S7 Exam Preps (Example) - Correction 1

Exam example
Multiple-choice test
1. The correct synonym for the word ‘’inhibition’’ is :

a. Obstacle (X)
b. Self-consciousness
c. afraid
d. Shyness
2. The word ‘’succinct’’ means :

a. Successful
b. Too short
c. Concise (X)
d. Instinctive
3. Which of the following descriptions is a negative quality in a

communicator :
a. Uninhibited
b. Responsive
c. Articulate
d. Reluctant (X)
4. To digress from the main subject means :

a. To ramble
b. To diverge from the topic briefly (X)
c. To confuse the meanings of two words
d. To present without preparation
5. The phrase ‘’common loyalties’’ in the context of companies and

corporations may refer to :
a. Loyalty to your company
b. Loyalty to the department to which you belong (X)
c. Ethnic loyalties
d. Loyalty to shared ethics
6. ‘Intranet’’ is a set of websites designed for :
a. External use
b. Internal use (X)
c. Both internal and external use
d. Formal use
7. The main purpose of ‘’institutional advertising’’ is :

a. To improve product sales
b. To improve perceptions of the company (X)
c. To publicize the release of a new product to interested institutions
d. To polish the company’s image (X)
8. Customer service centers are designed to:

a. Respond to customer complaints only
b. Gather information about all aspects of a product's use (X)
c. Present customers with the company’s products
d. Change the customers’ opinions of a product
9. The term ‘’information hoarders’’ refers to :

a. Employees and managers who are willing to share and disseminate
information
b. Employees and managers who find power in keeping information to
themselves (X)
c. Individuals who are able to retain information quickly
d. Knowledge officers
10.Which of the idioms below would fit in the following sentence :

I _____________________ that Emily is going to be promoted.
a. Heard
b. Was told
c. Heard it on the grapevine (X)
d. Put it in a nutshell
11. Which of the idioms below would fit in the following sentence :
I couldn’t understand a word in the instructions manual. I simply
_________________________________ .
a. Can’t make head or tail of it (X).
b. Got the wrong end of the stick.
c. Couldn’t understand anything.
d. On the wrong foot
12. Which of the following words does not form a word partnership with
the verb ‘allocate’ ?
a. resources
b. ideas (X)
c. time
d. funds
13. Which of the phrases below is correct?

a. An impressively thorough market research (X)
b. A market research impressively thorough
c. An impressively and thorough market research
d. A thorough and impressively market research
14. Which signature is the most formal ?

a. Best regards
b. Best wishes
c. Yours sincerely (X)
d. Regards
15. Which of the following expressions is used to refer to a future event

that you anticipate?
a. I hope the product meets your expectations
b. I am looking forward to it (X)
c. I wish you a speedy recovery
d. Please, feel free to ask me any questions you have in mind
16. ‘’At your earliest convenience’’ is a polite way of saying :

a. When you get better
b. As soon as possible (X)
c. Take your time
d. We need confirmation soon
17. ‘’Find enclosed …’’ is a synonym of :
a. Find attached (X)

b. Find below
c. Find in a previous email
d. Find a closing statement
18. Which of the following is the best address form to use when writing a
formal email to a female addressee ?
a. Dear,
b. Dear Miss Jane,
c. Dear Mrs.,
d. Dear Madam, (X)
19. ‘’May we remind you that the deadline for the settlement of your
invoice has expired?’’ is used in this case as :
a. An inquiry question
b. A request for permission
c. A complaint (X)
d. An apology
20. ‘’We wish to bring to your attention …’’ means :

