FW1000 Series Installation Manual v1.1
FW1000 Series Installation Manual v1.1
FW1000 Series Installation Manual v1.1
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DPtech FW1000 Series Firewall Installation Manual
Hangzhou DPtech Technologies Co., Ltd. provides full- range technical support.
If you need any help, please contact Hangzhou DPtech Technologies Co., Ltd. and its sale agent,
according to where you purchase their products.
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DPtech FW1000 Series Firewall Installation Manual
Declaration
Copyright 2011
Hangzhou DPtech Technology Co., Ltd.
All rights reserved.
No Part of the manual can be extracted or copied by any company or individuals without written
permission, and can not be transmitted by any means.
Owing to product upgrading or other reasons, information in this manual is subject to change.
Hangzhou DPtech Technology Co., Ltd has the right to modify the content in this manual, as it is a
user guides, Hangzhou DPtech Technology Co., Ltd made every effort in the preparation of this
document to ensure accuracy of the contents, but all statements, information, and recommendations
in this document do not constitute the warranty of any kind express or implied.
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DPtech FW1000 Series Firewall Installation Manual
Table of Contents
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DPtech FW1000 Series Firewall Installation Manual
List of Figures
Figure1-1 FW1000-MS-N front panel.................................................................................................................... 1-4
Figure1-2 FW1000-MS-N front panel LED ........................................................................................................... 1-5
Figure1-3 FW1000-MS-N Rearview ...................................................................................................................... 1-5
Figure1-4 FW1000-ME-N Front view.................................................................................................................... 1-6
Figure1-5 FW1000-ME-N Front view LED ........................................................................................................... 1-7
Figure1-6 FW1000-ME-N front view .................................................................................................................... 1-7
Figure1-7 FW1000-GM-NE Front panel................................................................................................................ 1-8
Figure1-8 FW1000-GM-NE Front panel LED ....................................................................................................... 1-9
Figure1-9 FW1000-GM-NE rear view ................................................................................................................... 1-9
Figure1-10 FW1000-GC-N Front view .................................................................................................................. 1-9
Figure1-11 FW1000-GC-N Front panel LED ...................................................................................................... 1-11
Figure1-12 FW1000-GC-N Rear view ................................................................................................................. 1-11
Figure1-13 FW1000-GA-N front view................................................................................................................. 1-12
Figure1-14 FW1000-GA-N Front panel LED ...................................................................................................... 1-13
Figure1-15 FW1000-GA-N AC power supply rearview ...................................................................................... 1-13
Figure1-16 FW1000-GA-N DC power supply rear view ..................................................................................... 1-14
Figure1-17 FW1000-GE-N/FW1000-GE-NE/FW1000-TS-N front view............................................................ 1-15
Figure1-18 FW1000-GE-N/FW1000-GE-NE/FW1000-TS-N Front panel LED ................................................. 1-16
Figure1-19 FW1000-GE-N/FW1000-GE-NE/FW1000-TS-N Rear view ............................................................ 1-17
Figure1-20 RJ-45 Crystal head appearance .......................................................................................................... 1-18
Figure1-21 Ethernet electric cable diagram.......................................................................................................... 1-18
Figure1-22 LC type connector appearance........................................................................................................... 1-20
Figure1-23 SC type connector appearance ........................................................................................................... 1-20
Figure1-24 Optical module diagram..................................................................................................................... 1-21
Figure1-25 IPS2000-MC-N Ethernet Interface .................................................................................................... 1-22
Figure1-26 IPS2000-ME-N/IPS2000-MS-N/IPS2000-MA-N Ethernet interface ................................................ 1-23
Figure1-27 IPS2000-GA-N/IPS2000-GS-N Ethernet interface............................................................................ 1-23
Figure1-28 IPS2000-TS-N Ethernet interface ...................................................................................................... 1-24
