SSL2000 Series Library: Reference Guide
SSL2000 Series Library: Reference Guide
SSL2000 Series Library: Reference Guide
Reference Guide
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The limited warranties for Compaq products are exclusively set forth in the documentation
accompanying such products. Nothing herein should be construed as constituting a further or additional
warranty.
Chapter 1
System Description
Introduction ............................................................................................................. 1-1
Library Models ........................................................................................................ 1-2
Multi-Unit Library Systems..................................................................................... 1-2
Tape Cartridge Magazine Mail Slot......................................................................... 1-3
SCSI Interface.......................................................................................................... 1-3
Multi-Server Data Sharing................................................................................ 1-3
SCSI Configuration .......................................................................................... 1-5
SCSI Bus Performance Considerations ................................................................... 1-5
Drives ............................................................................................................... 1-5
Data Transfer Rate............................................................................................ 1-5
Internal Cabling Configuration......................................................................... 1-5
Bus Length Limitations .................................................................................... 1-6
Independent SCSI Buses for SE ....................................................................... 1-6
Physical Configuration ............................................................................................ 1-6
Shuttle Lockdown Mechanism ................................................................................ 1-6
System Description
continued
Library Features ....................................................................................................... 1-7
Control Panel .................................................................................................... 1-9
Display.............................................................................................................. 1-9
Power Supply.................................................................................................... 1-9
Tape Cartridge Magazine................................................................................ 1-10
Integral Fan Cooling ....................................................................................... 1-11
Robotics .......................................................................................................... 1-11
Bar Code Reader............................................................................................. 1-11
Advanced Design Features..................................................................................... 1-12
Embedded Diagnostics ................................................................................... 1-12
Error Checking................................................................................................ 1-12
Buffer.............................................................................................................. 1-12
Compression ................................................................................................... 1-12
Capacity .......................................................................................................... 1-13
Media Life ...................................................................................................... 1-13
Chapter 2
Installation
Introduction.............................................................................................................. 2-1
Unpacking................................................................................................................ 2-1
Releasing the Lockdown Mechanism ...................................................................... 2-2
Setting up the Desktop Model.................................................................................. 2-4
Setting up the Rackmount Model............................................................................. 2-4
Precaution ......................................................................................................... 2-5
Removing the Desktop Outside Cover.............................................................. 2-5
Installing the Rackmount Top Cover ................................................................ 2-6
Installing the Inner Slide Members................................................................... 2-8
Installing the Panel Extensions ....................................................................... 2-10
Installing the Rackmount Model into a Storage Cabinet ................................ 2-11
Setting up Interfaces and Cables ............................................................................ 2-11
Power Cord Connector.................................................................................... 2-13
SCSI Interface Connectors.............................................................................. 2-14
Interface Cable Specifications ........................................................................ 2-14
Configuring the Library ......................................................................................... 2-15
Setting a SCSI ID............................................................................................ 2-16
Configuring a Library System................................................................................ 2-18
The Master Unit .............................................................................................. 2-18
The Slave Unit ................................................................................................ 2-19
Setting up Reserved Slots ...................................................................................... 2-20
How Reserved Slots are Numbered ................................................................ 2-21
To Reserve Slots ............................................................................................. 2-22
Installation
continued
Configuration Options ........................................................................................... 2-23
SCSI Options .................................................................................................. 2-23
Library Options .............................................................................................. 2-25
Bar Code Options ........................................................................................... 2-26
Set Element Base ............................................................................................ 2-27
Set Serial Number........................................................................................... 2-27
Set Default ...................................................................................................... 2-27
Configuration Settings ........................................................................................... 2-28
Chapter 3
Installing and Removing the Pass-Through Mechanism
Introduction ............................................................................................................. 3-1
Installing a Pre-Assembled PTM............................................................................. 3-2
Removing a PTM..................................................................................................... 3-6
Cabling the PTM and Multi-Unit Library System ................................................... 3-8
Connecting to the PTM Motor Housing Assembly .......................................... 3-8
Connecting to Library Units ............................................................................. 3-9
Adding a PTM Extrusion....................................................................................... 3-11
Installing a New Belt ...................................................................................... 3-15
Removing the Elevator Car ............................................................................ 3-20
Replacing the Elevator Car............................................................................. 3-24
Removing the Bottom Pulley Assembly......................................................... 3-24
Chapter 4
Operation
Introduction ............................................................................................................. 4-1
Front Panel............................................................................................................... 4-2
Power Switch.................................................................................................... 4-3
Indicators and Buttons ...................................................................................... 4-4
LED Indicators ........................................................................................................ 4-5
Buttons..................................................................................................................... 4-6
Using the Enter Button to Access Main Menu ................................................. 4-6
Using the Escape Button to Return to Default Screen...................................... 4-6
Using the Escape Button to Access Status Mode ............................................. 4-7
Front Panel and Media Locks .................................................................................. 4-8
Startup Display Messages........................................................................................ 4-8
Power-On Self Test Screen............................................................................... 4-8
Initialization Screens ........................................................................................ 4-9
Default Screen .................................................................................................. 4-9
Fault Screen .................................................................................................... 4-10
Using the Library Menus ....................................................................................... 4-10
Operation
continued
Using the Status Mode ........................................................................................... 4-12
Exiting the Status Mode.................................................................................. 4-12
Exploring the Status Mode ............................................................................. 4-12
Library Status Submenu.................................................................................. 4-12
Drive Status Menu .......................................................................................... 4-13
Map Information Screen ................................................................................. 4-14
Using the Menu Mode ........................................................................................... 4-15
Exiting the Menu Mode .................................................................................. 4-16
Navigating through the Menu Structure.......................................................... 4-16
Load/Unload Menu ................................................................................................ 4-16
Remove Magazine Menu ....................................................................................... 4-16
Maintenance Menu................................................................................................. 4-17
Configure Menu ..................................................................................................... 4-17
Security Menu........................................................................................................ 4-17
Displaying Firmware Revisions............................................................................. 4-19
Loading and Unloading.......................................................................................... 4-19
Inserting and Removing Cartridges ....................................................................... 4-21
Removing the Magazine ........................................................................................ 4-22
Emergency Magazine Removal ...................................................................... 4-22
Inserting Cartridges into the Magazine........................................................... 4-23
Inserting the Magazine.................................................................................... 4-23
Using the Mail Slot ......................................................................................... 4-24
Tape Cartridge Requirements ................................................................................ 4-24
Write Protecting Cartridges ............................................................................ 4-25
Bar Code Labels..................................................................................................... 4-26
Multi-Unit Library System Operation.................................................................... 4-27
Powering Up ................................................................................................... 4-27
Connecting a Multi-Unit Library System ....................................................... 4-27
Chapter 5
Maintenance
Introduction.............................................................................................................. 5-1
Running a Cleaning Cartridge.................................................................................. 5-2
Running a Cleaning Cartridge Automatically................................................... 5-2
Running a Cleaning Cartridge Manually .......................................................... 5-2
Removing the Cleaning Cartridge............................................................................ 5-4
Exercising the Library Robotics............................................................................... 5-4
Chapter 6
Troubleshooting
Introduction ............................................................................................................. 6-1
Platform Problems ................................................................................................... 6-1
General Drive Errors................................................................................................ 6-2