a. We hope that …
b. We wish to thank you for your attention
c. We would like to inform you that (X)
d. We wish to remind you that
Grammar section
SECTION II : LANGUAGE
1. READ THE PASSAGE BELOW ABOUT YOUNG INTERNET SHOPPERS.
*In each line 1-10, there is one wrong word.
*For each line, underline the wrong word, and write the correct word in the space
provided
Consumers in the age 15-22 like to shop online a lot more than adults.
In the US, for example a clear majority of young people now shops online. In 1 shop
Addition, their online purchases generally include a much wide variety of products 2 wider
than adults’. The most popular products in their shopping carts 3 adults
include CDs, books, games, and clothing, with computer hardware follows close 4 following
5 are
behind. Interestingly , statistics reveal that young consumers were often smarter
6 more
and most sophisticated than adults . For example , many of them visit price - sophisticated
comparison websites, while very few adults are even awareness of the existence 7 aware
of such sites . Although young consumers had been very keen to adopt the 8 have been
Internet , they have not turned their back for offline stores . Indeed ,a good 9 on
experience in a retailer’s offline store will often encourage him to visit its online 10 them
branch, and the other way round.
2. USE THE APPROPRIATE VERB FORM (3 POINTS)
A) Please, (contact) contact us if you …… need ………. (need) any help.
B) Here are the files that you (request) have requested

C) I have attached . (attach) the Excel document.
D) Any assistance you could give me with this matter would (be) greatly appreciated.
E) My team will have completed (complete) the report by next week as (
schedule) scheduled.
3. REPHRASE THE FOLLOWING SENTENCES BEGINNING WITH THE WORDS

GIVEN (3 POINTS)
A) If they don’t take responsibility for this of their own accord, we are filing a claim
against them for the amount due.
Unless they take responsibility for this ...
B) Although many experts doubted the viability of the merger, it proved successful as
the merged company started generating immediate gains.
Despite many experts doubting the viability of the merger, it proved successful .........
C) We didn’t know enough about their culture. We weren’t better equipped for the
negotiation.
If we had known enough about their culture, we would have been better equipped f
for the negotiation.
_______________________________________________________
Writing section
SmileCo is a leading confectioner in the fast-moving consumer goods market , with
many famous brands in its portfolio . The company has recently merged with another
confectionery company , Reedley, and now has a merged field sales team of over 200 in
the UK, including ten regional managers. The company relies heavily on receiving timely
market information from its sales force. Analysing quality market information is crucial
to decision-making and planning.
You, Harry O’Riordan, are the new Director of sales for the recently merged SmileCo
. Send an email to Gabriella Henderson , the Human Resources Manager, and inform her
of the following :
 Ask her to schedule a meeting , including her , the IT Manager , Kamal
Satinder , and the ten regional sales managers ; the meeting needs to take
place very soon.
 Tell her about the main purpose of the meeting, which is to identify problems
with the sales team ’s currently used information -gathering system , to
discuss the solutions, and to determine the training needs of the sales team.
For the attention of the Human Resources Manager,
Given the importance of our sales force timely market input and its impact on
planning and decision-making, a meeting needs to be scheduled within the next
fifteen days. This meeting is an urgent and necessary adaptive course of action,
especially after the merger. Please, ensure that the IT manager, and the ten
regional sales managers, and yourself be present at the meeting.
The objectives of the meeting are threefold: to determine deficiencies with the
sales team currently used data-collection system, to remedy for the identified
problems, and to pinpoint some of the urgent training needs of our sales force.
Yours sincerely,
Harry O'Riordon

S7 Exam Preps (Example) - Correction 1

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Exam example

1. The correct synonym for the word ‘’inhibition’’ is :

2. The word ‘’succinct’’ means :

3. Which of the following descriptions is a negative quality in a

4. To digress from the main subject means :

5. The phrase ‘’common loyalties’’ in the context of companies and

7. The main purpose of ‘’institutional advertising’’ is :

8. Customer service centers are designed to:

9. The term ‘’information hoarders’’ refers to :

10.Which of the idioms below would fit in the following sentence :

13. Which of the phrases below is correct?

14. Which signature is the most formal ?

15. Which of the following expressions is used to refer to a future event

16. ‘’At your earliest convenience’’ is a polite way of saying :

a. Find attached (X)

20. ‘’We wish to bring to your attention …’’ means :

2. USE THE APPROPRIATE VERB FORM (3 POINTS)

A) Please, (contact) contact us if you …… need ………. (need) any help.

B) Here are the files that you (request) have requested

3. REPHRASE THE FOLLOWING SENTENCES BEGINNING WITH THE WORDS

For the attention of the Human Resources Manager,

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