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983466431.

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DSC-W690 Revision History

S.M. Rev.

SERVICE MANUAL
Ver. Date History Contents
issued
LEVEL 2 1.0 2012.03 Official Release — —

Ver. 1.0 2012.03 US Model


Canadian Model
AEP Model
Internal memory
ON BOARD
UK Model
E Model
Australian Model
Hong Kong Model
Chinese Model
Korea Model
Brazilian Model

Photo: Silver

SERVICE NOTE (Check the following note before the service.)

1-1. PRECAUTION ON REPLACING THE SY-328 BOARD


1-2. METHOD FOR COPYING OR ERASING THE DATA IN INTERNAL MEMORY
1-3. HOW TO WRITE DATA TO INTERNAL MEMORY
1-4. POWER SUPPLY ON REPAIRING
1-5. SELF-DIAGNOSIS FUNCTION
1-6. PROCESS AFTER FIXING FLASH ERROR
1-7. DEDICATED A/V CABLE (OPTIONAL ACCESSORY)
1-8. ORNAMENTAL RING A OR BARRIER ASSY REPLACING METHOD
1-9. DC MOTOR WORM ASSY REPLACING METHOD
1-10. THREE TUBE LUBRICATING BLOCK ASSY AND GROUP 1 FRAME REPLACING
METHOD
1-11. FINAL INSPECTION

DIGITAL STILL CAMERA


The components identified by Les composants identifiés par
mark 0 or dotted line with mark une marque 0 sont critiques pour
0 are critical for safety. la sécurité.
Replace only with part number Ne les remplacer que par une piè-
specified. ce portant le numéro spécifié.
2012C08-1
DSC-W690_L2 © 2012.03
9-834-664-31 Sony Corporation Published by Sony Techno Create Corporation
SPECIFICATIONS
Camera [Input and Output connectors] BC-CSN/BC-CSNB battery
USB / A/V OUT jack: charger
[System] Video output
Image device: 7.75 mm (1/2.3 type) Audio output Power requirements: AC 100 V to
color CCD, Primary color filter USB communication 240 V, 50 Hz/60 Hz, 2 W
Total pixel number of camera: USB communication: Hi-Speed USB Output voltage: DC 4.2 V, 0.25 A
Approx. 16.4 Megapixels (USB 2.0) Operating temperature:
Effective pixel number of camera: 0°C to 40°C (32°F to 104°F)
Approx. 16.1 Megapixels Storage temperature:
Lens: Sony G 10× zoom lens
[Screen] –20°C to +60°C (–4°F to +140°F)
LCD screen:
f = 4.45 mm – 44.5 mm (25 mm – Dimensions:
7.5 cm (3.0 type) TFT drive
250 mm (35 mm film equivalent)) Approx. 55 mm × 24 mm × 83 mm
Total number of dots:
F3.3 (W) – F5.9 (T) (2 1/4 inches × 31/32 inches × 3 3/
230 400 dots
While shooting movies (16:9): 8 inches) (W/H/D)
27.5 mm – 275 mm* Mass: Approx. 55 g (1.9 oz)
While shooting movies (4:3): [Power, general]
33.5 mm – 335 mm* Power: Rechargeable battery pack
* When [Movie SteadyShot] is set to [Standard]. NP-BN, 3.6 V Rechargeable battery pack
SteadyShot: Optical Power consumption (during shooting): NP-BN
Exposure control: Automatic exposure, 1.1 W Used battery: Lithium-ion battery
Scene Selection (11 modes) Operating temperature: Maximum voltage: DC 4.2 V
White balance: Automatic, Daylight, 0°C to 40°C (32°F to 104°F) Nominal voltage: DC 3.6 V
Cloudy, Fluorescent 1/2/3, Storage temperature: Maximum charge voltage: DC 4.2 V
Incandescent, Flash, One Push –20°C to +60°C (–4°F to +140°F) Maximum charge current: 0.9 A
Recording interval for Burst mode: Dimensions (CIPA compliant): Capacity: Caution
Approx. 1.0 second 94.3 mm × 56.1 mm × 21.7 mm
File format:
typical: 2.3 Wh (630 mAh) Danger of explosion if battery is incorrectly replaced.
(3 3/4 inches × 2 1/4 inches × 7/8 minimum: 2.2 Wh (600 mAh)
Still images: JPEG (DCF, Exif, Replace only with the same or equivalent type.
inches) (W/H/D)
MPF Baseline) compliant, DPOF Mass (CIPA compliant) (including NP-
Dispose of used batteries according to the instructions.
Design and specifications are subject to
compatible BN battery pack, “Memory Stick change without notice.
Movies: MPEG-4 AVC/H.264 Duo” media):
Recording media: Internal Memory Approx. 142 g (5.0 oz)
SAFETY-RELATED COMPONENT WARNING!! ATTENTION AU COMPOSANT AYANT RAPPORT
(Approx. 27 MB), “Memory Stick Microphone: Monaural À LA SÉCURITÉ!
Duo” media, “Memory Stick Speaker: Monaural COMPONENTS IDENTIFIED BY MARK 0 OR DOTTED LINE WITH LES COMPOSANTS IDENTIFIÉS PAR UNE MARQUE 0 SUR LES
Micro” media, SD cards, microSD Exif Print: Compatible MARK 0 ON THE SCHEMATIC DIAGRAMS AND IN THE PARTS LIST DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES PIÈCES SONT
memory cards PRINT Image Matching III: ARE CRITICAL TO SAFE OPERATION. REPLACE THESE COMPO- CRITIQUES POUR LA SÉCURITÉ DE FONCTIONNEMENT. NE REM-
Flash: Flash range (ISO sensitivity Compatible NENTS WITH SONY PARTS WHOSE PART NUMBERS APPEAR AS PLACER CES COMPOSANTS QUE PAR DES PIÈCES SONY DONT
(Recommended Exposure Index)
SHOWN IN THIS MANUAL OR IN SUPPLEMENTS PUBLISHED BY LES NUMÉROS SONT DONNÉS DANS CE MANUEL OU DANS LES
set to Auto):
Approx. 0.3 m to 3.3 m (W) (11 7/8
SONY. SUPPLÉMENTS PUBLIÉS PAR SONY.
inches to 10 feet 10 inches)
Approx. 1.5 m to 1.9 m (T) (4 feet
11 1/8 inches to 6 feet 2 7/8 inches) SAFETY CHECK-OUT
After correcting the original service problem, perform the following
safety checks before releasing the set to the customer.

