QBO Student Guide US PDF

INTUIT ACADEMY
Student Guide to
QuickBooks Online
Seminar
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Student Guide to QuickBooks Online Seminar Table of Contents
Table of Contents
About the Authors ..................................................................................................................... 4
Student Guide to QuickBooks Online ........................................................................................ 7

QuickBooks Online Test Drive........................................................................................................................ 7
Introduction to QuickBooks Online ........................................................................................... 8

Product Overview............................................................................................................................................. 8
QuickBooks Online Subscription Levels ..................................................................................................... 10
Navigate QuickBooks Online .................................................................................................. 13

Log into QuickBooks Online ......................................................................................................................... 13
Set up a New QuickBooks Online File ......................................................................................................... 13
Gear Icon ......................................................................................................................................................... 13
Account and Settings (under Gear Icon) ..................................................................................................... 14
Manage Users (Accessed via the Gear Icon under Your Company) ........................................................ 17
Lists .................................................................................................................................................................. 19
Top Navigation Bar ........................................................................................................................................ 23
Quick Create ................................................................................................................................................... 23
Left Navigation Pane ...................................................................................................................................... 24
Chart of Accounts .................................................................................................................... 31

Products and Services ................................................................................................................................... 35
Categories in QuickBooks Online ................................................................................................................ 37
Vendors and Expense / Purchase Transactions ........................................................................ 38

Create a Vendor ............................................................................................................................................. 38
Create Expense / Purchase Transactions .................................................................................................... 39
Pay Bills ............................................................................................................................................................ 42
Purchase Orders............................................................................................................................................. 43
Vendor Credit and Credit Card Credits ...................................................................................................... 46
Search Transactions ....................................................................................................................................... 47
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Time Tracking for Employees and Subcontractors ................................................................... 48
Customers and Sales Transactions ........................................................................................... 50

Create Customers .......................................................................................................................................... 50
Create Sales Transactions ............................................................................................................................. 52
Invoices............................................................................................................................................................ 55
Receive Payment ............................................................................................................................................ 57
Sales Receipts ................................................................................................................................................. 58
Credit Memos and Refund Receipts ............................................................................................................ 60
Delayed Charges and Delayed Credits ....................................................................................................... 62
Use the Drawer to Bring in Billable Time and Costs .................................................................................. 63
Deposits .......................................................................................................................................................... 64
Statements ...................................................................................................................................................... 66
Estimates ......................................................................................................................................................... 68
Payroll ..................................................................................................................................... 69
Set up and Run Payroll – QuickBooks Online Payroll ................................................................................. 71
Run Payroll in QuickBooks Online Payroll ................................................................................................... 73
Set up and Run Payroll – QuickBooks Online Full Service Payroll ............................................................ 76
Bank and Credit Card Accounts ............................................................................................... 77

Bank Feeds...................................................................................................................................................... 77
Work with the Data in the Bank Feeds......................................................................................................... 81
Troubleshoot Bank Feed Transactions ........................................................................................................ 85
Bank Rules in Bank Feeds ............................................................................................................................. 87
Use Batch Actions in the Bank Feeds........................................................................................................... 89
Reconcile Bank, Credit Card and Other Accounts ..................................................................................... 90
Extra Information on Transactions ........................................................................................... 95

Attach Documents.......................................................................................................................................... 95
Search Box and Recent Transactions ........................................................................................................... 96
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Reports .................................................................................................................................... 97
Navigate the Report Center .......................................................................................................................... 98
Business Overview Reports (under All Reports) .......................................................................................100
Manage Accounts Receivable Reports (under All Reports) ....................................................................101
Manage Accounts Payable Reports (under All Reports) .........................................................................101
Other Report Groups (under All Reports) .................................................................................................102
Customize Reports – List, Summary, Detail and Specialized Reports ....................................................102
Work with Report Groups ...........................................................................................................................104
Print, Email and Export Reports ..................................................................................................................105
Expanded Functionality in the Office and On the Go ............................................................ 106

QuickBooks Labs ..........................................................................................................................................106
Best Practices with Browsers .......................................................................................................................106
Support .................................................................................................................................. 108

Use the Help Function .................................................................................................................................108
QuickBooks Blog..........................................................................................................................................108
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Student Guide to QuickBooks Online Seminar About the Authors
About the Authors
Ali Maloy
Lone Tree Accounting
13911 Gold Circle, Suite 120
Omaha, NE 68144 USA
Ali is a proud graduate of the University of Kansas and has held an active CPA license since 2004.
She worked in audit-based roles at KPMG (Kansas City and Chicago), Jones Lang LaSalle, Hyatt
Corporation, ConAgra Foods, and Farm Credit Services of America before starting Lone Tree
Accounting (formerly Maloy Accounting) in 2010.
Ali is a recent graduate of the Intuit Accountant Council and a member of the Intuit Trainer Writer
Network. She also serves on the Board of Directors for Launch Leadership, Inc., a non-profit that
provides leadership training and development for middle and high school students.
Ali lives in Omaha, Nebraska, with her husband, Dave, and their two boys, Liam and Logan. When
she’s not balancing the books, you can find Ali spending time with family, tasting great wines, and
planning her next trip.
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Updated by:
Karine Woodman
24hr Bookkeeper, Inc.
2900 E Beltline, Ste 4
Hibbing, MN 55746 USA
Karine Woodman specializes in integrating project management software with QuickBooks Online
for the construction industry. She strives to educate and partner on improving financial workflows for
her construction clients.
Karine is an alumni member of the Intuit Accountant and Advisor Customer Council (2014-2016), a
member of the Intuit Trainer Writer Network and a member of the TWN Education Committee. She
was also named the 2016 winner of Intuit’s Global Firm of the Future contest.
Karine lives in northern Minnesota with her husband, Ryan, and their children, Evan and twins
Gabrielle and Hudson. When she’s not being a serial entrepreneur, she’s enjoying time with family
bowling, mini golfing, biking, rollerblading and swimming in one of Minnesota’s 10,000 lakes.
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Updated by:
Pat Hartley, MBA
Accounting on the Go
Menifee, CA
951-317-0642
Accountingonthego.com
Pat is passionate about QuickBooks, works with new and established small business owners and
managers training them to harness the power of QuickBooks by providing the keys to successfully
manage their businesses.
Pat earned her MBA from the University of La Verne in Southern California and has worked as
Controller and CFO in aerospace and manufacturing prior to taking the leap to self-employment in
2000 with Accounting on the Go. In her off hours Pat teaches accounting and accounting-related
topics, payroll and QuickBooks at several community colleges. This is where she shines; teaching
and training are her specialties.
When not working or teaching, Pat enjoys life in Southern California at the beaches, the mountains,
the wineries and travels a bit with her husband to see their children and grandchildren. Pat has also
participated in two 39-mile walks bringing awareness to the fight against breast cancer.
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Student Guide to QuickBooks Online Seminar Introduction
Student Guide to QuickBooks Online
This student guide serves as a take-home resource for participants to refer to when they need a
refresher on the topics covered during the live QuickBooks Online seminar.
QUICKBOOKS ONLINE TEST DRIVE

Screen shots included in this guide use the QuickBooks Online “test drive” file. The test drive file
uses a sample company file called Craig’s Design & Landscaping Services. Access it through the
following link:
https://qbo.intuit.com/redir/testdrive
You don’t have to create an account or sign in to access the test drive file. Just complete the security
verification (if prompted) and click Continue.
This test drive file is designed for you to explore and try out new things without worrying about
breaking something or making a mistake. It is not designed to retain any changes you make. Once
you close this QuickBooks Online test drive company, it is completely refreshed — so once you log
out of it, the changes you have made to the file are erased.
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Student Guide to QuickBooks Online Seminar Introduction to QuickBooks Online
Introduction to QuickBooks Online
PRODUCT OVERVIEW
QuickBooks Online has many features and advantages that QuickBooks Desktop does not offer.
Once you make the change to QuickBooks Online, it is important to understand the features
available in the cloud and the feature availability based upon your subscription level. Some
advantages that QuickBooks Online offers are:
• You can easily access to data across multiple platforms (PC or Mac)
• There is no need to transfer data files. Everyone logs in to the same account to access live data.
• All data is hosted, backed up and secured by Intuit’s servers
• Attaching supporting documents and transactional messaging allows for greater collaboration
and centralization of information
• You can automatically create invoices and send them to clients, including delayed customer
charges for unbilled time and costs
• Logins, third-party activity and list changes can be monitored using the Audit Log
• Reports can be emailed automatically to anyone using a scheduled frequency
• Further organize data with both Class and Location tracking
• Bank transactions are automatically downloaded once you connect your bank account using
online banking credentials
• You can invite unlimited Reports Only and/or Time Tracking Only users when using the Plus
version of QuickBooks Online
• Third-party apps sync to QuickBooks Online behind the scenes (i.e., without actually opening
QuickBooks Online) since the apps sync to Intuit’s always-accessible server. No downloading and
managing third-party sync engines!
• Post to multiple Accounts Receivable and Accounts Payable lines in a single journal entry
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• FIFO
Track inventory using the First-In-First-Out (FIFO) method. The only desktop edition that offers
is Enterprise with Advanced Inventory.
• QuickBooks Online developers are always releasing new functionality within the software. This
list of features will continue to grow!
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QUICKBOOKS ONLINE SUBSCRIPTION LEVELS

QuickBooks Online is a great solution for many different types of businesses. Every company must
assess their needs to find a financial accounting solution appropriate for their business. Use the
QuickBooks Online subscription matrix to understand the features included with each of the three
QuickBooks Online subscription levels:
http://quickbooks.intuit.com/online/compare
Upgrade your QuickBooks Online subscription level at any time to accommodate changes in your
business.
FEATURE SIMPLE START ESSENTIALS PLUS
TRACK YOUR INCOME AND EXPENSES   
SEND UNLIMITED ESTIMATES AND INVOICES ON

  
THE GO
DOWNLOAD TRANSACTIONS FROM YOUR BANK

  
AND CREDIT CARD ACCOUNTS
PRINT CHECKS AND RECORD TRANSACTIONS   
IMPORT DATA FROM MICROSOFT EXCEL® OR

  
QUICKBOOKS DESKTOP
BACK UP YOUR DATA ONLINE AUTOMATICALLY   
SAME SECURITY AND ENCRYPTION AS BANKS   
ACCESS YOUR DATA FROM A TABLET OR

  
SMARTPHONE
INVITE UP TO TWO ACCOUNTANTS TO ACCESS

  
YOUR DATA
INTEGRATE WITH AVAILABLE APPLICATIONS   
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SET UP INVOICES TO AUTOMATICALLY BILL ON A