Figure3-1 Device installation procedure................................................................................................................. 3-2
Figure3-2 Mounting device on the workbench....................................................................................................... 3-4
Figure3-3 Mounting ear.......................................................................................................................................... 3-4
Figure3-4 Mounting the device to a rack (To see the image clearly, we only snapshot the device) ..................... 3-4
Figure3-5 Fixing the device.................................................................................................................................... 3-4
Figure3-6 Connecting ground wire diagram........................................................................................................... 3-5
Figure3-7 Connecting ground wire to the ground row ........................................................................................... 3-6
Figure4-1 Network diagram for configuring the switch at initial boot through console port................................. 4-1
Figure4-2 Setting up a new connection .................................................................................................................. 4-2
Figure4-3 Setting the connection port .................................................................................................................... 4-2
Figure4-4 Setting communications parameters ...................................................................................................... 4-4
Figure4-5 HyperTerminal....................................................................................................................................... 4-4
Figure4-6 Settings tab............................................................................................................................................. 4-5
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DPtech FW1000 Series Firewall Installation Manual
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DPtech FW1000 Series Firewall Installation Manual
List of Tables
Table1-1 Console port attributes......................................................................................................... 1-17
Table1-2 GbE Ethernet electrical interface attributes ......................................................................... 1-17
Table1-3 GbE Ethernet optical interface attributes............................................................................. 1-19
Table2-1 Equipment room temperature/humidity requirement............................................................. 2-2
Table2-2 Dust limit in the equipment room .......................................................................................... 2-2
Table2-3 Limit of harmful gases in the equipment room...................................................................... 2-2
Table4-1 Configure serial port properties ............................................................................................. 4-3
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DPtech FW1000 Series Firewall Installation Manual
1.1 Overview
DPtech FW1000 Series products innovatively adopt Multi-service Parallel Processing Engine (MPE)
technology to meet the requirement of all kinds of network for multilayer protection, high performance
and high reliability. DPtech FW1000 Series products provide security zone division, VPN insertion,
NAT address translation, attack protection, application control, which are the best choice for service
security protection. High density interfaces can meet ISP redundancy requirement, and the high
expansibility can reduce invested cost.
At present, the DPtech FW1000 Series Firewall includes the following product model:
FW1000-MS-N FW1000-MS-N-A
FW1000-ME-N FW1000-MA-N FW1000-MA-N-A FW1000-MA-N-SL
FW1000-GC-N FW1000-GC-N-A FW1000-GM-N FW1000-GS-N FW1000-GS-N-A
FW100-GM-NE
FW1000-GA-N FW1000-GA-NE
FW1000-GE-N FW1000-GE-NE FW1000-TS-N
Front panel GE interface 4Gigabit electric interface 8Gigabit electric interface 6Gigabit electric
interface
Input interface type and 1 AC power supply interface 2 AC power supply interfaces 2 AC power supply
number interfaces
Heat dissipation system Adopt 2 fans for the device Adopt 2 fans for the device Adopt 3 fans for the
heat dissipation heat dissipation device heat dissipation
Front panel GE port 4GbE electrical interface 8GbE electrical interface 14 GbE electrical interface
4GbE optical interface 6GbE electrical optical 12 GbE electrical interface
interface 2*10G optical interface
Power input interface type 1 AC electrical interface 2 AC electrical interfaces 2 AC electrical interfaces
and number
Heat dissipation system Adopt 3 fans for the device Adopt 5 fans for the device Adopt 4 fans for the
heat dissipation heat dissipation device heat dissipation
(3)
(4)
(5)
(6)
(3) System LED(RUN) Off Means the system has no power inputted or single plate is not
working.
(4) Power supply LED(PWR) Off Means power supply is not working.
(5) Slot LED Off Means the slot is not inserted the recognizable module or the
module is fault.
Slow flash Means the slot module is running as configuration. The system
(1Hz) running is working normally.
Fast flash Means the slot module is loading software or the single plate is
8Hz) initializing.