Error Recovery ........................................................................................................ 6-2
Error Recovery Procedures...................................................................................... 6-4
Fault Symptom Codes (FSCs) ................................................................................. 6-5
Appendix A
Specifications
Introduction .............................................................................................................A-1
Safety .......................................................................................................................A-7
Electromagnetic Emission (EM)..............................................................................A-7
Notice ...............................................................................................................A-7
Industry Canada................................................................................................A-7
Industrie Canada...............................................................................................A-7
FCC Notice.......................................................................................................A-8
FCC and VCCI Requirements .................................................................................A-9
Statement for Equipment Meeting FCC Class A Requirements.......................A-9
Equipment Meeting VDE Class B Requirements
(VFG 1046/84 and VFG 243/91 for Germany) ..............................................A-10
VCCI Notice for Japan Class I Equipment.....................................................A-11
Index
List of Figures
Figure 1-1. Library front view ................................................................................ 1-7
Figure 1-2. Library rear view.................................................................................. 1-8
Figure 1-3. Tape cartridge magazine .................................................................... 1-10
Figure 2-1. Lockdown mechanism screw ................................................................ 2-2
Figure 2-2. Releasing the lockdown mechanism ..................................................... 2-3
Figure 2-3. Locking the lockdown mechanism........................................................ 2-4
Figure 2-4. Removing the desktop outside cover .................................................... 2-6
Figure 2-5. Installing the rackmount top cover........................................................ 2-7
Figure 2-6. Rackmount slide parts........................................................................... 2-8
Figure 2-7. Installing the inner slides ...................................................................... 2-9
Figure 2-8. Installing the panel extension.............................................................. 2-10
Figure 2-9. Connectors, SCSI terminator, and cables............................................ 2-12
Figure 2-10. Reserved slot locations...................................................................... 2-21
Figure 3-1. Removing the PTM port cover............................................................. 3-2
Figure 3-2. Installing the PTM ............................................................................... 3-3
Figure 3-3. Securing the PTM to the master unit.................................................... 3-4
Figure 3-4. Securing the PTM to the slave unit ...................................................... 3-5
Figure 3-5. Unplugging the PTM motor housing assembly control cable .............. 3-7
Figure 3-6. Connecting a patch cable...................................................................... 3-9
Figure 3-7. Connecting to Library units................................................................ 3-10
Figure 3-8. Location stop pin................................................................................ 3-11
Figure 3-9. Attaching tie bars ............................................................................... 3-12
Figure 3-10. Attaching PTM extrusions................................................................ 3-13
Figure 3-11. Attaching tie bars to the PTM extension .......................................... 3-14
Figure 3-12. Cutting the belt ................................................................................. 3-15
Figure 3-13. Threading the belt through the pulleys ............................................. 3-16
Figure 3-14. Attaching the belt clamp bracket...................................................... 3-17
Figure 3-15. Replacing the bottom pulley end cap ............................................... 3-18
Figure 3-16. Snapping the spring over the tension post ........................................ 3-19
Figure 3-17. PTM layout....................................................................................... 3-20
Figure 3-18. Releasing the elevator car................................................................. 3-21
Figure 3-19. Disengaging the wheels.................................................................... 3-22
Figure 3-20. Removing the elevator car................................................................ 3-23
Figure 3-21. Aligning the belt tensioner ramp ...................................................... 3-24
Figure 3-22. Removing tension from the belt ....................................................... 3-25
Figure 3-23. Releasing the bottom pulley assembly ............................................. 3-26
Figure 3-24. Removing the bottom pulley assembly ............................................ 3-26
Figure 4-1. Library front panel ................................................................................ 4-2
Figure 4-2. Library control panel ............................................................................. 4-4
Figure 4-3. Library menus ..................................................................................... 4-11
Figure 4-4. Magazine in place................................................................................ 4-22
Figure 4-5. Tape magazine with cartridges installed ............................................. 4-23
Figure 4-6. Mail slot location................................................................................. 4-24
Figure 4-7. Tape cartridge write protection switch ................................................ 4-25
Figure 4-8. Bar code label size............................................................................... 4-26
Figure 6-1. Troubleshooting flowchart ................................................................... 6-3
List of Tables
Table 1-1 Library Models........................................................................................ 1-2
Table 1-2 Library Front View.................................................................................. 1-7
Table 1-3 Library Rear View................................................................................... 1-8
Table 1-4 Tape Cartridge Magazine ...................................................................... 1-11
Table 1-5 Tape Capacities ..................................................................................... 1-13
Table 2-1 Rackmount Slide Parts ............................................................................ 2-9
Table 2-2 Connectors, SCSI Terminator, and Cables ............................................ 2-13
Table 2-3 Library Configuration Options .............................................................. 2-28
Table 3-1 PTM Components.................................................................................. 3-21
Table 4-1 Library Front View.................................................................................. 4-3
Table 4-2 Library Control Panel.............................................................................. 4-5
Table 4-3 Control Panel Button Functions .............................................................. 4-7
Table 6-1 Error Recovery Procedures...................................................................... 6-4
Table 6-2 Fault Symptom Codes ............................................................................. 6-5
Table A-1 Operational Performance Specifications ................................................A-2
Table A-2 Reliability Specifications (Drives) .........................................................A-3
Table A-3 Reliability Specifications (Library System Robotics) ............................A-3
Table A-4 Power Specifications ..............................................................................A-3
Table A-5 Mechanical Specifications (Tabletop Model).........................................A-4
Table A-6 Mechanical Specifications (Rackmount Model).....................................A-4
Table A-7 Environmental Specifications (Operating) .............................................A-5
Table A-8 Environmental Specifications (Packed or Unpacked) ............................A-5
Table A-9 Environmental Specifications (Storage/Transit).....................................A-6
Table A-10 Acoustic Emission Level ......................................................................A-6
Table A-11 Regulator Agency Product Safety Certifications..................................A-7
Table A-12 Acoustic Noise Declaration Declared per ISO 9296 and ISO
7779 ...................................................................................................................A-8
Table A-13 Schallemissionswerte - Werteangaben nach ISO 9296 und ISO
7779 /DIN EN27779 .........................................................................................A-8
Text Conventions
This document uses the following conventions to distinguish elements of text:
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Cabinet Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the cabinet rests on the leveling jacks.
■ The stabilizing feet are attached to the cabinet if it is a single cabinet
installation.
■ The cabinets are coupled together in multiple cabinet installations.
■ Only one component is extended at a time. A cabinet may become
unstable if more than one component is extended for any reason.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website at
http://www.compaq.com.
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial number
■ Product model name and number
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website at
http://www.compaq.com.
Introduction
The Compaq StorageWorks SSL2000 Series is a tape library system that
combines Advanced Intelligent Tape™ (AIT) drive technology with advanced
robotics. Designed for high duty-cycle online and near-online applications,
such as hierarchical storage management, it is a superior performer in
high-volume backup and archival service.
A Library can be equipped with one or two tape drives and a 20-slot tape
cartridge magazine that includes one mail slot.
Library Models
Libraries are currently available with:
■ A tabletop or rackmount version
■ One or two tape drives
■ An optional Pass-Through Mechanism (PTM) for connecting up to five
library units
■ AIT 2 technology
■ A Fast/Wide, Low Voltage Differential (LVD)/Single Ended (SE)
SCSI-2 interface
The drives used in the Library read from and write to 8 mm AIT 2 data tape
cartridges with a native capacity of 35 GB or 50 GB (see Table 1-1).
Table 1-1
Library Models
Model Number Configuration
The SmartScale Storage architecture gives you a truly scaleable library that
can smoothly expand to meet your growing storage needs. You can start with a
system configured to your present requirements, confident that as your storage
needs evolve, adding units and extending the PTM can easily modify the
Library. Add drives for faster performance or magazine space for greater
capacity, as needed. Then just turn on the power, and immediately the system
updates the system map so the host is informed of the expanded capability.
The SmartScale Storage architecture has built-in redundancy so that if the
master unit fails, a slave unit (slave 0) can be configured to take over as the
master unit. This is done without having to make hardware changes except
moving the motor cable to the new master.
SCSI Interface
The unit presents the following to the host:
■ A single SCSI medium changer device with a single SCSI medium
transport element
■ A number of SCSI storage elements equal to the total number of
cartridge magazine slots
■ A single SCSI import/export element
■ A number of SCSI data transfer elements equal to the total number of
drives in the library
SCSI Configuration
The Library standard SCSI interface is a Fast/Wide LVD/SE using
high-density, 68-pin D-series connectors. For more information, see Chapter 2,
“Installation.”
Drives
With a standard Fast/Wide SCSI interface, each drive offers a sustained native
data transfer rate of 6 MB/s. In a two-drive unit, the total native rate is twice
these rates. The rates for compressed data are the native rates multiplied by the
compression factor, which depends on file content, but averages
approximately 2:1.
Each drive has a maximum sustained rate of 12 MB/s with compressed data.
As a result, the transfer rate of a two-drive unit occupies the full bandwidth of
the bus. Sharing a SCSI bus among more than two drives degrades the
maximum performance of the library system.
Physical Configuration
The Library is configured as a tabletop model. To convert a tabletop Library to
a rackmounted model, order the Compaq Conversion Kit, part number
175199-B21.
NOTE: You must release the shuttle lockdown mechanism before powering up the unit or
it will not operate. See Chapter 2, “Installation,” for more information.
Library Features
Figures 1-1 through 1-3 shows some of the external features of the Library
(see Tables 1-2 through 1-4).
3 cc0005
Table 1-2
Library Front View
Figure Legend Description
1 Control panel
2 Magazine door
3 Power switch
5
2
2
3
3
4
4
5 1
6
6 cc0015
Table 1-3
Library Rear View
Figure Legend Description
1 DRV 1+ LIB
2 Expansion ports
3 Diagnostic
4 Motor
5 DRV 2
7 Lockdown mechanism
System Description 1-9
Control Panel
The control panel features a 4-line by 20-character backlit liquid crystal
display, four LED indicators and four buttons. The buttons let you navigate
through the menu structure to select and display operating modes, device
status, diagnostic and maintenance functions, device history and error
statistics, and library system configuration. The functions of the control panel
are described in detail in Chapter 4, “Operation.”
Display
The backlit, 4-line by 20-character control panel display provides a highly
intelligible presentation of drive and loader status, menu choices, and error
messages. The scrolling feature greatly expands the amount of information
available to you.
