Megan Wu: Work Experience
Megan Wu: Work Experience
Certified SAP SD/OTC professional with 10+ years of SAP experience in SAP Implementation, Support
and Enhancement projects.
Work Experience
SAP SD Consultant
Deloitte Consulting LLP - Tulsa, OK
October 2005 to June 2006
Tulsa, OK Oct. 2005-Jun, 2006
Project: Wickes Furniture Project, Chicago, IL
Wickes Furniture, one of the nation's largest furniture retailers, has 33 showrooms
nationwide, plus 5 distribution centers nationally. Wickes implemented SAP Retail (IS-R)
system, including SD, MM, FICO, BW and Portal, to replace the core legacy system.
Role: SAP SD Consultant
• Collected the necessary knowledge from client and understood the business
process procedure of Wickes Furniture.
• Configured and tested the business scenarios for Order to Cash (OTC) process, such as Sales process,
Return, Credit memo and Debit memo.
• Configured and tested Pricing Procedures, condition types, Access sequences, Condition Table,
Condition Exclusions. Worked with ABAP developers to deliver
new pricing routines in order to meet the client's requirement.
• Understood, designed and tested the interfaces between the Wickes legacy
system (RouteView, AutoDialer, Warranty, Commissions, RedPrapre, PayMetric and TaxWare) and SAP.
• Designed and delivered new enhancement of SD module based on business
requirements, such as new customized fields, user-exits, routine, and reports.
• Assist other team members to configure the cross functionalities of SD/FI and SD/MM, such as
account determination, accounting posting.
• Assist SAP Portal team to test the SD process in Portal.
• Worked as a key team member of SD module to provide level 1 and level 2
supports based on service level agreement (SLA) to achieve the maximum
customer satisfaction. During the first month of the support phase, I helped the client to solve about
30% of the SD issues which came from the help desk or
DeloitteEdge system
• Trained the clients and colleagues to understand the SAP business process
procedure in SD/IR-S
• Maintained the configuration documents and release notes.
Project: Carolina Turkey, Raleigh, NC
Carolina turkey project is SAP implementation project, including SD, MM, PP, FI/CO,
and HR module. Worked as a SD/MM consultant during the transition phase and provide professional
support to the client.
Role: SAP SD/MM Consultant
• Understood the Order to Cash (OTC) and P2P (Procure to Pay) business
processes and existing issues from client. Gained necessary knowledge from EA
team
• Worked with Technical team to deliver the customized purchase order reports.
• Configured and tested the pricing condition type, such as freights and discounts.
• Configured the functionalities for Military sales process and broker commission
process in SD module.
• Used Solution Manager to manage and track business scenarios, business
processes and process steps through the lifecycle of the SAP implementation
starting from blueprint through post go-live support and development.
• Worked as a key team member to provide level 1 and level 2 supports based
on service level agreement (SLA) to achieve the maximum customer
satisfaction.
• Maintained the configuration documents and release notes.
SAP SD Analyst
Celanese - Dallas, TX
March 2004 to January 2005
Dallas, TX Mar.2004-Jan.2005
Celanese is the world's largest producer of acetyl products. This project is a global SAP
implementation to integrate 13 SAP sub-systems with different versions into one SAP
system (SAP R/3 4.7).
SAP SD Analyst
• Configured and tested Pricing Procedures, condition types, Access sequences, Condition Table,
Condition Exclusions.
• Designed and tested multiple SD enhancements based upon end user
requirements of Sales Order, pricing conditions, Delivery, Shipment, and Billing.
• Configured and test output determination for delivery note and shipment.
• Worked on master data conversion and interfaces between legacy systems and SAP.
• Prepared and tested business scenario for OTC (Order to Cash) process, such as Rush Order,
Intercompany order, Credit Memo, and Debit Memo.
• Monitored and maintained Material Inventory and storage location.
• Developed end user training documentation - Business Process Procedure (BPP)
using Info Pak to ensure the up-to-date modification to be delivered to the users.
Education
Skills
SAP (10+ years), R/3 (10+ years), HANA (Less than 1 year), JIRA (3 years), SHAREPOINT
Certifications/Licenses
Additional Information
SKILLS
SAP: SAP ECC 6.0, SAP HANA, SAP ECC 5.0, SAP R/3 4.7, SAP R/3 4.6C,
Other Application: HANA Studio, Taulia, Concur, Vertex, SharePoint, HPQC, Excel,
InfoShuttle, Transport Manager, Solution Manager, JIRA, Confluence,