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BT0047
MANAGEMENT INFORMATION SYSTEM
Question[1-40] – Part A [Each 1 mark]
Question[41-60] – Part B [Each 2 marks]
Question[61-75] – Part C [Each 4 marks]

1. Junior level management has the responsibility of implementing _______ Operations

a) Day to day b) Tactical

c) Strategic d) Organization

2. _____ planning Formulates policies to govern use and disposition of the resource

a) Strategic Planning
b) Management control
c) Operation contest
d) Strategic and Operational control

3.The junior level of management/organization needs information for

A) Operations scheduling
B) Operations control
C) Planning and scheduling
D) Both A) and B)

4. The management control system enables the manager to

A) Assure that actual activities conform to the planned activities

B) To take the corrective action in case of any deviation in the actual and planned activities
C) To control the management
D) Both A) and B)

5. State which of the following statements are true

a) Management Information System generate the data

b) The data will be collected, recorded and stored after it has been generated by business operations in an
organization

A) Only b)
B) Only a)
C) Both a) and b)
D) None of the above

6. The management-oriented feature of MIS refers to a feature i.e.,

A) The MIS provides information to the people at all levels

B) Only provides information to top level people
C) Only operational level people can get information

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D) None of the above

7. Systemic approach to MIS brings high degree of ______ in the business process

A) Control B) Professionalism
C) Concern D) Both B) and C)

8. Strategic MIS supplies an organization with

A) Structured information
B) Unstructured information
C) Business intelligence
D) None of the above

9..____ is the mode of checking the program of plan and correcting the deviations

a) Controlling b) Planning
c) Directing d) None

10. ISS stands for

A) Information Support System

B) Intelligent Support System
C) Intelligent Systems & Services
D) Information System & Services

11. Processed data is called

A) Data processing B) Information processing

C) Information D) Data conversion

12. Non Action information is

A) Unattended data B) Unprocessed data

C) Unnoticed data information D) A) Or C)

13. IRM stand for

A) Internal Resource Management

B) Information Resource Management
C) Integrated Resource Management
D) Integral Resource Management

14. An attribute could have ___________ value

A) Logical or physical
B) Single or multiple
C) Sequential or relational
D) Internal and external

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15. The E-R diagram shows ______________ types of relationships

A) Logical B) 3
C) Hierarchical D) Relational

16. A distributed database is distributed over systems located in _______________

A) Different places in an organization

B) Different geographic areas
C) Different computer hardware
D) Different networks

17. Object Oriented-programming views programming as a series of interactions among objects rather
than ______

A) Functions B) Procedures
C) Statements D) All of the above

18. Database that handles varieties of data objects is called

A) RDBMS B) Multimedia database

C) Object-Oriented DBS D) Client server databases

19. The decision making model was originally proposed by

A) Michel Porter B) James Obrien

C) Herbert Simon D) None of the above

20. Model management system is a component of

A) EIS B) DSS
C) AIS D) Expert system

21. Goal seeking is the process of determining the ________ required to active a certain goal

A) Input value B) Data

C) Information D) Intelligence

22. Operation models are also called as

A) Statistical analysis
B) Mathematical analysis
C) Forecasting models
D) OR models

23. Correlation between one or two variable is identified in

A) OR models B) Regression models

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C) ABC analysis models D) Relation models

24. FOCUS is a ________ programming language

A) 3rd generation B) 4th generation

C) AI D) Expert system

25. CSCW stands for

A) Computer System & Collaborative Workstation

B) Computer Supported Collaborative Workstation
C) Computer Supported Collaborative Work
D) Computer System Cooperative Work

26. A system that enables to post ones idea and draw responses is called

A) Groupware B) Teleconferencing
B) Electronic bulletin board D) Telecommuting

27. The electromechanical manipulator with Artificial Intelligence is _______

A) Expert System B) DSS

C) Group DSS D) Robot

28. The concept of forward chaining is also know as

A) Fast forward B) Forward reasoning

C) Linear chaining D) Control reasoning

29. Document Management is an __________

A) DSS B) Office Information System

C) TPS D) ES

30. The critical business processes are those, which contribute to the ____________

A) Cost of the process

B) Value
C) Time taken to perform the task
D) People involved in doing the specific processes