1.3.1.2 Rearview
1.3.2.1 Frontview
(3) System LED(RUN) Off Means the system has no power inputted or single plate is not
working.
(4) Power supply LED(PWR) Off Means power supply is not working.
(5) Slot LED 0 Off Means slot 0 is not inserted the recognizable module or the
module is fault.
Slow flash Means the module in slot 0 is running as configuration and the
(1Hz) module is in normal working status.
Fast flash Means the module in slot 0 is loading software or single board is
(8Hz) initializing.
(6) Slot LED 1 Off Means slot 1 is not inserted the recognizable module or the
module is fault.
Slow flash Means the module in slot 1 is running as configuration and the
Fast flash Means the module in slot 1 is loading software or single plate is
(8Hz) initializing.
1.3.2.2 Rearview
(1) 1000M Ethernet Optical interface (2) 10/100/1000M Ethernet electrical interface
Off Means the system has no power inputted or the single plate is not
working.
(8) Slot LED (SLOT) On Means the slot module is not fault.
Off Means the slot is not inserted the recognizable module or the
inserted module is fault.
Slow Means the module in the slot is running as configuration and the
flash(1Hz) module is working normally.
Fast Means the module in the slot is loading software or single board is
flash(8Hz) initializing.
interface LED Flicker Means GE optical interface is sending and receiving data.
(2) (1)
(1) 1000M Ethernet optical interface (2) 10/100/1000M Ethernet electrical interface
(5) Power supply LED (PWR0) (6) Power supply LED (PWR1)
(7) Slot LED (SLOT) (8) 1000M ethernet optical interface LED
(4) System LED (RUN) On Means the system LED has no power inputted or the single plate
is not working normally.
Slow Means single plate is running as configuration and the single plate
flash(1Hz) in normal working status.
(5) Power LED (PWR0) Off Means power 0 is working not normally.
(6) Power LED (PWR1) Off Means power 1 is working not normally.
(7) Slot LED (SLOT) Off Means the slot is not inserted recognizable module or the module
is fault.
Slow Means the module in the slot is running as configuration and the
flash(1Hz) module is in normal working status.
Fast Means the module in the slot is loading software or the single
flash(8Hz) plate is initializing.
1.3.4.2 Rearview
(2) (1)
(7) 10/100/1000M ethernet electrical interface (8) 10/100/1000M ethernet electrical interface
(0/1) LED
(9) 1000M ethernet optical interface LED (10) System LED (RUN)
(11) System warning LED (ALM) (12) Power supply LED (PWR)
(10) System LED RUN (Green) Off Means the system has no power inputted or single plate is
working normally.
(12) Power LED (Green) On Means the power is not working normally.
(5) (4)
(3) (2)
(1) 10/100/1000M ethernet electrical interface (2) 1000M ethernet optical interface
(7) 1000M ethernet optical interface LED (8) 10000M ethernet optial interface
(9) 10000M ethernet optical interface LED (10) System LED (RUN)
(8) 10000M Ethernet optical On Means 10GE optical interface is in connection status.
interface LED (Green)
Flicker Means 10GE optical interface is sending and receiving data.
(10) System LED Off Means the system has no power inputted or single plate is not
RUN(Green) working normally.
Slow Means the single plate is running as configuration and the plate is
flash(1Hz) in normal working status.
(12) Power supply LED On Means the power module 0 is working normally.
(13) Power supply LED Off Means the power module 1 is working normally.
PWR1 (Green)
On Means the power module 1 is absent
z Note:
z DPtech FW1000-TS-N support 1+1 redundancy power backup.
FW1000 series front panel provides an asynchronous serial port (RS232 CON), which is used to connect
terminal computer and to debug, configure, maintain, manage and load host software program.
Please refer to Table 1-1 Console port attributes
Attributes Description
Attributes Description
Attributes Description
The 10/100/1000 M Ethernet electrical interfaces of FW1000 series products work with Cat.5 or Cat 5e
twisted-pair cable to connect Ethernet with RJ-45 connector, support MDI/MDIX auto-negotiation.
