QBO ProAdvisor Certification Part 2 Slides

QuickBooks Online
ProAdvisor Certification
Part 2
Handouts
http://tinyurl.com/QBOCertification2
Information about Today’s Webinar
• This webinar is being recorded and a link will be emailed to you within 24 hours.
• This webinar is part listening and part demonstration only.
• You can download the handouts located in your Control Panel at any time during
this webinar.
• Short break at about the halfway mark
• Please limit your questions to today’s webinar content.
NOTE: The QuickBooks Online ecosystem is constantly evolving to meet your needs.
Your current experience may differ from what you see here.
4 Intuit Confidential and Proprietary

Continuing Professional Development (CPD) Process
To receive CPD credits you must be in attendance

for 80% of the scheduled duration.
CPD certificates are emailed to you within 10

business days of attending the webinar.
Today’s course is eligible for 3.5 CPD credits.

Recorded webinars are not eligible for CPD credits.

Agenda
PART 1
Module 1: Introduction to QuickBooks Online Accountant
Module 2: Introduction to QuickBooks Online
Module 3: Customer and sales
Module 4: Suppliers and purchases
PART 2
Module 5: Banking
Module 6: Reporting
Module 7: Company Setup
Module 8: Period end
Module 9: Your training and certification journey
Accountant View
NOTE: We will be using the Accountant View for this portion of the training
QuickBooks Online
MODULE 5:
Banking
Module 5: Banking
Lesson 1: Setting up Bank Feeds

Lesson 2: Manually Importing Bank Transactions
Lesson 3: Overview of the Banking Centre
Lesson 4: Bank Feed Best Practices
Lesson 5: Managing Receipts
Lesson 6: Excluding Bank Transactions
Lesson 7: Creating Simple Bank Rules
Lesson 8: Other Banking Tools
Module 5: Banking
LEARNING OUTCOMES
Upon completion of this topic, you should be able to:
• Recognize the benefits of using bank feeds

• Set up bank feeds
• Manually import a bank statement
• Recognize best practice workflows for bank feeds
• Forward, review, add, and match receipts
• Exclude a bank transaction
• Use simple bank rules
• Record bank deposits and transfers
QuickBooks Online
MODULE 5:
Banking
LESSON 1:
Setting up bank feeds
Special Features of Bank Feeds
Unlimited
Smart Learning Access from your
Bank/Credit Card
mobile device
Feeds
Bank Feed Video

Setting up Bank Feeds
First time setup:

• Select Banking in the
navigation bar
• Select Connect account
Set up Bank Feeds

• Click on one of the displayed financial
institutions or enter the name in the search
box
• Enter the online banking credentials
• Click Continue

• Click the displayed bank or credit card account and associate it with an existing
(or new) account in your Chart of Accounts
• If the window displays multiple accounts, you will have to associate each
account to your Chart of Accounts

Subsequent setups:
• Select Banking in the navigation bar
• Select Link account or you can Manage (existing) connections

QuickBooks Online
MODULE 5:
Banking
LESSON 2:
Manually importing bank transactions
• First, download the

transactions from your
financial institution in
one of the listed
formats
• Select Banking from
the navigation bar
• Next, drag and drop
or browse to choose
the file
Manually upload transactions

into QBO
• Select the matching QuickBooks

Account
• Click Continue
• Follow the steps to indicate the field
formats
• Click Continue
• Click Continue
• Review the transactions to
confirm before import
• Click Continue, then Done
QuickBooks Online
MODULE 5:
Banking
LESSON 3:
Overview of the Banking centre
Overview of the Banking centre

Overview of the banking centre

Overview of the Banking Centre
When you click the micro Gear icon, you can set display filters
including:

• Columns for the information to display
• A Grouping option to sort and display transactions by date or
payee
• Transaction detail checkboxes that determine the display
options for each individual transaction
• Page size options for the maximum number of rows to display
per page

QuickBooks Online
MODULE 5:
Banking
LESSON 4:
Bank Feed Best Practices


Matching Existing Transactions
SALES & BANK FEEDS
Sales Receipt
Invoice Payment M
Verify existing sales
activity has cleared by
matching to bank feeds
Deposit