1. Check the area of your repair for unsoldered or poorly-soldered UNLEADED SOLDER
connections. Check the entire board surface for solder splashes and This unit uses unleaded solder.
bridges. Boards requiring use of unleaded solder are printed with the lead free
2. Check the interboard wiring to ensure that no wires are “pinched” mark (LF) indicating the solder contains no lead.
or contact high-wattage resistors. (Caution: Some printed circuit boards may not come printed with the
3. Look for unauthorized replacement parts, particularly transistors, lead free mark due to their particular size.)
that were installed during a previous repair. Point them out to the
customer and recommend their replacement.
4. Look for parts which, through functioning, show obvious signs of : LEAD FREE MARK
deterioration. Point them out to the customer and recommend their Be careful to the following points to solder or unsolder.
replacement.
5. Check the B+ voltage to see it is at the values specified. • Set the soldering iron tip temperature to 350 °C approximately.
6. Flexible Circuit Board Repairing If cannot control temperature, solder/unsolder at high temperature
• Set the soldering iron tip temperature to 350 °C approximately. for a short time.
• Do not touch the soldering iron on the same conductor of the circuit Caution: The printed pattern (copper foil) may peel away if the
board (within 3 times). heated tip is applied for too long, so be careful!
• Be careful not to apply force on the conductor when soldering or Unleaded solder is more viscous (sticky, less prone to
unsoldering. flow) than ordinary solder so use caution not to let solder
bridges occur such as on IC pins, etc.
• Be sure to control soldering iron tips used for unleaded solder and
those for leaded solder so they are managed separately. Mixing un-
leaded solder and leaded solder will cause detachment phenomenon.

DSC-W690_L2
–2–
1. SERVICE NOTE

1-1. PRECAUTION ON REPLACING THE SY-328 BOARD 1-2. METHOD FOR COPYING OR ERASING THE DATA IN INTERNAL MEMORY

DESTINATION DATA The data can be copied/erased by the operations on the HOME screen. (When erasing the data, execute formatting the internal memory.)
When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”. Note 1:When replacing the SY-328 board, erase the data in internal memory of the board before replacement.
Note 2:When replacing the SY-328 board, execute formatting and initialize the internal memory after replacement.
RESTORE DATA
When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “RESTORE DATA” to get the data. Method for Copying the Data in Internal Memory
The data getting for this model is as follows.
• USB SERIAL No. Copy
• Hash data setting
• Custom Setting Backup Copies all images in the internal memory to a memory card.
• AWB standard data input & check, Color reproduction check
1. Insert a memory card with sufficient free capacity into the camera.

Regarding the PlayMemories Home 2. MENU (Settings) (Memory Card Tool) [Copy] [OK]
PlayMemories Home has been written in internal memory.
SY-328 board for service is supplied with written the PlayMemories Home. Notes
Make sure there is sufficient battery power. Otherwise, the battery power may run out when you attempt
USB SERIAL No. to copy image files, causing the copy to fail and possibly corrupt the data.
The set is shipped with a unique ID (USB Serial No.) written in it. Images cannot be copied individually.
The original images in the internal memory are retained even after copying. To delete the contents of the
This ID has not been written in a new board for service, and therefore it must be entered after the board replacement. internal memory, remove the memory card after copying, then format the internal memory ([Format] in
Start the Adjust Manual in the Adjust Station and execute the “USB SERIAL No. INPUT”. [Internal Memory Tool]).
A new folder is created on the memory card and all the data will be copied to it. You cannot choose a
Angular Velocity Sensor specific folder and copy images to it.
When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor (SE403).
Start the Adjust Manual in the Adjust Station and execute the “Angular velocity sensor sensitivity adj”.
Method for Formatting the Internal Memory or “Memory Stick Duo” media
SY-328 BOARD (SIDE B)
Format

Formats the memory card or the internal memory. When you use a memory card with this camera for the first
time, it is recommended to format the card using the camera for stable performance of the memory card
before shooting. Note that formatting permanently erases all data on the memory card, and is unrecoverable.
Save precious data on a computer, etc.
1. MENU (Settings) (Memory Card Tool) or (Internal Memory Tool) [Format]
[OK]
SE403

PY Type A: Note
Note that formatting permanently erases all data including even protected images.
PY

Type B:
PY

P: PITCH sensor sensitivity


Y: YAW sensor sensitivity

Note: The sensor sensitivity of SE403 of SY-328 board is written only repair parts.

DSC-W690_L2
1-1
1-3. HOW TO WRITE DATA TO INTERNAL MEMORY 1-5. SELF-DIAGNOSIS FUNCTION

Usually, the camera has been set so as to disable the data writing from the PC to the internal memory of the camera. 1-5-1. Self-diagnosis Function 1-5-2. Self-diagnosis Display
This setting must be changed temporarily when the data is to be written to the internal memory such as a case after the board replacement. When problems occur while the unit is operating, the self-diagnosis func- When problems occur while the unit is operating, the LCD screen shows
To change settings is enabled with using the writing enabler tool (Write Enable Tool) on the Adjust Manual is activating from the Adjust Station. tion starts working, and displays on the LCD screen what to do. a 4-digit display consisting of an alphabet and numbers, which blinks at
Details of the self-diagnosis functions are provided in the Instruction 3.2 Hz. This 5-character display indicates the “repaired by:”, “block” in
Data writing method manual. which the problem occurred, and “detailed code” of the problem.
1) Start the Adjust Manual from the Adjust Station.
LCD screen
2) Click (Write Enable Tool) button.
3) Click “Activate Write Enable Mode” button.