31. The major disadvantage of an Expert System (ES) is that

A) They cannot apply to structured information

B) They cannot apply to unstructured information
C) They cannot apply to internal information

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D) None of the above

32. The utility of information is high if it matches the

A) Cost
B) Quantity
C) Requirement of the user
D) Satisfaction of the user

33. The method of data processing measurement and collection methods is ______ factors in and
organization

A) Controllable B) Uncontrollable
C) High impact D) Informal

34. _______ are formal, social units devoted to attainment of specific goals

a) Management b) Organization
c) Operation Control d) MIS

35. In the organization authority concentrates in the hands of ________

a) Top most b) Middle
c) Lower d) None of these

36. ____ is the mode of checking the program of plan and correcting the deviations

a) Controlling b) Planning
c) Directing d) None

37. Top level management in otherwise called _____ management

a) Strategic b) Tactical
c) Operational d) Controlling

38. _____ Level management has the responsibility of implementing over all plans.

a) Middle Level b) Top level

c) Lower level d) None of these

39. Military organization is the synonym for

A) Functional organization
B) Nuclear organization
C) Vertical organization
D) Both A) and C)

40. The organization where the authority flows functionally to the division heads is called

A) Division of labor organization

B) Authority organization
C) Functional organization
E) None of the above

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2 MARKS QUESTION

Qs 1. The business operations are performed through

1. E-Communication
2. E-Collaboration
3. E-Enterprises
4. all are valid
Qs 2. Business process are conducted through enterprise software like
1. SCM
2. CRM
3. DSS & KMS
4. All are valid
Qs 3. Business firm is also called
1. E-enterprise
2. digital firm
3. both 1 and 2 are true
4. none of the them
Qs 4. E-Enterprises has brought transformation in terms of
1. organization structure
2. scope of operations
3. reporting mechanism and workflows
4. all are valid
Qs 5. E-banking, E-billing , E-audit and use of credit cards , smart cards, ATM, E-
money are the examples of E-Commerce applications.
1. true
2. false
Qs 6. E-business, E-communication, E-commerce and E-collaboration all these
business models comes under the category of
1. E-enterprises organization
2. organization
3. E-commerce
4. Business firm
Qs 7. Retailing, trading, auctioning, manufacturing, distribution and selling all these
comes under the
1. models
2. business model
3. both 1 and 2 are true
4. none of the above
Qs 8. the core business processes of the organization are
1. Procurement

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2. manufacturing and delivery

3. selling and distribution
4. all are correct

Qs 9 use of E-business system has redefined and redesigned conventional business

model to customer-centric process model.
1. Correct statement
2. Incorrect statement
Qs 10. CRM stands for
1. Customer Relations Mgmt system
2. Current Relation mgmt system
3. Computer Resource mgmt
4. none of the above
Qs 11.CAM means
1. Computer aided machine
2. Cmputer aided manufacturing
3. Current Animated machine
4. none of the above
Qs 12. B2C, B2B, C2B AND C2C E-commerce process model
1. true
2. false
Qs 13. HRM (Human Resource mgmt) systems extensive use of internet is made to
automate process of
1. HR planning and training and development
2. all are correct
3. Scheduling
4. requirement analysis
Qs 14. Information access providers are browsers such as
1. Internet Explorer
2. Netscape navigator
3. Adobe
5. all are true
Qs 15.web master, web designer, web developer / programmer , contend provider,
content designer and web administrator are the people involved in
1. E-commerce
2. E-business model
3. E-collaboration
4. all are true
Qs 16. Conten providers are responsible to create text, images and a multimedia input to
the site. These people are subject experts and are key people in making a website a grand
success.
1. Valid statement
2. Invalid statement
Qs 17. E-commerce site must create confidence in the buyer showing

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1. competitive pricing only

2. performance assurance only
3. all are true
4. post sale support only
Qs 18.E-communication system are not capable of sending messages, documents and
files in any format over internet.
1. true
2. false
Qs 19. E-collaboration uses E-communication capabilities to perform collaborative tasks
its effectiveness is increased by software—
1. Groupware
2. Netscape navigator
3. Portal
4. none of the above
Qs 20. Enterprise information portal is another tool used for information posting and
communication to users or Customers. ------- is a web based interface on an integrated
internet / intranet / extranet platform allowing customers to use application and other
services.
1. Groupware
2. Portal
3. E-business
4. none is valid

4 MARKS QUESTION
1. The balance in line and staff organization is achieved by maintaining

A) Structure of the Line organization

B)Functionality of functional organization
C)Functionality of line organization
D) all of the above

2. Strategic planning in an organization refers to

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a. 1) Budget allocation 2) Personnel control

B) 1) Policy framing 2) Budget control
C) 1) Formulate policy to govern
2) Budget allocation
D) 1) Deciding the objectives of the organization
2) Planning resources to be used in order to
attain the objectives.