Power Supply
The AC power switch is located on the front panel of the unit. The autoranging
power supply adjusts automatically to either of two operating voltage ranges.
The ranges are 100-120 VAC and 220-240 VAC. The power supply is capable
of operating at 47 or 63 Hz without any adjustment or modification. AC power
is supplied to the power supply by a single IEC-compatible socket, which can
be connected to any properly grounded outlet.
2
3
cc0003
Table 1-4
Tape Cartridge Magazine
Figure Legend Description
1 Slot 18
2 Mail slot
3 Slot 0
The front slot in the magazine is a Mail Slot, used to add or remove cartridges
without interrupting library operation. You can remove the magazine through
the front door, but it is protected from tampering in either of two ways:
■ An electronic combination lock, operated from the control panel
■ The host issuing a SCSI PREVENT/ALLOW MEDIUM REMOVAL
command
For more information on inserting and removing the magazine, see Chapter 4,
“Operation.”
Robotics
The Library features Compaq Mainframe-Class™ Library Robotics. These
advanced robotics can load any of the cartridges stored in the magazine into
any of the tape drives.
Embedded Diagnostics
The Library provides three levels of embedded diagnostics:
Error Checking
The drives used in the Library use read while write data checking and
error-correction code (ECC) technology such as is used in audio CD, DVD,
and laser discs.
Buffer
Drives are equipped with an 8-MB buffer.
Compression
All drives used in the Library use the Adaptive Lossless Data Compression
(ALDC data compression algorithm developed by IBM).
Capacity
The Library with its 20-cartridge magazine offers the formatted capacities
listed in Table 1-5.
Table 1-5
Tape Capacities
Native Capacity Per Per Cartridge Full Magazine
Cartridge Compressed (2:1) Compressed (2:1)
Media Life
The media manufacturer rates the media used in the Library at over 30,000
end-to-end passes and specifies a shelf life of at least 30 years.
Introduction
This chapter describes how to install the Compaq StorageWorks SSL2000
Series Library (AIT Library), including:
■ Unpacking
■ Releasing the lockdown mechanism
■ Setting up desktop and rackmount models
■ Setting up interfaces and cables
■ Configuring the Library
■ Configuring a Library system
■ Setting up reserved slots
■ Configuration options and settings
Unpacking
Unpack the Library and place it in the desired physical location. Save the
packing materials for reuse in case you need to send the unit to Compaq for
repairs.
cc0014
1
1 1
cc0016
NOTE: The shuttle assembly moves to its home position, bringing the threaded hole into
alignment with the lockdown screw.
9. Push in on the spring-loaded lockdown screw at the back of the unit and
turn it clockwise ( 1 Figure 2-3). This secures the shuttle to a bracket
and locks it in place.
1
cc0017
Precaution
If you do mount the Library in a storage cabinet, be sure to take the following
precautions:
CAUTION: Before moving and installing a Library into a storage cabinet, make
sure that the robot is parked (using the control panel) and the lockdown
mechanism is locked.
CAUTION: To prevent tipping, never slide units out of the storage cabinet so
that more than 57 lb (226 kg) or 20% of the total storage cabinet weight is
extended at any time.
cc00018
3. Secure the top cover to the Library using two screws (see Figure 2-5).
4. Remove the rubber feet.
cc0019
NOTE: The left and right slides are the same so there is no risk of confusing the parts
upon reassembly.
1. Identify the parts of the rackmount slide assembly (see Figure 2-6 and
Table 2-1).
Table 2-1
Rackmount Slide Parts
Figure Legend Description
cc0026
1. Place a panel extension against one side of the Library so that the holes
in the panel extension are aligned with the two holes in the chassis (see
Figure 2-8).
cc0027
NOTE: The panel extension has two pairs of mounting holes. Use the forward pair for the
regular mounting position ( 1 Figure 2-8). Regular mounting leaves the curved front panel
surface extending outward from the front of the storage cabinet. The rear pair of holes
permit a flush mount position that leaves the front panel recessed into the storage cabinet
( 2 Figure 2-8). You might choose flush mounting if, for example, you have storage
cabinet doors that would be hindered by the protruding front panel.
NOTE: If you are installing a pass-through mechanism (used for multi-unit Library
systems), use the supplied “L” brackets ( 4 Figure 2-6). These brackets are shipped in
the pass-through mechanism hardware kit or expansion kit. Install the brackets onto the
outer slide member at the location shown in Figure 2-6.
2 3
1 2 3
1
4
5 5
4
6
6
7 7
99
10 15
11 : 13 cc0013
< > 16
12 ; 14 =
Table 2-2
Connectors, SCSI Terminator, and Cables
Figure Legend Description
3 SCSI terminator
4 Expansion ports
5 DRV 0 + LIB
6 Diagnostic
7 Motor
8 DRV 1
9 AC power cord
NOTE: If your Library is used on a single-ended SCSI bus, the internal wiring length of
any rackmounted SCSI system can approach the maximum length specification of a
single-ended SCSI bus. You must locate the storage cabinet close to the host computer to
avoid excessive bus length. It is also especially important in single-ended systems to use
the highest quality SCSI cables. Bus errors caused by excessive length or poor quality
cables can significantly degrade performance and reliability.
NOTE: For those two-drive applications where both AIT drives run in SCSI-SE mode
(rather than LVD mode), each drive must be connected to its own SCSI bus.
Each of the drives in the Library and the robotics is a separate SCSI device.
When any two or more devices are connected to the same SCSI bus, each
separate SCSI device must be assigned a unique SCSI address. For
information on assigning SCSI addresses, see “Configuration,” later in this
chapter.
To connect an Library to a host computer, the host must have at least one
Wide SCSI controller and the appropriate driver software. The controller must
be LVD/SE or differential, as required to match the unit interface.
■ 34-pair twisted-pair
■ Each end of a twisted pair ground connected to chassis ground
■ Maximum cable length of 10 ft (3 m) for a single-ended Fast/Wide SCSI
bus, including the internal wiring of SCSI device
■ Maximum cable length of 82 ft (25 m) for a differential Fast-Wide SCSI
bus, including the internal wiring of SCSI device
■ Maximum cable length of 39 ft (12 m) for an LVD SCSI bus
■ Internal cable lengths of 22 in (56 cm) for Drive 0 and Robot and 15 in
(38 cm) for Drive 1
■ Cables of different impedances should not be used together
NOTE: This equipment has been tested for electromagnetic emissions and immunity
using good quality shielded cables. If you use unshielded or poor quality cables, or
otherwise vary from good practice, you might not comply with national and international
rules.
To change settings, use the control panel. For an overview of how the control
panel works, and a description of the functions of the buttons, indicators and
display, see “Entering the Menu Mode,” “Exiting the Menu Mode,” and
“Navigating through the Menu Structure” in Chapter 4, “Operation.”
You can change the settings using the options contained in the Configuration
menu described later in this chapter. Refer to your host computer
documentation to determine which settings might need to be changed.
Setting a SCSI ID
1. Turn the Library on and wait until the Power-On Self Test (POST)
terminates and the Primary or Secondary Default screen appears on the
display. You can toggle between the two with the π and θ buttons.
Loader Idle
Drv 0: No Tape
Drv 1: Unloaded
Or
Ready
0 ____ ___ 9
10 ____ ___ 18
2. At the Default screen, press the Enter button. The screen displays the
following Main menu.
υ Load/Unload
Remove Magazine
Maintenance Menu
Configure Menu ⁄
3. Press the θ button three times to move the υ to the Configure menu, then
press the Enter button. The screen displays the following Configure
submenu. Note that the ⁄ at the end of the fourth line means you can
scroll to additional configuration options using the θ button.
υ SCSI Options ≤
Library Options
Barcode Options
Set Element Base
NOTE: Look closely at the submenu listed above and note that the υ on the display is
next to line 1, and that line 2 is indented. This tells you that it is a two-tiered menu. The π
and θ buttons work on two levels in this kind of menu, which is typical of many submenus
of the Configure menu. The first level is as follows: If you press the θ button, the υ moves
to line 3. If you press the π button, the υ moves back to line 1.
If you press the Enter button while the υ is next to line 1 (or line 3), the π
and θ buttons operate on the second level. As a result, the υ moves next to
line 2 (or line 4), and a ⁄ appears at the end of line 4, indicating that there
is a list of settings that can be selected using the π and θ buttons.
The ⁄ at the end of line 4 means that there are other options that can be
displayed by scrolling, using the θ button repeatedly.
5. For example, set the Drive 0 bus ID to 3. With the υ next to line 1, press
the θ button until the display scrolls as shown:
υ Library Bus ID: ≤
*0
Drive 0 Bus ID:
*4 ⁄
6. With the υ next to line 3, press the Enter button. The υ moves to line 4,
the ⁄ remains at the end of line 4, and a ≤ displays at the end of
line 1.