 
RECURRING SCHEDULE
MANAGE AND PAY BILLS FROM SUPPLIERS  
ENTER BILLS AND SCHEDULE PAYMENTS FOR

 
LATER
COMPARE YOUR SALES WITH PROFITABILITY WITH

 
INDUSTRY TRENDS
CONTROL WHAT YOUR USERS CAN ACCESS  
CREATE AND SEND PURCHASE ORDERS 
TRACK INVENTORY 
GIVE EMPLOYEES AND SUBCONTRACTORS

 
LIMITED ACCESS TO ENTER TIME WORKED
TRACK BILLABLE HOURS BY CUSTOMER  
CREATE BUDGETS TO ESTIMATE FUTURE INCOME


AND EXPENSES
CATEGORIZE YOUR INCOME AND EXPENSES


USING CLASS TRACKING
TRACK SALES AND PROFITABILITY FOR EACH OF


YOUR LOCATIONS OR DIVISIONS
NUMBER OF PEOPLE WHO CAN ACCESS

1 3 5
QUICKBOOKS ONLINE
NUMBER OF BUILT-IN BUSINESS REPORTS 20+ 40+ 60+
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PAY EMPLOYEES AND FILE SOURCE DEDUCTIONS Free trial, then continue using
QuickBooks Online Payroll for an
additional monthly fee.
ACCEPT ONLINE AND MOBILE PAYMENTS QuickBooks Online Payments: pay per
use
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Student Guide to QuickBooks Online Seminar Navigate QuickBooks Online
Navigate QuickBooks Online
LOG INTO QUICKBOOKS ONLINE

To access QuickBooks Online, go to qbo.intuit.com and enter your user ID and password. For easy
access, bookmark the login page on your browser. We recommend using Google Chrome when
using QuickBooks Online, but you can use many different browsers to access it.
SET UP A NEW QUICKBOOKS ONLINE FILE

When you first set up your QuickBooks Online file, you have the option to use the Setup Wizard (go
this route if you are starting a brand-new company file from scratch) or you can opt to import an
existing QuickBooks Desktop file. If you are going to be importing an existing QuickBooks Desktop
file as your starting point, we highly recommend contacting a QuickBooks ProAdvisor Certified in
QuickBooks Online to do this for you.
GEAR ICON
The gear icon, located in the upper right-hand corner of QuickBooks Online, contains four sections.
All help you manage your QuickBooks Online file:
• Your Company
• Lists
• Tools
• Profile
HOME PAGE AND GEAR ICON
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The Your Company section contains:
• Account and Settings

• Manage Users
• Custom Form Styles
• Chart of Accounts (This section is addressed later in this guide)
• QuickBooks Labs (This section is addressed later in this guide)
ACCOUNT AND SETTINGS (UNDER GEAR ICON)
Click on the Company Settings option. You’ll be taken to a screen containing four sections:
COMPANY SETTINGS
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• address,
Company – Customize your QuickBooks Online file with key information: Company name, logo,
email address, website, telephone number and EIN.
• Sales – Manage how sales transactions are displayed on sales forms. Customize the online
delivery of sales forms. Customize the look and feel of sales forms making them your own.
 In the Customize section, click on the button called Customize look and feel
• Choose the Template Design. Add your logo. Change color and font.
• Choose the Content for each section of the from: Header, Activity Table and Footer
• Customize the Default email
 The Sales form content section is where you set the default information appearing on your
sales forms:
• Preferred Terms and Delivery Method
• Turn on Shipping Fields
• Set up Custom Fields (up to three)
• Custom Transactions Numbers
• Add a Service Date field
• Turn on Discount & Deposit fields
 The Products and Services section activates the quantity and price fields on the sales form.
Turn on the inventory feature in QuickBooks Online by selecting Track inventory quantity
on hand. The inventory feature is only available in QuickBooks Online Plus. It is FIFO (first in
first out), as opposed to average cost or LIFO.
 In the Messages, Reminders, Online delivery and Statements sections, modify the messages
appearing on sales forms. Change the email options. Enable an aging table on the bottom of
your customer statements.
• Expenses – Change how QuickBooks Online manages your expenses. Settings include:
 Show items table on expense and purchase forms
 Track expenses and items by customer
 Make expenses and items billable (Plus only)
 Set default bill payment terms
 Enable Purchase Orders (Plus only)
 Setup Purchase Order Custom Fields (up to three)
 Purchase Order Custom Transaction Numbers
 Default messages on Purchase Orders
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• features
Advanced – Includes various accounting, automation and time-tracking settings along with
enhancing your internal controls:
 Fiscal and income tax year ending dates
 Select your default accounting method
 Close the books and set a password
 Select your tax form type
 Turn on account numbers for the Chart of Accounts
 Turn on the Class and Location features
 Automation features such as:
• Pre-fill forms with previously entered content
• Automatically apply credits
• Automatically invoice unbilled activity
• Automatically apply bill payments
 Turn on Projects
 Time tracking
 Turn on Multicurrency
 Date and number formats
 Select a Customer label
 Option to warn if duplicate transaction numbers are used
 Duration before user is logged out of QuickBooks Online
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MANAGE USERS (ACCESSED VIA THE GEAR ICON UNDER YOUR COMPANY)
To set up users in QuickBooks Online, click on the gear icon. Find Manage Users under the Your
Company column. This feature may not be available in the Test Drive company.
MANAGE USERS
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To add a user, click the New button. (You must allow pop ups in your browser to add a new user. In
fact, QuickBooks Online requires that pop-up blockers be disabled for the QuickBooks Online
website. Many tasks are performed in pop-up windows.)
Once the New User window appears, choose the type of user you want to add. Choose from the
following types:
• Regular or custom user – You control which areas the user can access
 Choose from all, none or limited access to:
• Customers and Sales, and/or
• Vendors and Purchases
 Choose the user’s administrative rights. Allow user management rights, the ability to view or
edit company information. Choose whether they have access to your subscription and billing
info.
• Company administrator – Access to all areas of the program, including settings and full access
rights to all other services to which the QuickBooks Online company subscribes including payroll
and Intuit Payments.
• almost
Reports only – This user logs into a special version of QuickBooks Online giving them access to
all reports, except payroll and list reports with contact information. You can have
unlimited Reports only users with your QuickBooks Online Plus subscription. This user type is
only available in QuickBooks Online Plus.
• timesheets.
Time tracking only – The user logs into a special version of QuickBooks Online that only has
The user fills out their own timesheet. They do not have access to other users’
timesheets. You can have unlimited Time tracking users with your QuickBooks Online Plus
subscription. This user type is only available in QuickBooks Online Plus.
Once you follow the steps to set up the type of user you want, invite the user by entering their email
address and name. Once the user is added, they receive an invitation by email with instructions to
create a new user account or use their existing Intuit credentials and log in.
If a user ever forgets their user ID or password, direct them to QBO.intuit.com (the login page). Tell
them to click on the link I forgot my user ID or Password and follow the prompts.
To add your accountant as a user for your QuickBooks Online company, use the blue Invite
Accountant button located in the Accounting Firms portion of the Manage Users screen. Follow the
prompts sending an invitation to your accountant. You can add up to two accountant users. The
accountant users do not affect the number of users allowed in your subscription choice. Accountant
users have no additional charge for their QuickBooks Online access.
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LISTS
The foundation of QuickBooks Online are the lists the program uses to store information about the
accounts, customers, vendors, employees and products and services used by your company. When
these lists are set up and coded properly, the program is simple to use and provides accurate
financial information to the user.
The following lists can be accessed under the gear icon  All Lists:
• Chart of Accounts
• Recurring Transactions
• Products and Services
• Product Categories
• Locations
• Custom Form Styles
• Payment Methods
• Terms
• Classes
• Attachments
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LISTS (UNDER GEAR ICON)
The Customer, Vendor and Employee lists are found by clicking on their respective tabs on the left
navigation bar.
HOW TO ACCESS LISTS FOR CUSTOMERS, VENDORS AND EMPLOYEES
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From the navigation menu (Sales, Expenses or Workers), you’ll find the appropriate tab to add, edit
or delete list items. You can also have sub-lists of items in the Customer Center. For example, if your
customer has multiple locations, you can have a parent customer — perhaps the corporate office
with sub-customers for each location where you sell. You can choose to bill the sub-customer’s
transactions to the parent or the sub.
You can also have sub-accounts in your chart of accounts. This is a great way to create subtotals on
your financial statements to keep track of additional details by choosing either a collapsed or
expanded view on reports.
Sometimes you end up with duplicate list names. These duplicates create confusion and
inefficiencies in workflow and reports. You can easily merge the two list names together cleaning up
your lists. To merge a list name, click on the name you want to eliminate. Then click the Edit button.
Change the Display Name to match exactly the name of the list name you want to keep. Then click
Save. When you see the following screen pop up, click Yes:
It is important to note the merged name is made inactive and not deleted. Deleted list names are
never really deleted from QuickBooks Online. If a name is merged with another, all the transactions
assigned to the merged name are reassigned to the remaining one. You can delete any list name in
QuickBooks Online regardless if it’s been used in a transaction. It no longer appears in the list menu.
However, the deleted name may still appear on reports if used in a transaction during the reporting
period.
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To reactivate a deleted list name:
1. Go to the List center.
2. Click on the small gear icon at the top right of the list. Check the box Include inactive (see the
following screen shot).
SMALL GEAR ICON AND INCLUDING INACTIVE LIST ITEMS
3. Click on the name to be restored. Then click Make Active.
NOTE: If you need to merge a subitem, you must make the subitem a parent before you can merge it
(then you can go back and edit the list item to make it a subitem once again).
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TOP NAVIGATION BAR

The Top Navigation Bar in QuickBooks Online is home to many menus and features including:
• Quick Create
• Search Box
• Gear Icon
• Help menu
QUICK CREATE
Clicking on the Quick Create button (signified by the Plus (+) sign; see the screen shot above)
displays a menu list to different transaction-based screens. These include Invoice, Check or Weekly
Timesheet. Transactions available in Quick Create are grouped by the type (Customers, Vendors,
Employees) each transaction relates to. The Other transactions include Bank Deposit, Transfer,
Journal Entry and Statement.
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LEFT NAVIGATION PANE