When using it, you should use twisted-pair cable with RJ-45 crystal head to make the network cable.
To connect Ethernet, the Ethernet electrical interface works with Cat.5 twisted-pair cable, as shown in
Figure1-21.
Attributes Description
Connector SFP/LC
Multi- mode Single mode Single mode Single mode Single mode
Transmitter Type short-haul medium -haul long-haul long-haul ultra-long haul
optical (850nm) (1310nm) (1310nm) (1550nm) (1550nm)
power Optical Optical Optical Optical Optical interface
interface interface interface interface module
module module module module
Fiber connector (also called moveable joint) is the indispensable passive component in optical fiber
communication system. It is possible for the optical channel removable connection. This facilitates the
testing and maintenance of the fiber system and makes fiber inter-connections more flexible.
There are several types of optical fiber connector:
LC: A compact optical connector developed by Lucent
SC: A square optical connector
FC: A round optical connector with screw threads
ST: A round plug-in optical connector
MT-RJ: A square optical transceiver
z Note:
z Please make sure that the type of optical fibre connector correspond to optical module when you
connecct network device through optical fibre.
z Please make sure that local optical port receiving optical power isn’t beyond the upper limit of the
optical module before you connect optical fibre, otherwise, it may damage optical module.
For the 1000M Ethernet optical interface, you can use single-mode or multi-mode module fibre to
connect Ethernet and you can select corresponding optical fibre for the 1000M Small Form-Factor
Pluggable (for short 1G SFP), which is LC optical fibre connector, requiring you to use optical fibre with
LC optical connector. All optical modules support hot plug, XFP optical module and with LC type
optical fibre connector, as shown in Figure1-24 and Figure1-23.
1.5.1.1 Processor
Processor is the engine for data sending and receiving and business processing engine.
1.5.1.2 Flash
Flash is used to store the Conboot booting software when you start your switch.
Internal memory is used to store communication data for the system and CPU.
1.5.1.4 CF Card
Compact Flash Card (CF) is used to record logs and store several host file and different configuration
file.
1.5.2 Interfaces
FW1000 series product provides an asynchronous serial configuration port(RS232 console port), which
is used to connect terminal computer and to debug, configure, maintain and manage and load host
software program for the system.
(1) 10/100/1000M Ethernet Electrical Interface (2) 10/100/1000M Ethernet Electrical Interface
0 1
(3) 10/100/1000M Ethernet Electrical Interface (4) 10/100/1000M Ethernet Electrical Interface
2 3
(5) 10/100/1000M Ethernet Electrical Interface (6) 10/100/1000M Ethernet Electrical Interface
4 5
(1) 1000M Ethernet Optical Interface (0) (2) 1000M Ethernet Optical Interface (1)
(3) 10/100/1000M Ethernet Electrical Interface (4) 10/100/1000M Ethernet Electrical Interface
(0) (1)
(5) 10/100/1000M Ethernet electrical interface (6) 10/100/1000M Ethernet electrical interface
(2) (3)
(7) 10/100/1000M Management Port (0) (8) 10/100/1000M Management Port (1)
(1) 10/100/1000M Ethernet Electrical Interface (2) 10/100/1000M Ethernet Electrical Interface
0 1
(3) 10/100/1000M Ethernet Electrical Interface (4) 10/100/1000M Ethernet Electrical Interface
2 3
(5) 10/100/1000M Ethernet Electrical Interface (6) 10/100/1000M Ethernet Electrical Interface
4 5
(7) 1000M Ethernet Optical Interface 0 (8) 1000M Ethernet Optical Interface 1
(9) 1000M Ethernet Optical Interface 2 (10) 1000M Ethernet Optical Interface 3
(11) 1000M Ethernet Optical Interface 4 (12) 1000M Ethernet Optical Interface 5
(1) 10/100/1000M Ethernet Electrical Interface (2) 10/100/1000M Ethernet Electrical Interface
0 1
(3) 10/100/1000M Ethernet Electrical Interface (4) 10/100/1000M Ethernet Electrical Interface
2 3
(5) 10/100/1000M Ethernet Electrical Interface (6) 10/100/1000M Ethernet Electrical Interface