7. Use the π and θ buttons to scroll line 4 to display the possible settings.
Scroll up so that a 3 appears and then press the Enter button to save the
new selection. An ∗ appears to the left of the 3 indicating it is the
current selection.
8. Press the Escape button repeatedly until the submenu reappears.
Repeat this procedure for each configuration option you want to change.
NOTE: In a storage cabinet, the master unit must occupy the top position to coordinate
the action of the Pass-Through Mechanism (PTM).
NOTE: The change will not take effect until you reboot.
Each slave unit must have a unique one digit ID that you specify as part of the
configuration procedure. You must stack and number the units as follows:
Master
Slave 0
Slave 1
Slave 2
Slave 3
3. Press the θ button to move the υ to Library Options, then press the
Enter button. The following screen appears:
υ Configuration
*Standalone
Unload Mode
*Implicit ⁄
4. Press Enter to move the cursor to the second line.
5. Use the θ and π buttons to change the option to Slave.
6. Press Enter to save the selection. The display at lines 3 and 4 changes to
let you specify a numerical ID for the slave module.
υ Configuration
*Slave
Unload Mode
*0 ⁄
NOTE: You must reboot the unit to display the Slave Mode ID.
NOTE: The change will not take effect until you reboot.
1 2
1 #18
#17
3
#16
#15
#14
#13
#12
#11
#10
#9
#8
#7
#6
#5
#4
#3
#2
#1
#0
4
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To Reserve Slots
1. From the Default screen, press the Enter button to display the Main
menu.
2. From the Main menu, scroll down to the Configure menu and press the
Enter button to display the following Configure submenu:
υ SCSI Options:
Library Options
Date and Time
Set Element Base ⁄
3. Scroll down to Library Options and press the Enter button.
4. Scroll down to Reserved Slots and press the Enter button. The
following screen appears:
Configuration:
*Stand Alone
.
.
.
.
Baud Rate:
*38,400
υ Reserved Slots:
*0 ≤
5. Scroll down to the last line and specify the number of slots you are
reserving. Press the Enter button to save.
If your software license limits the number of usable slots in the magazine,
you must reserve the remaining slots. You can use any of the reserved slots
to store a cleaning cartridge (see Chapter 5, “Maintenance”).
6. Press the Escape button repeatedly to return to the Default screen. Your
choice takes effect the next time the Library is rebooted.
Configuration Options
The following options are available in the Configuration menu.
SCSI Options
Library Parity: Lets you enable or disable the library robotics SCSI bus
parity checking. The default is Library Parity Enabled.
Library Bus ID: Lets you set the SCSI addresses of the library robotics. The
default is 0.
Drive 0 Bus ID: Lets you set the SCSI addresses of the drives. The
designators Drive 0 through Drive n refer to the first through nth drives,
counting from the top unit in the Library system.
Drive 1 Bus ID: Lets you set the SCSI addresses of the drives. The
designators Drive 1 through Drive n refer to the second through nth drives,
counting from the top unit in the Library system.
Vendor ID: Lets you specify the response of the Library’s robotics to the
SCSI INQUIRY command in the Vendor ID field. The default is Compaq.
Product ID: Lets you specify the response of the Library’s robotics to the
SCSI INQUIRY command in the Product ID fields (Compaq SSL2000 Series)
<Vendor unique>. The default is SSL2000.
Transfer Rate: Lets you set the data transfer rate to 10 MB/s, 5 MB/s or
asynchronous. The default is 10 MB/s.
Mode Page 1F Length: Lets you choose between two lengths of the mode
sense/select device capabilities page (SCSI page 1Fh), which are short (14
bytes) and long (18 bytes), to accommodate different SCSI device
implementations of this page. The default is Short.
Initialize Element Status: Lets you specify the unit’s response to the SCSI
INITIALIZE ELEMENT STATUS command. The possible settings are No
Inventory, Force Inventory, and Force Label Scan. The default is No
Inventory.
Unit Attn Report: Lets you select reporting of All or only One unit attention
conditions. If set to All, the unit reports all unit attention conditions in
sequence; if set to One, the unit reports only the highest priority condition. The
default is All.
SCSI Mode: Defines the loader as SCSI-2 or SCSI-3. The default is SCSI-2.
Tape Alert Mode: Specifies conditions for logging and reporting TapeAlert
data. The default is Logging Disabled.
■ Logging Disabled—Inhibits logging feature.
■ No Exceptions—Device should not report information exceptions.
■ Unit Attention—Report information exceptions with a Unit Attention
sense key and an ASC/ASCQ of 5D/00.
■ Rec Error (cnd)—Report information exceptions with a Recovered
Error sense key and an ASC/ASCQ of 5D/00, if Recovered Error
Reporting is enabled.
■ Rec Error (unc)—Unconditionally report information exceptions with a
Recovered Error sense key and an ASC/ASCQ of 5D/00.
■ No Sense—Report information exceptions with a No Sense sense key
and an ASC/ASCQ of 5D/00.
■ On Request— Report information exceptions with a No Sense sense key
and an ASC/ASCQ of 5D/00, only in response to an unsolicited Request
Sense command.
Library Options
Configuration: Lets you configure the Library as a stand alone, master, or
slave unit. The default is stand alone.
NOTE: For multi-unit operation, you must first install a Pass-Through Mechanism. See
chapter 3 “Installing and Removing the Pass-Through Mechanism” for further
instructions.
Numbering: Lets you specify whether SCSI elements in the unit display with
either zero or one. This affects only the front panel display, not the actual SCSI
element addresses. The default is 0.
Auto Clean: Lets you enable an automatic cleaning cycle which operates as
part of the cartridge unload sequence whenever the Use Cleaner LED lights.
To use this option, you must have reserved a slot for a cleaning cartridge using
the Reserve Slots option. The default is Disabled.
Library Mode: Lets you set the robotics operating mode to Random,
Sequential 1, Sequential 2 or Sequential Split. The default is Random.
NOTE: The sequential operating modes are available in stand alone configuration only. If
only one drive is installed, only the Sequential 1 option is available.
Baud Rate: Lets you set the data transmission rate of the trace port. This
function is intended for use by CEs only. The default is 38400 bits/s.
Reserved Slots: Lets you withdraw from use a specified number of slots in
the back of the magazine. Some host software imposes size limits on tape
library magazines for licensing purposes, and does not operate with a library
that exceeds the licensed size. The default is 0.
Model Number: Lets you change the model number information displayed on
the initial screens. You can choose between Compaq SSL2020, a blank line,
and a vendor unique number. The Default is Compaq SSL2020.
Label Alignment: Lets you specify the alignment of a bar code label. The
options are Left or Right. When used in conjunction with the label size option,
strips unwanted trailing characters (left alignment) or leading characters (right
alignment). The default is Left Alignment.
Check Digit: Lets you set the data transmission rate of the trace port. This
function is intended for use by CEs only. The default is Enable/No Send.
Storage: Lets you set the base address of the 19 magazine slots. The default is
0001.
Transfer: Lets you set the base address of the drive. The default is 00E0 for
Drive 0.
Import/Export: Lets you set the base address of the mail slot. The default is
00D0.
Set Default
Compaq Defaults: Resets all configuration options to Compaq defaults.
Configuration Settings
Table 2-3 lists the configuration settings for the Library.
Table 2-3
Library Configuration Options
Option Settings Default
SCSI Options
Library Parity Enabled, Disabled Enabled
Library Bus ID SCSI ID 0-15 0
Drive 0 Bus ID SCSI ID 0-15 4
Drive 1 Bus ID SCSI ID 0-15 5
Vendor ID Compaq Compaq
Product ID SSL2020 SSL2020
Negotiation Mode Initiate, Do Not Initiate Do Not Initiate
Transfer Rate Sync 5 MB/s, Sync Sync 10 MB/s
10 MB/s, Async Only
Mode Page 1F Length Short (000E), Long (0012) Short
Init. Element Status No Inventory, Force No Inventory
Inventory, Force Label Scan
Unit Attention Report One, All All
SCSI Mode SCSI-2, SCSI-3 SCSI-3
POST Recovered Error Enabled, Disabled Disabled
continued
Table 2-3
Library Configuration Options continued
Option Settings Default
Tape Alert Mode Logging Disabled, No Logging
Exceptions, Unit Attention, Disabled
Rec Error (cnd), Rec Error
(unc), No Sense, On
Request
Library Options
Configuration Stand Alone, Master, Slave Stand Alone
Unload Mode Implicit, Explicit Implicit
Element Base One Based, Zero Based Zero Based
Auto Clean Enabled, Disabled Disabled
Library Mode Random, Sequential 0, Random
Sequential 1, Sequential
Split
Baud Rate Auto, 2400, 9600, 19200, 38400
38400, 57600, 115200
Reserved Slots 0 through n (one less than 0
magazine)
Table 2-3
Library Configuration Options continued
Option Settings Default
NOTE: The options listed in this table represent the version of the firmware in use when
this manual was written. If the options displayed on your control panel differ from those
described here, you can download the latest option descriptions from the Compaq website
(www.compaq.com) or contact your Technical Support representative.
