AXIS P3807-PVE Network Camera: User Manual
AXIS P3807-PVE Network Camera: User Manual
AXIS P3807-PVE Network Camera: User Manual
User Manual
AXIS P3807-PVE Network Camera
Table of Contents
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About secure passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product webpage overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Streaming and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to check the current firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to upgrade the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Technical issues, clues and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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AXIS P3807-PVE Network Camera
Product overview
Product overview
1 Network connector
2 SD card slot
3 Grounding contact
4 Control button
5 Status LED indicator
6 Roll ±10°
7 Tilt 0°, 35°, 45°, 55°
8 Pan ±180°
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AXIS P3807-PVE Network Camera
AXIS IP Utility and AXIS Device Manager are recommended methods for finding Axis products on the network and assigning them IP
addresses in Windows®. Both applications are free and can be downloaded from axis.com/support
The device password is the primary protection for the data and services. Axis devices do not impose a password policy as they may be
used in various types of installations. To protect your data we recommend that you:
1. Type a password. Follow the instructions about secure passwords. See About secure passwords on page 4 .
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AXIS P3807-PVE Network Camera
Setup
Setup
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AXIS P3807-PVE Network Camera
Setup
7 Settings tabs
Image quality
How to use leveling guide
To adjust the view in relation to a reference area or object, use the leveling guide in combination with mechanical adjustment
of the camera.
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AXIS P3807-PVE Network Camera
Setup
2. Adjust the camera mechanically until the position of the reference area or object, is aligned with the leveling guide.
A capture mode consists of a resolution and the corresponding frame rate available in the product. The capture mode setting
affects the camera’s field of view and aspect ratio.
The lower resolution capture mode is cropped out from the highest resolution.
The image shows how the field of view and aspect ratio can change between two different capture modes.
• For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free.
• For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and
sun during daytime, select Flicker-reduced.
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AXIS P3807-PVE Network Camera
Setup
1. Go to Settings > Image > Day and night, and make sure that the IR cut filter is set to Auto.
2. To determine at what light level you want the camera to shift to night mode, move the Threshold slider toward Bright
or Dark.
Note
If you set the shift to occur when it’s brighter, the image remains sharper as there will be less low-light noise. If you
set the shift to occur when it’s darker, the image colors are maintained longer but there will be more image blur due
to low-light noise.
Note
Increasing the max shutter value can result in motion blur.
• The shutter speed should be as slow as possible, which means you should set max shutter to the highest possible value.
Note
Image noise will increase if you increase the gain.
• Increase shutter speed and gain. Go to Settings > Image > Exposure and set Max shutter to a lower value, and Max gain
to a higher value.
If you are still experiencing motion blur, you can try one of the following:
• Mount the camera so that objects move toward it or away from it rather than sideways.
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AXIS P3807-PVE Network Camera
Setup
Note
WDR may cause artifacts in the image.
Privacy masks
How to hide parts of the image with privacy masks
What is a privacy mask?
A privacy mask is a user-defined area that covers a part of the monitored area. In the video stream, privacy masks appear either as
blocks of solid color or with a mosaic pattern.
You’ll see the privacy mask on all snapshots, recorded video, and live streams.
You can use the VAPIX® application programming interface (API) to turn off the privacy masks.
Important
Using multiple privacy masks may affect the product’s performance.
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AXIS P3807-PVE Network Camera
Setup
Overlays
About overlays
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp,
or during product installation and configuration.
3. Choose Import.
3. Make sure you have set up the application according to your needs.
10. Create an action rule with AXIS Video Motion Detection as trigger.
Note
If you update the overlay text it will be automatically updated on all video streams dynamically.
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AXIS P3807-PVE Network Camera
Setup
Motion JPEG
Motion JPEG or MJPEG is a digital video sequence that is made up of a series of individual JPEG images. These images are then
displayed and updated at a rate sufficient to create a stream that shows constantly updated motion. For the viewer to perceive motion
video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream.
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion
JPEG format and by as much as 50% compared to the MPEG-4 standard. This means that less network bandwidth and storage space
are required for a video file. Or seen another way, higher video quality can be achieved for a given bitrate.
5. Move the switch if the share requires a login, and enter username and password.
6. Click Connect.
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AXIS P3807-PVE Network Camera
Setup
Events
About events
The event pages allow you to configure your product to perform actions when different events occur. For example, the product
can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when
the action is triggered is called an action rule.