Blinks at 3.2 Hz

C 32 00

Repaired by: Block Detailed Code


C : Corrected by customer Indicates the appropriate Refer to “1-5-3. Self-diagnosis Code Table”.
E : Corrected by service step to be taken.
4) Upon completion of the setting change, the following message will be displayed. engineer E.g.
13 ....Format the “memory card”.
32 ....Turn on power again.

5) Return the driver to the original one, and connect the PC to the camera (USB mode: Mass Storage).
Perform the following procedure at the method order 5) when using [Write Enable Tool].

1. Disconnect the USB cable from the camera.


2. Remove the Adjustment mode setting MS from the camera.
3. Insert a Memory Stick (except Adjustment mode setting MS) into the camera, and then remove it.
4. Reconnect the USB cable to the camera so that the camera is connected in the Mass-Storage mode.

6) Write the data read out into the PC to the internal memory of the camera.
7) Disconnect the PC from the camera, and turn off the camera.

Note: By turning off the camera, the write enable setting is reset.

1-4. POWER SUPPLY ON REPAIRING

Use the battery (NP-BN) on repairing.


The external battery source cannot be used on repairing.

DSC-W690_L2
1-2
1-5-3. Self-diagnosis Code Table 1-6. PROCESS AFTER FIXING FLASH ERROR
Self-diagnosis Code When “FLASH error” (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash is changed
automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the HOME screen.
Repaired by:

Block Detailed Symptom/State Correction


Function Code Method for Initializing the Flash Error Code

Initialize

The internal memory has experienced a me- Initializes the setting to the default setting.
Turn the power off and on again. Even if you execute this function, the images are retained.
dia error.
1. MENU (Settings) (Main Settings) [Initialize] [OK]
The internal memory has experienced a for-
Format the internal memory.
mat error.
Note
Be sure not to remove the battery pack while initializing.
Memory card is unformatted. Format the memory card.
C 1 3 0 1
Memory card is broken. Insert a new memory card.

Memory card type error Insert a supported memory card. 1-7. DEDICATED A/V CABLE (OPTIONAL ACCESSORY)

The camera cannot read or write data on the Turn the power off and on again, or taking out and inserting the memory Dedicated A/V cable is not supplied with this model.
memory card. card several times. For details of the dedicated A/V cable, refer to the Note 1 on the “ACCESSORIES”.

C 3 2 0 1 Trouble with hardware Turn the power off and on again.

E 6 2 0 2 Abnormality of IC for steadyshot. Check of the IC for steadyshot (IC402 on the SY-328 board).

E 6 2 1 0 Lens initializing failure. Check of the IC for steadyshot (IC402 on the SY-328 board).

Check the HALL element (PITCH) of optical image stabilizer (pin wk,
E 6 2 1 1 Lens overheating (PITCH). e; of CN401 on the SY-328 board). If it is OK, check PITCH angular
velocity sensor (SE403 on the SY-328 board) peripheral circuits.
Check the HALL element (YAW) of optical image stabilizer (pin wg,
E 6 2 1 2 Lens overheating (YAW). wj of CN401 on the SY-328 board). If it is OK, check YAW angular
velocity sensor (SE403 on the SY-328 board) peripheral circuits.
Check the OIS temp sensor of optical image stabilizer (pin 8 of
E 6 2 2 0 Abnormality of thermistor.
CN401 on the SY-328 board).

E 9 1 0 1 Abnormality when flash is being charged. Checking of flash unit or replacement of flash unit. (Note)

Note: After repair, be sure to perform “1-6. PROCESS AFTER FIXING FLASH ERROR”.

DSC-W690_L2
1-3
1-8. ORNAMENTAL RING A OR BARRIER ASSY REPLACING METHOD 1-9. DC MOTOR WORM ASSY REPLACING METHOD

Removal Removal
Turn on the power switch and extend the lens (TELE end). 1. Disengage the two claws and remove the FG Leaf Spring.
Detach the battery. 2. Remove the two Sensors.
Apply alcohol to two gaps A of the Ornamental Ring A with tweezers or a fine-tipped stick as shown below. 3. Disengage the claw and remove the FPC Retainer.
Turn the Ornamental Ring A clockwise and counterclockwise to detach it. 4. Peel off the FPC Tape.
Note: As for the figure below, this model and the shape
5. Disconnect the two Flexible Boards from the Connectors on the LF-139 Flexible Board.
of the main body are different.
Claws
Flexible Board
Ornamental Ring A FG Leaf Connector
A Tweezers Spring
Solvent
Sensors

Claw
Connector Flexible Board
FPC Retainer FPC Tape

6. Remove the LF-139 Flexible Board.


Disengage the four claws and remove the Barrier Assy. 7. Remove the four screws and remove the Z Retainer and the Sensor.
Claws Barrier Assy
Rib
LF-139 Flexible Board Boss

Claws Boss Screws Z Retainer


Screw

Ribs
Sensor
Installation
Fit the four claws while inserting the Barrier Lever into the hole and attach the Barrier Assy.

Barrier Boss Rib Rib


Claws Barrier Assy Lever Boss
Claws

Hole 8. Detach the Rear Mirror Plate and remove the Gear Worm Wheel, Gear A, and Gear B.
9. Remove the two screws and remove solder at two locations to detach the DC Motor Worm Assy.