Match Sales Transaction Categorize & match online bank transactions

Unmatch Sales Transaction Unmatch online bank transactions

View multiple Match transactions
• Click View to
show the multiple
matching records
found
• Then select
and Match
the correct
transaction

Matching Expense Transactions
EXPENSES & BANK FEEDS
Expense
Cheque M
Verify existing expense
activity has cleared by
matching to bank feed
Bill Payment

Match Expense Transactions

Adding New Transactions
ADDITIONAL BANK FEEDS
ADD
Bank Feed
Add remaining
transactions with
bank downloads

Add New Transactions

Add New Transactions

Grouping Bank Feed Transactions

Batch Processing Transactions

Bank feed FAQ
Why do I have a duplicate transaction?
• Instead of “matching” a downloaded item to an existing transaction, you “added” a new one, and this created
two of the same transactions for the same amount.
Why are my invoices still outstanding?

• Instead of receiving a payment against the appropriate customer's open invoice, you “added” a new deposit
from the bank feed.
Why do I still have transactions in the bank feed that are not matching with my transactions in
QuickBooks Online?
• Most likely, the transaction date is incorrect on the original QuickBooks Online transaction and the
transactions are not getting automatically recognized in the Bank Feed.
Do I need to manually enter prior period expenses and deposits if I have not used QuickBooks Online
before?
• It is time consuming to enter a year’s worth of historical expenses and deposits using transaction forms.
Correctly categorizing income and expense transactions in the bank feed is key to making certain the prior
period data is accurate and ready for the client’s review
QuickBooks Online
MODULE 5:
Banking
LESSON 5:
Managing Receipts
The Receipt Workflow
Upload receipts and bills

Email forwarding
Email forwarding receipts

Set up Additional users

Upload a receipt

Reviewing, Matching, and Adding Receipts

The receipt and existing details

will load for you to amend as
appropriate.
You will be able to assign:
• a Payee
• Bank/Credit account
• Payment date
• Account/Category
• Description
• Amount
• Memo to the transaction


QuickBooks Online
MODULE 5:
Banking
LESSON 6:
Excluding Bank Transactions
When to Exclude Transactions
• A duplicate transaction or transactions have been

imported from the bank
• To remove transactions that were manually uploaded in
error
• An existing transaction has been reconciled using the
Reconcile tool and cannot be matched to a downloaded
transaction
Exclude transactions
Note: The bank feed never matches imported transactions

against transactions that have already been reconciled
How to Exclude Transactions
• Select Banking in the Navigation

bar
• Check the box next to
transaction you want to exclude
• A task bar with three options
displays: Accept, Update and
Exclude
• Click Exclude and QuickBooks
will move the transaction to the
Excluded folder

How to undo an Excluded transaction
• Select Banking in the Navigation

bar
• Select the Excluded tab
• Select the checkboxes for the
transactions you would like to
include again
• Click Exclude and QuickBooks will
move the transaction to the
Excluded folder
• When the task bar opens, select
Undo

QuickBooks Online
MODULE 5:
Banking
LESSON 7:
Creating Simple Bank Rules
About Bank Rules
• Bank Rules automate the categorization of the transactions

on the bank feed, including assignment of the transaction
type, category, payee, class, and location.
• They can also be used to automatically split transactions.
• Rules can be prioritized over other rules, copied, edited,

and exported.
• You can even create bank rules to automatically add

transactions

Creating a rule Set up bank rules

Creating a rule
• Name the Bank rule

• In Apply this to transactions that are…
• Select whether the rule is for a deposited or
disbursed amount
• Select which connected accounts fall under this
rule
• Indicate how rules are to be applied
• Indicate at least one condition. Conditions are
driven by the downloaded transaction’s
Description, Bank text or Amount

Creating a rule
• Then Assign
• Select the Transaction type
• Select the Category from the chart of
accounts
• Choose the Payee (optional).
• Choose the appropriate sales Tax
• Best practice is to leave the auto-add toggle
switched off until you have confirmed the
rule is performing properly
• Select Save

Creating a rule

QuickBooks Online
MODULE 5:
Banking
LESSON 8:
Other banking tools
How to record a non-customer deposit
• Select +New, then Bank deposit
• Select the bank Account receiving the
deposit and Date of deposit
• Use the Amounts are field to choose the tax
treatment.
• Enter the name in the Received from
column
• Choose the Account to credit
• Enter a Description
• Enter the Payment Method and Ref no.
• Enter the Amount
• Select Save and new (or Save and close)

