring function.
information (Code: 04200 Fuel level sensor voltage)
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(3) Display of fuel level gauge is different from actual fuel level.
Trouble
(4) Display of fuel level gauge is different from display of fuel level monitor.
Related • Signal voltage of fuel level sensor can be checked with monitoring function.
information (Code: 04200 Fuel level sensor voltage)
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Trouble Contents of display by machine monitor are different from applicable machine.
Related
information
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(1) When auto-decelerator switch is operated, auto-decelerator monitor does not light up or does not
Trouble
go off.
Related • Condition of signal of auto-decelerator switch can be checked with monitoring function.
information (Code: 04504 Monitor 1st, 2nd line switches)
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Trouble (1) When working mode switch is operated, working mode selection screen is not displayed.
Related • Condition of signal of working mode switch can be checked with monitoring function.
information (Code: 04504 Monitor 1st, 2nd line switches)
Trouble (2) When working mode is changed, setting of engine and hydraulic pump is not changed.
Related
information
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Trouble (1) When travel speed switch is operated, travel speed monitor does not change.
Related • Condition of signal of travel speed switch can be checked with monitoring function.
information (Code: 04504 Monitor 1st, 2nd line switches)
Trouble (2) When travel speed is shifted, actual travel speed does not change.
Related
• If cause 1 occurs, actual travel speed does not lower when travel speed is shifted to Lo.
information
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Trouble (1) When wiper switch is operated, wiper monitor does not light up or go off.
Related • Condition of wiper switch signal can be checked with monitoring function.
information (Code: 04504 Monitor 1st, 2nd line switches)
Trouble (2) When wiper switch is operated, wiper does not operate.
Related • Condition of window rear limit switch signal can be checked with monitoring function.
information (Code: 02204 Switch input 5)
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Trouble (3) When window washer switch is operated, window washer does not operate.
Related • Condition of window washer switch signal can be checked with monitoring function.
information (Code: 04504 Monitor 1st, 2nd line switches)
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Trouble When swing holding brake release switch is set to FREE position, machine cannot swing.
Related • Signal state of swing holding brake release switch can be checked with monitoring function.
information (Code: 02200 Switch input 1)
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E-20 Travel alarm does not sound or does not stop sounding 1
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Trouble (1) When air conditioner switch is operated, air conditioner control screen is not displayed.
Related • Condition of air conditioner switch signal can be checked with monitoring function.
information (Code: 04505 Monitor 3rd, 4th line switches, 04506 Monitor 5th line switch)
Trouble (2) When air conditioner switch is operated, air conditioner does not operate at all.
Related
information
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Trouble (3) Air does not come out (Air flow is insufficient).
Related
information
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(5) Air conditioner abnormality record: Communication condition “CAN disconnection”, Communica-
Trouble
tion condition “Abnormal”
• While abnormality in communication is being detected, “CAN disconnection” is displayed.
• If abnormality in communication has been detected and reset, “Abnormality” is displayed.
Related
• If “CAN disconnection” is displayed as communication condition, communication cannot be carried
information
out normally. Accordingly, condition of other items is not displayed.
• Method of reproducing abnormality record: Turn starting switch ON.
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Trouble (7) Air conditioner abnormality record: Internal air sensor “Abnormality”
• If “CAN disconnection” is displayed as communication condition, communication cannot be carried
Related out normally. Accordingly, this condition is not displayed.
information • Method of reproducing abnormality record: Turn starting switch ON + Turn air conditioner (A/C)
switch ON.
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Trouble (9) Air conditioner abnormality record: Air flow sensor “Abnormality”
• If “CAN disconnection” is displayed as communication condition, communication cannot be carried
Related out normally. Accordingly, this condition is not displayed.
information • Method of reproducing abnormality record: Turn starting switch ON + Turn air conditioner (A/C)
switch ON.
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Trouble (11) Air conditioner abnormality record: Air outlet damper “Abnormality”
• If “CAN disconnection” is displayed as communication condition, communication cannot be carried
Related out normally. Accordingly, this condition is not displayed.
information • Method of reproducing abnormality record: Turn starting switch ON + Turn air conditioner (A/C)
switch ON.
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E-22 While starting switch is in OFF position, service meter is not displayed1
Trouble • When starting switch is turned OFF, service meter is not displayed.
• While starting switch is at OFF position, if following switches are operated, service meter is dis-
Related
played at top center of screen.
information
Operation of switches: [4] + [1] (Press simultaneously)
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E-24 Monitoring function does not display lever control signal normally 1
Trouble (1) Boom RAISE operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01900 Pressure switch 1
information
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Trouble (2) Arm DIGGING operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01900 Pressure switch 1
information
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Trouble (3) Bucket DIGGING operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01901 Pressure switch 2
information
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Trouble (4) Bucket DUMP operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01901 Pressure switch 2
information
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Trouble (5) Boom LOWER operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01900 Pressure switch 1
information
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Trouble (6) Arm DUMP operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01900 Pressure switch 1
information
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Trouble (9) Blade DOWN operation is not displayed normally by monitoring function.
Related
• Monitoring code: 01902 Pressure switch 3
information
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Select “Terminal Status” from “12 Display of Select “GPS & Communication Status” from
KOMTRAX setting” in the service menu of the “12 Display of KOMTRAX setting” in the ser-
machine monitor. vice menu of the machine monitor.
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©2008 KOMATSU
All Rights Reserved
Printed in Japan 10-08 (01)
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