Solders
Peel off the release papers of the Barrier Tapes.
Install the Ornamental Ring A and press it lightly. DC Motor Worm Assy
Ornamental Ring A Gear B
Barrier Tapes Barrier Assy Gear A
Barrier Tapes Rear Mirror
Gear Worm Plate
Wheel LF-139 Flexible Board

Screws

DSC-W690_L2
1-4
1-10. THREE TUBE LUBRICATING BLOCK ASSY AND GROUP 1 FRAME REPLACING METHOD

Installation Removal
1. Install the LF-139 Flexible Board to the DC Motor Worm Assy and solder the LF-139 Flexible Board at two locations. 1. Disengage the two claws and remove the FG Leaf Spring.
2. Install the DC Motor Worm Assy to the Stationary Tube Assy with two screws. 2. Remove the two Sensors.
3. Install the Gear Worm Wheel, Gear A, and Gear B. 3. Disengage the claw and remove the FPC Retainer.
4. Install the Rear Mirror Plate. 4. Disconnect the Flexible Board from the Connector on the LF-139 Flexible Board.
Solders 5. Peel off the FPC Tape.
6. Disconnect the Flexible Board from the Connector on the LF-139 Flexible Board.
DC Motor Worm Assy Claws Flexible Board
Gear B Connector
FG Leaf
Gear A Spring
Rear Mirror
LF-139 Flexible Board Gear Worm Plate Sensors
Wheel

Claw
Connector Flexible Board
Screws FPC Retainer FPC Tape

5. Install four screws and the Z Retainer. Tighten the screws in the order of numbers in the figure below. 7. Remove the LF-139 Flexible Board.
6. Install the LF-139 Flexible Board.
Rib Rib
Screws Z Retainer LF-139 Flexible Board Boss LF-139 Flexible Board Boss
Screw
3
4
1 Boss Boss

2
Sensor
Ribs
Ribs

Rib Boss Rib Rib


Boss Rib Boss
Boss Fold inside
Draw up

7. Connect the two Flexible Boards to the Connectors on the LF-139 Flexible Board. 8. Remove the four screws and remove the Z Retainer and the Sensor.
8. Stick the FPC Tape as shown in the figure below.
9. Install the two Sensors and attach the FG Leaf Spring.
Note: Attach the FG Leaf Spring in the correct orientation.
10. Attach the FPC Retainer. Screws Z Retainer
Claws Screw

Flexible Board
Connector FG Leaf
Spring
Sensor
Sensors

Flexible Board
Claw OK
Connector FPC Tape FPC Retainer
FG Leaf Spring

Rib NG

FPC Tape FG Leaf Spring

DSC-W690_L2
1-5
9. Detach the Rear Mirror Plate and remove the Gear Worm Wheel, Gear A, and Gear B. 15. Turn the 3 Group Assy approx. 20° in the arrow direction.
16. Disengage the three Claws with tweezers.

Gear B
Tweezers
Gear A
Rear Mirror
Gear Worm Plate 3 Group Assy
Wheel

10. Turn the Gear in the arrow direction to extend the Mirror Plate slightly.
Claw
11. Turn portion A in the arrow direction to TELE end and remove the Flexible Board from the hole in the Stationary Tube Assy.
Flexible Board
Gear A

Claw

17. Remove the Lens Block.


18. Remove the 1 Frame Assy from the Cam Tube A.

12. Turn portion A in the arrow direction to WIDE end and detach the Main Body from the Stationary Tube Assy. Lens Block
1 Frame Assy
Flexible Board Main Body

Cam Tube A
A Stationary Tube Assy

13. Remove the Main Body in the arrow direction.


14. Remove the Rotary Cam Tube from the Rotary Tube in the arrow direction.
Main Body

Rotary Cam Tube

Rotary Tube

DSC-W690_L2
1-6
19. Fully turn the Cam Tube B in the arrow direction. Installation
1. Align the Lever with the cutout as shown in the figure, and then install the Straight Tube to the Cam Tube B.
Note: Be sure to set the Straight Tube at the correct insertion position.
2. Turn the Straight Tube in the arrow direction to the maximum.
Straight Tube
Cam Tube B Lever
Straight Tube

Cam Tube B
20. Remove the 2 Group Frame. Cutout
21. Remove the Straight Tube Block.
3. Install the Straight Tube Block aligning the thinnest groove with the white part as shown in the figure, and then turn
Straight Tube Block
the Cam Tube B in the arrow direction to the maximum.
2 Group Frame
Straight Tube Block
Thinnest Groove

Cam Tube B
3 Group Assy

3 Group Assy White Part

22. Turn the Straight Tube in the arrow direction to detach it from the Cam Tube B. 4. Install the 2 Group Frame at a position where the Shaft of 3 Group Assy is visible through the cutout of the 2 Group Frame.

Straight Tube 2 Group Frame Top side view


Shaft of 3 Group Assy
2 Group Frame
Straight Tube

Cam Tube B

DSC-W690_L2
1-7
5. Install the 1 Frame Assy so the Lever positions match. 11. Turn the Gear in the arrow direction to extend the Mirror Plate slightly.
Note: Confirm that the Barrier closes when the 1 Frame Assy is pushed. 12. Turn portion A in the arrow direction to TELE end and remove the Flexible Board from the hole in the Stationary Tube Assy.

1 Frame Assy Flexible Board


Lever Gear A

Lever

6. Set the 3 Group Assy in the groove in the orientation where the Flexible Board comes to the nearly opposite side of the cabinet number
on the Cam Tube A.
Note: Be sure to set the 3 Group Assy at the correct insertion position.
13. Install the Gear Worm Wheel, Gear A, and Gear B.
7. Push the 3 Group Assy until the three claws lock.
14. Install the Rear Mirror Plate.
Flexible Board 15. Install four screws and the Z Retainer. Tighten the screws in the order of numbers in the figure below.
3 Group Assy
Claws

Screws Z Retainer
Screw
Cam Tube A 3
Gear B Rear Mirror 4
1
Claws Plate
Gear A 2
Sensor
Gear Worm
Wheel

Cabinet Number

8. Install the Rotary Cam Tube to the Rotary Tube aligning the semicircular cutout with the Gear edge.
9. Install the Stationary Tube Assy at the position shown in the figure as a guideline.
Note: Be sure to install the Rotary Cam Tube with the semicircular cutout and the Gear edge set in the "OK" state shown in the figure.
10. Install the Main Body so that the Flexible Board position matches the hole to pass the Flexible Board.