How to transfer between accounts
• Click +New and select Transfer

• Choose the Transfer Funds From
and Transfer Funds To accounts
• Enter the Amount and Date
• Click Save and Close
Transfer funds

QuickBooks Online
MODULE 6:
Reporting
Module 6: Reporting
Lesson 1: Introduction to the Reports Centre

Lesson 2: Working in the Standard tab
Lesson 3: Introduction to reports customization
Lesson 4: Introduction to Management reports
Lesson 5: The Performance Centre
Lesson 6: The Audit Log

Module 6: Reporting
LEARNING OUTCOMES
• Recognize the reports offered in each version of QuickBooks Online

• Navigate the Reports centre
• Work with Standard reports
• Understand the basics of customization
• Use Management reports
• Work with the Audit log

QuickBooks Online
MODULE 6:
Reporting
LESSON 1:
Introduction to the Reports Centre
Reports Centre

Reporting restrictions
Why some reports may be missing:
• Edit and review the user’s permissions
• Verify the report is available in the client’s

QBO subscription level
• Check to see if the feature is turned on in

Account and Settings in the Gear menu (eg.
classes)

QuickBooks Online
MODULE 6:
Reporting
LESSON 2:
Working in the Standard tab
Report groups

Standard tab
Reports centre navigation

Key reports for accounting professionals

Report viewing options
• Report period Select the proper date range

either via the drop down or by manually
entering
• Display columns by Select from a list of time
ranges, clients, classes, etc.
• Show non-zero or active Options that let you
hide or display zero values
• Compare another period Allows you to add
one or more comparative periods such as
previous year or previous period
• Accounting method Cash or accrual basis

Report viewing options
Just above the report title are other options that let
you:
• Collapse or view subaccounts
• Sort the report, for example, in ascending or
descending order
• Add note to the report
• Edit titles for the report name and account
groupings
Including icons that allow you to:
• Email
• Print
• Export
• Modify the report density (Gear)
QuickBooks Online
MODULE 6:
Reporting
LESSON 3:
Introduction to reports customization
Customizing Reports
You can customize most reports in QuickBooks Online, but the options will vary by the type of
report.
It can be as simple as creating the report you want and clicking Save customization.
In QuickBooks Online you will find three types of reports:

• Lists reports, Summary reports and Detail reports
• Each has a different level of customization available.
• Keep in mind, you can customize a detail report in more ways than you can a summary
report.
Customizing Reports
• Finally, QuickBooks Online has many different types of the seemingly same report.
• For example, the search field below displays a search for a Profit and Loss report. You can
see that amongst others, there is a Profit and Loss Detail report.
• Because the word detail appears in the report title, you know that this report will provide
much more data AND it can also be customized more thoroughly than a standard Profit and
Loss report.

Customizing Reports – Summary report Customize reports
Let’s start though by customizing a summary

report.
The bullets below further explain what you can do

within each group of parameters.
• General lets you change reporting periods and accounting method, and it also lets you change
the number format of the displayed data
• Row/Columns lets you change the displayed options (month, quarter, etc.) and it allows you to
add comparative columns (prior year, etc.)
• Filter gives you the option to refine the report by distribution account, customer, supplier,
employee, and product/service
• Header/Footer lets you change display options, including alignment, for the report title and its
subheadings

Customizing Reports – Detail report
Next, let’s look at the additional options when

customizing a detail report.

QuickBooks Online
MODULE 6:
Reporting
LESSON 4:
Introduction to Management reports
Management reports
• From the Reports Centre, click

Management reports and you will
see two template report packages
o Basic Company Financials
o Expanded Company Financials
• In this window you can change the
Report Period for your chosen
report, and
• You can also Edit, Send, Export, or
Copy from the Action column
View and edit management reports

Management reports
Basic Company Financials available edits

include:
• From the left pane, select the page to
display
• Change the title, subtitle and other key
fields of the displayed page
• Add a logo
• Change the name of the report
template
• With the menus at the bottom of the
page, you can print, preview or make
advanced formatting changes to the
report package