The Left Navigation Pane is divided into nine tabs:
LEFT NAVIGATION PANE
• Dashboard (clicking this just takes you back to the screen opening when you first login to a
QuickBooks Online file)
• Banking
• Sales
• Expenses
• Workers
• Reports
• Taxes
• Accounting
• My Accountant
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Banking
Clicking on Banking opens the Banking Center in QuickBooks Online. Here you can connect your
bank and credit card accounts and categorize downloaded transactions. Connecting your accounts
saves time, reduces manual entry errors, and ensures your QuickBooks Online is current. Instead of
manually entering the data, let QuickBooks Online get the information for you. You choose whether
to add transactions as new items or match them up with items you already entered in QuickBooks
Online.
BANKING CENTER
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Sales
Clicking on Sales opens the Customer Center in QuickBooks Online. From here, handle invoices,
customers and Products and Services. The colored bar at the top of the Customer Center is called
the Money bar. Use the Money bar to view the status of your receivables, create or view transactions.
To view the details behind the numbers on the Money bar, just click on the section you want to see.
Transactions appear in the grid below. From this list, take an action for each item listed. Click on the
Customer name. The Customer Detail screen is displayed. The transaction list shows recent
transactions for the customer. Click the Customer Details tab to edit the customer contact
information or add notes. Record a new transaction by clicking the New Transaction drop down at
the top right of the screen.
CUSTOMER CENTER
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Expenses
Clicking on Expenses opens the Vendor Center. This looks identical to the Customer Center, except
it shows details and transactions related to purchases and accounts payable. With QuickBooks
Online Plus only, you can prepare Form 1099 – MISC for applicable vendors by clicking the Prepare
1099s button at the top right of the Vendor Center.
VENDOR CENTER
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Projects
Clicking on Projects opens the Projects Center. This area gives you a central place to get a bird’s
eye view of your jobs along with all the associated transactions, notes, and reports. This option must
be turned on in Account and Settings under the Advanced tab and is only available in QuickBooks
Online Plus.
PROJECTS CENTER
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Workers
Clicking on Workers opens the Employee Center. Sign up for a QuickBooks payroll subscription
and keep track of employee information. Add a payroll subscription to any level of QuickBooks
Online. Choose from QuickBooks Online Payroll or QuickBooks Online Full Service payroll.
EMPLOYEE CENTER
Reports
Reports are a listing of all the reports available in QuickBooks Online. They are divided into three
sections:
• All Reports
• Custom Reports
• Management Reports
To run a report, just click on the report’s name. The report opens.
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Taxes
• Sales Tax – Opens the Sales Tax Center. Set up and manage your sales tax settings and
payments.
• Payroll Tax – Opens the Payroll Tax Center. Set up and manage your payroll tax settings and
payments when using QuickBooks Online Payroll.
Accounting
Clicking on Accounting takes you to the Reconcile and Chart of Accounts menus. This is just another
way to access those functions.
My Accountant
Clicking on My Accountant allows collaboration with your accountant. You can view and respond to
your accountant’s requests as well as upload documents safely. You can also hold conversations
regarding transactions. You will only see this tab in the navigation menu if you are an administrator
within the company and your accountant has sent an initial request.
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Student Guide to QuickBooks Online Seminar Chart of Accounts
Chart of Accounts
Properly setting up the Chart of Accounts is essential to produce useful and meaningful reports in
QuickBooks Online.
When first setting up your QuickBooks company, QuickBooks Online creates a chart of accounts
based on the industry you choose (unless you import an existing QuickBooks Desktop company file.
Your Chart of Accounts will be the same one used in the QuickBooks Desktop file).
As you set up your chart of accounts, follow these steps to get started:
1. Decide if you will use account numbers. If so, enable them using the Advanced tab in Account
and Settings (under the gear icon).
2. Open the Chart of Accounts by clicking on the gear icon.
CHART OF ACCOUNTS
3. Click New to open the Account window.
4. Choose the Account Type. The account type is the general account type (i.e., bank, accounts
receivable, liability, equity, income, or expense).
31
5. Choose the Detail Type. The detail type is important when planning to use the Books-To-Tax
tool with Intuit Tax Online. It references line items on the tax return. Selecting a Detail Type also
prefills the Name field.
6. Enter an appropriate name for the account you are creating. Assign an account number if you
have chosen to use account numbers. Give it a description, if desired. The Description field is not
required.
7. If the account is a sub-account of another account, check the box choosing the appropriate
parent account from the drop-down box.
8. The Balance box should not be used in most cases. When an amount is put in this box, an
offsetting debit or credit is made to Opening Balance Equity. This may cause major issues when
reconciling the account later!
9. When finished, click Save and Close (or Save and New to create another account).
EDIT AN ACCOUNT FROM THE CHART OF ACCOUNTS
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To edit the number or name of an account in your Chart of Accounts, do so easily by opening the
Chart of Accounts. Click the pencil icon at the top right of the list. This opens a grid format allowing
you to change the name and account number without opening the edit screen for each account.
PENCIL ICON ON CHART OF ACCOUNTS
Quickly print the Chart of Accounts by clicking the printer icon (also on the top right of the list).
PRINTER ICON ON CHART OF ACCOUNTS
Export Chart of Accounts to Microsoft Excel® by clicking the Run Report button in the top-right
corner of the Chart of Accounts screen.
CLICK THIS BUTTON TO EXPORT CHART OF ACCOUNTS TO EXCEL
Once the report is created it can then be exported to Microsoft Excel or PDF by clicking the export
icon.
EXPORT ICON
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To modify the columns displayed on the Chart of Accounts, click the small gear icon to the top right
of the list.
SMALL GEAR ICON USED TO CUSTOMIZE HOW THE CHART OF ACCOUNTS IS DISPLAYED
Every balance sheet account in the Chart of Accounts (except Retained Earnings) has a register. Click
on View Register to see the transactions in that account.
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PRODUCTS AND SERVICES

The Products and Services list contains the products and services appearing on your purchase and
sales transactions. Each product or service must be mapped to an account in the Chart of Accounts.
Each time a product or service is used in a transaction, an accounting entry is made behind the
scenes using the mapping information associated with the product or service.
PRODUCTS AND SERVICES LIST
35
To get to the Products and Services list, use the gear icon in the Top Navigation Pane. To create a
new product or service:
1. Click the New button at the top right of your Products and Services list.
2. Select which type of product or service you are creating:

 Inventory type – Items you buy and/or sell and you track quantities
 Non-Inventory type – Items you buy and/or sell, but don’t need to (or can’t) track quantities
 Service – Services that you provide to customers
 Bundle – Collection of products and services that you sell together (e.g., a gift basket)
CREATION OF A PRODUCT/SERVICE WINDOW
3. Choose a Name for your product or service. Enter a description, if desired.
4. Enter the Sales price/rate. Choose the appropriate Income account. Check the box if the item is
subject to sales tax. If the price changes, leave it blank. You will fill in the price on the Sales
Receipt or Invoice.
5. Notice there are two sections to consider when creating a product or service: one for Sales
information and one for Purchasing information. Check both boxes to track profitability of your
product or service. Once checked, the box I purchase this product/service from a vendor, a
description box appears for purchases along with fields for the cost and expense account. This
“two-sided” feature is available in the Plus subscription only.
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CATEGORIES IN Q UICKBOOKS ONLINE

Categories serve two purposes:
• All product/services of the same category are totaled on your reports

• Using Categories makes data entry easier. If a category name for the parent is chosen (for
example Candles), then add a product/service for each type of candle you sell and choose the
category name in the sales form. The product/services will be listed below it. This can make
finding items faster, especially if you have a lot of them! Create two-sided items in Plus
subscriptions (mapped to both income and expense accounts). Use one item for both purchases
and sales. This method results in a much cleaner and concise product and services list and
allowing for more robust reporting capabilities.
To activate inventory tracking in QuickBooks Online Plus, enable it under Account and Settings 
Sales  Products and Services  Track inventory quantity on hand. QuickBooks Online values
inventory using the First-In-First-Out, or FIFO method. It is important to note all versions of
QuickBooks Desktop use the Average Cost method of inventory valuation, except QuickBooks
Enterprise Solutions with Advanced Inventory, allowing for either average cost or FIFO.
Features of inventory tracking include:
• SKU field, also available on reports

• Attach a picture
• Quantity available can been seen on sales forms
• Adjustments to Inventory, including starting values, date and quantity. And batch adjustments
(adjusting multiple products at one time)
• Physical Inventory Worksheet report
37
Student Guide to QuickBooks Online Seminar Vendors and Expense/Purchase Transactions
Vendors and Expense / Purchase

Transactions
CREATE A VENDOR
Navigate to the Vendor Center (click on Expenses on the left navigation bar and select the Vendors
tab). Click the green New Vendor button at the top right of the screen. Enter the required
information about your vendor: Name, address and other contact information. If tracking billable
time, enter the Billing rate here. With a Plus subscription level, click the box to Track payments for
1099 reporting and store the vendor’s Business ID number.
NEW VENDOR WINDOW
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Vendors can be created on the fly. Create a new vendor during the process of entering a transaction.
To do this, select Add New from the drop-down box in the Payee field of a transaction.
CREATE EXPENSE / PURCHASE TRANSACTIONS

There are seven types of expense/purchase transactions available to use in QuickBooks Online:
 Expense
 Check
 Bill
 Pay Bills
 Purchase Order
 Vendor Credit
 Credit Card Credit
The three main ways to create these transactions are to:
 Use Quick Create in the top navigation bar

 Open the Vendor Center selecting one of the Action types available in the far-right column
of each vendor’s listing
 Open the Vendor Center. Open a vendor profile. Select the New transaction button.
HOW TO CREATE A TRANSACTION USING THE VENDOR CENTER
39
HOW TO CREATE A TRANSACTION FROM WITHIN A VENDOR'S PROFILE
When creating an Expense, Check or Bill transaction follow these steps:
1. Select a Payee (Vendor) if one has not pre-filled for you.
2. Select the appropriate Account that the transaction is affecting, typically a checking or credit
card account.
3. Enter the appropriate Date for the transaction.