16. Install the LF-139 Flexible Board.


Semicircular
OK
Rotary Cam Tube Rib
Cutout LF-139 Flexible Board Boss

Boss
Main Body

NG
Ribs

Boss Rib Rib


Boss Fold inside
Draw up
Gear Edge Rotary Tube
Stationary Tube Assy

DSC-W690_L2
1-8
1-11. FINAL INSPECTION

17. Connect the two Flexible Boards to the Connectors on the LF-139 Flexible Board. 1-11-1. Confirm There Is No Fault In Actual Motion/Actual Screen
18. Stick the FPC Tape as shown in the figure below.
Inspect it as follows when you exchange parts in the lens block.
1 Zoom motion (Check five postures: horizontal, upward/downward, upper/lower oblique 45º)
Flexible Board No abnormal sound or motion must be found over full stroke between TELE end and WIDE end.
Connector 2 Zoom image
No abnormality such as a skipped image or wavy image must be found in the image through LCD or finder over full stroke between
TELE end and WIDE end.
3 Barrier (Check five postures: horizontal, upward/downward, upper/lower oblique 45º)
The barrier must be opened and closed fully, free from a sticking in the midway.
No abnormal sound must be heard during the operation.
Rib 4 Appearance condition Scratches or stains must not be noticeable, except that the customer permits them.
5 Foreign matters on the lens The lens condition must not be worse than that when the camera was received from the customer.
Connector
Flexible Board Note: As for the figure below, this model and the shape
FPC Tape FPC Tape
of the main body are different.

19. Install the two Sensors and attach the FG Leaf Spring.
Note: Attach the FG Leaf Spring in the correct orientation.
20. Attach the FPC Retainer.
Upward
Lens at WIDE end

Claws
OK
FG Leaf
Spring
FG Leaf Spring
Sensors
Full stroke check
Horizontal
NG
Claw

FPC Retainer
FG Leaf Spring

Lens at TELE end


Downward
21. Apply a voltage of 2.5 V to the DC Motor and retract the Lens.

DC2.5V

DSC-W690_L2
1-9
1-11-2. Inspection When Cam Tube Block Assy Or Straight Tube Lubricated Assy Is Replaced
Focus check
1 Preparation
• Camera installed re-assemble lens.
• Chart (Printed PDF file at the same magnification) (Refer to <Reference>)
• Tripod
• Mirror (ex. CD)
• Memory card
• PC
2 Shoot setting
(1) Paste the chart.
• Chart should be on the flat wall.
• Illuminance level in the chart should be the same.
• Make the tripod’s height and the center of the chart to the same height.
• Enough space needed for shooting.
(2) Set the camera.
• Set [P] mode
• Set [Maximum] size
• Set ISO lowest level
• Set Steady Shot [OFF]
• Set Flash [OFF]
(3) Set the camera on a tripod.
(4) Adjust the position of the camera and the chart.
1. Set the zoom position of the camera at Wide end.
2. Attach the mirror onto the center of the chart.
* The mirror should not tilt on the chart.
3. Set the camera to display the chart on LCD like in the following picture.
4. Adjust the camera position to the center of the chart.
* Adjust the tripod height and the position (Lateral direction).
5. Adjust the camera angle to the frame of the chart with tripod.
Remove the mirror.
3 Shooting
(1) Set [Self-Timer]
(2) Shot
4 Check the shot image.
(1) Check the shot image on PC.
100% Display (Display at the same magnification of its Pixel.)
Compare the image with the sample you set.
No extreme focus blurring
It should be distinguished the black and white by the sharpness between them.
If it is in NG level, replace the lens unit.

<Reference>
• How to Print the Chart
Print “Forcus-Chart_A3.pdf” with printer.
Print at the same magnification (It means 100 % size).
Check the settings of printer to print in proper size.
• Check of chart size.
Make charts together and check if the size of charts is the following size.
* The chart consists of 2 pcs.

DSC-W690_L2
1-10E
2. REPAIR PARTS LIST

IDENTIFYING PARTS
(ENGLISH) The components identified by mark 0
Follow the disassembly in the numerical order given. NOTE: or dotted line with mark 0 are critical for
• -XX, -X mean standardized parts, so they may have some differences from the original safety.
one. Replace only with part number specified.
• Items marked “*” are not stocked since they are seldom required for routine service. Les composants identifiés par une marque
Some delay should be anticipated when ordering these items. 0 sont critiques pour la sécurité.
• The mechanical parts with no reference number in the exploded views are not sup- Ne les remplacer que par une pièce portant
plied. le numéro spécifié.
• Due to standardization, replacements in the parts list may be different from the parts
specified in the diagrams or the components used on the set.
• Color Indication of Appearance Parts
• CAPACITORS:
Example:
uF: μF
(SILVER) : Cabinet’s Color
• COILS
(Silver) : Parts Color
uH: μH
• RESISTORS
All resistors are in ohms.
2 Cabinet (Rear) Assy METAL: metal-film resistor
6 Cabinet (Upper) Assy METAL OXIDE: Metal Oxide-film resistor
3 SW-590 Board
F: nonflammable
• SEMICONDUCTORS
In each case, u: μ, for example:
uA...: μA... , uPA... , μPA... ,
uPB... , μPB... , μPC... , μPC... ,
uPD..., μPD...