4 5
(7) 10/100/1000M Ethernet Electrical Interface (8) 10/100/1000M Ethernet Electrical Interface
6 7
(13) 1000M Ethernet Optical Interface 0 (14) 1000M Ethernet Optical Interface 1
(15) 1000M Ethernet Optical Interface 2 (16) 1000M Ethernet Optical Interface 3
(17) 1000M Ethernet Optical Interface 4 (18) 1000M Ethernet Optical Interface 5
(19) 1000M Ethernet Optical Interface 6 (20) 1000M Ethernet Optical Interface 7
(21) 1000M Ethernet Optical Interface 8 (22) 1000M Ethernet Optical Interface 9
(23) 1000M Ethernet Optical Interface 10 (24) 1000M Ethernet Optical Interface 11
(25) 10000M Ethernet Optical Interface 0 (26) 1000M Ethernet Optical Interface 1
The USB port on FW1000 device is working on Host mode, which can be used to connect with device.
The PFP port on FW1000 device is used to connect with PFP device, which can not be used to connect
with USB device.
To avoid possible bodily injury and equipment damage, read all safety recommendations carefully before
installation. Note that the recommendations do not cover every possible hazardous condition.
The device must be used indoors. To ensure normal operation and long service life of your device, the
installation site must meet the requirements in this section:
¾ Ensure that there is enough space for heat dissipation around the switch.
¾ Ensure that the equipment cabinet and work bench has good ventilation and heat dissipation system.
¾ Ensure that the equipment cabinet and work bench fastness enough, which can support device and
installation accessory
¾ Ensure that the equipment cabinet and work bench well connected ground.
To ensure your switch normally work and the working life extended, installation site should meet
following requirement.
The equipment room must maintain adequate temperature and humidity so that it can ensure the device
working normally and extend service life. Long-lasting high humidity is prone to cause bad insulation
and even electricity creepage. Sometimes the mechanical performance changes of materials, the rustiness
and corrosion of some metal parts are also likely to occur. If the relative humidity is too low, the captive
screws can become loose due to insulation washer contraction. Meanwhile, the static is likely produced
in the dry environments, jeopardizing the CMOS circuit of the product. The higher the temperature is, the
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DPtech FW1000 Series Firewall Installation Manual
greater the damage to your device. Long-lasting high temperature can speed up the aging of the insulation
materials, greatly lower the device reliability, and hence significantly shorten its service life.
5℃~40℃ 20%~80%(non-condensation)
Dust is a hazard to the operating safety of your device. The dust accumulated on the chassis can cause
electrostatic adsorption, one of the sources that cause the poor contact of connectors or metal contact
points. This not only shortens the service life of your device but also causes communications failures.
When the indoor relative humidity is low, electrostatic adsorption is more likely to happen.
The equipment room must be free of explosion hazards and the electric and magnetic conductible dust as
well. The contents of the dust must be limited to the values shown in Table 2-2.
Dust Particles/m³ ≤ 3 X 10
4(No visible dust on the
table top for three days)
Besides the dust, there are rigorous limits on the harmful gases that can accelerate the erosion and aging
of metals, such as salts, acids, and sulfides. Equipment room should prevent from harmful gases such as
SO2、H2S、NH3、Cl2, as shown in Table2-3.
SO2 0.2
H2S 0.006
NH3 0.05
Cl2 0.01
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DPtech FW1000 Series Firewall Installation Manual
Although the device is designed to be electrostatic discharge (ESD) preventive, the card circuits and even
the device can be badly damaged when excessive static electricity is present. To get much better ESD
effect, you should:
¾ Connect your device to the earth ground properly.
