Inside: Candidate Handbook
Inside: Candidate Handbook
Inside: Candidate Handbook
Candidate Handbook
Certificate Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
For more than 35 years, InsideNGO has been a recognized leader and provider
of training and education in the field of USAID Assistance (e.g., grants and cooperative
agreements). As a trusted resource to more than 300 NGO member organizations around the
world, InsideNGO is pleased to offer a professional development program and credential
targeted to this critically important field.
During the program, participants will develop more effective and efficient ways to
approach USAID Assistance management, implementation, and administration.
Attaining the Certificate demonstrates commitment to an expert-validated standard of
excellence. Certificate holders are recognized as problem solvers applying best practices and
making sound decisions that will ultimately drive better results for their programs and
their organizations.
• Standard Pathway
• Experience-based Pathway
Enrollment
To begin the program as a Certificate Candidate, interested individuals must complete the
Certificate enrollment process found at www.InsideNGO.org/Certificate and pay the Certificate
Program fee (see page 9).
The fee includes access to practice tests, additional content and preparatory materials, and one exam
registration. It does not include any course fees or additional exam attempts.
Standard Pathway
Following formal enrollment in the program, the Standard Pathway requires completion of
coursework offered by InsideNGO in three core areas:
Experience-based Pathway
Practitioners with at least eight years of experience managing USAID Assistance awards may pursue
an alternative pathway to become eligible to take the integrated assessment. The applicant must first
provide documentation of significant experience and responsibility in USAID Assistance
management by completing the application for Experience-based qualification. Participants accepted
into the Experience-based Pathway are still required to complete InsideNGO’s USAID Rules and
Regulations* course in order to reinforce and refresh compliance-related knowledge and skills.
* Completion of InsideNGO’s USAID Rules and Regulations workshop within two years of registration counts toward
completion within the Certificate Program. InsideNGO strongly recommends participation in the Rules and Regulations
workshop every two years.
Candidates pursuing the Experience-based Pathway are encouraged to consider enrolling in some or
all of the offered training courses to enhance their skills and knowledge prior to sitting for the exam.
• Easy, one-stop access to current USAID and US government regulations related to the
Certificate domains
• Practice test questions
• Online discussion group for Candidate questions and peer-to-peer support
• Lifetime access to resources and updates after successful completion of the Certificate
requirements
Assessment
Candidates who complete one of the two pathways described above earn eligibility** to sit for the
integrated assessment and demonstrate their knowledge and expertise in the three primary domains
of the Certificate. Certificate Candidates have three years from their program enrollment date to
complete coursework and pass the exam to earn the Certificate. (NOTE: The terms “assessment,”
“exam,” and “test” are used interchangeably throughout this handbook.)
**Eligibility qualifications include completion of pathway and full payment of registration and all workshop fees.
Test Overview
After successfully completing the requirements for either the Standard or Experience-based Pathway,
Candidates will receive notification from InsideNGO confirming that they are eligible to register for
the exam during a future testing window and explaining how to schedule the exam appointment.
The assessment will be offered during specific testing windows throughout the year that will be
listed on the InsideNGO Certificate program website (www.InsideNGO.org/Certificate).
Candidates must meet all required qualifications to be eligible to participate in the exam and must
follow the procedure described in this Candidate Handbook to ensure that they are able to sit for
the exam during their desired testing window.
Exams are conducted by InsideNGO’s partners, Questionmark and ProctorU. When a Candidate is
ready to take the exam, he or she will create an account within ProctorU’s testing system to schedule
and take the exam online. The exam is given online using an Internet connection to ProctorU’s
virtual testing center, requiring specific minimum technical requirements for each Candidate’s
computer and Internet connection. Candidates may take the exam at their convenience from
anywhere in the world that can support these minimum technical requirements.
The assessment includes approximately 90 multiple choice questions on the three primary domains
of the Certificate. Although most test takers will complete the assessment in two hours, participants
will have up to four hours total to complete the test. (NOTE: See Appendix for additional information
about the three Certificate domains.)
Testing Registration
Candidates should visit www.InsideNGO.org/Certificate for upcoming testing windows.
After a Candidate has received email notification from InsideNGO that s/he has completed the
eligibility requirements to take the exam, the Candidate should determine during which future
testing window s/he would like to take the exam. Using the instructions in the eligibility
confirmation email from InsideNGO, the Candidate must schedule an exam appointment with
InsideNGO’s online testing partners, Questionmark and ProctorU.
NOTE: It is very important to confirm that the computer set-up meets these minimum requirements prior
to the exam, and Candidates will be required to pay a re-testing fee for any exam appointments that are
interrupted and unrecoverable due to technical difficulties.
At the date and time of the exam appointment, Candidates should click on the link in the
appointment confirmation email to go to the Remote Proctoring Center of ProctorU to connect
with the exam specialist who will serve as the Proctor throughout the testing period. The Proctor
will connect with the Candidate using both audio and video capabilities on the computer to be used
for the exam. The Proctor will walk the Candidate through a series of steps to confirm identity and
ensure that the testing area is secure and free from materials that could invalidate the exam.
Following the Proctor security confirmation, the Candidate will be logged into the exam and will
have four hours to complete the approximately 90 multiple choice questions. If at any point the
Internet connection is interrupted, ProctorU will make every attempt to reconnect the Candidate to
the virtual testing center and continue the exam without any deductions from the time limit.
If reconnection is impossible, Candidates will be contacted by email with information about
rescheduling the exam appointment.
Once a Candidate has completed and submitted the exam, the Proctor will confirm successful
submission and disconnect the Candidate from the virtual testing center.