• Abbreviation
AUS : Australian model
BR : Brazilian Model
View Position
CND : Canadian model Top View
7 RL-131 Board
HK : Hong Kong model
KR : Korea model Left View
Back View
q; SY-328 Board
5 LCD Module
qa BT Holder Assy SY
-32
8
4 Main Frame

Front View
9 Lens Block Section Right View
• CD-835 Flexible Board

101 Bottom View

8 Charging Capacitor
(MC-206 Flexible Board)
1 Cabinet (Front) Assy

Link DISCHARGING OF THE CHARGING CAPACITOR ACCESSORIES ASSEMBLY

DSC-W690_L2
2-1
NOTE FOR REPAIR Cut and remove the part of gilt
which comes off at the point.
• Make sure that the flat cable and flexible board are not cracked (Be careful or some
of bent at the terminal. pieces of gilt may be left inside)
Do not insert the cable insufficiently nor crookedly.

• When remove a connector, don’t pull at wire of connector. It is


possible that a wire is snapped.

• When installing a connector, don’t press down at wire of con-


nector.
It is possible that a wire is snapped.

• Do not apply excessive load to the gilded flexible board.

DISCHARGING OF THE CHARGING CAPACITOR (C901) Note: High-voltage cautions

The charging capacitor is charged up to the maximum 330 V Discharging the Capacitor
potential. Short-circuit between two points with
There is a danger of electric shock by this high voltage when the the short jig about 10 seconds.
capacitor is handled by hand. The electric shock is caused by the
charged voltage which is kept without discharging when the main R:1 kΩ/1 W
power of the unit is simply turned off. Therefore, the remaining (Part code: 1-215-869-11)
voltage must be discharged as described below.
MC-206
Flexible Board
Preparing the Short Jig
To preparing the short jig, a small clip is attached to each end of
a resistor of 1 kΩ /1 W (1-215-869-11).
Wrap insulating tape fully around the leads of the resistor to
prevent electrical shock.

1 kΩ/1 W

Wrap insulating tape.

C901

DSC-W690_L2
2-2
2-1. EXPLODED VIEWS DISASSEMBLY
2-1-1. OVERALL SECTION 1. Remove to numerical order (1 to 5) in the left figure.
ns : not supplied
1 #20/#244 X 5

Bottom View Right View Left View


When assembling,
#20
adjust the position.
#244

#20 #20 #20


#244 #244 #244
(Note 1)
17 1
(Claw)

6 3
(Claws)

4 #20/#244 X 1 → Turn the LCD (4)


#20
35 #244 Bottom View #20 Back View
4
(Note 1) #244

4 ns
#20
#244
(Note 1)

4
(Note 2)
3 Screw
(Note 2)
#20: M1.4 X 3.0 #244: M1.4 X 3.0
5 LCD901 (Silver) (Black)
(Note 2) 2-635-591-31 4-412-769-21
21
1.4 1.4

3.0 3.0
#20 Front/Top Section ns
#244 (See page 2-4)
(Note 1)

Note

Note 1 Note 2: Refer to “Assembly-3: Installation Cautions of the


LCD Cushion (140) and LCD Window (620).”
Ref. No. Part No. Description Ref. No. Part No. Description
THE COMBINATION OF CABINET’S
COLOR AND SCREW
1 4-419-055-01 LID (140), DC (SILVER) 7 A-1865-926-A CABINET (REAR) BLOCK ASSY (D) (BLACK)
The screw pointed is different according to
1 4-419-055-11 LID (140), DC (BLACK) 7 A-1865-927-A CABINET (REAR) BLOCK ASSY (E) (RED) the cabinet's color.
1 4-419-055-21 LID (140), DC (RED) 7 A-1865-928-A CABINET (REAR) BLOCK ASSY (F) (BLUE) For the combination of cabinet's color and screw,
1 4-419-055-31 LID (140), DC (BLUE) please refer to Table 2-1.
2 4-422-148-01 INSULATING SHEET (140), LCD LCD901 1-802-983-11 LCD MODULE (LMS300GF07) (Note 2) Table 2-1
Screw's
3 4-422-751-01 CUSHION (140), LCD (Note 2) #20 2-635-591-31 SCREW (M1.4), NEW TRU-STAR, P2 (Note 1) Ref. No. (Parts Color.) Cabinet's Color
4 4-171-152-02 WINDOW (620), LCD (Note 2) #244 4-412-769-21 SCREW (M1.4), NEW TRU-STAR, P2 (Note 1)
5 A-1867-234-A SW-590 BOARD, COMPLETE #20 (Silver) SILVER
6 1-883-782-11 FPC-029 FLEXIBLE BOARD #244 (Black) BLACK/RED/BLUE
7 A-1865-925-A CABINET (REAR) BLOCK ASSY (C) (SILVER)

DSC-W690_L2
2-3
DISASSEMBLY
2-1-2. FRONT/TOP SECTION 1. Remove to numerical order (1 to 5) in the left figure.
2. The meaning of the sign in left figure is as follows. Be careful when it removes.
◇: Solder

#20
2 #20 X 1

2 56 Back View

#20
57

2 (Claw)
55

60
3
54
4 53 DISCHARGING OF THE CHARGING CAPACITOR
‘
2 (Claw)
52 4 (Claw)
‘
BT900 ‘
Screw
3
4 (Claw) 5 58 #20: M1.4 X 3.0
(Silver)
‘ 2-635-591-31

1.4

59 3.0

C901

: BT900 (LITHIUM RECHARGEABLE BATTERY)


Board on the mount position.
(See page 6-17 of Level 3) Note
Caution :
Main Section Danger of explosion if battery is incorrectly replaced.
(See page 2-5) Replace only with the same or equivalent type.
1 51 Dispose of used batteries according to the instructions.