QuickBooks Online
MODULE 6:
Reporting
LESSON 5:
The Performance Centre
Performance centre

Performance centre
Using the Performance centre

QuickBooks Online
MODULE 6:
Reporting
LESSON 6:
The Audit log
Audit log Using the Audit log
To access: Client vs. Accountant view of Audit log

Click the Gear icon and then select Audit log

10
MINUTE BREAK
QuickBooks Online
MODULE 7:
Company setup
Module 7: Company setup
Lesson 1: Client onboarding

Lesson 2: QuickBooks subscriptions
Lesson 3: Key company settings
Lesson 4: Setting up users
Lesson 5: Customizing sales forms
Lesson 6: Client overview

Module 7: Company setup
LEARNING OUTCOMES
• Onboard a new client and set up a QuickBooks Online subscription

• Understand your two subscription options
• Identify the differences among the QuickBooks Online subscription levels
• Configure key company settings
• Customize sales forms
• Work with the Client overview

QuickBooks Online
MODULE 7:
Company setup
LESSON 1:
Client onboarding
Onboarding tasks & the new client checklist
Client Needs Assessment Checklist

QuickBooks Online subscriptions Subscriptions & pricing

Client onboarding template

Add a new client subscription

Add a new client with an existing subscription
Option 1:
• Ask your client to open
QuickBooks Online and click
My Accountant in the
Navigation bar
• If QuickBooks Online displays
this window, ask them to enter
your email address and click
Invite

Option 2:
• Ask your client to click the Gear
icon and select Manage users
• In the Manage users window, click
Accounting firms
• Click Invite


QuickBooks Online
MODULE 7:
Company setup
LESSON 2:
QuickBooks subscriptions
Subscription options
ProAdvisor pays Client pays

• 50% discount • Discount price for
available on 12 months
Essentials, Plus, and
Advanced • Available on new
subscriptions only
• 20% discount
available on
EasyStart

Your subscriptions View and manage your subscriptions
Your Company page allows you to view your clients’ subscription fees and billing history,
and make changes to their subscriptions, all in one place.
To get started, click the Gear icon, and select Subscriptions and billing
Accountant-billed subscriptions
Client-billed subscriptions

Your subscriptions
Firm subscriptions
Billing details

Upgrading and downgrading subscriptions Upgrade / downgrade client
subscription
Upgrade subscription
• Click the Gear icon
• Select Subscriptions and billing
• Go to Accountant-billed tab
• Click drop-down next to client’s
name
• Click Subscription actions
drop-down
• Select Upgrade or Downgrade Downgrade subscription
NOTE: There are important impacts

to consider before downgrading.

Client: Upgrade /
Changing subscriptions for Direct discount clients downgrade own
subscription

Considerations before downgrading
Downgrading means certain features will no longer be available.
Possible stoppers when downgrading a subscription:
• Recurring transactions or templates
• Number of users
• Inventory
• Third-party apps
NOTE: If you are downgrading a client with attached payroll or payments, contact support to complete the
downgrade
QuickBooks Online
MODULE 7:
Company setup
LESSON 3:
Key company settings
Key company settings

Key company settings Sales Settings

Key company settings Customize Expense Settings

Key company settings Advanced Settings

QuickBooks Online
MODULE 7:
Company setup
LESSON 4:
Setting up users
Setting up users Add / Manage Users

QuickBooks Online
MODULE 7:
Company setup
LESSON 5:
Customizing sales forms
Customizing sales forms Customize sales forms
• Select the Gear icon, click Custom form styles

• Click New style and select the form to
customize; in this example, Invoice is selected
• You can now work in one of three tabs:
o Design, Content, and Emails
• From Design, click Change up the template
QuickBooks Online
MODULE 7:
Company setup
LESSON 6:
Client overview
Client overview What is the Client Overview tab?
Four key groups:

• Company setup
• Banking activity
• Common issues
• Transaction volume

QuickBooks Online
MODULE 8:
Period end
Lesson 1: Reconcile accounts

Lesson 2: Journal entries
Lesson 3: Recurring transactions
Lesson 4: Sales taxes
Lesson 5: Books review
Lesson 6: Workpapers

LEARNING OUTCOMES
• Reconcile accounts
• Set up recurring transactions
• File sales taxes
• Work with journal entries
• Use Books review
• Use Workpapers

QuickBooks Online
MODULE 8:
Period end
LESSON 1:
Reconcile accounts
Reconciling Accounts Reconcile accounts
• Select Accountant Tools

• Select Reconcile from the Quick
Links column
• Select the Account to reconcile
• Type the Ending balance
• Select the Ending date
• Select Start reconciling
NOTE:
You may see a View Statements button.