¾ Keep the equipment room as clean as possible.
¾ Maintain adequate temperature and humidity.
¾ Wear an ESD-preventive wrist strap and clothes when handling the circuit board.
All interference sources, wherever they are from, impact the switch negatively in the conducted emission
patterns of capacitance coupling, inductance coupling, electromagnetic wave radiation, and common
impedance (including the grounding system) coupling. To resist the interference, make sure to:
¾ The alternating power supply system is TN system. Adopt single-phase three wire socket with
protection ground wire to filter electricity power interference by the device filter circuit.
¾ Keep the device far from strong the power radio launchers, radar launchers, and high frequency
and high-current equipment.
¾ Use electromagnetic shielding when necessary, such as you can use shielded cable
¾ Require you using interface cable indoors, not use it outdoors, to prevent overvoltage and over
electricity damaging the device by thunder.
Although the switch is designed to be lightning resistant, your device can get damaged when excessive
lightning is present. To protect your device against lightning,
Using a good grounding system to protect your device against lightning shocks, interferences, and ESD is
essential to the operating reliability of your device.
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DPtech FW1000 Series Firewall Installation Manual
Cables connect the device should be indoors, not wiring outdoors. When you wiring indoors, you should
pay attention to the followings:
¾ Do not wiring cables in working area, so that it can avoid the cables to be damaged or dropped
from ceiling.
¾ When you wiring cables, the cables should be straight, not curved, or not twined.
¾ You should bundle the cables if there are too many cables and according to different types to
bundle the cables (such as power line, interface wire, ground wire)
z The cables should be labeled for your troubleshoot or dismount the device.
¾ Straight screwdriver
¾ Phillips screwdriver
¾ ESD wrist
z Note:
z You should prepare the installation tools when you mount the device.
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DPtech FW1000 Series Firewall Installation Manual
Start
Connecting grounding
wire
Connecting device to a
configuration terminal
Power on Troubleshotting
No
Normal? Power off the switch
Yes
End
If a standard 19-inch rack is unavailable, you can place the device on a clean workbench/tabletop. To
prevent any damage, observe the following:
¾ Ensure the table is stable and well grounded.
¾ Reserve the clearance of 10 cm around the device for adequate ventilation.
¾ Do not place any heavy stuff on the device.
Figure3-4 Mounting the device to a rack (To see the image clearly, we only snapshot the device)
z ! Caution:
z When installing or using your device, properly connect the grounding wire for lightning protection
and anti-interference.
z The grounding resistance must be smaller than 5 ohm.
Generally, you can connect the grounding wire to the cabinet grounding trip or connect to the equipment
room grounding row.
To connect the ground cable, you should strip the ground wire insulation rubber about 15mm and
clockwise hook the wire on a grounding pole and fasten the ground pole by hexagonal screw. You can
ground the wire on the floor if you don’t have ground row.
You can configure the device through RS232 asynchronous serial configuration port (Console port). The
console port connects with PC serial port through configuration cable.
Plug the DB-9 female connector of the console cable to the serial port of the PC.
Plug the RJ-45 connector of the console cable to the console port of the switch.
z ! Caution:
z The serial ports on PCs do not support hot swapping. If the device has been powered on, always
connect the console cable to the PC before connecting it to the device, and when you connect PC to the
device, you should connect DB9 terminal configuration cable to PC and then RJ45 terminal. And when
you disconnect the cable, first disconnect the RJ45 terminal and then the DB9 terminal.
The device provides self-adaption network management port adopts Cat.5 or Cat.5e twisted-pair cable.
You should be recommended to use shielding twisted pair cable to ensure electromagnetic compatibility.
z Note:
z The device doesn’t provide any twisted pair cable. Prepare it yourself.
z Connect network management port to the terminal computer netword card, you must use crossover
twisted pair cable.