NOTE: The serial number must be set for compatibility with certain Library software.
Introduction
This chapter describes how to install and remove the Pass-Through
Mechanism (PTM). The PTM enables the transfer of a single tape cartridge
between two or more SSL2000 Series Libraries. The PTM can be used to
connect up to five Libraries increasing the storage capacity of the entire library
system.
NOTE: Refer to the Compaq Rack Planning Guide for specific installation instructions.
3. Loosen the rear slide screws so that the Library units float freely in the
storage cabinet.
4. Establish the nominal (midpoint) vertical position for the master unit
and then tighten its rear slide screws.
5. Remove the retaining screw 2 that secures the PTM port cover 1 to the
rear of each Library unit (see Figure 3-1).
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6. Holding the PTM upright, position it against the rear panels so that the
PTM motor housing assembly 1 slides into the available space and the
two pilot pins 3 on the extrusion mate with the holes 2 in the rear of
the top Library unit (see Figure 3-2).
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7. Attach the PTM to the master (top) unit using two bullet-nose
thumbscrews 1 and washers through the top two holes in the extrusion
(see Figure 3-3). Do not fully tighten the thumbscrews at this time.
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NOTE: If a screw hole is offset, push the slave unit slightly forward to make a gap
between it and the channel. This lets you start threading the thumbscrews into the slave
unit.
9. Repeat Steps 7 through 9 for each additional slave unit. Do not fully
tighten the thumbscrews at this time.
10. Tighten all rear storage cabinet slide screws.
11. Tighten all PTM thumbscrews.
12. Tighten all screws that secure the Library unit’s mounting ears to the
front of the storage cabinet.
13. Attach all power and communication cables. See “Cabling the PTM and
Multi-Unit Library System,” described later in this chapter.
Removing a PTM
To remove a PTM:
1. Access the rear panels of the Library units in the storage cabinet and
disconnect each one from its AC power source.
2. Unplug the motor control cable from its connector on the PTM motor
housing assembly (see Figure 3-5).
3. If the master unit (top) is to be removed for service, disconnect the
motor cable and plug it into the unit directly below it (slave 0).
Reconfigure slave 0 to be the master unit and slave 1 to be slave 0, slave
2 to be slave 1, and so forth (see Figure 3-5).
NOTE: There are software ramifications in reconfiguring a different Library and should
only be done if necessary.
4. Disconnect the RJ45 cable from the unit to be removed or serviced and
then plug it into the next unit so all units remain in series.
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Figure 3-5. Unplugging the PTM motor housing assembly control cable
5. Remove the bullet-nose thumbscrews and washers (two per unit) that
secure the PTM to the Library units (see Figure 3-4).
6. Gently pull the PTM out and away from the Library units.
1. Connect one end of the control cable to the connector in the PTM motor
housing assembly (see Figure 3-5).
2. Connect the other end of the control cable to the motor connector on the
master unit (see Figure 3-5).
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cc0033
5. Attach the tie bars with the screws to the PTM extrusion, making sure
that the beveled edges of the tie bars are oriented as shown in
(1 Figure 3-9).
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6. Insert the tie bars (now mounted on the main PTM extrusion 1) into the
extension 2, aligning the two PTM extrusions so that the channel
patterns match (see Figure 3-10).
1
2
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7. Attach the tie bars to the PTM extrusions using four screws (two each
side). See Figure 3-11.
8. Move location stop pin to lowest PTM extrusion (1 Figure 3-8).
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NOTE: A new full-length belt is marked 2, 3, 4, and so forth indicating where to cut per
number of Library units the PTM will service.
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NOTE: The belt included with your kit accommodates up to four PTM extrusions. The belt
is marked at numbered intervals, indicating the exact length needed for your Library
system.
2. Thread the belt through the bottom pulley. Note the orientation of the
belt teeth and the location stop pin ( 1 Figure 3-13).
3. Thread the belt through the top pulley.
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4. Attach the belt clamp bracket to the belt on the side closest to the PTM
motor housing assembly. Make sure one tooth of the belt fits tight in the
space in the bracket ( 1 Figure 3-14).
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5. Replace the bottom pulley end cap, securing it with self-tapping screws
on both sides ( 1 Figure 3-15).
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6. Slide the spring over the tension post and then snap into place so that it
rests squarely against the inside of the PTM track ( 1 Figure 3-16).
1 cc0041
5
2
1 7
cc0042
Table 3-1
PTM Components
Figure Legend Description
1 Tensioner ramp
2 Elevator car
3 Upper pulley
6 Drive belt
7 Lower pulley
2. Remove the two screws that secure the elevator car to the belt clamp
bracket ( 1 Figure 3-18).
cc0043
3. Press against the elevator springs to disengage the wheels from the PTM
extrusion channel (see Figure 3-19).
4. Tilt the elevator to disengage the other pair of wheels.
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cc0045
cc0046
2. Insert a paper clip in the hole so that it removes tension from the belt
and then leave it in place while completing the procedure
(see Figure 3-22).
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1
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1 2
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Introduction
This chapter describes operating the SSL2000 Series Library (AIT Library)
through the control panel at the front of the unit.
Front Panel
The front panel of the Library includes a power switch for the unit and the
control panel, which has buttons, a display, and indicators (see Figure 4-1 and
Table 4-1).
3 cc0005
Table 4-1
Library Front View
Figure Legend Description
1 Control panel
2 Magazine door
3 Power switch
Power Switch
The power switch controls the supply of AC power to the Library front panel.
It is a push-on, push-off switch. When the power is on, the backplane of the
control panel display lights.
2 3 4
1 2 3 4
9
6
7 8
cc0006
Table 4-2
Library Control Panel
Figure Legend Description
1 Ready LED
5 Display panel
6 Escape button
7 Enter button
8 Scroll up button
LED Indicators
There are four LED indicators on the control panel, labeled Ready (green),
Use Cleaner (yellow), Drive Fault (red), and Loader Fault (red).
The Ready LED (green) lights when the Library is ready to accept commands
from the host computer. The Ready LED goes out when you enter the Menu
mode, indicating that the Library is offline.
The Use Cleaner LED (yellow) indicates that one or more of the drives in the
Library needs cleaning. Perform a cleaning operation as described in Chapter
5, “Maintenance.” When the Use Cleaner LED lights, you can find out which
drive needs cleaning by selecting Cleaning Needed on the Drive Status
submenu.
When either the Drive Fault or the Loader Fault LED (red) lights, a Fault
screen appears on the LCD display. The Fault screen is described later in this
chapter.
Buttons
There are four buttons on the control panel: Escape, Enter, π, and θ. The
buttons do not directly control specific functions or options. Instead, you use
the buttons to navigate from the Default screen through a multi-level menu
structure, then select the desired option from the appropriate menu using the
Enter button. Table 4-3 lists the effect of each of the four buttons under
various conditions.
Table 4-3
Control Panel Button Functions
Display/Mode Escape Enter π θ
At POST Screen N/A N/A N/A
At Default Screen Enters Status Enters Menu Toggles between Page 1
Mode Mode and Page 2
In Status Mode Returns to Same as in Menu Same as in Menu Mode
(while online) Default Screen Mode
In Menu Mode Rejects Currently Accepts Currently Moves υ 1 Line Moves υ 1 Line
Displayed Choice, Displayed Choice Upward Through Downward
or List of Options, or Through List of
Options, or
Aborts Control Scrolls Part of
Panel Operation Display 1 Line Scrolls Part of
In Progress, or Toward Top of Display 1 Line
List of Options Toward Bottom of
Exits to Next
List of Options
Higher Menu
Level, or
Exits Menu Mode
to Default Screen
At Fault Screen N/A Clears Soft Errors N/A N/A
NOTE: There is an auto-repeat feature for the π and θ buttons. When you press either
button for more than one-half second, the control panel behaves as if you were pressing
and releasing the button about four times per second. This effect stops when you release
the button.
The media can also be locked by software running on the host, using the SCSI
ALLOW/PREVENT MEDIUM REMOVAL command. The Library provides
no control panel override for this command. Usually, exiting the host software
restores media access. In the event of host failure, you can restore media
access by cycling the Library power.
Procedures for locking and unlocking front panels and media are described
later in this chapter.
Initialization Screens
After the POST completes, the library robotics are initialized. A series of
screens similar to the one shown is displayed during this process.