Reconciling Accounts Reconciliation report

Beginning balance discrepancies Beginning balance discrepancies

Rogue Transactions

Undoing a reconciliation Undo reconciliations

QuickBooks Online
MODULE 8:
Period end
LESSON 2:
Journal Entries
Journal entry rules
• When posting to Accounts Receivable, you must specify a customer

• When posting to Accounts Payable you must specify a Supplier
• You may use multiple Accounts Receivable and/or Accounts Payable
accounts on the same journal entry
• When posting to GST/HST Payable you must select a sales tax code
• You cannot use Products and Services items in a journal entry
• You cannot mark an amount as billable to a customer
• Bookkeepers and Accountants using QBOA, can mark journal entries
as adjusting entries for period end purposes

Record a Journal entry Journal entries
• Click the +New button

• Select Journal entry
• Enter the Journal date
• Enter a Journal no. (or allow QBO
to auto-fill)
• Select Accounts to debit and credit
• Enter debit and credit amounts
• Enter a Description for each line of
the journal entry
• Select Save and close / Save and
new
When to use an Adjusting Journal entry Adjusting journal entries
Common scenarios where journal entries are usually marked as adjusting
• Amortization
• Prepaid expenses
• Work in Progress
• Accrued liabilities
• Deferred revenue

QuickBooks Online
MODULE 8:
Period end
LESSON 3:
Recurring transactions
Helping your clients create recurring transactions
Recurring transactions in
QuickBooks Online can be set
up to manage pretty much any
of the first transactions in any
workflow.
This includes sales receipts,

invoices, bills, journals,
cheques, deposits, or expenses

Benefits of recurring transactions
• Recurring transactions are especially proficient at automating money-out transactions, like lease or
insurance payments, that are paid at regular intervals and are for a fixed amount.
• On the sales side, when a client is billing a scheduled fixed amount—a subscription, for
example—recurring charges are a great way to save time when invoicing your customers. With
advance customer authorization, you can set up a recurring charge to a customer’s credit card,
using a recurring sales receipt and QuickBooks Payments.
• More advanced recurring transactions can be set up for non-posting transactions, such as purchase
orders, estimates, or delayed charges or credits.
• You can also use recurring transactions to create templates that are not recurring, but rather act as a
guide for transactions that you occasionally must record. For example, if an estimate typically
contains many of the same items sold, but the details vary from customer to customer, you can set
up an unscheduled recurring estimate as a template and use it each time a new one is needed.

Creating Recurring transactions Recurring transactions

QuickBooks Online
MODULE 8:
Period end
LESSON 4:
Sales taxes
Sales tax centre
Key areas of the Sales tax

page:
• Filings tab
• Payments tab
• New
• Reports
• To file area
• Filed section

File Sales taxes File sales taxes

File Sales taxes

QuickBooks Online
MODULE 8:
Period end
LESSON 5:
Books review
Books review Books review

Books review

QuickBooks Online
MODULE 8:
Period end
LESSON 6:
Workpapers
Workpapers and your workflow Workpapers
Year
Quarter 1 Quarter 2 Quarter 3 Quarter 4
end
Throughout the year, you, as the accountant or bookkeeper will manage the
client’s QuickBooks Online data.
At year-end, it’s time to make sure everything is correct and optimized, and
ready for you to prepare the year-end statements and returns or hand the file
over to a tax preparer. This is where Workpapers comes in.