2. Select what Trigger must be met to trigger the action. If you specify more than one trigger for the action rule, all
of them must be met to trigger the action.
3. Select which Action the camera should perform when the conditions are met.
Note
If you make changes to an active action rule, the action rule needs to be restarted for the changes to take effect.
3. Make sure you have set up the application according to your needs.
6. From the list of triggers, select Applications and then select AXIS Video Motion Detection (VMD).
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AXIS P3807-PVE Network Camera
Setup
2. Set shock detection to on, and set a value for the shock sensitivity.
5. From the list of triggers, select Detectors and then select Shock detection.
2. Turn on Trigger on dark images. This will trigger an alarm if the lens is sprayed, covered, or rendered severely out of focus.
3. Set a duration for Trigger after. The value indicates the time that must pass before an email is sent.
6. From the list of triggers, select Detectors and then select Tampering.
7. From the list of actions, select Send Notification and then select a recipient from the list or click New Recipient
to create a new recipient.
9. Click Ok.
Applications
About applications
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications
Note
• Several applications can run at the same time but some applications might not be compatible with each other. Certain
combinations of applications might require too much processing power or memory resources when run in parallel. Verify
that the applications work together before deployment.
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AXIS P3807-PVE Network Camera
Troubleshooting
Troubleshooting
If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support
2. Press and hold the control button while reconnecting power. See Product overview on page 3 .
3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90
5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.
The installation and management software tools are available from the support pages on axis.com/support
It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance and
click Default.
3. Click About.
Important
Make sure the product remains connected to the power source throughout the upgrade process.
Note
When you upgrade the product with the latest firmware, the product receives the latest functionality available. Always read
the upgrade instructions and release notes available with each new release before upgrading the firmware. To find the latest
firmware and the release notes, go to axis.com/support/firmware
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AXIS P3807-PVE Network Camera
Troubleshooting
1. Download the latest firmware file to your computer, available free of charge at axis.com/support/firmware
3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the
product restarts automatically.
AXIS Device Manager can be used for multiple upgrades. Find out more at axis.com/products/axis-device-manager
If the password for the user root is lost, the product must be reset to the factory default settings.
See How to reset to factory default settings on page 14.
The IP address has been IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been
changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the product on the network. Identify
the product using its model or serial number, or by the DNS name (if the name has been configured).
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AXIS P3807-PVE Network Camera
Troubleshooting
Check with your network administrator to see if there is a firewall preventing viewing.
Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be
images downloaded from the manufacturer’s website.
Color saturation is different Modify the settings for your graphics adapter. Go to the adapter’s documentation for more
in H.264 and Motion JPEG information.
Lower frame rate than • See Performance considerations on page 16.
expected • Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
• Log in to the product’s webpage and set a capture mode that prioritizes frame rate.
Changing the capture mode to prioritize frame rate might lower the maximum
resolution depending on the product used and capture modes available.
• The maximum frames per second is dependent on the utility frequency (60/50 Hz) of
the Axis product.
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors
affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this also affects the frame rate.
• High image resolution or lower compression levels result in images containing more data which in turn affects the
bandwidth.
• Rotating the lens manually will result in better performance compared to rotating the image from the GUI.
• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and
bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that
streams are identical.
• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.
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AXIS P3807-PVE Network Camera
Specifications
Specifications
To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation.
LED indicators
Status LED Indication
Unlit Connection and normal operation.
Green Shows steady green for 10 seconds for normal operation after startup completed.
Amber Steady during startup. Flashes during firmware upgrade or reset to factory default.
Amber/Red Flashes amber/red if network connection is unavailable or lost.
SD card slot
NOTICE
NO TICE
• Risk of damage to SD card. Do not use sharp tools, metal objects, or excessive force when inserting or removing the
SD card. Use your fingers to insert and remove the card.
• Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Unmount the SD card
from the product’s webpage before removal.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are
trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Buttons
Control button
The control button is used for:
• Resetting the product to factory default settings. See How to reset to factory default settings on page 14.
• Connecting to an AXIS Video Hosting System service. To connect, press and hold the button for about 3 seconds until the
status LED flashes green.
Connectors
Network connector
RJ45 Ethernet connector with Power over Ethernet (PoE).
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User Manual Ver. M1.13
AXIS P3807-PVE Network Camera Date: August 2018
© Axis Communications AB, 2018 Part No. T10128153