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Megan Wu

Sr. SAP Analyst - Orora Packaging Solutions


- Email me on Indeed: http://www.indeed.com/r/Megan-Wu/924ff621864e095d

Certified SAP SD/OTC professional with 10+ years of SAP experience in SAP Implementation, Support
and Enhancement projects.

Work Experience

Sr. SAP System Analyst


Orora Packaging Solutions - Buena Park, CA
June 2018 to Present
Buena Park, CA Jun,2018-Present 
 
A packaging manufacture provides an extensive range of tailored packaging solutions. 
 
Sr. SAP Analyst 
• Responsible for all change requests and production support that are related to sales and logistic BI
reports. 
• Work with SAP application team to understand business process including SD/OTC and purchasing/
inventory process. 
• Work with legacy application team to understand the legacy system and migrate the legacy 
reports to BI reports based on SAP ECC and HANA. 
• Work with business users closely to collect business requirements. 
• Provide SAP functional design and translate to technical requirements for BI developer. 
• Work with HANA and BI developers (on-site and offshore) to develop HANA views and deliver 
BI reports via business objects and Power BI to users. 
• Lead regular status meeting with users to keep the communication between business and IT 
for all changes.

Sr. SAP ERP Specialist


Red Bull North America - Los Angeles, CA
July 2014 to May 2018
Overall support SAP ERP system for Red Bull North America subsidiary company 
from Operations to Finance. 
• Support Operations users for their daily logistic activities in SAP including order 
to cash (OTC) process and purchasing process. Some areas include sales 
order, purchase order, inbound and outbound delivery, inventory. 
• Support OTC EDI process and logistic process to make sure all idocs are flow in and out SAP without
issue, including 850, 856, 810 and 820. 
• Support FI users for their daily FI transactions, including payment process, FI 
enhancement, Account Payable process, Red Bull internal approval process. 
• Support Red Bull Central Billing system to handle sales orders, invoices, credits 
and payments between Retailers (Wal-Mart, Sam's Club etc.) and Distributors. 
Work together with headquarter team on annual release cycle. Work as project 
manager to roll-out the new retailers to Central Billing system. 
• Support Red Bull Vendor Portal. Work together with FI users and 3rd party service 
provider on production issues and change requests. 
• Work as service owner supporting Red Bull Travel and Expense Tool - Concur. 
Support and monitor SAP and Concur interfaces. 
• Provide IT support to our Operations users and FI users during monthly close 
process. 
• Collaborate with headquarter team and work as project lead in RedBull US on annual SAP upgrade
(EHP)by using JIRA and Service-now. Make sure all existing 
SD and FI process working well with new EHP upgrade. Resolve issues before EHP installed to
production system.

Sr. SAP Analyst / OTC lead


Paramount Pictures - Los Angeles, CA
July 2006 to June 2014
Los Angeles, CA Jul, 2006-Jun, 2014 
Paramount Pictures is one of America's leading movie studio founded in 1912, located in Hollywood. 
 
Sr. SAP Analyst / OTC lead 
• Understand and collect business requirements, document functional 
specifications, design and present SAP solutions to business users, work with ABAP 
developer on technical requirements and deliver the project on time. 
• Work extensively on Order to Cash (OTC) configuration, including order type, item category, copy
control, pricing, tax, delivery, good issues and billing type. 
• Support daily SD transactions crossing entire OTC function module for company - over 10,000 sale
orders and corresponding deliveries/invoices flow through SAP 
daily, including EDI orders and VMI (Vendor Managed Inventory) orders. 
• Lead and supervise offshore OTC support team on SAP support and enhancements. Monitor all levels
HelpDesk tickets related to SAP OTC process. 
• Work on multiple MM projects, including Raw Material project which assigns PPC 
numbers (Paramount self-defined number) to raw materials in material 
documents and corresponding FI documents. The project helps the company 
sharing marketing expense with movie distributors and saves over 1million dollars for the company in
2010. 
• Design and develop IDOC mapping for various message type (850 inbound, 850 
outbound, 856, 810, 180, and 867) in SAP. Monitor all inbound and outbound 
IDOC for entire OTC process daily. 
• Work on multiple EDI project to implement 850 (Purchase order inbound), 855 
(PO acknowledge outbound), 810 (Invoice outbound) for customers, including 
Target, Amazon and Sams Club. 
• Maintain SAP sales tax through external Tax system - Vertex. Work on several 
projects related to Tax changes in Canada for different tax type, like HST 
(Harmonized Sales Tax), PST (Provincial Sales Tax), GST (goods and services tax) 
and QST (Quebec Sales Tax). Maintain all exception rules by Jurisdiction codes and customers for US
and CA in Vertex. Execute monthly updates to ensure SAP 
system getting all tax changes in time. 
• Work with other IT teams on multiple interfaces for 3rd party vendors, including 
InvoiceWorks and Basware. 
• Work with internal BI (Business Intelligence) teams to ensure the SAP data (sales 
order/deliver/invoices) flew to SAP BW and Hedway systems correctly. 
• Maintain and support DOA (Delegation of Authority) ladders for purchase order 
approval process for entire organization. 
• Work with compliance team and Basis team on SAP authorization roles defined 
for different business team to grant proper accesses for their daily working 
activities. 
• Oversee the test progress in HPQC (HP Quality Center) for System integration test 
(SIT) and User acceptance test (UAT) in multiple projects. Generate daily status 
report and defect report in HPQC. Communicate between audit team, business 
users and project team to ensure the tests completed before the deadlines.