Workpapers and your workflow
Year
Quarter 1 Quarter 2 Quarter 3 Quarter 4
end
● Create a year-end task checklist

● Store both permanent and temporary source documents, including your
engagement letter
● Validate, approve, and annotate all year-end account balances
● Record adjusting journal entries
● Create account groupings for financial statement presentation
● Review and edit account groupings for eventual export to T2125 or T2 tax
software
Workpapers

Workpapers

QuickBooks Online
MODULE 9:
Your training and certification journey
Lesson 1: ProAdvisor help and support

Lesson 2: Certification exams
Lesson 3: Find a ProAdvisor

LEARNING OUTCOMES
• Find ProAdvisor help and support

• Take the certification exam
• Know about the Find a ProAdvisor program

QuickBooks Online
MODULE 9:
LESSON 1:
ProAdvisor help and support
Your Intuit team consists of:

• an Account Manager
• a Solutions Architect
• Service Delivery Manager
To find Your Account Manager

• Click ProAdvisor
• Select the Benefits tab
• Click Your Account Manager

• Unlimited phone and chat support from our dedicated
QuickBooks experts
• One-on-one support to help you get your data into
QuickBooks Online so you can get up and running fast
• An Intuit Professional Services team that, after the
purchase of a limited number of QuickBooks licenses,
provides tailored training and coaching sessions
dedicated to your firm’s success.
• Access to QuickBooks Community where you can ask
and answer questions, or view discussions other
ProAdvisors are having about QuickBooks.
Note that these resources are current as of this writing
• The opportunity to join in on special events like

QuickBooks Get Connected, Business Builder
webinars, and QuickBooks Roadshow.
• CPD credits with a variety of free self-paced and live
training options.
• Expert advice from experienced practitioners and
thought leaders via Intuit’s own Firm of the Future portal
• Access to timely and in-depth practical advice via
Facebook groups made up of experienced ProAdvisors.
• The opportunity to showcase your QuickBooks Online
expertise with a digital ProAdvisor badge
Note that these resources are current as of this writing
QuickBooks Online
MODULE 9:
LESSON 2:
Certification exams
Certification exam information
❏ Exam is in QBOA via the ProAdvisor Training tab
❏ 50 multiple choice questions
❏ May contain one or more correct answers
❏ Progress will be saved after each question
answered
❏ Score of 80% or higher to pass the exam and
achieve your certification
❏ If you don’t pass on your first attempt, you can
retake the exam at any time, answering only those
questions you missed
❏ You have up to three attempts to pass, after which
there is a 60-day lockout period

Certification and Recertification exams

QuickBooks Online
MODULE 9:
LESSON 3:
Find a ProAdvisor
Find a ProAdvisor

After you Pass the Exam
● Download your Certificate. It will include your new Certified ProAdvisor badge.
● Use your badge on your website, business cards, printed materials, etc.
● Create or update your ProAdvisor profile in the Find-an-Accountant ProAdvisor
referral database.
● Best practices:
o Include a picture, not your
logo
o Include a short bio about
the services you offer
o Select the certifications you
have completed
Survey
Please complete this survey to help us improve

https://www.surveymonkey.com/r/QBO_Certification

Thank you!

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QuickBooks Online

4 Intuit Conﬁdential and Proprietary

To receive CPD credits you must be in attendance

CPD certiﬁcates are emailed to you within 10

Today’s course is eligible for 3.5 CPD credits.

5 Intuit Conﬁdential and Proprietary

Lesson 1: Setting up Bank Feeds

• Recognize the beneﬁts of using bank feeds

Bank Feed Video

First time setup:

Set up Bank Feeds

13 Intuit Conﬁdential and Proprietary

14 Intuit Conﬁdential and Proprietary

15 Intuit Conﬁdential and Proprietary

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• First, download the

Manually upload transactions

• Select the matching QuickBooks

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SALES & BANK FEEDS

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EXPENSES & BANK FEEDS

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ADDITIONAL BANK FEEDS

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Why are my invoices still outstanding?

Upload receipts and bills

Email forwarding receipts

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The receipt and existing details

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• A duplicate transaction or transactions have been

Note: The bank feed never matches imported transactions

• Select Banking in the Navigation

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• Select Banking in the Navigation

51 Intuit Conﬁdential and Proprietary

• Bank Rules automate the categorization of the transactions

• They can also be used to automatically split transactions.

• Rules can be prioritized over other rules, copied, edited,

• You can even create bank rules to automatically add

53 Intuit Conﬁdential and Proprietary

54 Intuit Conﬁdential and Proprietary

• Name the Bank rule