 The default date is the last date used on the previous transaction entered
 If entering an expense transaction, use the date of the expense from your checking or credit
card account statement
 If you are entering a check transaction, use the date written on the check
 If you are entering a bill, use the date of the vendor bill. Bill transactions also have fields for
entering Terms and Due Dates
4. Enter a Reference number for the transaction if appropriate (i.e., check number or vendor
invoice number)
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5. If you set up and use product/service items within your QuickBooks Online file, use the Item
Details section (i.e., the lower section) of the transaction screen to record the remaining details:
 Product/Service item (required)
 Description (optional)
 Quantity (optional)
 Rate (optional)
 Amount (required)
 Billable (if activated and appropriate)
 Tax (if you plan to charge sales tax when billing this back to a customer)
 Customer (if using the Billable field)
6. If you are not using a Product/Service item to record the transaction, use the Account Details
section (i.e., the top section) to record the remaining details:
 Account (required)
 Amount (optional)
 Billable (if activated and appropriate)
 Tax (if you plan to charge sales tax when billing this back to a customer)
 Customer (if using the Billable field)
ENTER AN EXPENSE TRANSACTION
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PAY BILLS
If you create a bill transaction, you must eventually relieve that Bill by using a Pay Bills transaction.
Here’s the Bill Payment screen for a bill previously created:
PAY A BILL
The most important thing to remember about bills is if you create one, you must record a Pay Bill
transaction to record the payment of that bill. Do not use a check or expense transaction to record
payment of a bill entered into QuickBooks Online. If you do, accounts payable is overstated on your
balance sheet and expenses are too high on your income statement.
The three ways to pay a bill are to:
• Use Quick Create in the top navigation bar and select Pay Bills
• Open the Vendor Center selecting the Make Payment option available in the far-right column of
each vendor’s listing
• Open the Vendor Center. Open a vendor profile. Locate an open (unpaid) bill. Select the Make
Payment option available in the far-right column.
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PURCHASE ORDERS
To activate the Purchase Order transaction in a QuickBooks Online Plus file, go to the gear icon 
Account and Settings  Expenses  Use purchase orders.
Purchase orders are only created if a vendor asks you to submit a purchase order or if you want to
keep track of orders placed billed to you on a future date.
The three ways to create a purchase order are to:
• Use Quick Create in the top navigation bar

• Open the Vendor Center and select the Create Purchase Order option available in the far-right
column of each vendor’s listing
• Open the Vendor Center. Open a vendor profile. Select the Create Purchase Order option
available in the far-right column
CREATE A PURCHASE ORDER FROM WITHIN A VENDOR'S PROFILE
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Like Expense, Check and Bill transactions, choose between using the Account details or Item details
sections to record the transaction.
CREATE A PURCHASE ORDER
Creating a purchase order does not create or post an accounting transaction to your books. Once
products/services on the purchase order are received by your company (or you receive the bill
related to the purchase order from the vendor) a transaction has now taken place. Open the
vendor’s profile. Locate the open purchase order. Use the Action column to Copy to Bill. This opens
a Bill transaction screen with the details from the Purchase Order populated for you. Now the
transaction posts to your books.
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CONVERT A PURCHASE ORDER TO A BILL
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VENDOR CREDIT AND CREDIT CARD CREDITS

Use a Vendor Credit to record refunds/credits received from vendors.
The two ways to create a vendor credit are to:
• Use Quick Create in the top navigation bar

• Open the Vendor Center. Open a vendor profile. Select the Vendor Credit option available in
the far-right column.
After recording a credit, apply it to a bill to “use” the credit. Open the bill to apply the credit. Click
on the Make Payment in the top right corner. In paying the bill, select the credit you wish to apply
to the bill. The amount due for the bill decreases by the amount of the applied credit.
APPLY A VENDOR CREDIT TO AN OPEN BILL
• Use a Credit Card Credit to record returns/credits processed per your credit card statement
• To create a Credit Card Credit, use Quick Create in the top navigation bar
For both types of credit transactions (Vendor Credits and Credit Card Credits), choose between the
Account details or the Item details sections to record the credit.
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SEARCH TRANSACTIONS
In the Vendor Center, click on the Search Transactions icon in the top navigation to display a list of
recent transactions related to vendors. Click on one of the transactions in the list to open the
transaction screen.
CLICKING SEARCH TRANSACTIONS IN VENDOR CENTER
47
Student Guide to QuickBooks Online Seminar Time Tracking for Employees and Subcontractors
Time Tracking for Employees

and Subcontractors
Time can be tracked for employees and subcontractors (set up as vendors) within QuickBooks
Online. Tracked time can be used to invoice customers, run payroll and pay subcontractors.
There are two types of time tracking forms employees and subcontractors use: Single Time Activity
and Weekly Timesheet. Both forms are available using the Quick Create button on the top
navigation bar.
When tracking time, the user must enter a Name (Employee or Vendor), Date, Service and Time at a
minimum.
• The description box will pre-populate once a Service is selected. The user can override this
description or add additional description details.
• Ifthetracking billable time is desired, the user enters the appropriate Customer Name and checks
Billable box
• form
Time can be entered as a figure, or the Enter Start and End Times box can be checked altering the
screen displaying start and end time boxes as well as a box to record time spent on break
SINGLE TIME ACTIVITY SCREEN
48
Student Guide to QuickBooks Online Seminar Time Tracking for Employees and Subcontractors
The Weekly Timesheet works the same way as the Single Time Activity form. It allows a user to enter
time for multiple days, services and/or customers. The user can change the week by using the drop-
down box next to the Name field.
WEEKLY TIMESHEET SCREEN
49
Student Guide to QuickBooks Online Seminar Customers and Sales Transactions
Customers and Sales Transactions
CREATE CUSTOMERS
Click on Sales on the left navigation bar, then navigate to the Customers tab to open the Customer
Center.
To create a new customer, click the New Customer button at the top right of the screen. On the next
screen, enter information about your customer including name, address and other contact
information.
It is a good idea to enter as much information as you can when initially setting up a customer to fully
utilize the power of the QuickBooks Online database when creating reports and working with your
list data. It may save time up front to skip fields, but you may regret it later when your lists aren’t
complete!
There are five tabs at the bottom left of the screen:
• Address – Populate the customer’s billing and shipping addresses

• info
Notes – Enter notes about your customer, such as product specifications or shipping account
• that
Tax info – If you must collect sales tax on certain transactions, set the default sales tax code for
customer and store an exempt customers tax resale number
• information
Payment and billing – Enter preferred payment, delivery methods and payment terms. This
is used as default for this customer when creating their sales transactions.
• signed
Attachments – Attach documents relating to your customer. Perhaps an engagement letter, a
contract or a lease
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Once you have completed all the fields for your customer, click the Save button. Your customer is
added.
CREATE A NEW CUSTOMER
Customers can also be created on the fly. Create a new customer when entering a sales transaction.
To do this, select Add New from the drop-down box in the Customer Name field of a sales
transaction.
Create sub-customers by clicking the Is sub-customer box and selecting a Parent customer.
Indicate whether to bill the sub-customer directly or bill it with the Parent customer.
Using sub-customers is how job costing is facilitated within QuickBooks Online.
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CREATE SALES TRANSACTIONS

There are eight types of sales transactions available to use in QuickBooks Online:
• Invoice
• Receive Payment (against an Invoice)
• Estimate
• Credit Memo
• Sales Receipt
• Refund Receipt
• Delayed Credit
• Delayed Charge
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The three main ways to create these transactions are to:
• Use Quick Create in the top right navigation bar
QUICK CREATE BUTTON
• Open the Customer Center selecting one of the Actions available in the far-right column of
each customer’s listing
CREATE A SALES TRANSACTION FROM THE CUSTOMER CENTER
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• Open the Customer Center. Open a customer profile. Select the New transaction button.
CREATE A SALE TRANSACTION FROM WITHIN A CUSTOMER'S PROFILE
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INVOICES
Invoices are used when selling a product/service and are paid later for the sale. To creating an
Invoice, follow these steps:
1. Select a customer if one has not pre-filled for you.
2. Enter an email address for the customer. This step is only necessary when emailing the invoice
to the customer. You can also include a carbon copy (cc) or blind copy (bcc) when you send an
invoice email.
3. Enter the appropriate Invoice Date, Due Date and Terms for the transaction (if you have
completed the Terms section in the customer’s profile, the Terms and Due Date will pre-fill for
you).
4. Select the appropriate Product/Service items within your QuickBooks Online file. Record the
remaining details in the fields provided:
 Rate (optional)
 Tax (if the product/service you have selected is subject to sales tax); be sure to select the
appropriate Sales Tax Rate using the drop-down box below the Taxable subtotal
 Discount (apply if appropriate)
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5. Select Save, Save and send (this emails the invoice to the customer), Save and New (if you plan
to create additional invoices) or Save and Close.
HOW TO CREATE AN INVOICE
56
RECEIVE PAYMENT
Once you have received the money for an outstanding invoice, apply the money to the open invoice.
This closes the invoice in QuickBooks Online.
If you don’t Receive Payment against an invoice and instead record a Deposit or Sales Receipt
transaction, accounts receivable (A/R) is overstated on the Balance Sheet. Revenue is too high on
your income statement. You may pay more in income taxes!
Once you populate the Customer field on a Receive Payment transaction, a list of all open invoices
appears on the Receive Payment screen. To complete the Receive Payment transaction:
1. Enter the amount of payment received into the Amount Received field.
2. Make sure the correct date is pre-filled in the Payment Date field.
3. In the Deposit to field, select Undeposited Funds if this payment along with other payments
received is deposited to the bank. Select the appropriate bank account if this payment is the only
payment going to the bank. (This is a “sticky” field. Be sure to check it each time if changing
where the money is deposited.)
4. Click on the invoice(s) the payment is paying.
5. Press Save and new or Save and close.
HOW TO RECEIVE PAYMENT AGAINST AN INVOICE
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SALES RECEIPTS
Sales Receipts are used when selling a product/service to a customer and you’ve received payment
at the same time. A Sales Receipt combines an Invoice and Receive Payment transaction into a single
sales event. There is no Accounts Receivable. When creating a Sales Receipt, follow these steps:
1. Select a customer if one is not pre-filled for you.
2. Enter an email address for the customer if emailing the Sales Receipt to the customer.
3. Enter the appropriate Sales Receipt date and Payment method (if desired).
4. In the Deposit to field, select Undeposited Funds if depositing this payment along with other
payments. Select the appropriate bank account if this is the only payment in your deposit. This is
a “sticky” field. Check to make sure you are depositing the money directly to the bank or to
undeposited funds if you change it.
5. Select the appropriate product/service items within your QuickBooks Online file. Record the
remaining details in the fields provided:
 Rate (optional)
 Tax (if the product/service you have selected is subject to sales tax; also, be sure to select the
appropriate Sales Tax Rate using the drop-down box below the Taxable subtotal
 Discount (apply if appropriate)
6. Select Save, Save and send (this emails the Sales Receipt to the customer), Save and new (to
create additional sales receipts) or Save and close.
7. Print a packing slip for a Sales Receipt. Select Print or Preview choosing Print packing slip.
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HOW TO CREATE A SALES RECEIPT
59
CREDIT MEMOS AND REFUND RECEIPTS