Ref. No. Part No. Description Ref. No. Part No. Description
51 X-2583-859-1 CABINET (FRONT) ASSY (140C) (SILVER) 56 X-2583-865-1 CABINET (UPPER) ASSY (140E) (RED)
51 X-2583-860-1 CABINET (FRONT) ASSY (140D) (BLACK) 56 X-2583-866-1 CABINET (UPPER) ASSY (140F) (BLUE)
51 X-2583-861-1 CABINET (FRONT) ASSY (140E) (RED) 57 4-419-059-01 INSULATING SHEET (140), RL
51 X-2583-862-1 CABINET (FRONT) ASSY (140F) (BLUE) 58 1-885-540-11 MC-206 FLEXIBLE BOARD
 52 1-489-357-11 FLASH UNIT 59 4-422-149-01 INSULATING SHEET (140)

53 A-1867-236-A RL-131 BOARD, COMPLETE 60 4-419-058-01 SHEET, AF LIGHT INTERCEPTION


54 4-177-708-01 RUBBER, MICROPHONE
55 1-885-508-11 FPC-031 FLEXIBLE BOARD  BT900 1-756-710-12 LITHIUM RECHARGEABLE BATTERY
56 X-2583-863-1 CABINET (UPPER) ASSY (140C) (SILVER)  C901 1-118-165-11 CAP, ALUMINIUM ELECT 63uF 330V
56 X-2583-864-1 CABINET (UPPER) ASSY (140D) (BLACK)
#20 2-635-591-31 SCREW (M1.4), NEW TRU-STAR, P2 (Note 1)
DSC-W690_L2
2-4
DISASSEMBLY
2-1-3. MAIN SECTION 1. Remove to numerical order (1 to 3) in the left figure.
2. The meaning of the sign in left figure is as follows. Be careful when it removes.
ns : not supplied
◇: Solder

Note

Note 1:
PRECAUTIONS WHEN HOLDING THE LENS BLOCK
BH701
3102 103 104
(Note 3)
Hold the Lens Block at the Do not hold the following part.
center of both sides.
Zoom Motor Zoom Motor
Hold here. Very weak
Very weak
3 (Claw)
Yoke
SSY Very weak
Y-3-32 Yoke
288
Very weak

ns

Focus Lens
Lens Barrier
Very weak
Very weak
1 Lens Block Section
(See page 2-6)
(Note 1)

101 Note 2: Refer to “Assembly-1: Precaution During Speaker


Installation.”.

Note 3: Refer to “Assembly-2: Installation Method of Battery


Terminal Board.”.

SP901
(Note 2)
2 (Claws)

2 (Claws)
2 ns

Ref. No. Part No. Description Ref. No. Part No. Description
101 X-2583-870-1 HOLDER ASSY (140C), BT (SILVER) 103 4-415-634-01 SHEET (100), SY RADIATION
101 X-2583-871-1 HOLDER ASSY (140D), BT (BLACK) * 104 3-289-764-01 GASKET (280)
101 X-2583-872-1 HOLDER ASSY (140E), BT (RED)
101 X-2583-873-1 HOLDER ASSY (140F), BT (BLUE)  BH701 1-780-936-11 TERMINAL BOARD, BATTERY (Note 3)
102 A-1877-628-A SY-328 BOARD, COMPLETE (SERVICE) SP901 1-858-343-51 LOUDSPEAKER (1.0 CM) (Note 2)
DSC-W690_L2
2-5
DISASSEMBLY
2-1-4. LENS BLOCK SECTION 1. The meaning of the sign in left figure is as follows. Be careful when it removes.
◇: Solder
ns : not supplied

Screw
#30: M1.2 X 3.5 (Tapping) #176: M1.2 X 2.0 #258: M1.4 X 3.5 (Tapping)
(White) (Silver) (Silver)
3-086-156-11 3-947-504-31 4-299-468-11

1.2 1.2 1.2


159
(including IC002 (CCD imager))
(Note 3, 4) 3.5 2.0 3.5

#258

151 Note
(Note 1, 2)
158 ‘ ns Note 1:
#30
160 PRECAUTIONS WHEN HOLDING THE LENS BLOCK
(SIZE : 10.1mm X 5.4mm)
Hold the Lens Block at the Do not hold the following part.
center of both sides.
#30 Zoom Motor Zoom Motor
ns 157 Hold here.
ns Very weak Very weak

Yoke
Very weak
Yoke
153 Very weak
156
152 155
154

Focus Lens
#176 Lens Barrier
Very weak
Very weak
ns

Note 2: Refer to the following each item when you exchange parts of Note 3: Be sure to read “Precautions for Replacement of Imager” on
Lens Block page 6-1 of Level3 when changing the imager.
CAUTION • 1-8. ORNAMENTAL RING A OR BARRIER ASSY REPLACING
For the part of 160 : TAPE, FPC, cut POLYESTER TAPE (BLACK) 10 METHOD (page 1-4)
Note 4: STATIONARY TUBE and REAR MIRROR PLATE are supplied
MM (9-913-210-03) into the desired length and use it. • 1-9. DC MOTOR WORM ASSY REPLACING METHOD
with the ASM FILTER BLOCK ASSY (SERVICE).
(page 1-4)
These two parts are used to protect the ASM FILTER BLOCK
• 1-10. THREE TUBE LUBRICATING BLOCK ASSY AND
ASSY (SERVICE).
GROUP 1 FRAME REPLACING METHOD (page 1-5)
Remove these two parts when replacing the ASM FILTER
• 1-11. FINAL INSPECTION (page 1-9)
BLOCK ASSY (SERVICE).
Ref. No. Part No. Description Ref. No. Part No. Description
151 8-848-888-01 DEVICE, LENS LSV-1510A-DS (RED, SILVER) (Note 1, 2) 158 X-2582-885-1 LF-139 FLEXIBLE BOARD
151 8-848-888-11 DEVICE, LENS LSV-1510A-BK (BLACK, BLUE) 159 A-1867-258-A CD-835 FLEXIBLE BOARD, COMPLETE
(Note 1, 2) (including IC002 (CCD imager)) (Note 3, 4)
152 4-294-350-01 RING A, ORNAMENTAL (Y) (RED, SILVER) 160 CAUTION TAPE, FPC
152 4-295-917-11 RING A, ORNAMENTAL (Y) (BLACK, BLUE)
153 A-1861-623-A BARRIER ASSY (1510A-DS) (RED, SILVER) #30 3-086-156-11 SCREW B1.2
#176 3-947-504-31 SCREW (M1.2)
153 A-1861-626-A BARRIER ASSY (1510A-BK) (BLACK, BLUE) #258 4-299-468-11 SCREW, TAPPING UB1.2 (CH)
154 A-1861-259-A GEAR WH LUBRICATED ASSY
155 A-1861-257-A GEAR B LUBRICATED ASSY
156 A-1861-258-A GEAR A LUBRICATED ASSY
157 A-1861-309-A DC MOTOR WORM ASSY
DSC-W690_L2
2-6
ACCESSORIES
901 902 903 904