Shielding twisted pair cable ensure electromagnetic compatibility and the service port supports automatic
identify crossover or straight through twisted pair cable.
Connect one end of the power cable to the device rear panel power interface, the other end to the power
socket
Connect the RJ-45 connector of the console cable to the console port on the switch, and connect the DB-9
female connector of the console cable to the serial port on the PC that is used for configuring the switch,
as shown in Figure4-1.
Figure4-1 Network diagram for configuring the switch at initial boot through console port
You should run HyperTerminal program on the terminal PC when you can configure the terminal PC.
Follow these steps to set terminal parameters on the PC (running Windows XP for example):
The HyperTerminal window displays the Connection Description dialog box, as shown in Figure 4-2.
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Attribute Value
Data bits 8
Stop bits 1
z Note:
z To restore the default settings, click Restore Defaults.
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Figure4-5 HyperTerminal
Select File/Properties/Settings. In the Properties dialog box, select the Settings tab, as shown in Figure
4-6. Select VT100 or Auto detect in the Emulation dropdown menu. Click <OK>.
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¾ Both the power cord and the grounding wire are correctly connected.
¾ Proper power supply is used.
¾ The console terminal has been started and the related parameters have been set on it.
z ! Caution:
z Before powering up the switch, please verify the power switch position of the switch. When danger
happens you can power off the switch.
Method: start up your device, and then you can hear fans whirling, put your hand near the ventilation hole,
you can feel air intake and exhaust from the ventilation hole.
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Power up your device, you can view the initialization information on the terminal PC display. And then
enter system password. If you enter correct password, you can enter into the command line interface.
z Note:
z Please refer to the device initialization information if the following information is different.
z Note:
z By default, the syetem password is DPTECH
The FW device support Web management function. The default IP address of eth0/3 interface is
192.168.0.1, which also can be used as management interface. Network administrator can directly
manage and maintain FW device through web management interface.
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DPtech FW1000 Series Firewall Installation Manual
On a reachable Web management terminal or PC, open an IE Brower. Entering the http:// 192.168.0.1 in
the address bar, you can view the Web management interface. And then enter system default username
and password, admin, click <Login> button to enter into the Web management interface.
z ! Caution:
z You should not login to the web management interface by using of http or https protocol on the same
PC.
After first time you login to the system, you are recommended to modify the login password and you can
refer to the DPtech FW1000 series product configuration guide, Chapter 3, User management.
¾ Trouble phenomenon
¾ Troubleshooting
You can know whether the power system has failed by reading the PWR LED on the front panel. If the
power system is operating normally, the PWR LED is ON. If not, check that:
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z ! Caution:
z Do not hot-plug power wire.
z Exam the above steps, if power indicator light is still not on, please contact sale agent to solve the
problem.
After you power on the device, if the device operates properly, the startup information appears on the
console terminal. If the console terminal displays nothing or garbled characters, use the following
methods to troubleshoot the switch.
¾ Trouble phenomenon
See no information display on the terminal PC if you power-up your switch
¾ Troubleshooting
Please exam the following first:
¾ Exam your power system works normally.
¾ Verify the console port cable is well connected.
If no problem is found, examine the console cable or terminal PC(HyperTerminal) settings: please exam
the followings: Bits per second is 9600, Data bits is 8 , Parity is None, Stop bits is 1 , Flow control is
None, and Terminal Emulation is VT100. If your configuration is not same with the above parameters,
reconfigure the configuration
¾ Trouble phenomenon
See the garbled characters on the terminal PC if you power-up your switch.
¾ Trouble shooting
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Verify the terminal(HyperTerminal) parameter settings: Bits per second is 9600, Data bits is 8 , Parity is
None, Stop bits is 1 , Flow control is None, and Terminal Emulation is VT100 . If your configuration is
not same with the above parameters, reconfigure the configuration.
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