Use a Credit Memo to record credits given to customers. Credit Memos reduce your customer’s
balance due on an existing or future invoice.
Use Refund Receipts to record refunds paid to customers.
When creating a Credit Memo or Refund Receipt:
1. Select the appropriate Product/Service being refunded or giving credit for.
2. Use an appropriate Date for the Credit Memo or Refund Receipt (sometimes the default date
that prefills for you isn’t the one to use).
3. Record the Description, Quantity, Rate, Amount, and Tax fields as appropriate.
4. Decide to Save and Close, Save and new, or Save and send the Credit Memo or Refund
Receipt to the customer. This notifies the customer a Credit Memo or Refund Receipt has been
created.
CREATE A CREDIT MEMO
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After recording a Credit Memo, QuickBooks Online automatically applies it to the oldest balance
due for that customer (if the Company Settings are such that credits are automatically applied). If you
don’t want the credit memo to be applied in this manner, you’ll have to:
1. Navigate to the customer’s profile.
2. Open the Receive Payment transaction where the Credit Memo was automatically applied. You
can also get to this by opening the Credit Memo and clicking on the blue Payment link in the
upper right-hand corner of the Credit Memo screen under the word Paid.
3. Uncheck the box next to the Credit Memo line at the bottom of the screen.
4. Save the updated Receive Payment transaction.
5. Navigate back to the customer’s profile.
6. Open the invoice to use the Credit Memo.
7. Choose the action to Receive Payment against the invoice.
8. Click the Credit Memo line at the bottom of the sales transaction applying the credit.
APPLY THE CREDIT MEMO TO AN OPEN INVOICE
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DELAYED CHARGES AND DELAYED CREDITS

Delayed Charge creates a billable charge for a customer to be added to an invoice later. A Delayed
Charge is a reminder to create an invoice (i.e., creating a Delayed Charge doesn’t actually create an
accounting transaction in QuickBooks Online — it is non-posting). Keep track of services provided to
customers to remember to invoice them later.
Delayed Credits are also non-posting. A Delayed Credit can be created if expecting returns or
credits from Customers. Once the return is received from the customer, the Delayed Credit can be
converted to a Credit Memo or included as a line on an Invoice.
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USE THE DRAWER TO BRING IN BILLABLE TIME AND COSTS

If billable time and costs were entered for a customer but not yet added to an invoice, these unbilled
time and costs appear on the right-hand side of the invoice screen once you type in the customer’s
name field. The appearance of these unbilled charges on the right-hand side of the invoice screen is
called the Drawer.
Simply click on the Add button to add the unbilled charge to the invoice. To make changes to the
unbilled charge or confirm adding it to the invoice being created, select Open. Select Add all to
include several unbilled charges adding them all.
USE THE DRAWER TO ADD BILLABLE EXPENSES TO INVOICES
Specifically create invoices for billable time and costs. Go to Sales on the left navigation menu and
click on the portion of the Money bar called Unbilled Activity. A list of customers with unbilled time
and costs will display. Click on Create invoice in the Action column to create an invoice.
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DEPOSITS
When you send Sales Receipt and/or Receive Payment transactions to Undeposited Funds, they sit in
this account until you create a Deposit transaction. To create a Deposit transaction, use the Quick
Create button and select Bank Deposit.
HOW TO CREATE A DEPOSIT
64
When creating a deposit be certain you select the correct bank account at the top of the Deposit
transaction screen. Then complete the Deposit transaction:
1. Populate the Date field with the date you make the deposit.
2. Checkmark the Payments being included in the deposit from the list provided.
3. Add any other deposit items on the Add New Deposits lines below the list of payments. Be
careful when entering deposit items on the Add New Deposits line. Do not enter sales
transactions here. You will diminish the quality of the reports that use Products/Services. In
addition, transactions entered here won’t reflect in the Sales Tax Center.
4. Confirm that the total amount of the deposit equals the amount you took/plan to take to the
bank, then Save the Deposit.
HOW TO CREATE A DEPOSIT
65
STATEMENTS
Simply put, a statement is the status of a customer's account at a point in time.
Each line item on a statement represents sales transactions, credits, and payments for the statement
time period. A statement does not offer as much detail about each individual sales transaction. The
detail is on the invoice or sales receipt. Statements can be sent out on a regular basis letting your
customers know the activity on their account and if they still owe money.
You can create a Balance Forward, Open Item or Transaction Statement in QuickBooks Online.
1. Go to the Customer Center by clicking on Sales then select the Customer tab on the left-hand
navigation.
2. Scroll to find the customer(s) for whom you wish to create a statement. Check the box next to
their name(s).
3. Click the Batch Actions drop-down, then click Create statements.
4. Choose Balance Forward, Open Item or Transaction Statement. Select the Date(s) as indicated.
SELECT OPTIONS FOR STATEMENT CREATION
66
5. Use the Print or Preview button in the middle of the bottom navigation panel making sure the
statements are generated the way you want. If the statements don’t look right, try using one of
the other two statement types or adjusting the date range.
6. Click Save and send to email the statements to the customers.
7. The next screen displays an image of the statement being sent to the customer(s) along with the
email. Edit the email language before pressing the Send button to customize it.
EDIT THE EMAIL SENT WITH THE STATEMENT
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ESTIMATES
Create an estimate to give your customer a quote, bid or proposal for work you plan to do. Estimates
are non-posting transactions and will not affect your books.
The Estimate form is completed in the same manner as an invoice. In fact, it looks very much like an
invoice. Its purpose is to begin negotiations with your customer — not to record a sale.
Later, once the work is done and you're ready to invoice your customer, convert the estimate into an
invoice by opening the customer’s profile in the Customer Center. Select Create invoice in the
Action column next to the estimate.
If the work included on an estimate does not end up happening, change the status of the estimate.
There are four statuses available for estimates:
• Pending (this is the status automatically assigned to an estimate when you create it)
• Accepted
• Closed (this is the status that is automatically assigned to an estimate after it has been converted
to an invoice)
• Rejected
UPDATE THE STATUS OF AN ESTIMATE
68
Student Guide to QuickBooks Online Seminar Payroll
Payroll
There are two integrated payroll options for QuickBooks Online:
• QuickBooks Online Payroll

• QuickBooks Online Full Service Payroll
With either option:
• You run payroll inside QuickBooks Online

• Ifpaychecks
you have a QuickBooks Online Plus subscription you can use timesheet data to create
• You can choose to pay employees using direct deposit or by printing a check
The difference between the two is the how tax payments and filings are handled.
QuickBooks Online Full Service Payroll is a complete payroll service. Intuit calculates paychecks,
makes all payroll deposits, and files payroll tax returns on your behalf. The annual W-2s are also
mailed directly to the employees for you. Intuit handles any tax notices. Intuit assumes responsibility
for accuracy and timely deposits.
QuickBooks Online Payroll calculates paychecks. However, you are responsible for making sure all
required tax deposits are made timely. You prepare payroll tax returns within QuickBooks Online
Payroll. You must review and submit them on time. Intuit does not handle any tax notices assuming
no responsibility. Intuit does send you reminder emails when your payroll, payroll tax deposits and
payroll tax forms are coming due.
69
To sign up for QuickBooks Online Payroll or QuickBooks Online Full Service Payroll, click on the
Workers tab on the left navigation pane. Click Get Started. Choose which option you prefer:
• I want to do payroll myself – This is the first step in signing up for QuickBooks Online Payroll
• Service
I want payroll done for me – This is the first step in signing up for QuickBooks Online Full
Payroll
You need the following information to complete the setup:
• Company information – Legal name and bank routing and account numbers
• Compensation
deductions
and benefits types for each employee – Salary, hourly, retirement, other
• Employee information – Completed W-4s, pay rates, deductions, benefit info

• Direct deposit information – Employees’ bank account and routing numbers
• Tax information – Company FEIN, state agency ID numbers, rate information, required filing
frequency, EFTPS enrollment, plus any other tax information related to the states your employees
live and/or work in
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SET UP AND RUN P AYROLL – QUICKBOOKS ONLINE PAYROLL

Once all the required information is gathered, Setup can begin. Open the Employee Center. Click
on Workers in the left navigation pane. Click the Get Started button launching the Setup Wizard.
This walks you through the full setup of QuickBooks Online Payroll.
Alternatively, start the Setup process by clicking on Add Employee and entering the employee
name. To finish setting up the employee:
1. Enter W-4 information. If your state requires additional info, enter it here.
2. Enter a pay schedule. Determine the pay week ending date and check date. You can set the new
payroll schedule as a default here, too.
3. Enter the pay rate: hourly, salary or commission only.
4. Enter any deductions. Examples of deductions include retirement or health insurance

contributions the employee choses to deduct from their paycheck.
5. Determine payment method. Choose from paper check or direct deposit.
Repeat that process setting up each employee.
The next step sets up payroll tax settings. Click on Taxes in the left navigation pane then select the
Payroll Tax tab. Click the green Continue button.
NAVIGATE TO THE PAYROLL TAX CENTER
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Enter your company information on the business details screen, including:
• Filing name and address (legal name and address on file with the tax agencies)
• Payroll start date (this determines the first quarter of filing payroll tax returns)
• First hire date (did you hire your first employee within the last six months?)
• compensation
Do you have workers’ compensation insurance? Intuit offers competitive pay-as-you-go workers’
insurance. Learn about this by clicking on the link. Click Continue verifying your
settings before saving.
The next screen is the federal and state tax details screen. Enter the company FEIN, state Employer
Numbers and required tax Deposit Schedule. You may see questions related to the state
requirements for your filing state(s). When you have completed entry on this screen, click Save.
TAX SETUP OVERVIEW
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On the E-pay and E-file Setup screen, set up your company banking information. Click Done to
complete your setup. You are brought to the Payroll Tax Center. Edit your company and tax settings,
make a tax payment, and view your tax forms here. There are also links here to the Employee Setup
screen.
To change the default account mapping of your payroll items, click Edit your tax setup 
Preferences  Accounting Preferences. Click Customize to set up different wage and payroll tax
items for each type of earnings and tax. You can map payroll items to different accounts or assign
different expense accounts to different groups of employees.
RUN PAYROLL IN Q UICKBOOKS ONLINE PAYROLL

To run a payroll in QuickBooks Online Payroll, click on the Workers tab in the left navigation pane.
Then click Run Payroll.
START THE RUN PAYROLL PROCESS
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Verify the dates and checking account to be used. Enter the employee hours, then Preview payroll.
If using timesheets in a QuickBooks Online Plus subscription, the timesheet data entered populates
the hours displayed here. If the payroll looks correct, click Submit payroll. To edit a check, click on
the pencil icon at the far right re-opening the paycheck screen. Print your paychecks or paystubs on
the next screen. When done, click Submit payroll.
ENTER EMPLOYEE PAY DETAILS
REVIEW PAYROLL
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PAYROLL COMPLETION SCREEN
75
SET UP AND RUN P AYROLL – QUICKBOOKS ONLINE FULL SERVICE PAYROLL

