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    Universiti Teknologi Mara Final Examination: Course Organizational Behaviour SMG501 JUNE 2018 3 Hours

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    Mohd Alzairuddin
    This document contains a final examination for an Organizational Behaviour course taken in June 2018 at Universiti Teknologi MARA. The exam consists of 5 questions testing students' knowledge of key concepts in organizational behaviour, including managerial roles and skills, diversity, attitudes, motivation approaches, team/group dynamics, communication networks, leadership, and organizational structure. Students are instructed to answer all questions in the provided answer booklet over the course of 3 hours. The exam paper contains the questions, instructions for students, and a copyright notice for Universiti Teknologi MARA.

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    © All Rights Reserved
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    Universiti Teknologi Mara Final Examination: Course Organizational Behaviour SMG501 JUNE 2018 3 Hours

    Uploaded by

    Mohd Alzairuddin
    146 views3 pages
    This document contains a final examination for an Organizational Behaviour course taken in June 2018 at Universiti Teknologi MARA. The exam consists of 5 questions testing students' knowledge of key concepts in organizational behaviour, including managerial roles and skills, diversity, attitudes, motivation approaches, team/group dynamics, communication networks, leadership, and organizational structure. Students are instructed to answer all questions in the provided answer booklet over the course of 3 hours. The exam paper contains the questions, instructions for students, and a copyright notice for Universiti Teknologi MARA.

    Original Title

    SMG501 (2)

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    This document contains a final examination for an Organizational Behaviour course taken in June 2018 at Universiti Teknologi MARA. The exam consists of 5 questions testing students' knowledge of key concepts in organizational behaviour, including managerial roles and skills, diversity, attitudes, motivation approaches, team/group dynamics, communication networks, leadership, and organizational structure. Students are instructed to answer all questions in the provided answer booklet over the course of 3 hours. The exam paper contains the questions, instructions for students, and a copyright notice for Universiti Teknologi MARA.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    146 views3 pages

    Universiti Teknologi Mara Final Examination: Course Organizational Behaviour SMG501 JUNE 2018 3 Hours

    Uploaded by

    Mohd Alzairuddin
    This document contains a final examination for an Organizational Behaviour course taken in June 2018 at Universiti Teknologi MARA. The exam consists of 5 questions testing students' knowledge of key concepts in organizational behaviour, including managerial roles and skills, diversity, attitudes, motivation approaches, team/group dynamics, communication networks, leadership, and organizational structure. Students are instructed to answer all questions in the provided answer booklet over the course of 3 hours. The exam paper contains the questions, instructions for students, and a copyright notice for Universiti Teknologi MARA.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    CONFIDENTIAL SR/JUN 2018/SMG501

    UNIVERSITI TEKNOLOGI MARA


    FINAL EXAMINATION

    COURSE ORGANIZATIONAL BEHAVIOUR


    COURSE CODE SMG501
    EXAMINATION JUNE 2018
    TIME 3 HOURS

    INSTRUCTIONS TO CANDIDATES

    1. This question paper consists of five (5) questions.

    2. Answer ALL questions in the Answer Booklet. Start each answer on a new page.

    3. Do not bring any material into the examination room unless permission is given by the
    invigilator.

    4. Please check to make sure that this examination pack consists of :

    i) the Question Paper.


    ii) an Answer Booklet — provided by the Faculty.

    5. Answer ALL questions in English.

    DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO


    This examination paper consists of 3 printed pages
    O Hak Cipta Universiti Teknologi MARA CONFIDENTIAL
    CONFIDENTIAL SR/JUN 2018/SMG501

    Answer ALL questions.

    QUESTION 1

    a) Define organizational behaviour studies.

    (2 marks)

    b) Explain three (3) basic managerial categories and roles in an organization with an
    example.

    (10 marks)

    c) Explain four (4) critical managerial skills in perspectives of organizational behaviour.


    (8 marks)

    QUESTION 2

    a) Differentiate the term diversity and technology in business regarding the changing
    environment in organization.
    (5 marks)

    b) Discuss three (3) levels of diversities that occur in present organization.


    (9 marks)

    c) Explain three (3) components of attitudes in organization behaviour.


    (6 marks)

    QUESTION 3

    a) Differentiate human relations and resource approach based on Maslow’s hierarchy of


    needs.
    (10 marks)

    b) List four (4) popular flexible work arrangements which could motivate employee
    involvement in organization operation.
    (4 marks)

    c) List six (6) types of incentives systems for the employees as for an additional
    compensation of performance.
    (6 marks)
    O Hak Cipta Universiti Teknologi MARA CONFIDENTIAL
    CONFIDENTIAL 3 SR/JUN 2018/SMG501

    QUESTION 4

    a) Explain briefly the differences team and group behaviour that occur in organization.
    (10 marks)

    b) Elaborate the differences of organizational communication networks and small group


    networks.
    (10 marks)

    QUESTION 5

    a) Differentiate management and leadership based on four (4) fundamental activities by


    John P. Kolter (1990).

    (10 marks)

    b) Elaborate the differences of organizational structure based on classical views and


    classical principles.
    (10 marks)

    END OF QUESTION PAPER

    O Hak Cipta Universiti Teknologi CONFIDENTIAL


    MARA

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