3. MIS plays the role of

A) 1) Information 2) Information
generation communication
B) 1) Information 2) Information
collection processing
C) 1) Information 2) Information
recording processing
D) None of the above

4. A well designed Information System helps the manager to resort to exercises like

A) 1) High degree of control

2) High degree of professionalism
B) 1) Experimentation 2) Modeling
C) 1) High degree of motivation 2) Management tools
D) All of the above

7. The Departmental Organization is also termed as

A). (1) Vertical organization

(2) Horizontal organization
(3) Linear organization
(4) Circular organization

B) (1) Line organization

(2) Scalar organization
(3) Military organization
(4) Vertical organization

C) (1) Functional organization

(2) Linear organization
(3) Military organization
(4) Triangle organization

D) (1) Triangle organization

(2) Circular organization
(3) Horizontal organization
(4) Vertical organization

8. A reliable and effective control system has the following features

A) (1) Early warning mechanism

(2) Performance standard

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(3) Strategic control

(4) Feedback

B) (1) Accuracy and timeliness

(2) Realistic
(3) Information flow
(4) Exception principal

C) Both A) and B)

D) (1) Standards
(2) Corrective action
(3) Performance evaluation
(4) Warning mechanism

9. The internal constraints in the design of MIS are

a. (1) Top management support

(2) Organization policy
(3) Manpower needs and availability
(4) Cost and resource

b. (1) Cost
(2) Time
(3) Resource availability
(4) User need

c. (1) User analysis

(2) Organizational analysis
(3) Acceptance of the new system
(4) Understanding the limitations

d) (1) Type of information to be made available

(2) Structured and unstructured information
(3) Information policy
(4) Organizational policy

10. The systemic approach to the development of MIS has the following four steps viz.

A) (1) Identify requirements

(2) Locate evaluate and secure software development
(3) Locate evaluate and secure hardware development
(4) implement the system

B) (1) Locate hardware

(2) Locate software
(3) Evaluate hardware
(4) Evaluate software

C) (1) Identify requirements

(2) Local hardware
(3) Local software
(4) Implement the hardware and software

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D) (1) Analyse the need

(2) Analyse the hardware
(3) Analyes the software
(4) Decide the implementation plan

11. The ABC nature of information is

A) (1) Accuracy (2) Broad

(3) Consistent (4) Timely

B) (1) Information (2) Understanding

(3) Intelligence (4) Effectiveness

C) (1) Accuracy (2) Information

(3) Effectiveness (4) Timely

D) (1) Relevancy (2) Accuracy

(3) Communication (4) Effectiveness.

12. a) _____ helps the information system in the intelligence phase where the objective is to identify the
problem and then go to the design phase for solution
b) ______ is a process whereby systems are developed swiftly, without having undergone a complete
analysis and specification
c) A Neural n/w are especially used for________

A) (a) Decision Support System (b) Prototyping

(c) Pattern recognition
B) (a) Expert System (b) System Maintenance
(c) Prototyping
C) (a) Artificial Intelligence (b) Expert System
(c) System development
D) None of the above

13.The four major types of Information System are:

A) (1) AIS (2) EIS (3) KMS (4) ES

B) (1) TPS (2) ISS (3) MIS (4) OAS
C) (I) OAS (2) OIS (3) AIS (4) KMS
D) (1) KMS (2) ISS (3) OAS (4) AIS

14.1) _______ can be defined as the data, which can be organized and present to decision
maker.

a) Information b) Actions
c) Objectives d) Goals

15) Vertical organization is also know as ______

a) Line organization
b) Functional organization
c) Line and staff

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d) Committee organization

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