Once signed up for payroll, complete the setup process. Setup for QuickBooks Online Full Service
Payroll is completed by you and Intuit. You set up the employees inside QuickBooks Online and
provide forms and other information to Intuit — the Form 8655 Reporting Agent Authorization,
employee W-4s, and any applicable state forms. Intuit assists you in the setup of payroll items such
as taxes and employee deductions and employer contributions. Intuit also handles the conversion
from another third-party payroll provider.
After setup is complete, enter hours for each employee and create the paychecks. This must be
done at least two business days prior to the paycheck date. Once the payroll is created and
submitted, print checks and print or email paystubs (for employees paid via direct deposit). Intuit
makes the tax payments on your behalf and files all necessary tax forms.
Payroll Reports
Payroll reports can be found in the Report Center, which is accessed by clicking on Reports on the
left navigation pane. Three common payroll reports that you can use to review payroll are:
• Payroll Summary Report – Shows information about a single payroll or date range. To change
the dates displayed on the report, click on Date Range. Choose from many options such as last
month, this week or by tax filing quarter. You can filter by employees. To share, print or export
your report to Excel, click the drop-down arrow next to the Share button.
• Payroll Details Report – Shows a breakdown of the employee and employer share of taxes plus
any deductions from the employees’ gross wages. Change the date range and filter by
employees here, too.
• authority.
Payroll Tax Liability – Shows the amount of taxes withheld, paid and owed to each taxing
Filter this report by Date Range.
76
Student Guide to QuickBooks Online Seminar Bank and Credit Card Accounts
Bank and Credit Card Accounts
BANK FEEDS
The Bank Feed in QuickBooks Online is one of the most dynamic features of the program. It links
your online banking accounts and feeds the transactions directly into the Banking Center. When the
transactions are pulled in, they are non-posting until you match them to previously-recorded
transactions or use them to add new transactions to your registers. This process simplifies data entry.
It really helps businesses get a handle on their balances in real-time!
When using Bank Feeds to enter your transactions, your accounts become self-reconciling. Because
each transaction is matched to the bank as they are entered, they are already marked cleared in the
reconciliation screen. A matched or created transaction from a Bank Feed has the letter C next to it
in the register. A transaction marked cleared after being reconciled will have the letter R next to it.
Over 15,000 financial institutions link to QuickBooks Online. If a financial institution does not
participate, you can still upload bank feeds to QuickBooks Online. Export the form at the banking
website to .CSV, .QFX, .QBO or .OFX formats. If you are unable to export your banking information
to any of these formats, there is at least one app available that can convert a .PDF statement to a
.QBO banking format.
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When first opening the Banking Center (accessed by clicking Banking), you will be prompted to
connect an account. After the first account is added, add another account by clicking on Add
account inside the Banking Center. Choose the name of the bank from the list provided or enter the
bank’s login website address. Enter the Online ID and Passcode used to sign into your bank’s online
banking page. QuickBooks displays the accounts included under the login ID of the bank.
ADD AN ACCOUNT FOR BANK FEEDS
78
Choose the type of account. Click Connect. If connecting to an existing account already set up in
QuickBooks Online, choose which account to link the bank feed.
TIP: By default, QuickBooks Online will import 90 days of transactions during your first
import, but you can choose to change the date range that you want to bring into QuickBooks
Online by clicking on Need to change the date range? You may want to do this if you have
already reconciled the account for a more current period or if the starting date of the
QuickBooks company is less than 90 days.
Once the transactions have been imported, the account and its transactions are displayed in the
Banking Center.
THE BANKING CENTER
79
To upload banking transactions exported from your bank using a supported file type (.CSV, .QFX,
.QBO or OFX formats), follow these steps:
1. Click on the File upload button from the Banking Center.
2. Click Browse to locate the file to upload.
3. Choose the QuickBooks account to link. Then Next (add a new account here).
4. Map the fields in your upload file to the fields in QuickBooks Online.
5. Choose File Amount column formats (single or double column). Click Next.
6. Review your data to make sure it looks the way you expected. Click Next.
7. Click Yes to import your data.
TIP: If your .csv import file has headers, click First row in .csv file is header row. Your
headers appear in the drop-down menu. This makes mapping a whole lot easier!
A notification indicates your transactions were imported. Start working with your data in the Banking
Center.
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WORK WITH THE DATA IN THE BANK FEEDS

Now that you have imported transactions, start working with them in the Banking Center. Here is a
tour of the Banking Center:
• The top section of the Banking Center shows the accounts enabled to use Bank Feeds. If the
account is linked to your online banking account, the top blue portion of the account box will
show the bank balance as of the date of the last sync. If it is not linked, it will show $0.00 (note
that it will also show zero if the balance per the bank is, in fact, zero).
• The bottom portion of the account box displays the current balance in the QuickBooks Online
register and the number of transactions displayed in the New Transactions tab below
• The buttons at the top right of the Banking Center are action buttons you can use to add a new
account, begin an upload, or update a linked account
Remember that when transactions are imported from a Bank Feed, they are non-posting
transactions. Transactions in this list are not added to the register until you take action. Bank Feed
transactions are organized nicely into three tabs:
• For Review – Displays unposted transactions from the Bank Feed

• IntheQuickBooks
register
– Displays Bank Feed transactions that have been matched or added to
• Excluded
the user
– Displays transactions that have been removed from the New Transactions tab by
TABS USED IN BANKING CENTER
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Begin your Bank Feed workflow in the New Transactions tab. Transactions are listed under two
additional tab headings:
• All
• Recognized
If QuickBooks recognizes a transaction already recorded in the register, a green 1 record found tag
is displayed next to the transaction. It is added to the Recognized tab. See a white 2 records found
tag next to a transaction? This indicates QuickBooks Online found multiple matches. Click to select
the correct match or add a new transaction.
QuickBooks also recognizes common vendor names. Suggestions are made selecting the correct
general ledger account. If you accept the suggested account, QuickBooks will change the account
for all transactions of that same name and the color of the text will be changed green.
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There is a little gear icon to the top right of the transaction list in the Banking Center. Use this
gear icon to add or remove the columns displayed on the Bank Feed. Change the number of
transactions included on each page. Columns you can add are:
• Check no. – Useful when you add checks directly from the bank feed
• Payee
• Editable date field – If you are using bank feeds to enter transactions initiated in a different
period you will need to enable this column
• Copy bank detail to memo – Retains a record of the bank text in the transaction. This is essential
if you forget to add a name to the Payee field.
• transaction
Remember category selection – Retains the category in the transaction should a similar
occur again
OPTIONS UNDER LITTLE GEAR ICON IN BANKING CENTER
TIP: You can sort transactions by a column’s contents by clicking on the column name.
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To add a new transaction to the register from the Bank Feed, populate the fields that display in the
expanded window when you click on the transaction:
• Payee
• Category (General Ledger G/L account)
• Description
• If needed, mark as Billable and assign to a Customer.
• Ifappropriate
needed, split the transaction between multiple categories. Click the Split button. Enter the
details into the pop-up window. Click Save and add.
ADD A TRANSACTION FROM THE BANK FEED
To match a transaction to the register from the Bank Feed:
• IftheyouIn agree with the green or white record found, just click Match. The transaction is moved to
QuickBooks tab and posted to the appropriate account.
• Ifofyou don’t agree with the white record found, click on the gray Find other records button. A list
other matching options will display. Select the correct match. Click Match.
• IftoQuickBooks doesn’t recognize a transaction already recorded in the register, manually match it
the transaction by clicking on the transaction line, then click the match option above the
record information. A list of possible matches is displayed in the Match transactions pop up
screen. Place a checkmark next to the appropriate matching transaction(s). Click Save. If the
Bank Feed transaction is made up of multiple transactions in the register, check multiple lines in
this screen to resolve the difference in amounts.
• You can also match Bank Feed transactions to bills, open invoices, sales receipts and customer
payments. If there are open items in any of these categories, they will be displayed in the Match
transactions pop up screen. You can match multiple transactions to the Bank Feed. You can
group multiple customer payments or sales receipts into a single deposit and multiple bills into a
single bill payment.
84
TROUBLESHOOT BANK FEED TRANSACTIONS

Sometimes during your workflow, a transaction has already been matched to the wrong transaction
in the register. This happens for several reasons. The register transactions are of the same amount
and/or fall within the same date range. To fix this type of error:
1. Click on the In QuickBooks tab.
2. Find the transaction incorrectly matched.
3. Click Undo under the Action column on the far right.
UNDO FUNCTION WITHIN THE BANKING CENTER
This returns the Bank Feed transaction to the New Transactions tab. Now match it to the correct
transaction.
Another issue encountered occurs when a Bank Feed transaction is imported and the matching
transaction has already been reconciled using the Reconcile tool in QuickBooks. In this case, the
transaction can’t be matched. Just exclude the transaction or it will remain the in the workflow
indefinitely. To exclude the transaction:
1. Check the box next to the transaction in the New Transaction list.
2. Click Batch actions  Exclude Selected.
This moves the transaction to the Excluded tab. It remains there until permanently deleted from your
workflow. If you exclude a transaction by mistake, just click on the Excluded tab, Select Undo under
the Action column. This moves the transaction back to the New Transactions list. Now match it
properly or add it to the register.
85
A red error message in the Banking Center indicates QuickBooks was unable to connect to the
online banking account. If this occurs, it usually means your online banking credentials have been
changed. Update them in QuickBooks Online. To update the online banking credentials:
1. Click the pencil icon at the top right of the blue account box.
2. Click Edit sign-in info.
3. Enter your updated online banking login credentials.
4. Click Update sign-in info.
UPDATE ONLINE BANKING CREDENTIALS
What happens if you accidentally import a Bank Feed twice and create duplicate entries?
• easily
Duplicates in New Transaction List – If the duplicates are in the New Transactions list, fix this
by selecting the duplicate transactions (i.e., place a checkmark next to them), clicking
Batch actions  Exclude Selected
• the
Duplicates already added to the Register – If the duplicate transactions are already added to
register, click the In QuickBooks tab  select the duplicate transactions  Batch Actions 
Undo. Once the duplicates have been moved to the New Transactions list, select them again.
Click Batch actions to exclude them.
If you can’t find a matching transaction you know is recorded in the Register — perhaps because a
vendor held a check for more than 90 days or the date of the transaction was entered incorrectly in
the register — try expanding the date range in the Match transactions screen. Simply change the
date range appearing. QuickBooks will show transactions for the dates specified. Select the
matching transaction and click Save. (Alternately, if you know the matching transaction is recorded
properly in the register, you can simply Exclude the transaction in the New Transactions list you are
having trouble matching.)
86
BANK RULES IN BANK FEEDS