Compaq SSL2020TL
Firmware Level 0X.XX
Initializing Loader
Default Screen
After the POST diagnostics have concluded successfully and initialization is
complete, the following Default screen appears. Note that the Default screen
consists of two pages.
0 ____ ___ 9
10 ____ ___ 18
Page 1 displays the library and drive status. Page 2 displays the library status
(Line 1) and magazine slot status (Lines 3 and 4).
The library status lines show each slot as a rectangle. A solid block indicates
that a cartridge is present. A hollow block indicates that a slot is empty.
Line 4 also shows the status of the mail slot. A symbol indicates that a
cartridge is in the mail slot. A symbol indicates that the mail slot is empty.
Fault Screen
When a fault is detected, a screen similar to the one shown appears. In
addition, either the Drive Fault or the Loader Fault LED on the control panel
lights.
Fault Code: 3004
Elevator Jammed
Power Down to Clear
The first line shows a numerical FSC. The second line shows a brief
description of the error. The third and fourth lines contain a one- or two-line
message describing the initial ERP.
Power-Up Displays
Default Display Fault Display
Panel Lock
Status Mode
Main Menu
Access Mail Slot
Library Status Load/Unload Remove Maintenance Configuration Security Menu
Magazine Menu Menu
Model Number From/To Clean Drive SCSI Options Set Unlock Code
Firmware Revision Cleaning Library Parity
SCSI Bus ID Using Library Bus ID
SCSI Bus Parity Drive 0/1 Bus ID
Diagnostic Menu
Boot Version Vendor ID
Cartridge Cycle
Flash Type Product ID
Friction Test
Library Type Negotiation Mode
Tach Feedback
Library Mode Transfer Rate
Scanner Feedback
Library Config Mode Pg 1F Length
Scan Labels
Vendor ID Init Elem Status
Product ID Demo Menu Unit Attn Report
Baud Rate Demo 1 SCSI Mode
Transport Addr Demo 2 Post Recv'd Error
Storage Addr Tape Alert Mode
Transfer Addr Flash Update
Import/Export Library Options
NOVRAM Update Configuration
Serial Number
Negotiation Mode Park Unload Mode
Transfer Rate Numbering
Reboot Module Element Base
Unload Mode
Auto Clean Mode Auto Clean
Reserved Slots Library Mode
Mode Page 1F Length Baud Rate
TUR Reporting Reserved Slots
Init Elem Status Model Number
Bar Code Reader Bar Code Options
Label Size Label Size
Label Alignment Label Alignment
Loader Status Check Digit
SCSI Mode
Post Recv'd Error Set Element Base
Tape Alert Mode Transport
Storage
Drive n Status Transfer
Import/Export
Tape Motion
SCSI Bus ID Set Serial Number
Firmware Revision
Cartridge Preset Set Default
Hardware Error Compaq Defaults
Cleaning Needed
Write Protected
Map Info
Scroll up or down with the π and θ buttons and press the Enter button to select
the item.
The list of locations available for display on line 1 is as follows. If you do not
designate any mail slots, those lines are omitted from the list.
■ Drive0
■ Drive1
■ Slot0
■ Slot1
■ ...
■ Slot18
■ Mail Slot
Depending on the report for each location, Line 2 might display either Empty
or Occupied, or, if a magazine is absent, Not Installed. Depending on the
report for each location, Line 3 might display either Label Valid, or Label Not
Present.
For each location reported, Line 4 displays the actual bar code on the label, up
to 6 characters.
To prevent interruption of host operations, you can lock out the Menu Mode
using the Security menu. See “Security Menu” later in this chapter. When all
control panels are locked, you must enter your unlock code to display the Main
menu.
When the Default screen appears, you can enter the Menu Mode by pressing
the Enter button. The following Main menu appears:
υ Load/Unload
Remove Magazine
Maintenance Menu
Configure Menu ⁄
NOTE: If the control panel has been locked, the following screen appears instead of the
one shown above. You must know the unlock code for the Library before you can
continue.
ENTER to Unlock
ESCAPE to Exit
When you press the Enter button, the following screen appears:
Unlock Code ≤
“
Using the π and the θ button, set the first digit of the unlock code. Press the
Enter button to move the cursor to the second digit and repeat the process.
Press the Escape button, then the Enter button to confirm your entry. If the
code is correct, the Main menu appears. If the code is incorrect, an error screen
appears.
Load/Unload Menu
See “Loading and Unloading Tapes” later in this chapter.
NOTE: If the message Magazine Locked appears on the screen, the host software has
locked the magazine. Exiting your backup or host management software usually releases
the lock. (The host management software should have a way to release the magazine
without shutting down.) If the host fails, you can cycle power to the Library to release the
lock.
Maintenance Menu
The Maintenance menu options, intended for operator use, are described in
Chapter 5, “Maintenance.” Additional Maintenance menu options used by
service technicians are described in the Compaq StorageWorks SSL2000
Series Library Maintenance and Service Guide.
Configure Menu
The Configure menu, how to use it, and the options available under it are
described in Chapter 2, “Installation.”
Security Menu
Use the Security menu to lock the control panel. This prevents inadvertent or
unauthorized access to the Menu Mode, which takes the Library offline.
NOTE: You can display the Show Status menu without unlocking the panel (and without
taking the Library offline) by pressing the Escape button at the Default screen.
When you select the Security menu, the following screen appears:
υ Set Unlock Code
Set Mail Slot Code
To change the unlock code, or to enable or disable the panel locking function,
scroll downward to Set Unlock Code. Press the Enter button. The following
screen appears:
Unlock Code ≤
*“0000”
An underline cursor displays under the first digit. To set the first digit, press
the π button or the θ button until the number you want appears. To move the
cursor to the second digit, press the Enter button. Repeat the process for each
of the four digits. Be sure to remember the 4-digit number; you use it to enter
the Menu Mode. Use an unlock code of 0000 to disable control panel locking.
When you have finished entering four digits, press the Escape button. The
following screen appears. Your code appears instead of XXXX.
Unlock Code ≤
*“XXXX”
ENTER to Accept
ESCAPE to Exit ⁄
Press the Enter button to accept the displayed unlock code or Escape to return
to the Main menu.
The next time you try to enter the Menu Mode, the following screen appears.
You can still display the Status menu without using the security code by
pressing the Escape button at the Default screen.
Front Panel Locked
ENTER to Unlock
ESCAPE to Exit
When you press the Enter button, the following screen appears:
Unlock Code ≤
“ “
Using the π and θ buttons, set the first digit of the unlock code. Press the
Enter button to move the cursor to the second digit and repeat the process.
When you have finished, press the Escape button. The following screen
appears:
Unlock Code
*“XXXX”
ENTER to Validate
ESCAPE to Exit
Press the Enter button to validate your choice. If the code is correct, the Main
menu appears. If the code is incorrect, an error screen appears. If you forgot
your unlock code, contact your Technical Support representative for
assistance.
0 ____ ___ 9
10 ____ ___ 18
From the Default screen, enter the Menu Mode by pressing the Enter button.
The following Main menu appears with the υ next to Load/Unload.
υ Load/Unload
Remove Magazine
Maintenance Menu
Configure Menu ⁄
The υ is next to line 2 of the display. Line 2 shows the top item in a scrollable
list of sources. Note that a ⁄ has appeared on the right of the bottom line. This
indicates that the θ button can now be used to scroll through the list, and that
the top item on the list is displayed. As soon as you press the θ button, the
following three things happen:
1. The list scrolls down one item (only line 2 scrolls).
2. An ≤ displays on the right of line 1, meaning there are more options
above the item displayed on line 2.
3. The * at the left of line 2 (the current selection) disappears, meaning you
have not selected an item from the list.
NOTE: The contents of the lists on line 2 and line 4 vary as follows.
For example, load the cartridge that is in Slot 11 into any available drive. Use
the θ button to scroll line two to Slot 11. The following screen appears:
From: ≤
υ Slot 11
To:
Drv 0
When you scroll to your desired source, press the Enter button to select it.
Two changes occur in the display as shown below:
1. The * reappears at the beginning of line 2, indicating that you have
made a selection.
2. The υ moves to line 4, indicating that you can select a destination.
From:
*Slot 11
To:
υ *Drv 0
Press the Enter button to select Drive 1 as the destination. The following
Confirmation Screen appears:
From: Slot 11 To: Drv 0
ENTER to Execute
ESCAPE to Cancel
Press the Enter button to execute the load or unload or the Escape button to
cancel or return to the From entry screen.
When you press the Enter button, the following screen appears: If the source
is a drive, the word Unload appears in place of the word Load on line 4.
From: Slot 11 To: Drv 0
Load In Progress
When the load or unload operation completes, the Default screen reappears.