SAP SD Consultant
Deloitte Consulting LLP - Tulsa, OK
October 2005 to June 2006
Tulsa, OK Oct. 2005-Jun, 2006 
Project: Wickes Furniture Project, Chicago, IL 
Wickes Furniture, one of the nation's largest furniture retailers, has 33 showrooms 
nationwide, plus 5 distribution centers nationally. Wickes implemented SAP Retail (IS-R) 
system, including SD, MM, FICO, BW and Portal, to replace the core legacy system. 
 
Role: SAP SD Consultant 
• Collected the necessary knowledge from client and understood the business 
process procedure of Wickes Furniture. 
• Configured and tested the business scenarios for Order to Cash (OTC) process, such as Sales process,
Return, Credit memo and Debit memo. 
• Configured and tested Pricing Procedures, condition types, Access sequences, Condition Table,
Condition Exclusions. Worked with ABAP developers to deliver 
new pricing routines in order to meet the client's requirement. 
• Understood, designed and tested the interfaces between the Wickes legacy 
system (RouteView, AutoDialer, Warranty, Commissions, RedPrapre, PayMetric and TaxWare) and SAP. 
• Designed and delivered new enhancement of SD module based on business 
requirements, such as new customized fields, user-exits, routine, and reports. 
• Assist other team members to configure the cross functionalities of SD/FI and SD/MM, such as
account determination, accounting posting. 
• Assist SAP Portal team to test the SD process in Portal. 
• Worked as a key team member of SD module to provide level 1 and level 2 
supports based on service level agreement (SLA) to achieve the maximum 
customer satisfaction. During the first month of the support phase, I helped the client to solve about
30% of the SD issues which came from the help desk or 
DeloitteEdge system 
• Trained the clients and colleagues to understand the SAP business process 
procedure in SD/IR-S 
• Maintained the configuration documents and release notes. 
 
Project: Carolina Turkey, Raleigh, NC 
Carolina turkey project is SAP implementation project, including SD, MM, PP, FI/CO, 
and HR module. Worked as a SD/MM consultant during the transition phase and provide professional
support to the client. 
Role: SAP SD/MM Consultant 
• Understood the Order to Cash (OTC) and P2P (Procure to Pay) business 
processes and existing issues from client. Gained necessary knowledge from EA 
team 
• Worked with Technical team to deliver the customized purchase order reports. 
• Configured and tested the pricing condition type, such as freights and discounts. 
• Configured the functionalities for Military sales process and broker commission 
process in SD module. 
• Used Solution Manager to manage and track business scenarios, business 
processes and process steps through the lifecycle of the SAP implementation 
starting from blueprint through post go-live support and development. 
• Worked as a key team member to provide level 1 and level 2 supports based 
on service level agreement (SLA) to achieve the maximum customer 
satisfaction. 
• Maintained the configuration documents and release notes.

SAP SD Analyst
Celanese - Dallas, TX
March 2004 to January 2005
Dallas, TX Mar.2004-Jan.2005 
Celanese is the world's largest producer of acetyl products. This project is a global SAP 
implementation to integrate 13 SAP sub-systems with different versions into one SAP 
system (SAP R/3 4.7). 
 
SAP SD Analyst 
• Configured and tested Pricing Procedures, condition types, Access sequences, Condition Table,
Condition Exclusions. 
• Designed and tested multiple SD enhancements based upon end user 
requirements of Sales Order, pricing conditions, Delivery, Shipment, and Billing. 
• Configured and test output determination for delivery note and shipment. 
• Worked on master data conversion and interfaces between legacy systems and SAP. 
• Prepared and tested business scenario for OTC (Order to Cash) process, such as Rush Order,
Intercompany order, Credit Memo, and Debit Memo. 
• Monitored and maintained Material Inventory and storage location. 
• Developed end user training documentation - Business Process Procedure (BPP) 
using Info Pak to ensure the up-to-date modification to be delivered to the users.

Education

M.S in Management Information System in MIS


The University of Texas at Dallas - Richardson, TX
2002 to 2003

Bachelor of Engineering in Computer Software Engineering in Computer


Software Engineering
Beijing Polytechnic University - Beijing, CN
1994 to 1998

Skills

SAP (10+ years), R/3 (10+ years), HANA (Less than 1 year), JIRA (3 years), SHAREPOINT

Certifications/Licenses

SAP Supply Chain Management-Order Fulfillment

Additional Information

SKILLS 
SAP: SAP ECC 6.0, SAP HANA, SAP ECC 5.0, SAP R/3 4.7, SAP R/3 4.6C, 
Other Application: HANA Studio, Taulia, Concur, Vertex, SharePoint, HPQC, Excel, 
InfoShuttle, Transport Manager, Solution Manager, JIRA, Confluence,

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