Alcatel Plus 10 Wifi
Alcatel Plus 10 Wifi
Alcatel Plus 10 Wifi
Plus 10 WIFI
2 IN 1 Tablet
LTE Keyboard
8085+LKB001X/A
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
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Content
1. Level 1 repair process .................................................................................................................... 4
2. General ............................................................................................................................................. 6
3. Portable Label .................................................................................................................................. 9
3.1. Label zones ...................................................................................................................................... 9
Commercial Label Samples.................................................................................................................. 9
CU label ................................................................................................................................................. 10
Commercial Label Samples................................................................................................................ 12
CU label ................................................................................................................................................. 13
3.2 L1 Spare Part List .......................................................................................................................... 14
3.3 Accessory ....................................................................................................................................... 15
3.3.1 Charger .................................................................................................................................... 15
3.3.2 End user USB cable .............................................................................................................. 16
3.4 LTE Keyboard ................................................................................................................................ 17
3.5 Maintenance policy ....................................................................................................................... 18
3.5.1 For tablet and LTE keyboard:............................................................................................... 18
3.5.2 For standard accessories (charger and USB cable) ........................................................ 19
3.5.3 For the information of tablet.................................................................................................. 19
3.5.4 For the information of LTE keyboard .................................................................................. 25
3.6 Tablet and LTE keyboard maintenance..................................................................................... 28
3.7 Invoice check ................................................................................................................................. 28
3.8 SN Check ....................................................................................................................................... 29
3.9 Humidity sensitive sticker Check ................................................................................................ 31
3.10 Visual Mechanical inspection ............................................................................................... 33
3.11 Accessories inspection .......................................................................................................... 34
3.12 Tablet and LTE keyboard maintenance procedure .......................................................... 34
4 Tablet System install..................................................................................................................... 43
4.1 Equipments requested when install: ........................................................................................ 43
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2. General
PLUS 10'' 4G (8085) is a 2 in 1 tablet with Intel Cherry Trail T3 (x5-Z8350) chipset, Quad core 1.44 GHz,
and BT/WLAN, WiFi only etc functions. It originally installed Windows 10 system. It is valuable 10'' 2in1
detachable tablet, slim & lightest in 2in1 segment. LKB001X/LKB001A is a normal keyboard to connect
through 8 hard-pins. It is a full Qwerty keyboard. It can work with EMEA: UMTS 2100/1900/900/850MHz
Detail features
Plus 10 4G 2 in 1 Tablet
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3. Portable Label
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CU label
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CU label
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3.3 Accessory
3.3.1 Charger
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Notes:
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Note:
1. Generally speaking, user can type any key that includes only one marking/letter to input. For the keys
that includes more than one marking/letter, type directly to input the character in left bottom or in middle.
2. Press "Shift" + any key to input the letter in top left corner or capital letter.
3. Press "Fn" + the keys in light grey to input the letter/realize the symbol functionality.
4. When plug in 5V/3A charger to keyboard micro USB jack, will supply 2A current to tablet.
This chapter describes the maintenance of the 8085 series 2 in 1 tablet and LKB001X/A authorized at L1
repair centre. The maintenance operations can only be performed in approved repair centres.
General
1) Warranty check
2) Function test
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1) Warranty check
2) Functional check
Code Description
System Info
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How to use: Settings-> Update & security-> Recovery ->click “Get started” under the “Reset this PC”
in power on mode to enter recovery mode.
When to use: If your PC isn’t running well.
What does it do when you use End user format function: it will format end user area, and your PC
will come back to factory model, everything you save or set in the PC will be lost.
Note: It will take about 2 hours to finish the End user format process.
Detail steps:
1. Settings-> Update & security-> Recovery ->click “Get started” under the “Reset this PC” in power on
mode to enter recovery mode.
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Click “Reset” to reset this PC. During the reset, don’t power off the PC. It will take about 2 hours to
finish the process.
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Plug in your PC, because the PC can’t be reset while it’s running on battery power.
Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger. It
will take about 2 hours to finish the process.
After resetting finish, the PC will reboot and please set the basic things.
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b) If you choose “Remove files and clean the drive”, it is quicker, but less secure. Use this if you’re
keeping the PC.
Keep the PC on charging mode. Click “Reset” to reset this PC. During the reset, don’t power off the PC
and don’t remove the charger. It will take about 2 hours to finish the process.
After resetting finish, the PC will reboot and please set the basic things.
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How to check the software version of LTE keyboard and how to factory reset the LTE
keyboard:
Step 1: Device should be power on,When insert LTE keyboard to your PC, it will setup the drivers
automatically, if the PC can’t auto-run the CD, you can run the CD by manual.
Step 2: Check the “Remote DNIS” ports in Device Manager if Driver install normal.
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Step 4: click “Settings” and the login page will pop up. And then input the password admin.
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Step 6: You can check the software version of the LTE keyboard and do factory reset.
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2. If the end user lost his POP, then consider the data code on commercial label as the purchasing day.
tablet
Coding year
Coding month
Coding day
LTE keyboard
Coding year
Coding month
Coding day
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Note:
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 A
11 12 13 14 15 16 17 18 19 20
B C D E F G H I J K
day
21 22 23 24 25 26 27 28 29 30
L M N O P Q R S T U
31
V
1 2 3 4 5 6 7 8 9 10
E F G H I J K L M N
mouth
11 12
O P
3 4 5 6 7 8 9 10 11 12
M N O P Q R S T U V
year
13 14 15 16
W X Y Z
3.8 SN Check
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We should make sure that the SN number MUST be the same with the one on the SN sticker; if not,
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If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.