Make sure the control panel is unlocked. When the control panel is locked, it is
impossible to enter the Menu Mode. The host computer must allow removal of
the magazine ( 1 Figure 4-4). The host software can enable or disable the door
unlock function using the SCSI PREVENT/ALLOW MEDIUM REMOVAL
command. If the host is preventing removal, when you select Unlock Door on
the Main menu and press the Enter button, the message Magazine Locked
appears.
The host software should be able to release the magazine without shutting
down. If host computer failure prevents the host from releasing the lock, cycle
power to the Library.
IMPORTANT: If you are still unable to open the magazine door, see “Emergency
Magazine Removal,” later in this chapter.
1 1
Re
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Dr
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Lo
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Fa er
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Es
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En
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1 1
2 2
cc0008
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SAFE
REC
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1
x
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Powering Up
All Library units should be powered up at the same time through the storage
cabinet supplied power, or the master unit (top) should be powered up last if
the Library units are powered up individually.
NOTE: If you use only two drives per SCSI host adapter, leaving the default setting will
work provided there is no conflict with any other devices.
Introduction
This chapter describes the Clean Drive and Demo options contained in the
Maintenance menu. You use the Clean Drive option to clean tape drives
installed in the SSL2000 Series Library (AIT Library). You can use the Demo
option to fully exercise the Library robotics.
IMPORTANT: Only perform the Clean Drive option from the Maintenance menu when the
Library displays a message informing you that a drive needs cleaning.
NOTE: When Compaq issues new firmware, a qualified service technician must install it.
If you have more than one reserved slot, the Cleaning Slot is the first
reserved slot. Reserved slots are at the back of the magazine.
2. Install a cleaning cartridge into Reserved Slot #1.
3. Enable the Auto Clean option on the Configuration menu:
From the Main menu, select Library Options / Auto Clean / Enabled.
3. Scroll down to the Maintenance menu and press the Enter button. The
following Maintenance submenu appears:
υ Clean Drive
Diagnostic menu
Demo Menu
Flash Update ⁄
4. Press the Enter button once to select Clean Drive. The following
Cleaning submenu appears:
Cleaning:
υ *Drv 0
Using:
*Slot 0
5. Press the Enter button to accept Drive0. The υ moves to line 4 of the
display. The choices available on Line 4 are slots 0 through 18. Press
the Enter button again to use the cartridge in Slot 0.
NOTE: If you cannot use slot 1 for the cleaning cartridge, you can scroll line 4 to select
another slot.
When you press the Enter button, the following Cleaning In Progress
screen appears:
Cleaning: Drive 0
Using: Slot 0
Cleaning In Progress
The library robotics begin to move cartridges randomly from slot to slot,
displaying the number of passes on the screen.
If all slots in the magazine are full, Demo 1 loads a cartridge into DLT0 and
leaves it there. If you press the π button while Demo 1 is running, the Library
loads a cartridge into DLT0, unless DLT0 is full. If you press the π button
again, the cartridge is unloaded from DLT0 and returned to the magazine.
To pause Demo 1, press and hold the Escape button until a flashing message
displays that the test is paused.
To stop Demo 1, press the Escape button a second time to return to the Main
menu.
Introduction
This chapter describes the problems that can cause the SSL2000 Series Library
(AIT Library) to malfunction, including:
■ Platform problems
■ General drive errors
■ Error recovery
■ Fault Symptom Codes (FSCs)
Platform Problems
Incorrect installation and configuration cause platform problems. In this case,
the Library appears to be operating normally, but no data can be interchanged.
You may or may not get an error code on the control panel. To identify an
error caused by this type of problem, check your installation and configuration
setup. See Chapter 2, “Installation,” for more information.
Both platform problems and general drive errors display an error message and
a Fault System Code (FSC) on the control panel. Use the FSC to report errors
to your Technical Support representative, or in some cases, to determine a
recovery procedure.
A simple error recovery procedure appears at the bottom line of the control
panel display. You can clear some errors by pressing the Enter button on the
control panel or by cycling the power to the Library.
Error Recovery
Figure 6-1 outlines the recommended steps for error recovery. You should
follow this chart in all cases.
Error Recovery Procedures (ERPs) are listed in detail in Table 6-1; FSCs are
listed in Table 6-2. An ERP is also listed for each FSC.
TROUBLESHOOTING
AND ERROR RECOVERY
ERROR, FAULT, MALFUNCTION
CARTRIDGE ERROR
FSC might/might not be displayed
Cartridge will not eject
Normal operation impossible
cc0002
Table 6-1
Error Recovery Procedures
ERP Code Procedure/Description
C Cycle power to the Library using the AC switch on the front panel. Wait 30
seconds to power on again.
D Turn off power to the Library and inspect connectors and cables.
F Invalid operation. Select parameters correctly and try again.
G Call Technical Support.
Table 6-2
Fault Symptom Codes
FSC Message ERP
If an error message appears that is not included in Table 6-2, write down the
fault code number and follow the recovery procedure described on line 4 of
the display. If the same error occurs again, call your Technical Support
representative.
Introduction
This appendix lists the following specifications and regulatory requirements
met by the Compaq StorageWorks SSL2000 Series Library (AIT Library):
■ Specifications:
! Operational performance
! Reliability
! Power
! Mechanical
! Environmental
! Acoustic emission
■ Regulatory requirements:
! Safety
! Electromagnetic Emission (EM)
! FCC and VCCI
Table A-1
Operational Performance Specifications
Description Specification
Host Interface Fast Wide SCSI (differential)
Low Voltage Differential (LVD)
Number of cartridges, full magazine 19
Media type AIT 8 mm, Advanced Metal Evaporated
Number of drives 1 or 2
Load time 15 sec (max), including picking from slot
Unload time 15 sec (max), including returning to slot
Rewind speed 160 in/sec
Sustained native data transfer rate, maximum 21.6 to 43.2 GB/hr
Native data capacity (full magazine) 950 GB
Compressed data capacity (2:1, full magazine) 1900 GB
Table A-2
Reliability Specifications (Drives)
Description Specification
17
Data error rate (recoverable) 1 in 10 bytes
MTBF 250,000 hr @ 30% duty cycle
MTTR 30 min
Head life 50,000 tape motion hrs
Table A-3
Reliability Specifications (Library System Robotics)
Description Specification
Table A-4
Power Specifications
Description Specification
Voltage 115 to 240 VAC
Current 1.5 to 1.2 A
Line frequency 47 to 63 Hz
Table A-5
Mechanical Specifications (Tabletop Model)
Description Specification
Height 7.9 in (20 cm)
Width 17.3 in (44 cm)
Depth:
Overall 24 in (61 cm)
Behind panel 22.75 in (57.79 cm)
Weight:
Single drive 41 lbs (18.6 kg)
Dual drive 41.5 lbs (18.8 kg)
Table A-6
Mechanical Specifications (Rackmount Model)
Description Specification
Height 6.7 in (17 cm)
Width 17.3 in (44 cm)
Depth:
Overall 24 in (61 cm)
Behind panel 22.75 in (57.79 cm)
Weight:
Single drive 41 lbs (18.6 kg)
Dual drive 41.5 lbs (18.8 kg)
Table A-7
Environmental Specifications (Operating)
Description Specification
Dry bulb temperature 50°F to 104°F (10°C to 40°C)
Temperature gradient 1.8°F/min (1°C/min)
Temperature shock 59°F (15°C) over 2 min
Wet bulb temperature 78.8°F (26°C)
Relative humidity (non-condensing) 15% to 85%
Humidity gradient 10%/hr
Altitude -100 ft to +10,000 ft (-305 m to 3050 m)
Table A-8
Environmental Specifications (Packed or Unpacked)
Description Specification
Dry bulb temperature -40°F to 140°F (-40°C to 60°C)
Temperature gradient 36°F (20°C)/hr (across the range)
Temperature shock 27°F (15°C) (over 2 min)
Wet bulb temperature 86°F (30°C)
Relative humidity (non-condensing) 10% to 95%
Humidity gradient 10%/hr
Altitude -100 ft to +10,000 ft (-305 m to 3050 m)
Table A-9
Environmental Specifications (Storage/Transit)
Description Specification
Dry bulb temperature -40°F to 140°F (-40°C to 60°C)
Temperature gradient 45°F (25°C)/hr (across the range)
Temperature shock 27°F (15°C) (over 2 min)
Wet bulb temperature 86°F (30°C)
Relative humidity (non-condensing) 5% to 95%
Humidity gradient 10%/hr
Altitude (sea level) -100 ft to +10,000 ft (-305 m to 3050 m)
Table A-10
Acoustic Emission Level
Drive Condition Emission Level
Drive in use <50 dBA
(Intermittent robot motion excepted)
Safety
The Library carries the following Regulatory Agency product safety
certifications.