Assessment questions evaluate mastery of knowledge related to the three domains of the Certificate
Body of Knowledge (see Appendix for overview):
Format of Questions
All questions are multiple choice consisting of a question and four possible responses. Test takers
should select the one response that most accurately answers the question or statement provided in
accordance with USAID regulations and best practices. Remember: correct answers will correspond to
the USAID regulations and best practices contained in the Certificate Body of Knowledge training courses
and not the specific policies or practices in place at the Candidate’s organization. (Enrolled Candidates
can access practice test questions at www.InsideNGO.org/Certificate.)
Scoring Method
All correct answers are awarded one point, no points are awarded for skipped or incorrect answers,
and there is no penalty for selecting an incorrect answer (i.e., additional points are not deducted for
an incorrect response).
Assessments are scored electronically upon online submission of the test. Assessments or responses
may not be revised after the test is submitted.
Candidates must obtain a passing score within each domain in order to pass the full exam.
Permitted Resources
In order to mirror the realities of applying USAID regulations in the work setting, Candidates are
allowed and encouraged to consult the pertinent regulations that are described in the Body of
Knowledge. Candidates taking the exam through Questionmark’s virtual testing center will be
provided access to electronic copies of the pertinent regulations through the testing portal which
may be used at any time during the testing session. Candidates participating in a live testing
session are allowed to bring hard-copy versions of the regulations that were provided during their
coursework and are encouraged to consult www.InsideNGO.org/Certificate for current versions
of the applicable regulations. Additionally, Candidates are permitted to use their InsideNGO
course manuals and materials during the exam.
Prohibited Items
No resources outside of the electronic (online testing only) or hard-copy (live testing only) resources
listed above will be allowed in the testing environment. Such prohibited items include, but are not
limited to:
• Cameras, cell phones, optical readers, or other electronic devices that include the ability to
photograph, photocopy, or otherwise copy test materials
• iPods, MP3 players, headphones, or pagers
• Calculators, computers, PDAs, or other electronic devices with one or more memories
Awarding of Certificate
After passing the assessment, Candidates will receive a personalized certificate. Certificates are
printed and mailed to passing Candidates on a quarterly basis. InsideNGO will also provide
Certificate holders with specific language for referencing their Certificate on a resume or describing
their Certificate to a third party, including the date the Certificate was awarded.
Note: The InsideNGO Certificate in USAID Assistance Management is not a certification and therefore
must not be referred to as a professional certification. Such misrepresentation of the Certificate is grounds
for revocation of the designation by InsideNGO.
Candidates on the Experience-based Pathway who do not pass the exam are required to take the
InsideNGO practitioner course that corresponds to the domain(s) in which they did not receive
a passing grade in order to be eligible to schedule an exam appointment during a future testing
window.
Fee Schedule
$950 Enrollment Fee
$145 Re‐Testing Fee (if Candidate does not pass the exam the first time )
Fees must be paid in US funds to InsideNGO by Visa, MasterCard, American Express, or wire
transfer.
Candidate Agreement
As stated in the Certificate Program Enrollment process and at the beginning of the test session, the
Certificate Candidate agrees to conduct him or herself in accordance with the policies and terms of
this Candidate Handbook, including, but not limited to:
• prohibition of the sharing of test information;
• utilization of unauthorized resources during the exam;
• truthful representation of the Candidate’s identity throughout the assessment eligibility
and exam administration process.
Grievances Process
Candidates may report any grievances or concerns regarding the Certificate Program to
certificate@InsideNGO.org. Reports are reviewed by the Certificate Advisory Panel on a quarterly
basis. All grievance reports must include:
InsideNGO will make every effort to address concerns in a collaborative and transparent manner.
Detailed test information, including answer keys or detailed analysis of a Candidate’s test
performance, will not be shared under any circumstances.
ADA Compliance
Reasonable accommodations provide Candidates with disabilities a fair and equal opportunity to
demonstrate their knowledge and skill in the areas measured by the assessment. Reasonable
accommodations are decided based on the individual’s specific request, disability, documentation
submitted, and appropriateness of the request. Reasonable accommodations do not include steps
that fundamentally alter the purpose or nature of the assessment.
Reasonable accommodations generally are provided for Candidates who have a physical or other
impairment that substantially limits that person in one or more major life activities (e.g., walking,
talking, hearing, and performing manual tasks); have a record of such physical or other impairment;
or are regarded as having a physical or other impairment.
To apply for reasonable accommodations, the Candidate must request the accommodations and
provide documentation from an appropriate licensed professional, on the professional's letterhead,
that supports such request for reasonable accommodations. The documentation must include a
diagnosis of the disability and specific recommendations for accommodations.
Requests for accommodations must be submitted at least 30 days prior to the preferred test date.
It is recommended that this documentation be submitted at least 45 days prior to the preferred
testing date. For more information regarding reasonable accommodations, please contact
certificate@InsideNGO.org.
InsideNGO will keep all Candidate personal and program information confidential and will
not sell or otherwise distribute Candidate information to any third parties except those
explicitly stated within this Candidate Handbook.
Candidates may elect during enrollment to be included in the Registry of Certificate Holders
upon completion of the Certificate. This designation may be changed at any time by
contacting certificate@InsideNGO.org.
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InsideNGO Certificate
in USAID Assistance Management
Body of Knowledge Overview
The Certificate will cover the following information in its three course domains:
Procurement Planning
USAID Rules and and Execution: Financial Management
Regulations: Grants and USAID Grants and for US Government
Cooperative Agreements Cooperative Agreements Funding
Standard Provisions