You can further automate data entry via Bank Feeds using Bank Rules, reducing the time to code and
record transactions.
To create a Bank Rule:
1. Click on the downward arrow next to the Update button. Then Manage rules.
2. Click on the green New rule button.
3. Give your rule a name. Choose whether the rule applies to Money in or Money out.
4. Choose whether the rule applies to all bank accounts or only specific ones.
5. Set the criteria for the rule. Add multiple criteria. Use all or any to refine or expand your
selections.
6. Set the type of transaction to create with the rule. Add the details of the transactions, such as
Payee and Categories. Click Save. Code class and location here if enabled in a Plus subscription
company.
ADD A BANK RULE
87
QuickBooks uses the criteria entered in your Bank Rules to pre-fill your bank feed transactions with
the required information.
All your previously created Bank Rules are listed in the Rules list. Edit, copy and modify rules to
create new rules. Delete rules by clicking on the buttons under the Actions column. Export bank
rules and import them into another QuickBooks Online company.
Bank rules can also be added directly from the bank feed when re-categorizing a transaction.
BANK RULE FROM BANK FEED
88
USE BATCH ACTIONS IN THE BANK FEEDS

The Batch Actions feature is real time saver. You already know you can use it to remove duplicate
transactions from your workflow. Did you know that you can also code and add multiple transactions
at the same time? To do this:
1. Select the transactions you want to code.
2. Click the Batch actions drop down arrow  Modify Selected.
3. Enter the Payee and Category. Click Apply. All the selected transactions are coded to the payee
and category.
4. Click Batch Actions again  Accept Selected.
USE BATCH ACTIONS IN THE BANK FEEDS
89
RECONCILE BANK, CREDIT CARD AND OTHER ACCOUNTS

Although the Bank Feeds in QuickBooks Online matches entries to the bank, it is a best practice to
reconcile the accounts monthly using the Reconcile feature. The reconciliation process helps find
errors and omissions between QuickBooks and the bank. It also changes the reconcile tag on
transactions from C to R giving you another way to filter reports and helps troubleshoot issues with
your Bank Feeds.
To open the Reconcile screen in QuickBooks Online:
1. Click on the gear icon Reconcile under the Tools menu.
LOCATE THE RECONCILIATION TOOL
2. Choose the account to reconcile from the drop-down menu.
3. Enter the Statement Ending Balance and the Statement Ending Date from the bank statement.
Click Start reconciling.
90
START THE RECONCILIATION PROCESS FOR AN ACCOUNT
91
The Reconcile screen in QuickBooks offers many options to make the reconciliation process
faster and easier to work through. You will first see that you have the option to reconcile all
transactions, by payment, or deposits only.
 Checks and Payments under the Payments tab

 Deposits and Other Credits under the Deposits tab
 Both Payments and Deposits under the All tab
RECONCILE AN ACCOUNT
The reconciliation summary box is found at the top of the page and can be hidden by clicking
the up arrow on the right hand side.
92
The filter option allows you to find transactions and filter transactions by cleared status,
transaction type and payee. You can also filter by transaction dates. Bank Feed transactions are
automatically marked cleared when added or matched to the register. You may also sort by the
column headers. There is a column called Cleared Date and this allows you to see the date the
transaction cleared the bank and identify if it was cleared after your statement period (even if the
transaction is dated in your statement period).
FILTER BOX ON RECONCILIATION SCREEN
4. To mark a transaction as cleared, click the checkbox next to the transaction. As you clear
transactions, QuickBooks tallies the cleared debits and credits in the summary box displaying the
difference between your records and the bank.
SUMMARY BOX ON RECONCILIATION SCREEN
5. Once verified and checked all the cleared transactions in QuickBooks, the amount in the
Difference field is zero. When finished (i.e., when the Difference field displays zero), click Finish
Now. This will close the screen.
You can always click Save for later to save your progress and complete your reconciliation later.
93
Here are some common roadblocks when reconciling an account in QuickBooks Online:
• recorded
A Transaction on the Bank Statement is not in QuickBooks – To add a transaction not
in QuickBooks but appearing on the bank statement, click the Quick Create button to
open the appropriate transaction screen. Record the transaction. Then go back to the Reconcile
screen. Mark the new transaction as cleared. You can also go to the Banking Center and classify
your transaction if it has not been yet recorded.
• Discrepancies: you made the error – If you find a discrepancy in one of your entries, click on the
transaction from the Reconcile screen to edit it. Save and close the transaction. Resume the
reconciliation process.
• Discrepancies: bank made the error – If the bank made an error, record a new transaction
adjusting your balance. After you resolve the error with your bank, reverse the transaction. Mark
the reversing entry cleared during the reconciliation of the period where correction appears on
your statement.
• Printing the Reconciliation Report – To print the reconciliation report, click on the Last
statement ending date link in the Reconcile screen. It is important to note any changes made to
the register after the reconciliation is completed are not included on your reconciliation report.
You may also access other reconciled periods by clicking on the History by account in the
Reconcile screen.
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Student Guide to QuickBooks Online Seminar Extra Information on Transactions
Extra Information on Transactions
ATTACH DOCUMENTS
Attach documents to transactions in QuickBooks Online, whether you are logged in via your browser
or from your mobile device using the Mobile app.
To add a document from within your browser, open the transaction. Either drag the file to the box at
the bottom of the screen or click on the paperclip icon and browse to the file you want to attach.
ATTACHMENT TOOL LOCATED AT THE BOTTOM OF TRANSACTION SCREENS
You can also attach documents using the QuickBooks App for iPhone and Android devices by
downloading it from the Apple Store or Google Play Store. Once the app is installed, login and
create a new transaction or open an existing one. Click the camera icon. Either take a new photo of a
receipt or upload an existing picture.
View all your documents by clicking on Attachments in the gear icon menu.
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Student Guide to QuickBooks Online Seminar Extra Information on Transactions
You can now add attachments to customer and vendor details.
ATTACHMENT TO CUSTOMER DETAIL
SEARCH BOX AND RECENT TRANSACTIONS

The search feature (accessible by clicking on the magnifying glass icon in the top navigation pane)
in QuickBooks Online is very dynamic. Just type what you are looking for: Amount, Name or
Reference number. QuickBooks Online will return all list items and transactions matching the criteria
entered. If you need to filter further, the Advanced search window opens when QuickBooks Online
displays the results of your search. You can add filters.
SEARCH BOX ACCESSED USING MAGNIFYING GLASS ICON
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Student Guide to QuickBooks Online Seminar Reports
Reports
One of the greatest benefits of using QuickBooks Online to manage a business is the reporting
capability of the program. The setup, recording of financial entries and reconciliation of accounts
results in the ability to create reports that provide:
• Valuable insights into the financial position of a business

• The results of operations for a specific time period
• Statistical information. This could be the best-selling item or gross profit margin
The reports available in QuickBooks Online vary by subscription level:
• QuickBooks Simple Start – Simple Start, the most basic version, allows for basic data entry to
track your money in and money out as well as customer tracking and invoicing. The reports
follow these same features and include over 20 basic financial and customer reports.
• QuickBooks Essentials – Essentials includes more features than Simple Start including vendors
and accounts payable functionality. It includes all the reports included in Simple Start, plus
reports related to accounts payable, products and services — along with the Company Snapshot
and Scorecard. The number of reports included in Essentials is over 40.
• QuickBooks Online Plus – QuickBooks Online Plus includes over 65 reports including the
reports available in the Essentials subscription. It also includes reports related to the full
functionality of QuickBooks Online, including classes and locations, inventory, time tracking, and
budgets — to name a few.
97
NAVIGATE THE REPORT CENTER

To access the Reports Center, click on Reports in the left navigation pane. Reports are organized
into tabs found in the middle of the Reports screen. The tabs you see depends on your subscription
level. You can click on the clear star to add reports to your Favorites. Once the report is part of your
Favorites, it will be filled in green.
• All – The All Reports tab includes reports commonly used in day to day business operations. The
Profit and Loss, Balance Sheet, A/R and A/P Aging Summary reports are found here, along with
Expenses by Vendor Summary and the Company Snapshot.
• Custom Reports – Reports you customize and then save will be listed here. To save a report you
customized to Custom Reports, click Save customization at the top of the report. Add these
reports to a report group and share these reports with other Company users too.
• with
Management Reports – Management reports allows the creation of beautiful report packages
cover pages and custom free-form pages for content (like an executive summary or financial
notes). Include a variety of reports and reporting periods in Management Reports. Use custom
headers and footers. QuickBooks Online has three template reports you can use as a reference
or as a starter creating your own packages. Create, view, and send these reports, as well as
export to Word® and PDF. Save these templates for future use. Read more here:
https://quickbooks.intuit.com/au/resources/product-updates/management-reports-overview/
98
ALL REPORTS TAB
99
BUSINESS OVERVIEW REPORTS (UNDER ALL REPORTS)

This grouping lists reports telling you overall information related to the operations of your business,
such as those reports listed below.
• expenses
Profit & Loss – The Profit and Loss is a summary report showing a summary of income and
by category. Here you see how QuickBooks Online presents subaccounts. Hide
subaccounts and view only the parent totals by clicking on the Collapse button on the report
toolbar.
• your
Balance Sheet – The Balance Sheet shows the balance between assets, liabilities and equity in
company. Put more simply, it lists what you own, what you owe and what you have in your
company. Here you can also see how QuickBooks Online presents subaccounts. Hide
subaccounts and view only the parent totals by clicking on the Collapse button on the report
toolbar.
• Business Snapshot – Includes a visual representation of some of the company’s key financial
indicators: income, expenses, current to prior year comparisons along with customer and vendor
balances. Print each graph by clicking on the printer icon at the top right of each graph.
• category
Profit and Loss Detail – The Profit and Loss Detail report lists the transactions making up a
total for the reporting period
• inStatement of Cash Flows – This shows the Cash generated (or used) by the business and Cash
or out from investments or financing for the reporting period
• Audit Log – Use this report to find transaction or actions taken in QuickBooks Online
• Balance Sheet Summary – This report summarizes what you own (assets), what you owe
(liabilities), and what you’ve invested in your company (equity)
100
MANAGE ACCOUNTS RECEIVABLE REPORTS (UNDER ALL REPORTS)

This grouping lists reports telling you what customers owe you money and provide you with
information regarding the age of your receivables:
• A/R Aging Summary – Gives a listing of your customers along with their open balances
displayed by 30, 60 and 90-day aging columns
• information
Collections Report – Displays overdue invoices by customer along with customer contact
• ofStatement List – Provides a log of statements sent to customers, including the number and date
the statement
• Accounts Receivable Aging Detail

• Customer Balance Summary & Detail
• Invoice List – Shows a chronological list of all your invoices for a selected date rage
MANAGE ACCOUNTS PAYABLE REPORTS (UNDER ALL REPORTS)
This grouping lists reports that tell you how much you owe vendors providing you with information
regarding the how old or the “age” of your payables:
• 60
Accounts Payable Aging Detail – Lists all open bills sorted by their aging: Current, over 30, over
and over 90-days
• Bill Payment List – A list of your bills paid during a specific time period
• Unpaid Bills – Lists your open bills sorted by vendor
• A/P Aging Summary & Detail
• Vendor Balance Summary & Detail
101
OTHER REPORT GROUPS (UNDER ALL REPORTS)