Position A:
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Position B:
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1) Corrosion
2) Hole
Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover,
3) Bump
Bumps (Diameter>1mm) on any surface, including the front casing, decorate frame, battery cover,
Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens,
keypad
5) Distortion
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6) Broken
7) Dropped.
8) Gap:
External physical damage relating to abnormal use, like front case and frame opened
9) Others:
Use in abnormal environment like too high temperature with plastic melts
1) Any use in abnormal temperature, other than the one specified in the user manual. Any evidence of
plastic/casing melted.
2) Any mark of food or liquid around the accessory or in the USB socket.
3) Any evidence of mechanical shocked which damage the enclosure of the charger or keyboard.
5) Any abnormal use which induce wire damage, wire broken or USB socket deformed.
3) If power on, test step by step with the auto test code.
4) After finish the IMT tool test, DO remember to delete the IMT tool - “Customer” folder in the device.
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Step 1: Download the “Customer” folder from CSS website and unzip it. Copy it to the tablet.
Step 2: Double click to open the “Customer” folder and double click to run the IMT tool
“TestConsole”.
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Step3: Select “Auto” to start the auto test, or select “MANU” to do the IMT tool test manually.
If you select “Auto”, the test items will be tested step by step. If one of the tests failed during “Auto”
test mode, it will display “Test fail, restart?” Choose “Yes” to continue; Choose “No” to test the next
item.
If you select “MANU”, it will display all the test result. You could also choose one of them to test
manually.
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Traceability
System Info
I. It display “System Info Testing”, and then will display “Pass” or “Fail”.
Battery Info
Rawdata
Touch Panel
LCD
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Key
I. Press Volume up and Volume down key, then the key turn green on the screen;
Camera Front
Camera Rear
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TF Card
Tablet Charging
Speaker
I. You will hear a music from the left speaker if it functions well;
III. You will hear a music from the right speaker if it functions well
Headset
MIC
I. It will record the sound around and then play the sound;
Tablet OTG
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Wireless BT
I. It display “System Info Testing”, and then will display “Pass” or “Fail”;
HDMI
Sensor Accelerometer
II. Put the handset towards the directions indicated by instructions; it will say “All positions
Dock
instruction;
Hall
I. Cover the notebook or close a magnet to the tablet;
II. It will display “Pass” or “Fail”;
Step 1: Power on the LTE keyboard by long pressing the 3G/4G key on keyboard.
Step 2: Download the Reliability Tool from CSS website and unzip it to your PC.
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Step 3: Double click to setup the Reliability Tool. The tool will be launched after you check the box.
Step 4: Insert the LTE keyboard to your PC by USB cable. And the ComPort will display the
port.
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Step 6: It will display “The Red LED is OK?””The Blue LED is OK?””The Green LED is OK?”.
Step 7: when the test finish, it will display all the result.
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It is authorized to install system firmware for the tablet which needs to be updated. The system
firmware includes two parts, BIOS and OS. Firmware can be downloaded from TS website via it. Thus
⑷ The OS firmware size is more than 4G, so prepare several USB disk and store the firmware in them.
Step 1: Download BIOS folder from TS website and unzip it and copy it to USB disk.
Connect the keyboard with the tablet PC on power on mode, and insert the USB disk to the
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keyboard. Open the USB dish in “File Explorer” -> “This PC”.
Step 2: Double click to open the folder, and then open the “BIOS_Flash” folder.
Step 4: It will display “The BIOS will be flashed to this machine”. Press any key to continue.
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Step 5: It will run for a while and then will display “Press any key to reboot the windows!” Update finish.
Step 1: You should provide a USB disk first, the size should more than 8 GB, format the USB flash disk to
Step 2: Download the OS firmware from TS website and unzip it. Copy the OS firmware to the root directory
of USB disk.
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Step 2: Connect the keyboard with the tablet PC on power off mode, and insert the USB disk to the
keyboard. Then you should set the OS startup from USB Disk, We have two ways to achieve it.
Way 1: When the tablets is on bring up, constantly press Fn+F7 at the same time when the alcatel logo
pops up before the system enter the OS, you will see the BIOS Pop-up prompt box, select it to “UEFI:USB
Flash Disk” and press Enter. The system Installation is start automatic.
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when finish you should input “exit” and then press enter. Update finish.
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Way 2: When the tablets is on bring up, constantly press Delete when the alcatel logo pops up before
the system enter the OS, tablet will enter the BIOS setup interface. Press the direction key move BIOS
to Boot page, and then move the cursor to “Boot option #1”,enter, select the “UEFI: MultipleCard
Move to Save & Exit page, select “Save change and Exit” press yes and the tablet will restart. OS
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After installing BIOS and OS, check whether the BIOS and OS version in device is newest or not.
Way 1:
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Way 2:
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Step 2: Press Enter key, and then the information will pop up.
Way3: Input “cmd” in Cortana search bar -> press Enter -> Input “systeminfo” -> press ENTER
2. Check OS version
-> “File Explorer” -> “This PC” -> “Local Disk (C:)” ->”Windows” -> “System Info” -> “System Info”
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Note: If the BIOS and OS versions in the device are all newest, and the IMT tool test result is passed, there
Note: There is TPST tool for corresponding LKB001X/A products, please ensure you select the right
directory to download the appropriate version
a) Device should be turn on,When insert LKB001X/A to the PC, it will setup the drivers automatically,
if the PC can’t autorun the CD, you can run the CD by manual.
b) Check the “Remote DNIS” ports in Device Manager if Driver install normal.
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d) When you open this tool the first time, please input the password 123456 to unlock it.
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h) update finished
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If you have any question or problem, please feel free to contact us.
May,5th, 2016
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