905 906

Ref. No. Part No. Description Ref. No. Part No. Description
 901 1-487-523-21 Battery charger BC-CSN/BC-CSNB (US, CND) * 906 4-421-444-41 Instruction Manual (ENGLISH, RUSSIAN, UKRAINIAN)
 901 1-487-523-31 Battery charger BC-CSN/BC-CSNB (CH) * 906 4-421-444-51 Instruction Manual (ENGLISH, FRENCH, ITALIAN,
 901 1-487-523-62 Battery charger BC-CSN/BC-CSNB (EXCEPT US, CND, SPANISH, PORTUGUESE, GERMAN, DUTCH,
CH) TURKISH, GREEK, POLISH, CZECH, HUNGARIAN,
 902 1-837-421-11 Power cord (mains lead) (UK, E (Saudi), HK) SLOVAK, SWEDISH, FINNISH, NORWEGIAN,
 902 1-837-427-11 Power cord (mains lead) (AEP, E (EXCEPT Saudi), BR) DANISH, CROATIAN, ROMANIAN)
* 906 4-421-444-61 Instruction Manual (ENGLISH, TRADITIONAL
 902 1-837-428-11 Power cord (mains lead) (KR) CHINESE, SIMPLIFIED CHINESE, MALAY,
 902 1-837-429-11 Power cord (mains lead) (AUS) INDONESIAN, THAI, ARABIC, PERSIAN)
 903 1-569-008-33 Conversion (2P) Adaptor (E: NTSC) * 906 4-421-444-71 Instruction Manual (ENGLISH, SPANISH,
904 1-834-311-51 Dedicated USB cable PORTUGUESE)
905 2-050-981-01 Wrist strap (Gray) (SILVER) * 906 4-421-444-81 Instruction Manual (ENGLISH, TRADITIONAL
CHINESE, SIMPLIFIED CHINESE, INDONESIAN,
905 2-050-981-11 Wrist strap (Black) (BLACK, BLUE, RED) ARABIC, PERSIAN)
906 4-421-443-11 Instruction Manual (SIMPLIFIED CHINESE)
906 4-421-444-11 Instruction Manual (ENGLISH) * 906 4-421-444-91 Instruction Manual (ENGLISH, TRADITIONAL
* 906 4-421-444-21 Instruction Manual (ENGLISH, SPANISH) CHINESE, SIMPLIFIED CHINESE)
* 906 4-421-444-31 Instruction Manual (ENGLISH, FRENCH) 906 4-421-445-11 Instruction Manual (KOREAN)
* 906 4-421-445-21 Instruction Manual (ENGLISH, ARABIC, PERSIAN)

Note 1: Dedicated A/V cable (optional accessory)


Dedicated A/V cable is not supplied with this model.
If you need dedicated A/V cable, order 1-834-312-4[] or VMC-
15CSR1.

Note 2: This unit has no bundled CD-ROM.


Contents included in the CD-ROM will be supplied to customers as
follows.
・ User Guide (HTML)
- You can access to the URL of support site described in the Instruc-
tion Manual.
- All of the contents in the User Guide are included in the Instruction
Manual or built-in guide.
・ Application Software
- By connecting this unit and Windows PC with the USB cable, the
application software [PlayMemories Home Lite version] can be
installed on the PC from the unit.
- In case of using the extended version, install “Expanded Feature”
via Internet.
- If a customer requests the CD-ROM, consult with each Head
Quarters.

This item is supplied with the unit as an accessory, but is not prepared as a service part.
951

Ref. No. Part No. Description


 951 (Not supplied) Rechargeable battery pack NP-BN

DSC-W690_L2
2-7E
3. ASSEMBLY

Assembly-1: Precaution During Speaker Installation. Assembly-2: Installation Method of Battery Terminal Board. Assembly-3: Installation Caution of the LCD Cushion (140) and
LCD Window (620).
Route the speaker harness as shown below.
Remove the battery terminal board by Apply LCD cushion (140).
bending the claw of rock portion. And have the Tab of the Release Paper and peel it off.
When assembling the battery terminal board,
replace it with new one because battery Release
Paper
terminal board will be bent.
Solder the battery terminal board on the SY-328 LCD Cushion (140)
Board.
* Battery terminal board is attached with Tab
notch for installation.

Notch

Align corner of
Solder Position LCD cushion (140)
(reflow soldering ) LCD with corner of LCD.
Battery terminal
board

SY-328-Board
Speaker
Attach Cabinet (Rear) Assy to set.
Harness
Rib Cabinet (Rear) Assy

Battery terminal board

Fold the notch 3 or 4 times repeatedly to break.


Notch

Fit LCD Window (620) into the flame of Cabinet (Rear)


Assy and attach it on LCD Cushion (620).

LCD Window (620)

Remove the notch.

LCD Cushion (620)


Notch
Cabinet (Rear) Assy

Blow the air before attaching.


Be sure to keep away from dust.

DSC-W690_L2
3-1E

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