Other report groups are determined by both the subscription level of the QuickBooks Online
company and the features enabled:
• Review Sales and Customers

• Review Expenses and Vendors
• Manage Sales Tax
• Manage Payroll and Employees
• Manage reports for your accountant
CUSTOMIZE REPORTS – LIST, SUMMARY, DETAIL AND SPECIALIZED REPORTS
There are essentially four types of reports in QuickBooks Online:
• Transactions
List Reports – Include information about the lists: Customers, Vendors, Products/Services or
such as Invoices and Bills. Nothing is totaled on these reports. They are just lists.
• Summary,
Summary Reports – Contain summary information listed by name or account: Profit & Loss
Balance Sheet Summary, Sales by Customer Summary or Sales by Product/Service
Summary. These total amounts by account.
• Balance
Detail Reports – Contain transaction detail about a name or account: Profit & Loss Detail,
Sheet Detail and A/P Aging Detail
• types
Specialized Reports – Reports in QuickBooks Online that are not list, summary, or detail. These
of reports combine information from different sources creating the report. Statement of
Cash Flows, Audit Log and Payroll Liability Report are specialized reports.
Customize existing reports by filtering for specific list items or changing the name of a report. Much
of the customization is done directly on the report window. If more customization is necessary,
choose the Customize icon in the upper right of the window for more options. Once a report is
customized click Save customization; it will then be in the Custom Reports folder. From there the
report share or schedule the report to be emailed at set intervals.
102
CUSTOMIZATION OPTIONS ON REPORTS
• General Settings – Include the report dates and number format

• Rows/Columns Settings – Allows the choice of report columns displayed. Click on the column
drop-down in summary reports or by clicking on the Change Columns button in a detail report.
You can also add Sub-columns for Comparison such as Previous Period or % of Income.
• example,
Filter Settings – Use the list drop-downs to filter the data you want to see on the report. For
to run a Profit and Loss report for a particular class, filter the report to show only one
class. Different reports have different lists to filter based the type of report being customized.
• Header/Footer Settings – Change the header or footer text and alignment
103
WORK WITH REPORT GROUPS

Find Grouped reports in the Custom Reports tab in the Report Center. To create a group, click the
dropdown next to Save customization and choose Add new group.
Report Groups are very useful. Export a custom report to PDF or Excel format by clicking on the
drop-down menu next to the Edit button.
Another exciting feature is setting an email schedule for report groups. To set a schedule:
1. Click Edit next to the group name.
2. Check the Set the email schedule toggle. This opens the scheduling box in the Report Group
Settings.
3. Set the schedule by choosing an option in the Repeats dropdown in the Set Recurrence area.
Choose from Daily, Weekly, Monthly or Twice a month. Choose the days and frequency — there
are so many options!
4. Once the schedule is set , enter the recipient email, a subject and note. Click Save.
5. Attach the report as an Excel file. If not attached as an Excel file, each emailed report arrives as an
HTML attachment.
Grouped Reports is an amazing tool to help businesses streamline their processes. By using
scheduled reports, one is reminded to complete tasks such as billing for unbilled time and expenses
by sending them reports at regular intervals.
104
PRINT, EMAIL AND EXPORT REPORTS

To print a report in QuickBooks Online, click the print icon at the top right of the report.
There are browser settings to manipulate when printing and saving reports:
• Choose the orientation: Landscape or Portrait

• Change the Margins making sure the report fits correctly on the page
• Chrome includes URL headers and footers by default. Disable them by unchecking the box.
TIP: When printing wide or long reports, if some of the columns and/or rows in your report
don’t print the way you want them to (i.e., all on one page), try making the margins smaller,
eliminating zero columns in QuickBooks Online, or exporting to Excel to perform additional
formatting. Then print the report from Excel.
To email a report, just click on the email icon. Fill in the required information. Click Send.
TIP: Include your email in the CC: field so you have a copy of the email!
Export reports from QuickBooks Online by clicking on the export icon at the top right of the report
screen and choose Export to Excel. Your other option is to choose Export to PDF.
105
Student Guide to QuickBooks Online Seminar Expanded Functionality in the Office and On the Go
Expanded Functionality in the Office

and On the Go
QUICKBOOKS LABS
QuickBooks Labs in QuickBooks Online allows you to try out new tools and features without the
commitment. Intuit launches plug-ins created by Intuit and third-party vendors from this menu found
using the gear icon menu under Company Settings. Some of the current offerings in QuickBooks
Labs are the invoicing for Gmail, Import Style and QB Assistant. The great thing about QuickBooks
Labs is you can try the feature and turn it off if it isn’t for you. Sometimes these features are
discontinued; other times, they become permanent features in QuickBooks Online. It’s a good idea
to check into QuickBooks Labs frequently to see what’s new.
BEST PRACTICES WITH BROWSERS

Because QuickBooks Online is web-based, you must use a browser to access it (Chrome is
recommended). Here are some best practices and tips to make your experience with QuickBooks
Online amazing:
• be
Create a QuickBooks Online “person” – Chrome allows you to create multiple users that can
customized with different bookmarks and preferences. To create a new person in Chrome,
click the three vertical dots (top right) Settings. Click Manage other people  Add Person.
Choose an icon and give the new user a name (maybe something like QBO-user). Opt to create a
desktop shortcut for this new person to use exclusively for QuickBooks Online.
• QuickBooks
Working with two QuickBooks Online Companies at the same time – To work in two
Online companies open at the same time, set up two new people in Chrome.
Alternately, open one company in Chrome and open another company using a second browser,
such as Mozilla Firefox. In both cases, two different browser accounts are open at the same time.
• Customize the Bookmark bar – Customizing the Bookmark bar can really enhance your
experience using QuickBooks Online. Add bookmarks for the screens used the most and even
organize them into lists by using folders. To enable the Bookmark bar in your newly created
Chrome user account, click the three vertical dots  Bookmarks  Show Bookmark bar. Add
bookmarks by clicking on the star at the top right of the address bar. To rename a bookmark,
right click it and click Edit. You can organize your bookmarks by creating folders on your bar and
group them by the type of screen, client workflow, or other system meaningful to you.
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Student Guide to QuickBooks Online Seminar Expanded Functionality in the Office and On the Go
• duplicate.
Duplicate – Duplicate your window by right-clicking on the tab you have open and then
This opens a new screen of QuickBooks Online.
• window
Working with multiple monitors – If you use multiple display monitors, pull a tab out of the
and move it to another monitor. This keeps you logged into the same company but
allows you to view two windows at the same time. Tile windows on the same monitor by restoring
down, resizing your windows and arranging them.
• open
Right-click the back arrow – This displays a list of screens recently opened. Left-click the one to
and resume working.
• inClear browsing data – If you receive errors or you are getting unexpected results while working
QuickBooks Online, try clearing your cache and cookies. To do this click the three vertical
dots  History  More Tools  Clear browsing data.
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Student Guide to QuickBooks Online Seminar Support
Support
USE THE HELP FUNCTION

The Help menu in QuickBooks Online includes a search box. Users can search for answers to
common issues. It also shows common help topics related to the screen the user currently has open.
QUICKBOOKS BLOG
The QuickBooks Blog (http://quickbooks.intuit.com/blog/) is an excellent resource for official
updates and tips for QuickBooks Online. It’s updated constantly. Check in often to make sure you
are staying on top of the latest and greatest!
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Copyright 2018 Intuit, Inc. Intuit, Inc.

The publications distributed by Intuit, Inc. are intended to assist accounting

About the Authors ..................................................................................................................... 4

Student Guide to QuickBooks Online ........................................................................................ 7

Introduction to QuickBooks Online ........................................................................................... 8

Navigate QuickBooks Online .................................................................................................. 13

Chart of Accounts .................................................................................................................... 31

Vendors and Expense / Purchase Transactions ........................................................................ 38

Time Tracking for Employees and Subcontractors ................................................................... 48

Customers and Sales Transactions ........................................................................................... 50

Bank and Credit Card Accounts ............................................................................................... 77

Extra Information on Transactions ........................................................................................... 95

Expanded Functionality in the Office and On the Go ............................................................ 106

Support .................................................................................................................................. 108

About the Authors

Student Guide to QuickBooks Online

QUICKBOOKS ONLINE TEST DRIVE

Introduction to QuickBooks Online

QUICKBOOKS ONLINE SUBSCRIPTION LEVELS

FEATURE SIMPLE START ESSENTIALS PLUS

TRACK YOUR INCOME AND EXPENSES   

SEND UNLIMITED ESTIMATES AND INVOICES ON

DOWNLOAD TRANSACTIONS FROM YOUR BANK

PRINT CHECKS AND RECORD TRANSACTIONS   

IMPORT DATA FROM MICROSOFT EXCEL® OR

BACK UP YOUR DATA ONLINE AUTOMATICALLY   

SAME SECURITY AND ENCRYPTION AS BANKS   

ACCESS YOUR DATA FROM A TABLET OR

INVITE UP TO TWO ACCOUNTANTS TO ACCESS

INTEGRATE WITH AVAILABLE APPLICATIONS   

FEATURE SIMPLE START ESSENTIALS PLUS

SET UP INVOICES TO AUTOMATICALLY BILL ON A

MANAGE AND PAY BILLS FROM SUPPLIERS  

ENTER BILLS AND SCHEDULE PAYMENTS FOR

COMPARE YOUR SALES WITH PROFITABILITY WITH

CONTROL WHAT YOUR USERS CAN ACCESS  

CREATE AND SEND PURCHASE ORDERS 

GIVE EMPLOYEES AND SUBCONTRACTORS

TRACK BILLABLE HOURS BY CUSTOMER  

CREATE BUDGETS TO ESTIMATE FUTURE INCOME

CATEGORIZE YOUR INCOME AND EXPENSES

TRACK SALES AND PROFITABILITY FOR EACH OF

NUMBER OF PEOPLE WHO CAN ACCESS

NUMBER OF BUILT-IN BUSINESS REPORTS 20+ 40+ 60+

FEATURE SIMPLE START ESSENTIALS PLUS

Navigate QuickBooks Online

LOG INTO QUICKBOOKS ONLINE

SET UP A NEW QUICKBOOKS ONLINE FILE

HOME PAGE AND GEAR ICON

The Your Company section contains:

• Account and Settings

• Customize the Default email

• Preferred Terms and Delivery Method

• Turn on Shipping Fields

• Set up Custom Fields (up to three)

• Custom Transactions Numbers