Sales Representatives
Sales Representatives
Sales Representatives
Exporting is the process of selling of goods and services produced in one country to other countries.[4]
There are two types of exporting: direct and indirect.
Direct Exporting
Direct exports represent the most basic mode of exporting made by a (holding) company, capitalizing
on economies of scale in production concentrated in the home country and affording better control over
distribution. Direct export works the best if the volumes are small. Large volumes of export may
trigger protectionism. The main characteristic of direct exports entry model is that there are no
intermediaries.
Passive exports represent the treating and filling overseas orders like domestic orders.[5]
Types
Sales representatives
Sales representatives represent foreign suppliers/manufacturers in their local markets for an established
commission on sales. Provide support services to a manufacturer regarding local advertising, local sales
presentations, customs clearance formalities, legal requirements. Manufacturers of highly technical services
or products such as production machinery, benefit the most from sales representation.
Importing distributors
Importing distributors purchase product in their own right and resell it in their local markets to wholesalers,
retailers, or both. Importing distributors are a good market entry strategy for products that are carried in
inventory, such as toys, appliances, prepared food.[6]
Advantages
Control over a selection of foreign markets and choice of foreign representative company
Good information feedback from target market, developing better relationships with the buyers
Better protection of trademarks, patents, goodwill, and other intangible property
Potentially greater sales, and therefore greater profit, than with indirect exporting.
Disadvantages
Higher start-up costs and higher risks as opposed to indirect exporting
Requires higher investments of time, resources and personnel and also organizational changes
Greater information requirements
Longer time-to-market as opposed to indirect exporting.
Indirect exports
Indirect export is the process of exporting through domestically based export intermediaries. The exporter
has no control over its products in the foreign market.
Types
Export trading companies (ETCs)
These provide support services of the entire export process for one or more suppliers. Attractive to suppliers
that are not familiar with exporting as ETCs usually perform all the necessary work: locate overseas trading
partners, present the product, quote on specific enquiries, etc.
Export management companies (EMCs)
These are similar to ETCs in the way that they usually export for producers. Unlike ETCs, they rarely take
on export credit risks and carry one type of product, not representing competing ones. Usually, EMCs trade
on behalf of their suppliers as their export departments.[9]
Export merchants
Export merchants are wholesale companies that buy unpackaged products from suppliers/manufacturers for
resale overseas under their own brand names. The advantage of export merchants is promotion. One of the
disadvantages for using export merchants result in presence of identical products under different brand
names and pricing on the market, meaning that export merchant's activities may hinder manufacturer's
exporting efforts.
Confirming houses
These are intermediate sellers that work for foreign buyers. They receive the product requirements from
their clients, negotiate purchases, make delivery, and pay the suppliers/manufacturers. An opportunity here
arises in the fact that if the client likes the product it may become a trade representative. A potential
disadvantage includes supplier's unawareness and lack of control over what a confirming house does with
their product.
Nonconforming purchasing agents
These are similar to confirming houses with the exception that they do not pay the suppliers directly –
payments take place between a supplier/manufacturer and a foreign buyer.[10]
Advantages
Fast market access
Concentration of resources towards production
Little or no financial commitment as the clients' exports usually covers most expenses associated with
international sales.
Low risk exists for companies who consider their domestic market to be more important and for
companies that are still developing their R&D, marketing, and sales strategies.
Export management is outsourced, alleviating pressure from management team
No direct handle of export processes.
Disadvantages
Little or no control over distribution, sales, marketing, etc. as opposed to direct exporting
Wrong choice of distributor, and by effect, market, may lead to inadequate market feedback affecting the
international success of the company
Potentially lower sales as compared to direct exporting (although low volume can be a key aspect of
successfully exporting directly). Export partners that incorrectly select a specific distributor/market may
hinder a firm's functional ability.[12]
Companies that seriously consider international markets as a crucial part of their success would likely
consider direct exporting as the market entry tool. Indirect exporting is preferred by companies who
would want to avoid financial risk as a threat to their other goals.
Licensing
An international licensing agreement allows foreign firms, either exclusively or non-exclusively to
manufacture a proprietor's product for a fixed term in a specific market.
In this foreign market entry mode, a licensor in the home country makes limited rights or resources available
to the licensee in the host country. The rights or resources may include patents, trademarks, managerial
skills, technology, and others that can make it possible for the licensee to manufacture and sell in the host
country a similar product to the one the licensor has already been producing and selling in the home country
without requiring the licensor to open a new operation overseas. The licensor earnings usually take forms of
one time payments, technical fees and royalty payments usually calculated as a percentage of sales.
As in this mode of entry the transference of knowledge between the parental company and the licensee is
strongly present, the decision of making an international license agreement depend on the respect the host
government show for intellectual property and on the ability of the licensor to choose the right partners and
avoid them to compete in each other market. Licensing is a relatively flexible work agreement that can be
customized to fit the needs and interests of both, licensor and licensee.
Advantages
Obtain extra income for technical know-how and services
Reach new markets not accessible by export from existing facilities
Quickly expand without much risk and large capital investment
Pave the way for future investments in the market
Retain established markets closed by trade restrictions
Political risk is minimized as the licensee is usually 100% locally owned
Is highly attractive for companies that are new in international business.
Disadvantages
Lower income than in other entry modes
Loss of control of the licensee manufacture and marketing operations and practices leading to loss of
quality
Risk of having the trademark and reputation ruined by an incompetent partner
The foreign partner can also become a competitor by selling its production in places where the parental
company is already in.
Franchising
The franchising system can be defined as: "A system in which semi-independent business owners
(franchisees) pay fees and royalties to a parent company (franchiser) in return for the right to become
identified with its trademark, to sell its products or services, and often to use its business format and
system." [13]
Compared to licensing, franchising agreements tends to be longer and the franchisor offers a broader
package of rights and resources which usually includes: equipment, managerial systems, operation manual,
initial trainings, site approval and all the support necessary for the franchisee to run its business in the same
way it is done by the franchisor. In addition to that, while a licensing agreement involves things such as
intellectual property, trade secrets and others while in franchising it is limited to trademarks and operating
know-how of the business.[14]
Advantages
Low political risk
Low cost
Allows simultaneous expansion into different regions of the world
Well selected partners bring financial investment as well as managerial capabilities to the operation.