Table A-11
Regulator Agency Product Safety Certifications
Description Specification
Certification Standard
UL Listed UL 1950
TUV/Product Service EN 60 950
GS Mark
CE Mark EMC Directive, Low Voltage Directive
Canadian UL Listed CSA 22.2 No. 950
Notice
This equipment has been tested using double shielded cables for EM
compliance. The use of unshielded cables or modifications requires system
testing for EMI testing for compliance to the standard.
Industry Canada
This Class A digital apparatus meets all requirements of the Canadian
Interference-causing equipment regulations.
Industrie Canada
Cet appareil numérique de la classe A respecte toutes les exigencies du
Règlement sur le matériel brouilleur du Canada.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.
Table A-12
Acoustic Noise Declaration Declared per ISO 9296 and ISO 7779
Sound Power Level LW Ad, B Sound Pressure Level LpAm, dBA
(bystander position)
Product Idle Operate Idle Operate
SSL2000 Series 6.4 7.0 48 48
Library
NOTE: Current values for specific configurations are available from Compaq
representatives 1 B = 10 dBA.
Table A-13
Schallemissionswerte - Werteangaben nach ISO 9296 und ISO 7779 /DIN
EN27779
Schalleistungspegel LW Ad, B Schalldruckpege LpAm, dBA
(Bediener position)
Gerät Leerlauf Betrieb Leerlauf Betrieb
SSL2000 Series 6,4 7,0 48 48
Library
NOTE: Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Compaq Vertretungen
erhältlich. 1 B = 10 dBA.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Für Geräte die nicht mit dem VDE-Funkschutzzeichen versehen sind wurde
dem Bundesamt für Zulassungen in der Telekommunikation (BZT) des
Inverkehrbringen dieses Gerätes angezeigt und die Berechtigung Zur
Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt.
Betreiberhinweis
Wir sind verpflichtet, Sie auf folgende Fakten hinzuweisen (BMPT-
Amtsblattverfügung 243/91 bzw. 1046/84 §2, Abschnitt 5):
Dieses Gerät wurde funktechnisch sorgfältig entstört und geprüft. Wird deises
Gerät innerhalb einer Anlage zusammen mit anderen Geräten betrieben, muß
bei Inanspruchnahme der “Allgemeinen Betriebsgenehmigung” nach BMPT-
AmtsblVfg. 243/91 bzw. 1046/84 die gesamte Anlage den unter §2, Abschnitt
1, genannten Voraussetzungen entsprechen.
Externe Datenkabel:
Sollte ein Austausch der von Digital spezifizierten Datenkabel nötig werden,
muß der Betriber für eine einwandfreie Funkentstörung sicherstellen, daß
Austauschkabel im Aufbau und Abschirmqualität dem Compaq Originalkabel
entsprechen.
B C
Bar Code Cable
options 2-26 specifications 2-14
Bar Code Label Size Cable Length
illustrated 4-26 maximum 2-15
Bar Code Labels Cables 2-11
specifications 4-26 illustrated 2-12
Bar Code Options Capacities
label alignment 2-26 tape 1-13
label size 2-26 Cartridges
D E
Data Electromagnetic Emission A-7
compression 1-12 Electronic Combination Lock 1-11
Data Compression Rates 1-5 Element Status Command
Data Transfer Rates Option 2-24
dependencies 1-5 Elevator car
Default Options removing 3-21
configuring 2-27 replacing 3-25
Default Screen 2-16, 4-9 Embedded Diagnostics
Demo Submenu 5-4 CE 1-12
Design Features described 1-12
advanced 1-12 power-on self test 1-12
Desktop Model user 1-12
outside cover removal 2-5 Emergency Removal
setting up 2-4 magazine 4-22
Diagnostics Enter button 4-6
CE 1-12 Entering Menu Mode 4-6
described 1-12 Entering Status Mode 4-7
power-on self test 1-12 Equipment Meeting VDE Class B
user 1-12 Requirements A-10
Display Screen error checking 1-12
control panel 1-9 Error Recovery 6-2
described 1-9 Error Recovery Procedures
Displaying (ERPs) 6-4
Firmware revision 4-19 Errors
Drive 0 Bus ID Option 2-23 general drive 6-2
Drive 1 Bus ID Option 2-23 Escape button 4-6
Drive address Exercising the library robotics 5-4
set 2-27
Drive Fault LED 4-5 F
Drive Setup
illustrated 2-12 Fan
Drive Status described 1-11
accessing 4-13 Integral 1-11
options 4-14 Fault Screen 4-10
Drives Fault System Codes (FSCs) 6-5
buffer size 1-12 FCC and VCCI Requirements A-9
data transfer rate 1-5 FCC Notice A-8
errors 6-2 Features
maximum sustained rate 1-5 described 1-7
number of 1-2 Firmware Revision
displaying 4-19
Front Panel
described 4-2
locking 4-8
Front View L
components 1-7, 4-2
Label Alignment Option 2-26
Label Size Option 2-26
G Labels
General Drive Errors 6-2 bar code 4-26
LED
indicators 4-5
H LEDs
Handling Tape Cartridges 4-24 drive fault 4-5
help loader fault 4-5
additional sources xiv ready 4-5
Compaq authorized resellers, use cleaner 4-5
telephone numbers xiv Library
Compaq website xiv configuration options 2-25
technical support telephone configured as 1-6
numbers xiv configuring 2-15
http://www.compaq.com xiv embedded diagnostics 1-12
equipped with 1-1
error checking 1-12
I features 1-7
icons installation instructions 2-1
symbols on equipment xii internal cabling 1-5
Import/Export Option 2-27 model numbers 1-2
Indicators operation 4-1
LED 4-5 specifications A-1
Indicators and Buttons 4-4 SSL2000 Series 1-1
Initialization Screen 4-9 unpacking 2-1
Inserting the Magazine 4-23 using menus 4-10
Inserting/Removing Cartridges Library Bus ID Option 2-23
described 4-21 Library Front View
magazine removal 4-21 component
Installation locations/descriptions 1-7,
instructions 2-1 4-3
Installing the Rackmount Model illustrated 1-7, 4-2
Top Cover 2-6 Library Mode Option 2-25
Integral Fan 1-11 Library Models
described 1-11 tabletop or rackmount 1-2
Interfaces Library Rear View
attaching cables to 3-9 illustrated 1-8
setting up 2-11 Library Robotics
Internal Cabling 1-5 described 1-11
Library Status
accessing 4-12
options 4-13
N Precautions
rackmount installation 2-5
Negotiation Mode Option 2-23 Product ID Option 2-23
Number of Drives Supported 1-2 PTM
Numbering installing a pre-assembled 3-2
reserved slots 2-21 removing 3-7
Numbering Display Option 2-25 PTM Extrusion
adding 3-12
O installing a new belt 3-16
PTM Installation
Operation illustrated 3-4
library 4-1 PTM motor housing assembly
Option attaching cable to 3-9
PTM 3-1 PTM Port Cover
Options illustrated 3-3
configuration 2-23 Pulley assembly
removing 3-25
P
Panel Extension Installation
R
rackmount 2-10 Rackmount
Parity Checking Option 2-23 model numbers 1-2
Pass-through mechanism 1-2 Rackmount Conversion Kit Part
Pass-Through Mechanism Number 1-6
described 1-2 Rackmount Model
Pass-Through Mechanism (PTM) cover installation 2-6
described 3-1 panel extension
Physical Configuration 1-6 installation 2-10
Platform Problems precautions to take 2-5
described 6-1 setting up 2-4
Post Recv’d Error Option 2-24 slide installation 2-8
Power Cord Rackmount Version
safety compliances 2-13 converting from tabletop 1-6
Power Cord Connector Reader
described 2-13 bar code 1-11
Power Supply Ready LED 4-5
described 1-9 Rear View
type 1-9 components 1-8
voltage range 1-9 Releasing
Power Switch lockdown mechanism 2-2
described 4-3 Remove Magazine Menu
Power-On Self Test described 4-16
described 1-12 Removing the Cleaning Cartridge
Power-On Self Test Screen 4-8 described 5-4
Pre-assembled PTM Removing the Desktop Model
installing 3-2 Outside Cover 2-5
U
Unit Attn Report Option 2-24
Unload Mode Option 2-25
Unloading/Loading
tape cartridges 4-19
Unlock Code 4-18
Unlock/Open Button 4-2
Unpacking
described 2-1
locking lockdown
mechanism 2-3
releasing lockdown
mechanism 2-2
Use Cleaner LED 4-5
User Diagnostics
described 1-12
Using Menus 4-10
Using the Mail Slot 4-24
V
VCCI Notice for Japan Class I
Equipment A-11
Vendor ID Option 2-23
Versions
rackmount 1-2
tabletop 1-2
W
warnings
electrical shock xiii
rack stability xiii
Write Protect Switch
illustrated 4-25
Write Protecting
tape cartridges 4-25
www.compaq.com xiv